Best Magento AI Chatbot

AI Chatbot for Magento

Add an AI chatbot to your Magento store in minutes. Automate product questions, handle B2B inquiries, and capture leads 24/7. Works with Magento 2, Adobe Commerce, and Hyvä themes. No extension conflicts.
✓ Trusted by 17,220 websites✓ Works with Magento 2 & Adobe Commerce
★★★★★from 159 reviews

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Try the Magento AI Chatbot

Why Add an AI Chatbot to Magento?

Magento stores handle complexity that most platforms can't: thousands of SKUs, configurable products, custom pricing tiers, multi-warehouse inventory, and B2B buyer portals. Your customers have detailed questions that generic FAQ pages can't answer.

An AI chatbot for Magento bridges that gap. It learns your entire product catalog, CMS pages, and documentation, then answers visitor questions instantly — whether it's a consumer asking about sizing or a wholesale buyer asking about volume discounts at 2am.

Why Magento stores specifically need AI chat:

  • Complex catalogs. Configurable products, bundles, grouped items — the AI understands product relationships and guides shoppers to the right variant
  • B2B support. Wholesale buyers expect quick answers about pricing tiers, minimum order quantities, and account setup. AI handles this without your sales team being online
  • Reduced cart abandonment. Shoppers who get instant answers to shipping, return, and product questions are far more likely to complete checkout
  • Multi-store, multi-language. Running multiple Magento store views? The chatbot auto-detects visitor language and responds in 95+ languages
  • No extension bloat. Boei installs via a simple script tag — no Magento extension to maintain, no compatibility issues with your existing modules

Magento merchants typically spend hours daily answering repetitive pre-sale questions. An AI chatbot handles 70-80% of those automatically, letting your team focus on complex orders and high-value accounts.

Common Magento use cases:

See how AI chatbots help e-commerce businesses automate support. Compare all chatbot use cases or explore full feature list.

Key Benefits

Why Magento Merchants Love Boei

Catalog-Aware AI

The chatbot learns your full Magento catalog — products, categories, attributes. It answers specific questions about sizes, colors, compatibility, and stock without you lifting a finger.

B2B Ready

Handle wholesale inquiries, quote requests, and account questions automatically. Capture B2B leads with custom fields like company name, volume needs, and trade references.

Multi-Store Compatible

Running multiple Magento store views for different regions or brands? Deploy one chatbot per store, each trained on its own content and responding in the local language.

Zero Extension Risk

No Magento extension to install or maintain. Add a single script tag to your theme. No conflicts with your existing modules, no upgrade headaches when you update Magento.

Quick Setup

Install on Magento in Minutes

Get your AI chatbot live on Magento in under 5 minutes

Copy installation code 1

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Other / Script and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

2

Log in to Magento Admin

Open your Magento Admin Panel and navigate to Content → Design → Configuration.

Select the store view you want to add Boei to and click Edit.

3

Add the script

Scroll down to the HTML Head section and expand it. Paste the Boei script code into the Scripts and Style Sheets field.

Alternatively, you can expand the Footer section and paste the code into the Miscellaneous HTML field.

4

Save and clear cache

Click Save Configuration at the top of the page.

Then go to System → Cache Management and click Flush Magento Cache to make sure your changes are live.

Congrats, you are done! You now have the Boei AI chatbot installed on Magento.

Magento Features

Built for E-Commerce at Scale

Features that matter for Magento merchants

Product Q&A Automation

Answers questions about specs, availability, shipping, and returns from your catalog data.

Custom Pricing Support

Handles tier pricing and customer group pricing questions. Directs B2B buyers to request quotes.

Multi-Language

Supports 95+ languages. Auto-detects visitor language for multi-store view setups.

Lead Flow

Capture leads with structured question flows. Ask for name, email, phone, and company inside the chat.

Choose Your AI Model

Pick from OpenAI, Anthropic, Google, or Mistral. Switch models anytime from your dashboard.

Exact Answers

Override AI responses for specific questions. Bulk-import Q&A pairs via Excel for product-specific overrides.

