Chatbot Templates That Work Out of the Box

Stop building your chatbot from scratch. Pick a template, customize it for your business, and go live in minutes. Every template includes pre-built conversation flows, Lead Flow fields, and quick prompts you can tweak.
✓8 ready-made templates✓Fully customizable✓Live in under 5 minutes

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from 159 reviews

Why Chatbot Templates Save You Hours

Most businesses know they need a chatbot. The hard part is figuring out what to say, what to ask, and how to structure the conversation. That is where templates come in.

Boei's chatbot templates give you a proven starting point. Each template includes pre-configured quick prompts (the buttons visitors click to start a conversation), Lead Flow fields for capturing contact details, and Revised Answers for common questions. Pick the template closest to your use case, swap in your business details, and go live.

You can also combine templates. Want a lead capture bot that also handles FAQ? Layer both templates together. Every template works across all channels: website widget, WhatsApp, email, and SMS.

During onboarding, Boei auto-trains on your top 10 website pages. Add a template on top of that, and your chatbot is ready to handle real conversations from day one.

8 Chatbot Templates for Every Use Case

Pick a template, customize it, and go live in minutes

Lead Capture Bot

Turn website visitors into contacts. This template uses a Lead Flow to collect name, email, phone, and company through natural conversation. No static forms. Every lead lands in your pipeline with full chat context. See lead generation features.
  • ✓Name, email, phone collection
  • ✓Company and budget fields
  • ✓Auto-create pipeline deal
  • ✓Google Analytics events

FAQ Bot

Answer the same 20 questions automatically. Import your FAQ from JSON or Excel, or use Revised Answers to define exact Q&A pairs. The AI matches visitor questions to your answers. Update anytime without code.
  • ✓Import from JSON or Excel
  • ✓Revised Answers for precision
  • ✓Auto-train from your website
  • ✓Fallback to AI for new questions

Booking Bot

Let visitors book meetings, demos, or appointments through chat. The template asks for preferred date, time, and contact details. Connect to your calendar via webhooks. No back-and-forth emails. See booking features.
  • ✓Date and time collection
  • ✓Calendar webhook integration
  • ✓Confirmation messages
  • ✓Reminder follow-ups

Product Recommendation Bot

Help shoppers find the right product. The chatbot asks about needs, preferences, and budget, then recommends matching products from your catalog. Upload product cards via CSV or Google Sheets with images and specs.
  • ✓Product card catalog
  • ✓Preference-based filtering
  • ✓Images and specs in chat
  • ✓Upsell suggestions

Support Triage Bot

Route support requests to the right team. This template identifies the issue type, collects relevant details, and assigns the conversation. Handles common fixes automatically. Escalates complex issues to a human. See helpdesk features.
  • ✓Issue type detection
  • ✓Auto-resolve common questions
  • ✓Human handoff with context
  • ✓Priority assignment

Quote Calculator Bot

Send instant quotes without a sales rep. Upload your price list and let the AI calculate custom quotes based on quantity, options, and configuration. Prospects get a number in seconds, not days. See sales chatbot features.
  • ✓Price list upload
  • ✓Quantity and option math
  • ✓Discount rules
  • ✓Quote PDF via webhook

Feedback Collector Bot

Collect customer feedback, reviews, and NPS scores through chat. The template asks for a rating, follow-up comments, and permission to use the review publicly. More engaging than email surveys.
  • ✓Star rating collection
  • ✓Open-ended follow-up
  • ✓NPS scoring
  • ✓Webhook to your tools

WhatsApp Welcome Bot

Greet new WhatsApp contacts with a structured welcome flow. The template introduces your business, offers quick options (support, sales, booking), and routes the conversation accordingly. Works with Boei's WhatsApp integration.
  • ✓Welcome message sequence
  • ✓Quick reply buttons
  • ✓Department routing
  • ✓Business hours logic

Make It Yours

Customize Every Template to Fit Your Business

Templates are starting points. Every element is editable.

Quick Prompts

Configure the conversation starter buttons visitors see. Change labels, order, and icons. Examples: 'Get a quote', 'Book a demo', 'Track my order'.

Lead Flow Fields

Choose which contact details to collect: name, email, phone, company, budget, or any custom field. Rearrange the order and set fields as required or optional.

Revised Answers

Define exact Q&A pairs the chatbot must follow. When a visitor asks a matched question, the AI uses your exact wording. Override AI responses for sensitive topics.

FAQ Import/Export

Bulk-import your existing FAQ from JSON or Excel files. Export anytime. No retyping. Update hundreds of answers in one upload.

Auto-Train from Your Site

During onboarding, Boei reads your top 10 sitemap pages and trains the AI on your content. Add more pages anytime. The chatbot always knows your latest info.

Train on Support Replies

Feed the AI your past support conversations. It learns your tone, your answers, and your edge cases. The more you train it, the better it gets.

What Businesses Say About Boei

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Questions?

Chatbot Templates FAQ

Are these templates free?

Yes. All templates are included in every Boei plan, starting at $19/month with annual billing. You can use and combine as many templates as you want. See pricing.

Can I use multiple templates on the same chatbot?

Yes. You can layer templates together. For example, combine the FAQ Bot template with the Lead Capture template so your chatbot answers questions and collects contact details in the same conversation.

How do I customize a template?

Open the template in your Boei dashboard. Change the quick prompts, edit Lead Flow fields, update Revised Answers, and adjust the tone. Everything is point-and-click. No coding required.

Can I import my existing FAQ?

Yes. Export your FAQ as a JSON or Excel file and upload it to Boei. The chatbot maps questions to answers automatically. You can also export your Boei FAQ anytime for backup or editing.

Do templates work on WhatsApp and email too?

Yes. Every template works across all Boei channels: website widget, WhatsApp, email, and SMS. The same conversation logic applies everywhere.

What are quick prompts?

Quick prompts are the clickable buttons visitors see when they open the chatbot. Examples: 'Get a quote', 'Book a demo', 'I have a question'. They guide visitors into the right conversation flow instantly.

What are Revised Answers?

Revised Answers let you define exact Q&A pairs. When a visitor asks a matched question, the AI uses your exact wording instead of generating a response. Use them for pricing, policies, or any answer that must be word-perfect.

How fast can I go live with a template?

Most businesses go live in under 5 minutes. Pick a template, add your widget code to your site, and the chatbot starts working. Boei also auto-trains on your top 10 website pages during onboarding, so it knows your business from the start.

Pick a Template and Go Live Today

Join 17,000+ businesses using Boei chatbot templates to engage visitors, capture leads, and answer questions 24/7.

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card required • ✓ All templates included

from 159 reviews