The AI chatbot for your website

Turn website visitors into customers with AI. Add an intelligent chatbot that answers questions, captures leads, and works 24/7. Watch conversations live and take over when needed. Setup takes 5 minutes.
✓5-minute setup✓24/7 availability✓95+ languages

No credit card · 7-day trial · 17,000+ websites · 4.9 from 159 reviews

from 159 reviews

Try It Yourself

17,000+

Websites using Boei

30%

More leads captured

70%

Questions answered automatically

5 min

Average setup time

What Is an AI Chatbot?

An AI chatbot is software that uses artificial intelligence to have natural conversations with your website visitors. Unlike traditional chatbots that follow rigid scripts and decision trees, AI chatbots understand the intent behind questions. Even when visitors phrase things in unexpected ways.

Modern AI chatbots are powered by Large Language Models (LLMs) like OpenAI's GPT-5, Anthropic's Claude, and Mistral AI. These models have been trained on billions of conversations and can understand context, remember what was said earlier, and respond helpfully in over 95 languages.

How AI chatbots differ from traditional chatbots:

  • Natural language understanding. They understand "what's your return policy" and "can I send stuff back" mean the same thing
  • Context awareness. They remember the conversation history and can handle follow-up questions
  • Content-based answers: They learn from YOUR website, documents, and FAQs. Not generic responses
  • No hallucinations. With Boei, every answer includes source links so visitors know where information comes from
  • Continuous improvement. They get better as language models improve, without you doing anything

Think of an AI chatbot as a knowledgeable employee who has read every page of your website, memorized your FAQ, and is available to help visitors 24 hours a day, 7 days a week. For a fraction of what human support costs.

Powered by the Best AI Models

Choose from leading large language models. You pick the one that works best for your business

OpenAI (GPT-4o, GPT-5)

Powers AI chatbot conversations and content analysis

Google Gemini (2.5 Flash, Pro)

Alternative AI model for chatbot responses

Anthropic Claude 4.7 (Opus, Sonnet, Haiku)

Alternative AI model for chatbot responses

Mistral AI (Large, Small)

European AI model for chatbot responses

Advanced Features That Set Boei Apart

Powerful tools for lead capture, AI control, and developer integrations

Exact Answers + Excel Import

Override AI responses for specific questions with exact, pre-defined answers. Bulk-import hundreds of Q&A pairs via an Excel template for full control over critical topics.

Lead Flow System

Build structured question flows inside the chatbot that collect name, email, phone, and company details. Choose between classic form mode or AI-powered conversational collection.

"After X Replies" Trigger

Show lead collectors after a set number of chat messages instead of immediately. Let visitors get value from the conversation first, then capture their details at the right moment.

AI Handoff Summary

When a conversation is escalated to a live agent, the AI automatically generates a summary of the discussion. Your team gets full context without asking the visitor to repeat themselves.

SDK Prefills

Pass visitor information (name, email, phone, company, ID, tags, notes) via the JavaScript SDK so the chatbot recognizes returning visitors and personalizes conversations automatically.

Content Tagging & Pre-Chat Questions

Tag your training data by topic and let visitors self-select before chatting. The AI only searches matching content, so answers stay accurate when your chatbot covers multiple products, locations, or services. Questions can be conditional and tags can be passed programmatically via SDK.

How It Works

From zero to live chatbot in three steps

1

Enter Your Website URL

Just paste your domain and Boei's crawler reads every page of your website automatically. The AI learns your products, services, policies, and FAQs without any manual data entry. Want to add more knowledge? Upload PDFs, Word documents, Excel files, or paste custom text.
2

Customize Your Chatbot

Make the chatbot yours: match your brand colors, add your logo, edit the welcome message, and configure what information to collect from leads. You can also give the AI custom instructions on tone, topics to avoid, or when to escalate to a human.
3

Add One Line of Code

Copy a single script tag and paste it into your website. Using WordPress or Shopify? Install our plugin instead. Zero code required. Prefer Google Tag Manager? We support that too. Most users are live within 5 minutes of signing up.

Every Conversation Becomes a Lead

Most chatbots just answer questions and leave money on the table. Boei is different. It's designed from the ground up for lead generation. The AI naturally collects contact information during conversations, qualifies visitors based on their questions, and sends complete lead profiles directly to your inbox or CRM. You'll know exactly who visited, what they were looking for, and how interested they are.
  • ✓Custom lead fields: name, email, phone, company, budget. Whatever you need
  • ✓Leads delivered to your inbox, CRM pipeline, or via email/webhook
  • ✓Complete conversation transcript included with every lead
  • ✓AI-generated summary highlighting what the visitor wants
  • ✓Integrates with any CRM through Zapier, Make, or direct webhooks
Start Capturing Leads
Boei Lead Inbox

Benefits of AI Chatbots for Your Business

Available 24/7/365

Your AI chatbot never sleeps, takes holidays, or calls in sick. Customers in different time zones get instant answers at 3am on a Sunday. No waiting until Monday for a response. This alone can capture leads you'd otherwise lose to competitors who respond faster.

