Best AI Chatbot for WooCommerce

AI Chatbot for WooCommerce

A chatbot that actually knows your products. Boei crawls your WooCommerce catalog and answers questions about sizing, shipping, availability, and returns. Installed as a WordPress plugin in 2 minutes.
✓ Trusted by 17,220 online stores✓ WordPress plugin available
★★★★★from 159 reviews

Also available for:

Try the WooCommerce AI Chatbot

Why WooCommerce Stores Need an AI Chatbot

WooCommerce powers over 5 million online stores. But most store owners still answer the same product questions manually: "Is this in stock?", "What size should I get?", "How long is delivery?" An AI chatbot for WooCommerce handles all of that automatically, around the clock.

What makes Boei different from generic chatbots is that it actually understands your store. Point it at your WooCommerce site and the AI crawls every product page, variation, category, and policy page. It builds a knowledge base from your real content, not generic templates.

How WooCommerce store owners use Boei:

  • Pre-sale questions: "Does the XL run large?" "Is this compatible with my phone model?" Answered instantly from your product descriptions
  • Shipping inquiries: "Do you ship to Germany?" "How long is delivery?" Pulls from your shipping policy page
  • Return concerns: "Can I return if it doesn't fit?" Reduces checkout hesitation with clear policy answers
  • Stock availability: "When will this be back in stock?" Captures emails for restock notifications
  • Product comparison: "What's the difference between the Pro and Basic?" Helps shoppers decide faster

WooCommerce stores typically see 70-80% of repetitive questions handled by the chatbot, freeing you to focus on orders, marketing, and growing your business. Compare our transparent pricing or explore AI chatbots for ecommerce in detail.

Key Benefits

Why WooCommerce Stores Choose Boei

Knows Your Entire Catalog

The AI learns every product, variation, and category page. It answers specific questions about features, materials, compatibility, and pricing without you lifting a finger.

Fewer Abandoned Carts

68% of carts are abandoned due to unanswered questions. The chatbot addresses shipping costs, return policies, and payment options right when shoppers hesitate.

Turn Browsers Into Leads

Most visitors leave without buying. The chatbot captures emails and phone numbers during helpful conversations, building your list for follow-up campaigns.

24/7 Sales Assistant

Your store never closes, and neither does your chatbot. Night owls and international shoppers get the same quality support as during business hours.

Quick Setup

Install on WooCommerce in 2 Minutes

Boei installs as a WordPress plugin — if you can install a plugin, you can add AI chat

1

Install the WordPress Plugin

In your WordPress dashboard, go to Plugins → Add New. Search for 'Boei' and click Install Now, then Activate.
2

Enter Your Widget Key

Go to Settings → Boei. Copy the Widget Key from your Boei dashboard and paste it. Click Save.
3

Train on Your Products

In the Boei dashboard, enter your WooCommerce store URL. The AI automatically crawls all your products, categories, and policy pages.
4

Go Live

That's it. The chatbot appears on your store and starts answering product questions immediately. Fine-tune with custom instructions if needed.

WooCommerce Features

Built for Selling Online

Everything your WooCommerce store needs from a chatbot

Product Variations

Handles questions about sizes, colors, and variants. 'Does this come in red?' answered from your actual product data.

Shipping Policies

Trained on your shipping zones, rates, and delivery times. Answers 'How much is shipping to France?' automatically.

Return & Refund Info

Pulls directly from your refund policy page. Reduces checkout anxiety with clear, instant answers.

Multilingual Support

Auto-detects visitor language and responds in 95+ languages. Works with WPML and Polylang for multilingual WooCommerce stores.

Lead Capture & CRM

Collects emails during conversations. Integrates with Mailchimp, Klaviyo, HubSpot via webhooks.

Plugin Compatible

Works alongside Elementor, Divi, WP Rocket, Wordfence, WPML, and all popular WooCommerce extensions.

Lead Flow

Capture leads with structured question flows. Ask for name, email, phone, and company inside the chat conversation.

Choose Your AI Model

Pick from OpenAI, Anthropic, Google, or Mistral. Switch models anytime from your dashboard.

Exact Answers

Override AI responses for specific questions. Bulk-import Q&A pairs via Excel template.

Best WooCommerce Chatbot Plugins Compared

Boei vs Tidio, LiveChat and tawk.to for WooCommerce

See how the top WooCommerce chatbot plugins stack up on price, AI messages, and product training

FeatureBoeiTidioLiveChattawk.to
Starting pricefrom $19/mo$24.17/mo$19/mo (annual)Free
AI included at starter tier2,000 AI messages/moLyro AI add-onAI Assistant (Copilot)None
Learns from productsAutomaticManual setupManual setupNo AI
WhatsApp + 50 channelsYes✗✗✗
WooCommerce pluginYesYesYesYes
GDPR compliant (EU servers)Yes✗✗✗

Bottom line: Boei is the only WooCommerce chatbot plugin at this price tier that automatically learns your product catalog and includes 2,000 AI messages a month at from $19/mo. Tidio and LiveChat charge for AI as an add-on or per-conversation, and tawk.to has no AI at all.

