Fill More Tables While Your Staff Focuses on Guests

The phone rings during Friday rush. Your host is seating a party of 8. Three voicemails pile up - two reservations and a catering inquiry, all lost. Boei's AI agent handles it all: books tables, answers menu questions with allergen info, sends confirmation emails, and follows up after the visit. On your website, WhatsApp, email, and SMS.
✓Books reservations automatically✓Shows menu with photos and allergens✓Follows up after every visit

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from 159 reviews

Your Restaurant Loses Money Every Time the Phone Goes Unanswered

The average restaurant misses 30% of phone calls during peak hours. Each missed call could be a reservation for 4, a $3,000 catering order, or a corporate event booking. Your staff is busy doing what they should be doing - taking care of the guests in front of them.

Meanwhile, catering inquiries sit in your email for days. Website visitors leave because they can't find allergen info. And after guests visit, there's no follow-up - no review request, no invite to come back, no birthday offer.

Boei's AI agent works alongside your team. It answers instantly on your website, WhatsApp, email, and SMS - not just with canned responses, but with real actions. It checks availability, books tables, shows your menu with dietary filters, calculates catering quotes, and sends follow-ups automatically.

Three Problems Restaurants Face Every Day

And how an AI agent solves each one

Missed Reservations During Rush

Friday 7pm. The phone rings but your host is seating guests, your server is taking orders, and the bartender has 12 cocktails queued. That call goes to voicemail - and that party of 6 books somewhere else.
  • ✓AI books tables 24/7 on website and WhatsApp
  • ✓Checks availability via your reservation system
  • ✓Sends confirmation email with menu link
  • ✓Email reminder on the day of the reservation

Menu Questions That Never Get Answered

A guest with celiac disease checks your website at 6pm. No allergen info listed. They pick another restaurant. A couple searching for vegan options can't tell from the menu. They leave your site in 30 seconds.
  • ✓AI searches your menu database instantly
  • ✓Shows dishes with photos, prices, and allergens
  • ✓Filters by dietary need: vegan, gluten-free, halal
  • ✓Guests can pre-order directly in the chat

Catering Inquiries That Slip Through

A company emails about a 50-person holiday dinner. You're swamped and don't reply for 3 days. By then they've booked your competitor. Large-format orders are your highest margin - and the easiest to lose.
  • ✓AI calculates per-person catering quotes instantly
  • ✓Collects event details: date, headcount, dietary needs
  • ✓Adds inquiry to your deal pipeline automatically
  • ✓Sends follow-up email with menu options and pricing

Restaurant AI Agent

An AI Employee That Actually Does Things

Not just a chatbot that says 'please call us.' An agent that takes action.

Reservation Booking

Guest says 'table for 4 this Saturday at 7pm.' The AI checks availability via your reservation system (OpenTable, Resy, TheFork, or your own), confirms the booking, emails a confirmation with your menu link, emails a reminder Saturday morning, and after dinner sends a 'how was your meal?' email.

Menu Browsing with Allergen Filters

Guest asks 'do you have gluten-free options?' The AI searches your menu database, shows matching dishes with photos, prices, and allergen info as product cards in the chat. Guest taps the risotto, asks 'can I pre-order this?' - the AI adds a note to their reservation. Upload your menu via CSV or sync from Google Sheets.

Catering Quote Calculator

Someone asks about catering for 50 people. The AI asks about the date, dietary requirements, and budget range. Then it calculates a per-person quote based on your pricing tiers, emails the full proposal with menu options, and adds the lead to your deal pipeline for follow-up.

Wait Time and Availability

Walk-in guests check your website before driving over. 'How long is the wait right now?' The AI checks your system via API and gives a real answer - not a guess. It can also offer to add them to the waitlist and notify your host when their table is ready.

Event Space Booking

Someone messages about a birthday dinner for 20. The AI shows available private dining options with photos and capacity, collects event details through a lead flow form, calculates the minimum spend, and books a callback with your events manager.

Gift Card Balance and Sales

A customer asks 'how much is left on my gift card?' The AI looks up the balance via API. Or they want to buy one - the AI walks them through denominations, collects recipient info, and sends them to checkout. During holidays, it proactively suggests gift cards in conversations.

Post-Visit Review Requests

The real magic happens after the meal. 24 hours after a reservation, Boei automatically sends a follow-up email: 'Thanks for dining with us! How was your meal?' Happy guests get a direct link to leave a Google Business or Yelp review. Unhappy ones get routed to your manager privately.

95+ Languages for Tourists

A Japanese tourist asks about your menu in Japanese. The AI responds in Japanese, shows menu items with photos, takes a reservation, and sends the confirmation in Japanese. No translation plugins, no staff language skills required. Works across all channels.