Fraction of the Cost

Handle thousands of conversations simultaneously for less than from $19/month. Compare that to hiring support staff at €3,000+/month per person, plus training, management, and turnover costs. An AI chatbot delivers consistent quality at a fixed price that doesn't scale with volume.

Speaks Every Language

The chatbot automatically detects visitor language and responds accordingly. No manual translation needed. Support customers in Spanish, German, French, Japanese, or any of 95+ languages without hiring multilingual staff or paying for translation services.

Increases Conversions

Research shows visitors who engage with chat are 3x more likely to convert than those who don't. Why? Quick answers remove buying friction. When someone has a question about shipping or returns, they get an instant answer instead of leaving to check a competitor's site.

Best AI Chatbot Use Cases for Customer Service & Sales

AI chatbots aren't just for answering questions. They're versatile tools that can transform how you interact with website visitors. Here are the most common ways businesses use them:

Customer Support

Handle the repetitive questions that eat up your team's time. Shipping policies, return procedures, product specifications, account issues. An AI chatbot answers these instantly, 24/7. Most businesses see 70-80% of support queries resolved automatically, freeing human agents to focus on complex issues that actually need personal attention. See the full playbook on how to reduce support tickets. Vertical example: the logistics chatbot answers "where is my order?" from a tracking number, gives delivery ETAs, and reschedules missed deliveries across web, WhatsApp, and SMS.

For businesses with overlapping content areas - like insurance companies with multiple product lines or international platforms with country-specific answers - content tagging ensures the AI pulls from the right context every time. Tag your training data by topic, add pre-chat questions so visitors self-select, and the chatbot only searches matching content.

Lead Generation

Every visitor who engages with your chatbot is a potential lead. Configure the bot to collect contact information naturally during conversations: name, email, phone, company size, or any custom fields you need. Unlike static forms that visitors ignore, chatbots engage people in dialogue and capture information as part of helping them. Vertical example: the law firm intake chatbot qualifies prospective clients by jurisdiction and practice area, flags conflicts for attorney review, and emails a structured intake summary to the coordinator.

Sales Assistance

Help visitors find the right product or service. An AI chatbot can ask qualifying questions, explain features, compare options, and guide people toward a purchase decision. It's like having a knowledgeable sales rep available on every page of your website.

Appointment Booking

For service businesses, the chatbot can check availability and schedule consultations, demos, or appointments directly. No back-and-forth emails, no phone tag. Visitors book when they're most interested. Vertical example: the dental clinic appointment chatbot books cleanings and answers insurance questions 24/7.

The best part? One AI chatbot can do all of these things simultaneously, handling hundreds of conversations at once without breaking a sweat.

Boei 50+ Communication Channels

More Than Just a Chatbot

Here's what makes Boei unique: it's not just an AI chatbot. It's a complete communication hub. While other tools force you to pay separately for WhatsApp integration, contact forms, and live chat, Boei includes 50+ channels in one widget. Your visitors can choose how they want to reach you, whether that's AI chat, WhatsApp, a contact form, or clicking to call.
  • ✓WhatsApp Business integration. The messaging channel customers actually prefer
  • ✓Custom contact forms for detailed inquiries that need more information
  • ✓Facebook Messenger, Instagram DMs, and Telegram support
  • ✓Click-to-call and email links for traditional contact methods
  • ✓Everything in one clean AI chatbot widget that matches your brand
See All Channels

Best AI Chatbots by Industry

Ecommerce chatbots, real estate bots, legal chatbots and more. See how AI works for your business

AI Chatbot Pricing: What Does It Cost?

AI chatbot pricing varies wildly depending on the platform and pricing model. Here's what you need to know (competitor figures verified 2026-07-11 against live vendor pricing pages):

Common Chatbot Pricing Models

  • Per-resolution AI pricing. Intercom's Fin AI charges $0.99 per outcome on top of seat costs. 1,000 resolutions = $990/month before your team's seat fees.
  • Per-agent pricing. LiveChat charges $19/agent/mo annual ($25 monthly) for the Starter plan, with no AI messages included. Team scales to $49/agent/mo annual.
  • Hybrid conversation caps. Tidio's Starter is $24.17/mo for 100 billable conversations, with Lyro AI priced separately per conversation.
  • Flat monthly rate. Boei charges $19/month for 2,000 AI messages with no per-conversation or per-resolution fees. Your busiest month costs the same as your slowest.

How Much Does an AI Chatbot Cost?

