Your AI Employee for Insurance - Quotes, Claims, and Leads on Autopilot

A visitor asks "how much would car insurance cost for a 2022 Golf?" Your AI agent collects their age, driving history, and coverage level through conversation - then calculates a premium estimate, emails the quote, adds them to your deal pipeline, and schedules an email follow-up. All before your first coffee.

Premium estimates via webhook
Quote PDFs sent automatically
Anti-hallucination safeguards
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

What If Your Best Agent Worked Every Channel, 24/7?

Independent insurance agencies lose quotes every night and every weekend. Prospects visit your site at 9 PM, fill out a form (maybe), and by morning they have already called a competitor. Your phone rings during renewals season and nobody can pick up fast enough.

Boei's AI agent changes that. It handles website chat, WhatsApp, email, and SMS from one dashboard. It does not just answer questions - it takes action. It calculates premium estimates through webhook calls to your rating engine, collects documents like ID and vehicle registration, emails quote PDFs, adds leads to your deal pipeline as "Quote Sent," and schedules follow-ups automatically. When a prospect says "looks good, I want to proceed," the AI collects full details and hands the warm lead to a licensed agent with complete context.

No fabricated policy terms. No made-up coverage limits. The anti-hallucination system only answers from your approved content and hands off to a licensed agent for any binding decisions. Your compliance team can sleep at night.

Works alongside healthcare AI agents with similar compliance needs. Handles document-heavy workflows like legal AI chatbots. Property insurance agencies also use our real estate AI agent. All built on enterprise-grade security.

Looking at this from an agency or broker perspective? See the Boei for insurance agencies page. Comparing tools? Read the 9 best AI chatbots for insurance roundup.

One AI Agent, Three Revenue-Driving Jobs

See how independent agencies use Boei across their entire operation

Quote Generation Machine

Visitor asks about car insurance pricing. AI collects vehicle details, driving history, and coverage preferences through natural conversation - then calls your rating webhook to calculate a premium estimate in seconds.

  • Collects age, vehicle, driving history via chat
  • Calculates premium estimate via webhook
  • Emails quote PDF automatically
  • Adds lead to pipeline as 'Quote Sent'
  • Schedules email follow-up in 3 days

Claims Intake Assistant

Policyholder reports a fender bender at 11 PM. AI walks them through claims intake - collects incident details, photos, police report number - then looks up their policy status via webhook and creates the claim.

  • Claims status lookup via webhook
  • Collects incident details step by step
  • Requests photos and documents in-chat
  • Checks policy status and coverage
  • Routes to adjuster with full context

24/7 Lead Qualification

Website visitor at 2 AM wants to compare home insurance. AI qualifies them - property type, current coverage, budget - captures contact info, and delivers a warm lead with conversation context to your inbox by morning.

  • Qualifies across auto, home, life, commercial
  • Captures contact info through conversation
  • Coverage recommendation based on profile
  • Deductible comparison calculator via webhook
  • Full conversation context for agent follow-up

Insurance-Specific AI Actions

Not just chat - your AI agent takes real actions through webhooks and integrations

Premium Calculation

AI collects risk factors through conversation, calls your rating engine via webhook, and returns a premium estimate - all within the chat.

Policy Comparison

Prospect wants to compare coverage options. AI pulls plan details and shows side-by-side differences in deductibles, limits, and premiums.

Claims Status Lookup

Policyholder asks "where is my claim?" AI looks up the status via webhook to your claims system and gives a real-time update.

Document Collection

AI requests and collects ID, vehicle registration, proof of address, and other documents directly in the chat conversation.

Renewal Reminders

Automated email reminders before policy expiration. When the customer replies, the AI handles the renewal conversation and collects updated information.

Coverage Recommendations

Based on the prospect's profile - age, assets, family situation - AI recommends appropriate coverage levels and explains the reasoning.

Deductible Comparison

Prospect wants to understand the trade-off. AI calculates how different deductible levels affect their premium and presents clear options.

