An AI Chatbot That Respects Privacy

Auto-delete conversations, erase contacts with one click, run without cookies. Boei gives you full control over customer data - so you stay GDPR compliant without the headache.
✓Auto-Delete Conversations✓Right to Be Forgotten✓Cookieless Mode

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from 159 reviews

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Your Customers Care About Privacy. Your Chatbot Should Too.

Every chatbot conversation contains personal data. Names, email addresses, phone numbers, sometimes sensitive questions about health, finances, or legal matters. Most chatbot providers store all of that indefinitely with no easy way to clean it up.

That creates two problems:

  • GDPR risk. You're the data controller. If a customer asks you to delete their data, you need to actually do it - everywhere
  • Customer trust. People are more careful about what they share when they don't trust the tool

Boei is built differently. You control exactly how long data is kept, and you can erase any contact completely with one click. No support tickets, no waiting.

Privacy Features Built Into Every Plan

Not add-ons. Not enterprise-only. Available to everyone.

Auto-Delete Conversations

Set a data retention period per domain in Settings > Data Retention. A daily automated process deletes all closed conversations older than your threshold - including messages, metadata, read receipts, and internal notes. Contacts that become orphaned (no remaining conversations or deals) are automatically cleaned up too.

Right to Be Forgotten

When a customer asks you to erase their data, do it in one click. Boei permanently deletes all their conversations, messages, deals, and contact metadata. Full compliance with GDPR Article 17. No need to contact support - handle it directly from your dashboard.

Cookieless Mode

Run Boei without any cookies or local storage. No tracking, no consent banners needed. The chatbot works fully without client-side storage. Perfect for businesses that want maximum privacy compliance with ePrivacy and GDPR.

No AI Training on Your Data

Your customer conversations are never used to train AI models. Not by us, not by our AI providers. Conversations are only used to generate responses for your visitors, then stored securely until you decide to delete them.

EU Data Residency

All data is stored on EU servers. Choose the fully European AI stack with Mistral AI (France) and Hetzner (Germany) for zero US data transfers. Or use OpenAI/Anthropic with our Hetzner infrastructure in Germany.

Data Processing Agreement

Full DPA included with every plan. Lists all sub-processors, their locations, and what data they process. Essential for GDPR documentation and audit trails.

Consent Tickbox in Lead Flows

Add a consent checkbox to any lead form or lead flow. Boei stores the exact label the visitor agreed to and the timestamp, so you have an audit trail for GDPR Article 7 (proof of consent).

How Auto-Delete Works

Keeping customer data forever is a liability. With Boei, you set it and forget it:

  1. Configure your retention period. Go to Settings > Data Retention and set the number of days per domain (e.g. 90 days, 180 days, 365 days)
  2. Daily cleanup runs automatically. Every day at 02:00 UTC, Boei checks for closed conversations older than your threshold
  3. Complete deletion. The process removes the conversation, all messages, metadata, read receipts, and internal copilot notes
  4. Orphan cleanup. Contacts with no remaining conversations or deals are automatically deleted too

You don't need to remember to clean up. You don't need to export and manually delete. Set your policy once, and Boei enforces it every day.

How Right to Be Forgotten Works

When a customer sends a GDPR erasure request (Article 17), you need to delete their data completely. With most chatbot tools, that means digging through settings, contacting support, and hoping nothing gets missed.

With Boei, it's one click:

  • All conversations and messages - gone
  • All deals (detached from tags) - gone
  • All contact metadata - gone
  • The contact record itself - gone

No partial deletions. No orphaned records. No support ticket required. You handle it directly from your Boei dashboard, and it's done immediately.

GDPR Privacy Checklist

How Boei helps you meet GDPR requirements

Data Minimization

Only collects what visitors voluntarily share. No hidden tracking, no behavioral profiling

Purpose Limitation

Data is only used for customer conversations and lead management. Never sold or shared

Storage Limitation

Configurable auto-delete ensures data isn't kept longer than necessary

Right to Erasure

One-click contact deletion for GDPR Article 17 requests

Data Portability

Export conversations and leads anytime. Your data is yours

Lawful Processing

DPA documents the controller-processor relationship with clear legal basis

Privacy Features: Boei vs Competitors

Most chatbot tools make GDPR compliance your problem. Boei builds it in.

Privacy FeatureBoeiTidioIntercomLiveChat
Auto-delete conversationsYes (configurable per domain)✗✗✗
Right to be forgotten (one-click)YesManual/supportManual/supportManual/support
Cookieless modeYes✗✗✗
EU data residencyYes (Germany)✗✗✗
No AI training on dataYesUnknownUnknownUnknown
DPA includedYes (all plans)YesYesYes

The difference: Boei is the only AI chatbot with configurable auto-delete and one-click erasure. Competitors require manual cleanup or support tickets to handle GDPR requests.

Trusted by Privacy-Conscious Businesses

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Privacy & GDPR FAQ

How does auto-delete work?

Set a retention period per domain in Settings > Data Retention. Every day at 02:00 UTC, Boei automatically deletes all closed conversations older than your threshold. This includes messages, metadata, read receipts, and internal notes. Contacts with no remaining conversations or deals are cleaned up too.

How do I handle a right-to-be-forgotten request?

Find the contact in your Boei dashboard and click erase. This permanently deletes all their conversations, messages, deals, contact metadata, and the contact record. It's immediate and complete - no support ticket needed.

Is auto-delete available on all plans?

Yes. Data retention settings and right-to-be-forgotten erasure are available on every Boei plan, starting from Starter at $19/month.

What exactly gets deleted with auto-delete?

When a closed conversation exceeds your retention threshold, Boei deletes the conversation record, all messages within it, message metadata, read receipts, and copilot (internal) messages. If a contact has no remaining conversations or deals after cleanup, the contact is deleted too.

What gets deleted with right to be forgotten?

Everything related to that contact: all conversations and their messages, all deals (detached from tags first), all contact metadata, and the contact record itself. It's a complete erasure as required by GDPR Article 17.

Can I run the chatbot without any cookies?

Yes. Boei offers a fully cookieless mode with no cookies and no local storage. The chatbot works completely without client-side storage. This means you don't need a cookie consent banner for Boei.

Where is my data stored?

On EU servers. The default stack uses Hetzner in Nuremberg, Germany. For full EU-only AI processing, choose Mistral AI and your data stays on Hetzner servers in Germany with AI processing in France. See our EU-hosted chatbot page for details.

Does Boei use my data to train AI?

No. Your customer conversations are never used for AI model training. Not by Boei, and not by our AI providers (OpenAI, Anthropic, Mistral, Google). Your data is only used to respond to your visitors.

Do you offer a Data Processing Agreement?

Yes. A full DPA is included with every plan. It covers sub-processors, data locations, security measures, and your rights as data controller.

Is Boei suitable for healthcare or legal businesses?

Boei's privacy features make it a strong fit for privacy-sensitive industries. Auto-delete, erasure, cookieless mode, and EU hosting cover most GDPR requirements. For US healthcare (HIPAA), consult your compliance team. See our healthcare and legal pages for details.

Ready for a Privacy-First AI Chatbot?

Auto-delete, one-click erasure, cookieless mode, EU servers. From $19/month.

Enterprise? Schedule a demo →

✓ GDPR compliant • ✓ EU servers • ✓ No credit card required