Entry-level AI chatbots start around $19-25/month for the base seat or flat-rate plan. Add usage-based AI costs on top for most vendors: expect $0.99 per resolution (Intercom Fin) or per-conversation Lyro AI overages (Tidio) if you cross the included volume. Enterprise platforms with custom SLAs run $500-5,000+/month. The key is understanding what's included. Many platforms advertise low base prices but charge extra for WhatsApp, contact forms, and per-message fees that quickly multiply your bill.

For a detailed breakdown, see our AI chatbot pricing comparison.

Simple, Transparent Pricing

No per-conversation fees. No surprise charges. Plans from $19/month with a 7-day free trial.

Starter

Solo and small sites

$19/mo

Billed at $228/yr

  • ✓1 domain, 1 chatbot
  • ✓50+ contact channels
  • ✓2,000 AI credits/mo
  • ✓1,000 training pages
  • ✓50 product training
  • ✓Email + WhatsApp chatbot
  • ✓Lead collectors
  • ✓Source gap detect
  • ✓5 AI actions/bot
  • ✓CRM & advanced integrations
Most popular

Growth

Teams + automation

$49/mo

Billed at $588/yr

  • ✓Everything in Starter, plus:
  • ✓3 domains, 3 chatbots
  • ✓7,000 AI credits/mo
  • ✓3,500 training pages
  • ✓500 product training
  • ✓10 AI actions/bot
  • ✓3 live chat agents
  • ✓Auto retrain, Tagging
  • ✓Ticket training
  • ✓AI summary on handover
  • ✓Deal pipeline
  • ✓API access
  • ✓Webhooks

Business

Agencies + volume

$129/mo

Billed at $1,548/yr

  • ✓Everything in Growth, plus:
  • ✓10 domains, 10 chatbots
  • ✓20,000 AI credits/mo
  • ✓10,000 training pages
  • ✓Unlimited product training
  • ✓15 AI actions/bot
  • ✓5 live chat agents
  • ✓Custom domain
  • ✓White-label
  • ✓Branding removed

Scale

Enterprise compliance

$229/mo

Billed at $2,748/yr

  • ✓Everything in Business, plus:
  • ✓25,000 AI credits/mo
  • ✓15,000 training pages
  • ✓20 AI actions/bot
  • ✓7 live chat agents
  • ✓Custom DPA
  • ✓99.5% uptime SLA
  • ✓Priority support
  • ✓Dedicated 60-min onboarding
  • ✓Quarterly review call

✓ 7-day free trial · ✓ No credit card required · ✓ Prices exclude VAT

Compare Plans →

AI Chatbot Pricing Comparison: How Boei Compares

More features, lower price, easier setup

BoeiTidioIntercomLiveChat
Starting pricefrom $19/mo$24.17/mo (Starter)$0.99 per Fin AI resolution + seats$19/agent/mo annual ($25 monthly)
AI messages included2,000100 conversations (Lyro AI priced separately)Pay-per-resolutionNone (ChatBot add-on required)
Setup time5 minutes30+ minutesHoursHours
WhatsApp, forms, 50+ channelsIncludedExtra costExtra costExtra cost
Train on your websiteAutomaticManualManualManual
GDPR compliant (EU servers)Yes✗✗✗
No cookies optionYes✗✗✗

Bottom line: Boei gives you 2,000 AI messages + 50 channels for $19/month flat. LiveChat's $19/mo Starter is per-agent with no AI included. Tidio's $24.17/mo Starter includes 100 conversations and prices Lyro AI separately. Intercom charges $0.99 per Fin AI resolution on top of seat costs. Sources: tidio.com/pricing, intercom.com/pricing, livechat.com/pricing (verified 2026-07-11).

Trusted by 17,000+ Businesses

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Common Questions

Do I need technical skills to set up an AI chatbot?

No technical skills required. The setup process is designed for non-technical users: enter your website URL, customize the colors and branding, then copy one line of JavaScript to your site. Most users go from signup to live chatbot in under 5 minutes. If you're on WordPress or Shopify, we have dedicated plugins that require zero code. Just install and activate.

What AI models power Boei's chatbot?

Boei uses the latest large language models from OpenAI (GPT-5), Anthropic (Claude), and Mistral AI. These are the same AI models used by ChatGPT and other leading AI products. Boei automatically selects the best model for each conversation based on the complexity of the question. You always get optimal responses without managing anything yourself.

Will the AI chatbot make up incorrect answers?

No. This is a key differentiator for Boei. The chatbot only answers based on content you've provided (your website, uploaded documents, FAQs). Every response includes source links showing exactly where the information came from. If the bot doesn't know something, it honestly says so and offers to connect the visitor with a human instead of guessing. This prevents the 'hallucination' problem that plagues generic AI assistants.

