Dental Clinic Appointment Chatbot That Books 24/7

New patients book cleanings on Sunday night. Existing patients ask if you're in-network for their insurance. Emergency cases can request a same-week slot without your receptionist having to answer the phone. All handled by an AI chatbot trained on your clinic's schedule, prices, and coverage.
✓Books appointments 24/7✓GDPR compliant, EU servers✓From $19/mo (not $200/mo per seat)

Enterprise? Schedule a demo →

from 159 reviews

The Front-Desk Math on a Dental Clinic

40%

Of booking inquiries arrive after hours

20-30%

No-show rate without reminders (industry avg)

$100-300

Lost revenue per no-show slot

5 min

To deploy Boei on your clinic website

What a Patient Actually Does

Sunday, 9:47pm. A new patient lands on your clinic website looking for a cleaning appointment. Here is what happens next:

  1. Patient asks: "Can I book a cleaning for next week?"
  2. AI checks the schedule: Queries your booking system via webhook and finds Tuesday 10am, Wednesday 3pm, Friday 9am.
  3. Patient picks Wednesday 3pm.
  4. AI collects the essentials: Name, email, phone, insurance provider, and reason for visit. Conversationally, not as a form dump.
  5. AI confirms coverage: "We're in-network with Delta Dental PPO. Your cleaning should be covered at 100%." (Pulled from your accepted-insurance list.)
  6. Booking written: Appointment lands in your practice management system. Your team sees it Monday morning.
  7. Automated reminder: Email + SMS reminder 24 hours before the visit to reduce no-shows.

No voicemail. No back-and-forth. No lost booking because your reception line closed at 6pm.

Three Dental Use Cases Boei Handles

The receptionist load that eats your team's day.

New Patient Booking

First-time patients arrive on your site outside business hours. The chatbot books them a cleaning or new-patient exam, collects insurance details, and sends the intake form link before their visit.
  • ✓Real-time schedule check via webhook
  • ✓Insurance provider capture
  • ✓Intake form link delivery
  • ✓Multi-hygienist / multi-dentist support

Insurance and Cost Questions

"Do you take Delta Dental?" "How much is a filling?" "Is a whitening covered?" These questions eat receptionist time. The AI answers them from your in-network list and price sheet, escalating only when the answer needs judgement.
  • ✓Accepted-insurance lookup
  • ✓Treatment price catalog
  • ✓In-network verification handoff
  • ✓Deflects 60-80% of tier-1 questions

Recall and Reminder Flows

Six-month cleaning recall messages. 24-hour appointment reminders. Post-visit follow-up. Automated across email, SMS, and WhatsApp so no-shows drop and hygienist chairs stay booked.
  • ✓24-hour appointment reminders
  • ✓Recall messages for overdue cleanings
  • ✓Post-visit feedback capture
  • ✓Multi-channel: email, SMS, WhatsApp

Features Dental Clinics Actually Use

Every action wires into the systems your practice already runs on.

Google Calendar + Practice PMS

Connect to Google Calendar, Cliniko, Acuity, Doctolib, or any scheduling system with a webhook. Real-time availability, no manual sync.

After-Hours Booking Capture

40% of dental inquiries arrive after 6pm or on weekends. The chatbot books them while your team sleeps.

No-Show Reduction Reminders

Automated 24-hour reminders across email, SMS, and WhatsApp. Industry benchmarks show a 30-50% drop in no-shows with multi-channel reminders.

WhatsApp for Patients

Patients message your clinic on WhatsApp the same way they message anyone. AI answers, books, and confirms. Same shared inbox as web chat.

GDPR + Medical Data Handling

EU servers in Nuremberg. Cookieless mode available. DPA provided for clinics that need one. Note: Boei is GDPR-compliant, not HIPAA-certified.

Escalation to Reception

Complex cases (emergency triage, insurance disputes, treatment planning) route to your team with full conversation context so nobody repeats themselves.

You Need This If Your Clinic...

1

Loses bookings to voicemail after 6pm

Every after-hours call that hits voicemail is a patient who is 3 taps from your competitor's online booking page. Chat capture flattens that loss.
2

Runs 20%+ no-show rates

Manual reminder calls scale terribly. Multi-channel automated reminders (email + SMS + WhatsApp 24 hours out) cut no-shows by 30-50% in benchmark studies.
3

Wastes an hour a day on insurance questions

'Do you take X?' is the number-one repeat call for most dental clinics. Automating the answer frees front desk for actual clinical scheduling.
4

Has a recall list you never work through

Six-month cleaning recalls are recurring revenue. Automating the outbound reminder keeps the hygienist calendar full without a dedicated recall coordinator.
5

Wants a WhatsApp booking channel without hiring for it

Patients increasingly prefer messaging over phone. Boei runs the same chatbot on WhatsApp with no per-message billing surprise.

What Practice Owners Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Dental Clinic Chatbot FAQ

Can the chatbot actually book into my dental practice management system?

If your practice management or scheduling system supports webhooks or an API (Cliniko, Acuity, Doctolib, Google Calendar, and most modern PMS platforms do), Boei can query availability and write bookings directly. For older systems without an API, the chatbot collects the patient's preferred slots and notifies your front desk to confirm.

Is Boei HIPAA compliant for a US dental practice?

Boei is GDPR compliant with EU servers in Nuremberg and provides a DPA. We do not carry a HIPAA BAA at this tier. If your clinic is US-based and needs a signed BAA, contact us to discuss the Scale plan and current compliance roadmap. For non-clinical scheduling (booking, cost questions, general FAQ) the chatbot does not need to touch PHI.

How does the chatbot handle insurance questions?

You upload your accepted-insurance list and (optionally) your treatment price sheet. The AI answers coverage and cost questions using that content and includes source links. For plan-specific verification (deductible met, remaining benefit), it collects the patient's info and hands off to your team.

Will the chatbot reduce no-shows?

Industry benchmarks put unreminded dental no-show rates at 20-30%. Multi-channel reminders (email + SMS + WhatsApp 24 hours before the appointment) typically cut that by 30-50%. Boei sends the reminders automatically once the appointment is booked.

How long does it take to set up?

About 5-15 minutes. Paste one line of code on your clinic website (or install the WordPress plugin since most dental sites run WP). The AI auto-trains on your website content: services, insurance, hours, team bios. Connect your scheduling webhook and you are live.

What does it cost vs a booking-only tool like Zocdoc?

Boei starts at $19/month (annual billing) for the full AI chatbot including appointment booking, WhatsApp, and 50+ channels. Booking-only marketplaces typically charge per new patient acquired ($50-100+ per booking). See full pricing.

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Enterprise? Schedule a demo →

✓ 5-minute setup • ✓ No credit card required • ✓ From $19/mo (Starter annual) • ✓ GDPR compliant