Pricing verified 2026-07-20 from vendor pricing pages: tidio.com/pricing, livechat.com/pricing. Vendor pricing changes often, check current at the source.

Like a Sales Associate That Never Sleeps

Your best sales associate knows every product inside and out. Boei's AI does the same thing, but for every visitor simultaneously. It reads your product descriptions, specs, and reviews to give accurate, helpful answers that drive purchases.
  • ✓Answer sizing and compatibility questions from product specs
  • ✓Explain differences between similar products to help shoppers choose
  • ✓Share current coupon codes and active promotions
  • ✓Handle 'Is this in stock?' and capture emails for out-of-stock items
  • ✓Suggest related products based on what the visitor is asking about
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WooCommerce AI chatbot answering product questions

Pro Tips

Maximize Your WooCommerce Chatbot

1

Write Better Product Descriptions

The AI learns from your product pages. Include sizing info, materials, use cases. Better descriptions = smarter chatbot answers.
2

Create a Shipping & Returns Page

If you don't have dedicated policy pages, create them. The chatbot uses these to answer the most common pre-purchase questions.
3

Upload Your Product CSV

Export your WooCommerce products as CSV and upload to Boei for deeper training. Covers specs that might not be on the public page.
4

Add Quick Reply Buttons

Set up buttons for your top questions: 'Shipping costs', 'Return policy', 'Size guide', 'Track my order'. Faster for returning customers.

Need Help?

Common WooCommerce Questions

Widget not appearing on my store?
Clear your WordPress cache (WP Rocket, W3 Total Cache, LiteSpeed) and browser cache. Verify the Boei plugin is activated in Plugins and the Widget Key is entered in Settings → Boei.
AI not finding my products?
Make sure your products are published (not draft or private). Try adding your sitemap URL (yoursite.com/product-sitemap.xml) directly in the Boei training section for faster product crawling.
Wrong product information in answers?
The AI learns from your live product pages. If you've updated products recently, re-crawl your store in the Boei dashboard → Training → Refresh. Allow 5-10 minutes for changes to take effect.
Conflicts with other plugins?
Boei is compatible with most WooCommerce plugins. If you see issues, temporarily deactivate other chat or popup plugins to isolate the conflict. Contact support with the conflicting plugin name.

What Store Owners Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

See AI Chatbot in Action

Real stores using Boei's AI chatbot to sell more

AI Chatbot on e-commerce websiteAI Chatbot on healthcare websiteAI Chatbot on agency websiteBoei on online storeBoei on e-commerce website
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Add More Contact Channels

Combine AI chatbot with other ways for shoppers to reach you

WooCommerce Chatbot Pricing

Simple pricing, no per-product fees

Dr. Kirk SanfordDr. Kirk Sanford: “dramatically improves responsiveness, patient conversion, and operational efficiency.”★★★★★

Starter

Solo and small sites

$19/mo

Billed at $228/yr

  • ✓1 domain, 1 chatbot
  • ✓50+ contact channels
  • ✓2,000 AI credits/mo
  • ✓1,000 training pages
  • ✓50 product training
  • ✓Email + WhatsApp chatbot
  • ✓Lead collectors
  • ✓Source gap detect
  • ✓5 AI actions/bot
  • ✓CRM & advanced integrations
Most popular

Growth

Teams + automation

$49/mo

Billed at $588/yr

  • ✓Everything in Starter, plus:
  • ✓3 domains, 3 chatbots
  • ✓7,000 AI credits/mo
  • ✓3,500 training pages
  • ✓500 product training
  • ✓10 AI actions/bot
  • ✓3 live chat agents
  • ✓Auto retrain, Tagging
  • ✓Ticket training
  • ✓AI summary on handover
  • ✓Deal pipeline
  • ✓API access
  • ✓Webhooks

Business

Agencies + volume

$129/mo

Billed at $1,548/yr

  • ✓Everything in Growth, plus:
  • ✓10 domains, 10 chatbots
  • ✓20,000 AI credits/mo
  • ✓10,000 training pages
  • ✓Unlimited product training
  • ✓15 AI actions/bot
  • ✓5 live chat agents
  • ✓Custom domain
  • ✓White-label
  • ✓Branding removed

Scale

Enterprise compliance

$229/mo

Billed at $2,748/yr

  • ✓Everything in Business, plus:
  • ✓25,000 AI credits/mo
  • ✓15,000 training pages
  • ✓20 AI actions/bot
  • ✓7 live chat agents
  • ✓Custom DPA
  • ✓99.5% uptime SLA
  • ✓Priority support
  • ✓Dedicated 60-min onboarding
  • ✓Quarterly review call

