GDPR Compliant AI Chatbot, Hosted in the EU

The only AI chatbot where servers, AI model, and database all stay in the EU. No US data transfers. Answers questions, captures leads, works on WhatsApp.
✓GDPR Compliant✓EU-Hosted (Germany)✓European AI (Mistral)

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from 159 reviews

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Built for GDPR Compliance from Day One

100%

EU-hosted infrastructure

0

US data transfers for AI

GDPR

Compliant by design

17,000+

Businesses trust Boei

Why GDPR Compliance Matters for Your AI Chatbot

Every time a visitor asks your chatbot a question, that data goes somewhere. With most providers, it goes to the US. To OpenAI, Google, or Anthropic servers. That creates a GDPR problem.

Since the Schrems II ruling killed the Privacy Shield, sending personal data to the US needs extra safeguards. Standard Contractual Clauses help, but they add complexity and legal risk. The simplest fix? Keep your data in the EU.

Boei is the first AI chatbot that runs on a fully European stack. No US transfers for AI processing. No legal grey areas. No complex transfer impact assessments.

  • Schrems II compliant by design. No US transfers means no transfer risk
  • Full data residency. Your customer conversations never leave the EU
  • Simpler compliance. Fewer sub-processors outside the EEA to document
  • Customer trust. Tell your customers their data stays in Europe

This matters most for healthcare, legal, insurance, and government. Where data residency is non-negotiable.

GDPR retention controls and right-to-be-forgotten in Boei

Built-in GDPR Controls, Not a Compliance Promise

EU hosting is the foundation. The data controls live one click away. Configurable conversation retention, one-click right-to-be-forgotten on any contact, and a self-service Data Processing Agreement at /dpa - sign it without waiting on sales. Scale customers also get a custom DPA reviewed by their legal team and a 99.5% uptime SLA.
  • ✓Configurable conversation retention
  • ✓One-click right to be forgotten per contact
  • ✓Self-service DPA (free, public form)
  • ✓Custom DPA + 99.5% SLA on the Scale plan
Read the DPA

AI Chatbot That Learns Your Business

Paste your website URL and Boei reads every page. It learns your products, services, pricing, and FAQs. Then it answers visitor questions 24/7. Every response shows its sources so visitors know where the info comes from. With Mistral AI, all of this stays in the EU.
  • ✓Trained on your website, PDFs, and documents automatically
  • ✓Answers in 95+ languages, perfect for European businesses
  • ✓Source links on every answer, no hallucinations
  • ✓Live on your website in under 5 minutes
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Boei AI Chatbot answering customer questions
Boei inbox showing leads from all channels

Every Conversation Becomes a Lead

All messages from AI chat, WhatsApp, contact forms, and more land in one inbox. The AI collects contact info naturally during conversations and writes a summary of what each visitor wants. Track leads through your pipeline with the built-in CRM board.
  • ✓Unified inbox for all channels: AI chat, WhatsApp, forms
  • ✓AI-generated lead summaries and qualification
  • ✓Built-in CRM pipeline to track deals
  • ✓Connects to HubSpot, Mailchimp, Zapier, and webhooks
See the Inbox

More Than Just a Chatbot. 50+ Channels

Boei is a complete communication hub with 50+ channels in one widget. WhatsApp, contact forms, Facebook Messenger, Instagram, Telegram, click-to-call. Your visitors pick how they want to reach you. All included, no extra cost.
  • ✓WhatsApp Business with AI auto-replies built in
  • ✓Custom contact forms for detailed inquiries
  • ✓Facebook Messenger, Instagram, Telegram support
  • ✓Everything in one clean widget that matches your brand
See All Channels
Boei widget showing 50+ communication channels

The EU-Hosted Stack

Every part of your AI chatbot, built and hosted in Europe

Hetzner, Servers in Germany

Your chatbot runs on Hetzner servers in Nuremberg, Germany. One of Europe's biggest hosting providers, founded in 1997. ISO 27001 certified, 100% renewable energy. Your data stays in Germany.