Quote PDF Delivery

After calculating the estimate, AI generates and emails a professional quote PDF - no manual work from your team required.

Deal Pipeline Updates

Every qualified lead lands in your deal pipeline with the right stage - 'Quote Sent,' 'Follow-up Needed,' or 'Ready to Bind' - with full context.

Boei vs. Carrier Chatbots and Generic Tools

Independent agencies need different tools than what GEICO or Lemonade built for themselves

What Insurance Professionals Say

Frequently Asked Questions

How does the AI calculate premium estimates?

Your AI agent collects risk factors through natural conversation - vehicle details, driving history, age, coverage preferences. It then calls your rating engine or quote API via webhook and returns the estimate directly in the chat. You configure the webhook endpoint and the AI handles the data mapping. Works with Applied Epic, Vertafore AMS360, HawkSoft, EZLynx, or any system with an API.

Can the AI handle claims intake after hours?

Yes. When a policyholder reports an incident at 11 PM, the AI walks them through a structured claims intake - incident details, date, location, photos, police report number. It looks up their policy status via webhook to confirm coverage, then routes the completed intake to your adjuster with full context by morning.

What stops the AI from making up policy terms or coverage limits?

Anti-hallucination safeguards. The AI only answers from your approved content - uploaded policy documents, product guides, and FAQ sheets. If someone asks about a coverage detail that is not in the training data, the AI says so and offers to connect them with a licensed agent. It never fabricates terms, limits, or exclusions.

Does it integrate with our agency management system?

Boei connects to Applied Epic, Vertafore AMS360, HawkSoft, EZLynx, Salesforce Financial Cloud, and Duck Creek via webhooks and API. Leads, quotes, and claims data flow into your existing systems. If your AMS has an API or accepts webhooks, Boei can send data to it.

How does the multi-channel follow-up work?

When a prospect gets a quote on your website, the AI emails a confirmation immediately and the lead lands in your deal pipeline. Bulk follow-up emails run automatically X days after the deal is created. The same conversation continues across website, WhatsApp, email, and SMS from one dashboard, so your agents see the full history every time the prospect comes back.

Can different visitors get different product information?

Yes. Tag your knowledge base by product line - auto, home, life, commercial, health. Add a pre-chat question like 'Which insurance product is this about?' and the AI only searches content tagged for that product. So 'Am I covered for water damage?' gets the right answer for home insurance vs. commercial property. Tags can also be passed via the JavaScript SDK when the product context is already known from your portal.

Is it compliant for handling sensitive policyholder data?

Boei is GDPR compliant with servers in Amsterdam (EU). No tracking cookies. Encrypted conversations. Document uploads (ID, vehicle registration) are handled securely. For binding decisions and regulated advice, the AI hands off to a licensed agent - it never crosses that line.

How fast can we go live?

Most agencies are live within a few days. Upload your policy documents and product guides, configure your webhook endpoints for premium calculations, customize the conversation flow, and embed on your website. No coding required for basic setup. Webhook configuration takes a bit more but works with any API.

What about renewal reminders and retention?

Set up automated renewal reminders via WhatsApp and SMS before policy expiration dates. When a policyholder responds, the AI handles the renewal conversation - collects updated information, recalculates if needed, and routes to an agent for binding. Keeps your retention rate up without manual calendar tracking.

How much does it cost for an independent agency?

Starts at $19/mo (Starter plan, annual billing). Most agencies use the Growth plan at $49/mo for 3 chatbots, 7,000 AI credits, API access, and the deal pipeline. That covers your website, a WhatsApp number, and email. 7-day free trial, no credit card required. Compare that to hiring a part-time receptionist.

Stop Losing Quotes to Your After-Hours Voicemail

Your AI agent handles quote requests, claims intake, and lead qualification across website, WhatsApp, email, and SMS - while you focus on closing and servicing policies

7-day free trial • No credit card needed • GDPR compliant - EU servers • Works with Applied Epic, Vertafore, HawkSoft