✓ 7-day free trial · ✓ No credit card required · ✓ Prices exclude VAT

Compare Plans

Starter
$19/mo billed yearly
Growth
$49/mo billed yearly
Business
$129/mo billed yearly
Scale
$229/mo billed yearly
Core Limits
Domains131010
WidgetsUnlimitedUnlimitedUnlimitedUnlimited
Chatbots131010
Contacts/moUnlimitedUnlimitedUnlimitedUnlimited
AI Chatbot
AI credits/mo2,0007,00020,00025,000
Training pages1,0003,50010,00015,000
Product training new50 products500 productsUnlimitedUnlimited
Email + WhatsApp chatbot newYesYesYesYes
AI actions/bot5101520
Lead collectors newYesYesYesYes
Source gap detectYesYesYesYes
Auto retrain—YesYesYes
Tagging new—YesYesYes
Ticket training new—YesYesYes
AI summary on handover new—YesYesYes
Live Chat & Inbox
Live chat agents1357
Inbox + contactsYesYesYesYes
Deal pipeline—YesYesYes
Integrations
Analytics GA4, GTM, Plausible, Simple AnalyticsYesYesYesYes
Facebook PixelYesYesYesYes
MailchimpYesYesYesYes
HubSpot CRMYesYesYesYes
Missive AI reply on emailsYesYesYesYes
SDK PrefillsYesYesYesYes
Webhooks—YesYesYes
Platform
API access—YesYesYes
Custom domain——YesYes
White-label——YesYes
BrandingAdd-onAdd-onRemovedRemoved
Enterprise & Support
Custom DPA———Yes
Uptime SLA———99.5%
Priority support———Yes
Dedicated onboarding———Yes
Quarterly review call———Yes

Add-ons

Extra domain

$9 /mo per domain annual

Extra chatbot

$6 /mo annual

Extra live agent

$6 /mo annual

AI credits

$6 /mo per 1,000 credits annual

Branding removal

$14 /mo

SMS credits

$10 per 100 credits

Need an Agency or Enterprise Solution?

Get custom pricing, priority support, and advanced features

Contact Sales

Your AI Employee Knows Your WooCommerce Store

Connect your WooCommerce data via webhooks so your AI agent can take real actions during customer conversations

Order Tracking

Customers ask 'Where is my order?' and the AI agent calls your WooCommerce REST API via webhook to pull real-time order status and tracking information.

Product Search by Category

The AI searches your WooCommerce catalog by category, tag, or attribute to help shoppers find exactly what they need. Shows product cards with images and prices.

Stock Checking

Connect your inventory data so the AI can answer 'Is this in stock?' with live availability pulled from WooCommerce via webhook.

Coupon Validation

Set up the AI agent to check whether a coupon code is valid, what discount it provides, and whether it applies to the products the customer is asking about.

Customer Order History

The AI agent can look up a customer's past orders via webhook when they provide their email, helping with reorders and support questions about previous purchases.

Questions?

WooCommerce AI Chatbot FAQ

How do I install the AI chatbot on WooCommerce?

Same as any WordPress plugin: go to Plugins → Add New, search 'Boei', install, activate. Enter your Widget Key in Settings → Boei. The chatbot appears on your store immediately.

Does the chatbot learn my WooCommerce products?

Yes. Enter your store URL in the Boei dashboard, and the AI crawls all your product pages, categories, descriptions, and variations. It also learns from your policy pages.

Will it slow down my WooCommerce store?

No. The script is under 50KB, loads asynchronously, and is compatible with WP Rocket, W3 Total Cache, and LiteSpeed Cache. No impact on PageSpeed scores.

Can the chatbot handle product variations?

Yes. If your product descriptions mention sizes, colors, or other variations, the AI can answer questions about them. For best results, include variation details in your product descriptions.

Does it work with WooCommerce Subscriptions?

Yes. The chatbot can answer questions about subscription products, billing cycles, and cancellation policies if you describe them on your site.

Can I use it alongside other WooCommerce plugins?

Yes. Boei works alongside WooCommerce Subscriptions, Bookings, Memberships, Product Bundles, and all other popular extensions. No conflicts.

How does it handle out-of-stock products?

The AI tells visitors when a product is out of stock (based on page content) and captures their email for restock notifications. Turns a missed sale into a future opportunity.

Is it GDPR compliant?

Yes. EU-based servers in Nuremberg, no training on your customer conversations, cookieless mode available. DPA provided on request.

Does the AI chatbot work on WhatsApp too?

Yes. Boei's AI chatbot works on your WooCommerce site and on WhatsApp. Incoming WhatsApp messages get automatic AI replies using your product knowledge.

Can I choose which AI model powers the chatbot?

Yes. Boei supports OpenAI, Anthropic, Google, and Mistral models. You can switch models anytime from your dashboard settings. All models train on your website content automatically.

Ready to Add AI Chat to Your WooCommerce Store?

Install in 2 minutes. The AI learns your products automatically.

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card required • ✓ Works with any WooCommerce theme

from 159 reviews