How to install Boei on Adobe Muse

You can install Boei effortlessly on your Adobe Muse site, and you won't even need a developer.

Just grab a cup of coffee ☕️, and you can do the installation in 5-mins yourself.

Step 1. Create an account

Create a Boei account if you don't have one yet. The onboarding trains your AI chatbot on your website content. You can also add other ways customers can reach you, like WhatsApp, email, or phone.

Step 2. Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Adobe Muse and copy the installation code.

Install tab - Adobe Muse

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Step 3. Go to Adobe Muse

In Adobe Muse, go to your website.

  1. Click Object
  2. Click Insert HTML
  3. Enter the Boei code from previous step in the box that popped up and press Ok

image-20230927110524201

Save the changes and refresh your website in the browser. Congrats, you are done!


Troubleshooting

If the Boei chatbot doesn't appear on your site:

  • Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass browser cache.
  • Disable ad blockers in your test browser. Some block third-party scripts.
  • Re-export and re-upload your Muse site after adding the code.

Common questions

Will it slow down my site? No, Boei loads asynchronously after your page renders.

Does it work on mobile? Yes, the chatbot is fully responsive.

Can I show it only on certain pages? Yes, set page rules in your Boei dashboard.

Feedback Questions

Last updated: May 23, 2026