Compare Options

Boei vs Restaurant Industry Tools

See how the costs and capabilities compare

FeatureBoeiOpenTableYelp AdsGeneric Chatbot
Monthly costFrom $19/mo$39-899/mo + $1/cover$300-1,000/mo$50-200/mo
AI reservation bookingYes (via API)Their platform only✗✗
Menu browsing with photosYes (product cards)Limited✗✗
Allergen/dietary filtersYes✗✗✗
Catering quote calculatorYes✗✗✗
WhatsApp + SMS + emailAll includedEmail only✗Website only
Post-visit follow-upAutomaticEmail only✗✗
Deal pipeline CRMBuilt-in✗✗✗
Per-cover feesNone$1-7.50/coverPer-clickNone
Works with your own websiteYesTheir portalTheir portalYes

Bottom line: OpenTable charges $1-7.50 per cover on top of monthly fees - a busy restaurant paying $500+/month in cover fees alone. Yelp advertising starts around $300/month with no AI, no WhatsApp, no follow-ups. Generic chatbots can answer questions but can't book tables, show menus, or calculate quotes. Boei does all of it from $19/mo with no per-cover fees.

What Business Owners Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Frequently Asked Questions

Can the AI actually book reservations, or does it just collect info?

It actually books. Boei connects to your reservation system via webhooks - whether that's OpenTable, Resy, TheFork, or your own system. The AI checks real-time availability, confirms the booking, emails a confirmation with your menu link, and emails a reminder on the day. If you use a simple spreadsheet or calendar, it can add entries there too.

How does the menu browsing work?

Upload your menu as a CSV or sync it from Google Sheets. Each item can have a name, description, price, photo, category, and allergen tags. When a guest asks 'what vegan options do you have?' the AI filters your menu and shows matching dishes as cards with photos and prices right in the chat. Guests can tap items to ask more questions or pre-order.

Does it work with our POS system?

Boei connects to Square POS, Toast POS, Clover, Lightspeed Restaurant, and any system with an API via webhooks. This lets the AI pull real-time data like menu availability, wait times, and gift card balances. Setup takes about 15 minutes with our webhook builder.

How does the catering quote calculator work?

You set your per-person pricing tiers (e.g., $45 buffet, $65 plated, $85 premium). When someone asks about catering, the AI collects headcount, date, dietary needs, and budget. It then calculates the quote, emails a proposal with menu options, and adds the lead to your deal pipeline so you can follow up.

What happens after a guest visits?

Boei sends automatic email follow-ups after reservations. 24 hours after their visit, guests get an email thanking them and asking about their experience. Happy responses trigger a Google Business or Yelp review link. If someone had a bad experience, the message routes to your manager privately so you can recover the relationship.

Can it handle multiple languages for tourists?

Yes. The AI auto-detects the visitor's language and responds in it - Japanese, Spanish, French, German, Chinese, and 90+ more. Menu items, booking confirmations, and follow-up messages are all translated automatically. No extra cost, no plugins, works on every channel.

How much does Boei cost compared to OpenTable?

Boei starts at $19/mo (Starter annual). No per-cover fees ever. OpenTable charges $39-899/month plus $1-7.50 per seated diner - a restaurant seating 500 covers/month could pay $500+ in per-cover fees alone. Boei's Growth plan at $49/mo gives you 3 chatbots, 7,000 AI credits, API access, and the deal pipeline. See full pricing.

Does it work on WhatsApp or just the website?

Both - and more. Boei's AI agent works on your website, WhatsApp, email, and SMS with AI auto-reply on all channels. A guest can start a conversation on your website, continue on WhatsApp, and get email follow-ups - all handled by the same AI with full conversation history.

How long does setup take?

The basic widget installs in 5 minutes - paste one line of code on your website. Training the AI on your menu takes another 10-15 minutes if you upload a CSV. Connecting your reservation system via webhooks takes about 15 minutes. Most restaurants are fully live within an hour.

Can I use it for event space and private dining inquiries?

Yes. The AI shows available event spaces with photos and capacity, collects details through a lead flow form (date, headcount, budget, occasion), calculates minimum spend, and adds the inquiry to your deal pipeline. You can set up automated email follow-ups with venue photos and sample menus.

Related Industries

Boei works across hospitality and events

Hotels & Hospitality

AI concierge that checks room availability, upsells upgrades, books restaurant and spa services. 95+ languages across website, WhatsApp, email, and SMS.
Boei for Hotels →

Events & Venues

Answer event schedules, check ticket availability, handle group bookings, and follow up automatically across every channel.
Boei for Events →

Ready to Fill More Tables?

Join 17,000+ businesses using Boei. Your AI agent starts taking reservations, answering menu questions, and following up with guests today.

Enterprise? Schedule a demo →

✓ 5-minute setup • ✓ No credit card required • ✓ No per-cover fees • ✓ From $19/mo (Starter annual)