Analytics & Insights

See what visitors ask most. Identify knowledge gaps and product page improvements.

50+ Channels

Add WhatsApp, Messenger, contact forms, and more alongside your AI chatbot.

GDPR Compliant

EU servers in Nuremberg. No training on your conversations. Cookieless mode available.

Compare Options

Boei vs Other Magento Chatbots

See how we compare to popular alternatives

FeatureBoeiTidiotawk.toZendesk Chat
Starting pricefrom $19/mo€39/moFree (branded)€55/agent/mo
AI messages included2,00050-1,000None (add-on)Limited
Train on your catalogYesLimited✗✗
WhatsApp, forms, 50+ channelsYes✗✗Add-on
No Magento extension neededYesYesYesYes
B2B lead captureYesLimitedBasicYes
GDPR compliant (EU servers)Yes✗✗Add-on

Bottom line: Boei gives Magento merchants more AI conversations, automatic catalog training, and 50+ channels — without requiring a Magento extension.

Pro Tips

Get More From Your Magento Chatbot

1

Train on Your Full Catalog

Include your sitemap URL when training the AI. Magento sitemaps include all product and category pages for thorough coverage.
2

Add B2B Lead Fields

Configure Lead Flow with company name, order volume, and trade account fields to qualify wholesale leads automatically.
3

Use Exact Answers for Shipping

Import your shipping rates and policies as exact answers so the AI gives precise delivery estimates.
4

Connect to Your CRM

Use webhooks to push captured leads to HubSpot, Salesforce, or your ERP. Include conversation transcripts for full context.

What E-Commerce Merchants Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

See AI Chatbot in Action

Real websites using Boei's AI chatbot to answer visitor questions

AI Chatbot on e-commerce websiteAI Chatbot on healthcare websiteAI Chatbot on agency websiteBoei on AI company website
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Magento Chatbot Pricing

Simple, transparent pricing with AI chatbot included

Dr. Kirk SanfordDr. Kirk Sanford: “dramatically improves responsiveness, patient conversion, and operational efficiency.”★★★★★

Starter

Solo and small sites

$19/mo

Billed at $228/yr

  • ✓1 domain, 1 chatbot
  • ✓50+ contact channels
  • ✓2,000 AI credits/mo
  • ✓1,000 training pages
  • ✓50 product training
  • ✓Email + WhatsApp chatbot
  • ✓Lead collectors
  • ✓Source gap detect
  • ✓5 AI actions/bot
  • ✓CRM & advanced integrations
Most popular

Growth

Teams + automation

$49/mo

Billed at $588/yr

  • ✓Everything in Starter, plus:
  • ✓3 domains, 3 chatbots
  • ✓7,000 AI credits/mo
  • ✓3,500 training pages
  • ✓500 product training
  • ✓10 AI actions/bot
  • ✓3 live chat agents
  • ✓Auto retrain, Tagging
  • ✓Ticket training
  • ✓AI summary on handover
  • ✓Deal pipeline
  • ✓API access
  • ✓Webhooks

Business

Agencies + volume

$129/mo

Billed at $1,548/yr

  • ✓Everything in Growth, plus:
  • ✓10 domains, 10 chatbots
  • ✓20,000 AI credits/mo
  • ✓10,000 training pages
  • ✓Unlimited product training
  • ✓15 AI actions/bot
  • ✓5 live chat agents
  • ✓Custom domain
  • ✓White-label
  • ✓Branding removed

Scale

Enterprise compliance

$229/mo

Billed at $2,748/yr

  • ✓Everything in Business, plus:
  • ✓25,000 AI credits/mo
  • ✓15,000 training pages
  • ✓20 AI actions/bot
  • ✓7 live chat agents
  • ✓Custom DPA
  • ✓99.5% uptime SLA
  • ✓Priority support
  • ✓Dedicated 60-min onboarding
  • ✓Quarterly review call

