Your AI Employee for Insurance - Quotes, Claims, and Leads on Autopilot

A visitor asks "how much would car insurance cost for a 2022 Golf?" Your AI agent collects their age, driving history, and coverage level through conversation - then calculates a premium estimate, emails the quote, adds them to your deal pipeline, and schedules an email follow-up. All before your first coffee.
✓Premium estimates via webhook✓Quote PDFs sent automatically✓Anti-hallucination safeguards

Enterprise? Schedule a demo →

from 159 reviews

What If Your Best Agent Worked Every Channel, 24/7?

Independent insurance agencies lose quotes every night and every weekend. Prospects visit your site at 9 PM, fill out a form (maybe), and by morning they have already called a competitor. Your phone rings during renewals season and nobody can pick up fast enough.

Boei's AI agent changes that. It handles website chat, WhatsApp, email, and SMS from one dashboard. It does not just answer questions - it takes action. It calculates premium estimates through webhook calls to your rating engine, collects documents like ID and vehicle registration, emails quote PDFs, adds leads to your deal pipeline as "Quote Sent," and schedules follow-ups automatically. When a prospect says "looks good, I want to proceed," the AI collects full details and hands the warm lead to a licensed agent with complete context.

No fabricated policy terms. No made-up coverage limits. The anti-hallucination system only answers from your approved content and hands off to a licensed agent for any binding decisions. Your compliance team can sleep at night.

Works alongside healthcare AI agents with similar compliance needs. Handles document-heavy workflows like legal AI chatbots. Property insurance agencies also use our real estate AI agent. All built on enterprise-grade security.

Looking at this from an agency or broker perspective? See the Boei for insurance agencies page. Comparing tools? Read the 9 best AI chatbots for insurance roundup.

One AI Agent, Three Revenue-Driving Jobs

See how independent agencies use Boei across their entire operation

Quote Generation Machine

Visitor asks about car insurance pricing. AI collects vehicle details, driving history, and coverage preferences through natural conversation - then calls your rating webhook to calculate a premium estimate in seconds.
  • ✓Collects age, vehicle, driving history via chat
  • ✓Calculates premium estimate via webhook
  • ✓Emails quote PDF automatically
  • ✓Adds lead to pipeline as 'Quote Sent'
  • ✓Schedules email follow-up in 3 days

Claims Intake Assistant

Policyholder reports a fender bender at 11 PM. AI walks them through claims intake - collects incident details, photos, police report number - then looks up their policy status via webhook and creates the claim.
  • ✓Claims status lookup via webhook
  • ✓Collects incident details step by step
  • ✓Requests photos and documents in-chat
  • ✓Checks policy status and coverage
  • ✓Routes to adjuster with full context

24/7 Lead Qualification

Website visitor at 2 AM wants to compare home insurance. AI qualifies them - property type, current coverage, budget - captures contact info, and delivers a warm lead with conversation context to your inbox by morning.
  • ✓Qualifies across auto, home, life, commercial
  • ✓Captures contact info through conversation
  • ✓Coverage recommendation based on profile
  • ✓Deductible comparison calculator via webhook
  • ✓Full conversation context for agent follow-up

Insurance-Specific AI Actions

Not just chat - your AI agent takes real actions through webhooks and integrations

Premium Calculation

AI collects risk factors through conversation, calls your rating engine via webhook, and returns a premium estimate - all within the chat.

Policy Comparison

Prospect wants to compare coverage options. AI pulls plan details and shows side-by-side differences in deductibles, limits, and premiums.

Claims Status Lookup

Policyholder asks "where is my claim?" AI looks up the status via webhook to your claims system and gives a real-time update.

Document Collection

AI requests and collects ID, vehicle registration, proof of address, and other documents directly in the chat conversation.

Renewal Reminders

Automated email reminders before policy expiration. When the customer replies, the AI handles the renewal conversation and collects updated information.

Coverage Recommendations

Based on the prospect's profile - age, assets, family situation - AI recommends appropriate coverage levels and explains the reasoning.

