An AI Employee That Actually Sells Your Products

Boei's AI agent searches your product catalog, shows product cards with images and prices, calculates shipping, emails quotes, and follows up on WhatsApp. It handles the full customer journey from first question to closed sale - without a live agent.

Shows products with images and prices in chat
Tracks orders and calculates shipping
Follows up on WhatsApp, email, and SMS
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Trusted by 17,000+ Online Stores

17,000+

Businesses use Boei

24/7

AI handles customer questions

30%

More leads on average

5 min

Setup time

Your Customers Ask Questions at 11 PM. Who Answers?

70% of online shopping carts get abandoned. The main reasons are always the same: customers cannot find their size, they are unsure about shipping costs, they do not know the return policy, or they simply have a question and nobody is there to answer it.

Most ecommerce stores try to fix this with a basic chat widget or a contact form. The result? Customers leave. They go to a competitor who answers faster. Your support team starts the next day with a backlog of emails that all ask the same five questions about delivery times and sizing charts.

Boei replaces that entire pattern with an AI agent that does what a real employee would do. A customer asks "do you have running shoes under $80?" and the AI searches your catalog, shows product cards with images, prices, and direct links. The customer picks one. The AI calculates shipping to their address, emails them a quote, adds them as a lead in your deal pipeline, and schedules a WhatsApp follow-up for the next day. No human needed.

Three Problems Killing Your Online Sales

Sound familiar? Boei solves each one automatically.

Abandoned Carts With No Follow-Up

A customer adds products to their cart, has a question about shipping, cannot get an answer, and leaves. You never hear from them again. No follow-up email. No WhatsApp message. Just lost revenue.

Same Questions, Every Single Day

"How long does delivery take?" "Can I return this?" "Do you have this in size M?" "Where is my order?" Your team answers these 50 times a day. It is expensive, slow, and it burns out your staff.

After-Hours Shoppers Get Nothing

Most online shopping happens in the evening and on weekends. Your support team works 9-to-5. Every customer who has a question outside those hours either waits or buys somewhere else.

What the AI Agent Actually Does for Your Store

Not just answers - full action chains from question to sale

Product Search With Visual Cards

Customer asks "black sneakers under $100" - the AI searches your catalog, shows matching products as cards with images, prices, and buy links. Works with Shopify, WooCommerce, Lightspeed, Ecwid, PrestaShop, BigCommerce, and Magento catalogs. See product cards in action.

Order Tracking via Webhook

Customer asks "where is my order?" - the AI looks up their order number via your Shopify API, WooCommerce REST API, or BigCommerce backend, pulls the tracking status from ShipStation, Sendcloud, PostNL, DHL, or UPS via webhook, and returns a real answer with the expected delivery date. Then it sends the tracking link to the customer on WhatsApp.

Shipping Cost Calculation

Customer picks a product and asks about delivery costs. The AI collects their postal code, calculates the shipping cost via your carrier API, and replies with the exact price. Then it emails the full quote with product details and shipping cost so the customer can forward it to a colleague or come back later.

Stock Availability Check

"Do you have this in size 42?" - the AI checks your inventory in real time via Shopify API, WooCommerce REST API, or Lightspeed and gives a definitive yes or no. If the size is out of stock, it suggests the closest available alternative and offers to notify the customer when it is back.

Returns and Exchange Initiation

Customer wants to return an item. The AI walks them through your return policy, collects the order number and reason, creates a return request in your system, and emails the customer a return shipping label. No support ticket needed, no waiting for a reply.

Personalized Recommendations

Based on what a customer is browsing or asking about, the AI suggests complementary products. "You are looking at running shoes - customers who bought these also got these moisture-wicking socks." Cross-sells and upsells happen naturally in conversation. Learn about AI recommendations.

Lead Capture to Deal Pipeline

Every conversation captures contact details. The AI adds leads to your deal pipeline with full context: what they asked about, which products they viewed, their shipping address, and their budget. Your sales team sees a complete picture without asking the customer to repeat themselves.