Can the AI chatbot transfer conversations to human agents?

Yes. You can watch AI conversations live in your inbox and take over anytime with one click. You can also configure automatic escalation rules: for example, transfer to live chat when the AI can't answer, when visitors request a human, or for specific topics like pricing negotiations. When handoff occurs, the human agent receives the complete conversation history and an AI-generated summary. They have full context without asking the visitor to repeat themselves.

How do I receive leads captured by the chatbot?

Multiple delivery options: instant email notifications, webhook to your CRM or marketing automation (works with Salesforce, HubSpot, Zapier, Make, etc.), or check Boei's built-in inbox. Each lead includes the visitor's contact information, the full conversation transcript, and an AI-generated summary of what they're looking for and how qualified they are.

Is Boei GDPR compliant for European websites?

Yes, fully GDPR compliant. Our servers are located in Nuremberg, Germany (EU). We never train AI models on your private conversations. You can run the chatbot in completely cookieless mode for maximum privacy compliance. We provide a Data Processing Agreement (DPA) for businesses that need one, and all data handling follows EU data protection regulations.

What's included in the from $19/month AI chatbot plan?

The plan includes: 2,000 AI-powered conversations per month, training on up to 1,000 pages of your content, all 50+ communication channels (WhatsApp, contact forms, Messenger, etc.) at no extra cost, full lead capture functionality, conversation analytics. You can use it on unlimited websites. Unlike competitors who charge €39-76/month and add fees for extra channels, Boei includes everything in one simple price.

Can I try the AI chatbot before paying?

Yes. We offer a 7-day free trial with full access to all features. No credit card required to start. This gives you enough time to set up the chatbot, train it on your content, install it on your website. See real conversations come in. Most users know within the first day whether Boei is right for their business.

How much does an AI chatbot cost?

AI chatbot pricing ranges from $19-25/month for entry seats to $500-5,000+/month for enterprise. Watch the pricing model, not just the sticker price: Intercom Fin AI charges $0.99 per resolution on top of seats, Tidio's $24.17/mo Starter caps at 100 billable conversations with Lyro AI priced separately, and LiveChat's $19/mo Starter is per-agent with no AI messages bundled (vendor prices verified 2026-07-11). Boei costs $19/month flat and includes 2,000 AI messages, WhatsApp, contact forms, and 50+ channels with no per-conversation fees. See our full pricing comparison for details.

What's the difference between an AI chatbot and live chat?

An AI chatbot uses artificial intelligence to answer questions automatically, 24/7, without human involvement. Live chat connects visitors to human agents in real-time. AI chatbots handle unlimited conversations simultaneously at low cost but may struggle with complex or emotional issues. Live chat provides personal service but requires staffing and has limited hours. Many businesses use both: AI chatbot handles 70-80% of questions automatically, then hands off complex cases to live agents.

Can I override AI answers for specific questions?

Yes. Boei's Exact Answers feature lets you define precise responses for specific questions, ensuring critical topics like pricing, legal disclaimers, or compliance information are always answered exactly as you want. You can add them one by one or bulk-import hundreds of Q&A pairs via an Excel template. The AI will use your exact answer whenever a visitor asks a matching question.

What is Lead Flow and how does it capture leads?

Lead Flow is Boei's structured question flow system built into the chatbot. Instead of a static contact form, Lead Flow guides visitors through a conversational sequence collecting name, email, phone, company, and any custom fields you configure. You can choose between classic form mode or AI-powered conversational collection where the chatbot naturally asks for details during the conversation. You can also trigger lead collection after a set number of chat messages using the 'After X Replies' feature, so visitors get value first.

What happens when the AI hands off to a human agent?

When a conversation is escalated to a live agent, Boei's AI automatically generates a handoff summary covering what the visitor asked, what was discussed, and what they need. The human agent sees the full conversation history plus this summary, so they can pick up seamlessly without asking the visitor to repeat anything. You can configure automatic escalation rules based on topics, unanswered questions, or visitor requests.

Can I pass visitor data to the chatbot via the SDK?

Yes. Boei's SDK prefills let you pass visitor information like name, email, phone, company, a unique ID, tags, and notes directly via JavaScript. This is useful when visitors are already logged in to your platform. The chatbot recognizes them, skips redundant questions, and personalizes the conversation. It also means leads are automatically enriched with data you already have.

What if my chatbot covers multiple topics that could conflict?

Use content tagging. Tag your training data by category (e.g., 'Car Insurance' vs 'Home Insurance') and add pre-chat questions so visitors select their topic first. The chatbot then only searches matching content plus general untagged content - so it never mixes up answers across products. Questions can be conditional (e.g., 'Which tier?' only appears after selecting 'Car Insurance'), and tags can also be passed via JavaScript SDK or URL parameters when the context is already known.

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