Deductible Comparison

Prospect wants to understand the trade-off. AI calculates how different deductible levels affect their premium and presents clear options.

Quote PDF Delivery

After calculating the estimate, AI generates and emails a professional quote PDF - no manual work from your team required.

Deal Pipeline Updates

Every qualified lead lands in your deal pipeline with the right stage - 'Quote Sent,' 'Follow-up Needed,' or 'Ready to Bind' - with full context.

Boei vs. Carrier Chatbots and Generic Tools

Independent agencies need different tools than what GEICO or Lemonade built for themselves

What Insurance Professionals Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Frequently Asked Questions

How does the AI calculate premium estimates?

Your AI agent collects risk factors through natural conversation - vehicle details, driving history, age, coverage preferences. It then calls your rating engine or quote API via webhook and returns the estimate directly in the chat. You configure the webhook endpoint and the AI handles the data mapping. Works with Applied Epic, Vertafore AMS360, HawkSoft, EZLynx, or any system with an API.

Can the AI handle claims intake after hours?

Yes. When a policyholder reports an incident at 11 PM, the AI walks them through a structured claims intake - incident details, date, location, photos, police report number. It looks up their policy status via webhook to confirm coverage, then routes the completed intake to your adjuster with full context by morning.

What stops the AI from making up policy terms or coverage limits?

Anti-hallucination safeguards. The AI only answers from your approved content - uploaded policy documents, product guides, and FAQ sheets. If someone asks about a coverage detail that is not in the training data, the AI says so and offers to connect them with a licensed agent. It never fabricates terms, limits, or exclusions.

Does it integrate with our agency management system?

Boei connects to Applied Epic, Vertafore AMS360, HawkSoft, EZLynx, Salesforce Financial Cloud, and Duck Creek via webhooks and API. Leads, quotes, and claims data flow into your existing systems. If your AMS has an API or accepts webhooks, Boei can send data to it.

How does the multi-channel follow-up work?

When a prospect gets a quote on your website, the AI emails a confirmation immediately and the lead lands in your deal pipeline. Bulk follow-up emails run automatically X days after the deal is created. The same conversation continues across website, WhatsApp, email, and SMS from one dashboard, so your agents see the full history every time the prospect comes back.

Can different visitors get different product information?

Yes. Tag your knowledge base by product line - auto, home, life, commercial, health. Add a pre-chat question like 'Which insurance product is this about?' and the AI only searches content tagged for that product. So 'Am I covered for water damage?' gets the right answer for home insurance vs. commercial property. Tags can also be passed via the JavaScript SDK when the product context is already known from your portal.

Is it compliant for handling sensitive policyholder data?

Boei is GDPR compliant with servers in Nuremberg (EU). No tracking cookies. Encrypted conversations. Document uploads (ID, vehicle registration) are handled securely. For binding decisions and regulated advice, the AI hands off to a licensed agent - it never crosses that line.

How fast can we go live?

Most agencies are live within a few days. Upload your policy documents and product guides, configure your webhook endpoints for premium calculations, customize the conversation flow, and embed on your website. No coding required for basic setup. Webhook configuration takes a bit more but works with any API.

What about renewal reminders and retention?

Set up automated renewal reminders via WhatsApp and SMS before policy expiration dates. When a policyholder responds, the AI handles the renewal conversation - collects updated information, recalculates if needed, and routes to an agent for binding. Keeps your retention rate up without manual calendar tracking.

How much does it cost for an independent agency?

Starts at $19/mo (Starter plan, annual billing). Most agencies use the Growth plan at $49/mo for 3 chatbots, 7,000 AI credits, API access, and the deal pipeline. That covers your website, a WhatsApp number, and email. 7-day free trial, no credit card required. Compare that to hiring a part-time receptionist.

Stop Losing Quotes to Your After-Hours Voicemail

Your AI agent handles quote requests, claims intake, and lead qualification across website, WhatsApp, email, and SMS - while you focus on closing and servicing policies

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card needed • ✓ GDPR compliant - EU servers • ✓ Works with Applied Epic, Vertafore, HawkSoft