The phone rings during Friday rush. Your host is seating a party of 8. Three voicemails pile up - two reservations and a catering inquiry, all lost. Boei's AI agent handles it all: books tables, answers menu questions with allergen info, sends confirmation emails, and follows up after the visit. On your website, WhatsApp, email, and SMS.
The average restaurant misses 30% of phone calls during peak hours. Each missed call could be a reservation for 4, a $3,000 catering order, or a corporate event booking. Your staff is busy doing what they should be doing - taking care of the guests in front of them.
Meanwhile, catering inquiries sit in your email for days. Website visitors leave because they can't find allergen info. And after guests visit, there's no follow-up - no review request, no invite to come back, no birthday offer.
Boei's AI agent works alongside your team. It answers instantly on your website, WhatsApp, email, and SMS - not just with canned responses, but with real actions. It checks availability, books tables, shows your menu with dietary filters, calculates catering quotes, and sends follow-ups automatically.
And how an AI agent solves each one
Friday 7pm. The phone rings but your host is seating guests, your server is taking orders, and the bartender has 12 cocktails queued. That call goes to voicemail - and that party of 6 books somewhere else.
A guest with celiac disease checks your website at 6pm. No allergen info listed. They pick another restaurant. A couple searching for vegan options can't tell from the menu. They leave your site in 30 seconds.
A company emails about a 50-person holiday dinner. You're swamped and don't reply for 3 days. By then they've booked your competitor. Large-format orders are your highest margin - and the easiest to lose.
Not just a chatbot that says 'please call us.' An agent that takes action.
Guest says 'table for 4 this Saturday at 7pm.' The AI checks availability via your reservation system (OpenTable, Resy, TheFork, or your own), confirms the booking, emails a confirmation with your menu link, emails a reminder Saturday morning, and after dinner sends a 'how was your meal?' email.
Guest asks 'do you have gluten-free options?' The AI searches your menu database, shows matching dishes with photos, prices, and allergen info as product cards in the chat. Guest taps the risotto, asks 'can I pre-order this?' - the AI adds a note to their reservation. Upload your menu via CSV or sync from Google Sheets.
Someone asks about catering for 50 people. The AI asks about the date, dietary requirements, and budget range. Then it calculates a per-person quote based on your pricing tiers, emails the full proposal with menu options, and adds the lead to your deal pipeline for follow-up.
Walk-in guests check your website before driving over. 'How long is the wait right now?' The AI checks your system via API and gives a real answer - not a guess. It can also offer to add them to the waitlist and notify your host when their table is ready.
Someone messages about a birthday dinner for 20. The AI shows available private dining options with photos and capacity, collects event details through a lead flow form, calculates the minimum spend, and books a callback with your events manager.
A customer asks 'how much is left on my gift card?' The AI looks up the balance via API. Or they want to buy one - the AI walks them through denominations, collects recipient info, and sends them to checkout. During holidays, it proactively suggests gift cards in conversations.
The real magic happens after the meal. 24 hours after a reservation, Boei automatically sends a follow-up email: 'Thanks for dining with us! How was your meal?' Happy guests get a direct link to leave a Google Business or Yelp review. Unhappy ones get routed to your manager privately.
A Japanese tourist asks about your menu in Japanese. The AI responds in Japanese, shows menu items with photos, takes a reservation, and sends the confirmation in Japanese. No translation plugins, no staff language skills required. Works across all channels.
See how the costs and capabilities compare
| Feature | Boei | OpenTable | Yelp Ads | Generic Chatbot |
|---|---|---|---|---|
| Monthly cost | From $19/mo | $39-899/mo + $1/cover | $300-1,000/mo | $50-200/mo |
| AI reservation booking | Yes (via API) | Their platform only | ✗ | ✗ |
| Menu browsing with photos | Yes (product cards) | ✗ Limited | ✗ | ✗ |
| Allergen/dietary filters | ✓ Yes | ✗ | ✗ | ✗ |
| Catering quote calculator | ✓ Yes | ✗ | ✗ | ✗ |
| WhatsApp + SMS + email | All included | Email only | ✗ | Website only |
| Post-visit follow-up | Automatic | Email only | ✗ | ✗ |
| Deal pipeline CRM | Built-in | ✗ | ✗ | ✗ |
| Per-cover fees | None | $1-7.50/cover | Per-click | None |
| Works with your own website | ✓ Yes | Their portal | Their portal | ✓ Yes |
Bottom line: OpenTable charges $1-7.50 per cover on top of monthly fees - a busy restaurant paying $500+/month in cover fees alone. Yelp advertising starts around $300/month with no AI, no WhatsApp, no follow-ups. Generic chatbots can answer questions but can't book tables, show menus, or calculate quotes. Boei does all of it from $19/mo with no per-cover fees.
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Seif Ahmed
@seif588
Neu
@siddharthaneu
Irfan
@mak_web_media
Peter C
@peter_c1
Andrew Lee
@fromlife89
Grzegorz G.
Joshua G.
Ronald D.
Director Small-Business (50 or fewer emp.)
Fahd T.
Founder Small-Business (50 or fewer emp.)
David S.
CEO/Founder Small-Business (50 or fewer emp.)
Vance W.
Julien V.
Développeur d'e-commerce Small-Business (50 or fewer emp.)
Grant
Hansie
Chandra Kusuma
Pepe
Arjun E.
José Manuel D.
Cristian Trappolini
Daniel Gyger
Nitesh Manav
Renaat Sioncke
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Mike Foston
Lukáš H.
Bikram K. S.
Jay F.
Ilias A.
SEO Specialist
Jon
Weboo.gr
Roscoe Houston
Dieter Staudinger
Jeremy Smith
Brendah Akoth
Alexander Martenson
Sheeny
Nuno
Robert-Jan
CEO/Founder
CyberCooker
Eddine
Jairo R.
Account Executive
Jaime M.
Co-Founder
Stefan M.
CEO
Albert H.
Trainer
Andres S.
Director
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Join 17,000+ businesses using Boei. Your AI agent starts taking reservations, answering menu questions, and following up with guests today.