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How to install Boei on your Magento store

You can install Boei on your Magento store in just a few minutes, no extension required.

Just grab a cup of coffee ☕️, and you can do the installation in 5-mins yourself.

Step 1. Create an account

Create a Boei account if you don't have one yet. The onboarding trains your AI chatbot on your website content. You can also add other ways customers can reach you, like WhatsApp, email, or phone.

Step 2. Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Other / Script and copy the installation code.

Install tab

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Step 3. Log in to Magento Admin

Open your Magento Admin Panel and navigate to Content → Design → Configuration.

Select the store view you want to add Boei to and click Edit.

Step 4. Add the script

Scroll down to the HTML Head section and expand it. Paste the Boei script code into the Scripts and Style Sheets field.

Alternatively, you can expand the Footer section and paste the code into the Miscellaneous HTML field.

Step 5. Save and clear cache

Click Save Configuration at the top of the page.

Then go to System → Cache Management and click Flush Magento Cache to make sure your changes are live.

Congrats, you are done! You now have the Boei AI chatbot installed on Magento.

Troubleshooting

If the Boei chatbot doesn't appear on your site:

  • Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass browser cache.
  • Flush Magento Cache (System → Cache Management → Flush Magento Cache), plus Cloudflare if you use it.
  • Disable ad blockers in your test browser. Some block third-party scripts.

Common questions

Will it slow down my site? No, Boei loads asynchronously after your page renders.

Does it work on mobile? Yes, the chatbot is fully responsive.

Can I show it only on certain pages? Yes, set page rules in your Boei dashboard.

Feedback Questions

Last updated: May 8, 2026