Mistral AI, French AI Model

AI responses powered by Mistral AI, a French company from Paris. Their models compete with GPT-5 and Claude on quality. All processing stays in the EU. Zero US data transfers for AI.

Weaviate, Vector DB from Amsterdam

Your chatbot's knowledge base lives in Weaviate, a vector database company from Amsterdam. Weaviate powers the semantic search that makes your chatbot smart. EU-hosted, EU-built.

Hetzner, Database & Backups in Germany

Database hosting and backups also run on Hetzner in Nuremberg. Your structured data is stored and backed up in the same German data centre as your servers. Everything under one roof, all in the EU.
Boei analytics dashboard

Track Performance with Built-in Analytics

See exactly how your chatbot performs. Track conversations, lead conversion rates, popular questions, and channel usage. Boei includes analytics and funnel tracking so you can measure ROI without third-party tools that send data outside the EU.
  • ✓Conversation and lead analytics dashboard
  • ✓Funnel tracking and A/B testing
  • ✓See which channels your visitors prefer
  • ✓All analytics data stays on EU servers
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GDPR Compliance Built In, Not Bolted On

Data sovereignty without giving up features

Full EU Data Residency

All data stays in the EU. Conversations, knowledge base, AI processing. No exceptions

No US Transfers for AI

Mistral AI processes everything in Europe. No need to send customer data to US cloud providers

GDPR Compliant by Design

Not just compliant on paper. Built on GDPR principles from the ground up. EU data residency by default

Fast EU Latency

Servers in Germany mean faster responses for European visitors. No transatlantic round trips

DPA Included

Full Data Processing Agreement with all EU sub-processors clearly listed

Auto-Delete & Right to Be Forgotten

Set a retention period per domain to auto-delete old conversations. Erase any contact with one click for full GDPR Article 17 compliance

No Cookie Consent Issues

Run in cookieless mode. No tracking, no cookies, no consent banners needed

EU-Hosted vs US-Based AI Chatbots

See how Boei's GDPR-compliant infrastructure compares

FeatureBoei (EU-Hosted)IntercomTidioDrift
Server locationGermany (Hetzner)USAUSAUSA
AI model locationEU (Mistral AI, France)USA (OpenAI)USA (OpenAI)USA (OpenAI)
Database locationEU (Germany)USAUSAUSA
Zero US data transfersYes (with Mistral)✗✗✗
DPA with EU-only sub-processorsYes✗✗✗
Cookieless modeYes✗✗✗
50+ channels includedYesExtra costExtra costExtra cost
Starting priceFrom $19/moEUR 74/moEUR 39/moEUR 50/mo

The takeaway: Most chatbot providers host everything in the US. Boei is the only one with a fully EU-hosted AI stack: servers, AI model, and databases all in the EU. At a fraction of the price.

Live in 5 Minutes on Any Website

Copy one line of code to your website, or use our plugins for WordPress and Shopify. Boei works on 300+ platforms. No developer needed. Just paste and go.
  • ✓One-line JavaScript install on any website
  • ✓WordPress and Shopify plugins available
  • ✓Works on Wix, Squarespace, Webflow, and 300+ more
  • ✓Google Tag Manager support
Install Now
Boei simple one-line installation

How It Works: The EU-Only Data Flow

When a visitor asks your chatbot a question, here's what happens. All within the EU:

  1. Visitor sends a message. Received by your Boei chatbot on Hetzner servers in Nuremberg, Germany
  2. Knowledge base search. Weaviate (Frankfurt) searches your documents and website content for relevant context
  3. AI generates a response. Mistral AI (Paris, France) processes the question with your context and writes an answer
  4. Response delivered. The answer goes back to the visitor through Hetzner servers in Germany
  5. Conversation stored. The full conversation is saved on Hetzner (Germany) for your records

At no point does data leave the European Union. Every part of this chain is run by a European company on European soil.

Still Access US Models When You Want

The European stack is optional, not mandatory. Some businesses prefer US-based AI models for specific use cases, and Boei supports that too.