Automated Follow-Ups Across Channels

After a conversation, the AI does not stop. It sends an email summary with the products discussed. It schedules a WhatsApp follow-up for the next day asking if the customer has any questions. If they do not buy within 3 days, it sends a final SMS reminder. All automated. See the shared inbox.

Boei vs Expensive Ecommerce Support Tools

Flat plan pricing. No per-ticket costs.

What Online Store Owners Say About Boei

Frequently Asked Questions

Which ecommerce platforms does Boei work with?

Boei works with every major ecommerce platform: Shopify, WooCommerce, BigCommerce, Magento, PrestaShop, Lightspeed, Ecwid, Squarespace, Wix, and 300+ more. Installation takes under 5 minutes on all platforms.

How do product cards work in the chat?

When a customer asks about a product type or price range, the AI agent searches your catalog and shows matching products as visual cards with images, prices, stock status, and direct links. Customers can browse, compare, and click through to buy without leaving the conversation. You import your catalog via CSV or Google Sheets with auto-sync so the AI always has current inventory and pricing. See product cards in action.

Can the AI actually look up order status?

Yes. The AI agent connects to your ecommerce backend (Shopify API, WooCommerce REST API, BigCommerce) and shipping providers (ShipStation, Sendcloud, PostNL, DHL, UPS) via webhooks. When a customer asks "where is my order?", the AI pulls the real status - not a generic FAQ answer - and returns it with a tracking link and expected delivery date. Then it sends the tracking info to the customer on WhatsApp so they have it on their phone.

How does the AI handle abandoned cart follow-ups?

When a customer has a conversation about products but does not complete a purchase, the AI adds them to your deal pipeline with full context. It then sends an automated email summary of the products they discussed, follows up on WhatsApp the next day, and can send a final SMS reminder. Each follow-up references the specific products and conversation, not a generic "you left items in your cart" email.

Can the AI calculate shipping costs for customers?

Yes. The AI collects the customer's delivery address or postal code, connects to your shipping provider via webhook, and calculates the exact cost. It returns the price in the chat and can email the customer a full quote with product details, shipping cost, and estimated delivery time - all in one automated flow.

Does the AI handle returns and exchanges?

Yes. The AI walks customers through your return policy, collects the order number and return reason, creates a return request in your system via webhook, and emails the customer a confirmation with return instructions. The whole process happens in one conversation without needing a support agent.

How is this different from a basic chatbot or FAQ widget?

A basic chatbot gives text answers to questions. Boei's AI agent takes actions. It searches your catalog and shows product cards. It looks up real order status from your shipping provider. It calculates shipping costs. It emails quotes. It adds leads to your pipeline. It schedules email follow-ups after the deal is created. It is the difference between a search bar and a sales employee.

Does the AI work on WhatsApp, Instagram, and Messenger too?

Yes. The AI agent runs on your website, WhatsApp, SMS, and email. All channels share the same AI training and product catalog. Every conversation lands in one shared inbox so your team has a single view of all customer interactions regardless of where they started.

How much does Boei cost for an online store?

Boei starts at $19/mo (Starter annual). Starter at $19/mo adds 2,000 AI credits and email, WhatsApp, and SMS automation. Growth at $49/mo includes 3 domains, 3 chatbots, API access, and the deal pipeline. Business at $129/mo adds white-label and custom domain. No per-ticket costs. See pricing.

How long does setup take?

About 5 minutes to install the widget on your store. Upload your product catalog via CSV or Google Sheets and the AI is ready to show product cards. Connect your shipping and order tracking providers via webhooks in the Boei dashboard - no coding required. Most stores are fully operational within an hour.

Ready to Let AI Run Your Customer Service?

Join 17,000+ businesses using Boei. The AI agent that shows products, tracks orders, calculates shipping, and follows up - so you do not have to. 7-day free trial, no credit card required.

5-minute setup • No credit card required • Shopify, WooCommerce, Lightspeed + more • From $19/mo (Starter annual)