How to install Boei on your Prestashop store

You can install Boei effortlessly on your Prestashop store, and you won't even need a developer.

Just grab a cup of coffee ☕️, and you can do the installation in 5-mins yourself.

Step 1. Create an account

Create a Boei account if you don't have one yet. The onboarding trains your AI chatbot on your website content. You can also add other ways customers can reach you, like WhatsApp, email, or phone.

Step 2. Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Prestashop and copy the installation code.

Install tab - Prestashop

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Step 3. Log in to Prestashop

There are two ways of installing Boei in Prestashop:

Option A: Use a Module

  1. Install a module such as ContentBox that allows custom HTML/JavaScript.
  2. Add the Boei embed code (in source code mode) in a block shown on every page, such as displayFooter.

Option B: Embed in a Template

  1. Open a Prestashop template file such as footer.tpl.
  2. Paste the Boei code inside {literal}{/literal} tags.

Step 5. Save

Click the "Apply" button in Prestashop.

Step 6. Finished coffee

Congrats, you are done!

Troubleshooting

If the Boei chatbot doesn't appear on your site:

  • Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass browser cache.
  • Clear PrestaShop cache (Advanced Parameters → Performance → Clear cache).
  • Disable ad blockers in your test browser. Some block third-party scripts.

Common questions

Will it slow down my site? No, Boei loads asynchronously after your page renders.

Does it work on mobile? Yes, the chatbot is fully responsive.

Can I show it only on certain pages? Yes, set page rules in your Boei dashboard.

Feedback Questions

Last updated: Oct 13, 2026