Pick your AI provider in your Boei settings:

  • Mistral AI (France), for full EU data residency
  • OpenAI / GPT (USA), for maximum model variety
  • Anthropic / Claude (USA), for nuanced, safety-focused responses
  • Google / Gemini (USA), for Google ecosystem integration

Switch between providers anytime. Mix EU and US models across different chatbot configs. The choice is yours. Boei just makes sure you have the choice.

Trusted by 17,000+ Businesses

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

GDPR Compliant AI Chatbot FAQ

Is Boei fully GDPR compliant?

Yes. When you pick Mistral AI as your AI provider, all data processing happens in the EU. Servers, database, and backups in Germany (Hetzner), vector database in Germany (Weaviate), AI processing in France (Mistral AI). Nothing leaves the EU. Boei also offers cookieless mode so you don't need cookie consent banners.

Where is my chatbot data hosted?

All data is hosted on Hetzner servers in Nuremberg, Germany. This includes your chatbot configuration, conversation history, lead data, and backups. The AI knowledge base is stored in Weaviate (Frankfurt, Germany). AI processing happens via Mistral AI in Paris, France. Every component stays within the EU.

Does any data transfer to the US?

Not for AI processing when you use Mistral AI. Email delivery uses Mailgun's EU endpoint (api.eu.mailgun.net), so transactional email also stays in the EEA. The one remaining US dependency is website crawling via Firecrawl, used only when you enable knowledge-base ingestion from a public URL. Details are in our Data Processing Agreement.

Do you provide a Data Processing Agreement (DPA)?

Yes. Boei provides a full Data Processing Agreement that lists all sub-processors, their locations, and what data they process. For the EU stack, all AI-related sub-processors are based in the EU. The DPA is available on our website and included with every plan. See the compliance hub for the full GDPR / DPA / subprocessor picture in one page.

Is Boei compliant with Schrems II?

Yes. When using Mistral AI, there are no US data transfers for AI processing. This eliminates the transfer risk that Schrems II addressed. You don't need complex Transfer Impact Assessments for the AI portion of your chatbot. The European stack is Schrems II compliant by design.

How does Mistral AI compare to GPT-5 or Claude?

Mistral AI's latest models compete with GPT-5 and Claude on most tasks, including customer support. For typical chatbot use cases like answering questions, sharing product info, and capturing leads, the quality gap is minimal. Mistral is especially strong in European languages: French, German, Dutch, Spanish, and Italian.

Can I switch between EU and US AI models?

Yes. Change your AI provider anytime in your Boei settings. Start with Mistral AI for EU data residency, switch to OpenAI to compare, or use different providers for different chatbots. No lock-in.

Is this more expensive than the standard plan?

No. The EU-hosted AI stack is included in all Boei plans starting from $19/month (Starter). The Starter plan at $19/month includes 2,000 AI messages per month, 50+ channels, and email/WhatsApp/SMS automation. Same price whether you pick Mistral AI or any other provider.

What channels are included?

All 50+ channels at no extra cost: AI chatbot, WhatsApp Business, contact forms, Facebook Messenger, Instagram, Telegram, click-to-call, email, and many more. Your visitors pick how they want to reach you. Unlike competitors, Boei doesn't charge extra for WhatsApp or other channels.

Who is behind Boei?

Boei is a European company. Our servers run on Hetzner in Germany. We chose Mistral AI (France) for EU-native AI processing and Weaviate (Netherlands) for the vector database. The entire AI stack is European by design, not by accident.

Can I auto-delete old conversations for GDPR?

Yes. In Settings > Data Retention, set a retention period per domain. A daily automated process deletes all closed conversations older than your threshold, including messages, metadata, and orphaned contacts. You can also erase any individual contact with one click - removing all their conversations, deals, and data permanently.

How do I get started?

Sign up for a free 7-day trial, no credit card needed. Pick Mistral AI as your AI provider during setup to enable the full EU-hosted stack. Install Boei on any website (WordPress, Shopify, custom) in under 5 minutes.

Ready for a GDPR Compliant AI Chatbot?

EU-hosted servers, European AI, 50+ channels, from $19/month. Start your free trial today.

Enterprise? Schedule a demo →

✓ EU-hosted (Germany) • ✓ GDPR compliant • ✓ No credit card required