✓ 7-day free trial · ✓ No credit card required · ✓ Prices exclude VAT

Compare Plans

Starter
$19/mo billed yearly
Growth
$49/mo billed yearly
Business
$129/mo billed yearly
Scale
$229/mo billed yearly
Core Limits
Domains131010
WidgetsUnlimitedUnlimitedUnlimitedUnlimited
Chatbots131010
Contacts/moUnlimitedUnlimitedUnlimitedUnlimited
AI Chatbot
AI credits/mo2,0007,00020,00025,000
Training pages1,0003,50010,00015,000
Product training new50 products500 productsUnlimitedUnlimited
Email + WhatsApp chatbot newYesYesYesYes
AI actions/bot5101520
Lead collectors newYesYesYesYes
Source gap detectYesYesYesYes
Auto retrain—YesYesYes
Tagging new—YesYesYes
Ticket training new—YesYesYes
AI summary on handover new—YesYesYes
Live Chat & Inbox
Live chat agents1357
Inbox + contactsYesYesYesYes
Deal pipeline—YesYesYes
Integrations
Analytics GA4, GTM, Plausible, Simple AnalyticsYesYesYesYes
Facebook PixelYesYesYesYes
MailchimpYesYesYesYes
HubSpot CRMYesYesYesYes
Missive AI reply on emailsYesYesYesYes
SDK PrefillsYesYesYesYes
Webhooks—YesYesYes
Platform
API access—YesYesYes
Custom domain——YesYes
White-label——YesYes
BrandingAdd-onAdd-onRemovedRemoved
Enterprise & Support
Custom DPA———Yes
Uptime SLA———99.5%
Priority support———Yes
Dedicated onboarding———Yes
Quarterly review call———Yes

Add-ons

Extra domain

$9 /mo per domain annual

Extra chatbot

$6 /mo annual

Extra live agent

$6 /mo annual

AI credits

$6 /mo per 1,000 credits annual

Branding removal

$14 /mo

SMS credits

$10 per 100 credits

Need an Agency or Enterprise Solution?

Get custom pricing, priority support, and advanced features

Contact Sales

Questions?

Magento AI Chatbot FAQ

Do I need to install a Magento extension?

No. Boei works with a simple script tag added to your Magento theme's head or footer section. No extension to install, no module conflicts, no maintenance during Magento upgrades.

Does it work with Magento 2 and Adobe Commerce?

Yes. Boei works with Magento 2 (Open Source), Adobe Commerce (Cloud and On-Premise), and Magento 1 legacy stores. It also works with Hyvä, Luma, and custom themes.

Can the AI answer product-specific questions?

Yes. The AI crawls your entire Magento catalog — product descriptions, attributes, categories, and CMS pages. It answers questions about specific products, sizing, compatibility, and availability.

Will it slow down my Magento store?

No. The script is under 50KB and loads asynchronously. It won't affect your Magento store's page load time or Core Web Vitals. Compatible with Varnish and full-page cache.

Can I use it for B2B and wholesale inquiries?

Yes. Configure Lead Flow with B2B-specific fields like company name, order volume, and trade references. The chatbot can explain your wholesale process and direct buyers to create accounts.

Which AI models does Boei use?

Boei supports OpenAI, Anthropic, Google, and Mistral models. You can switch models anytime from your dashboard. All models train on your Magento store content automatically.

How do I receive captured leads?

Choose email notifications, webhook to your CRM or ERP (HubSpot, Salesforce), or check Boei's built-in inbox with full transcripts and AI-generated summaries.

Is it GDPR compliant?

Yes. Servers in Nuremberg (EU), we don't train on your conversations, and cookieless mode is available. DPA provided on request.

Can I use it on multiple Magento store views?

Yes. Your Boei subscription covers unlimited websites. Create separate chatbots for each store view, each trained on that store's content and language.

Does the AI chatbot work on WhatsApp too?

Yes. Boei's AI chatbot works on your Magento storefront and on WhatsApp. Incoming WhatsApp messages get automatic AI replies, and all conversations land in your shared inbox.

Ready to Add AI Chat to Magento?

Join thousands of e-commerce stores using Boei. Set up in 5 minutes, no extension required.

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card required • ✓ No Magento extension needed

from 159 reviews