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How to install Boei on Lightspeed

You can install Boei effortlessly on your Lightspeed site, and you won't even need a developer.

Just grab a cup of coffee ☕️, and you can do the installation in 5-mins yourself.

Step 1. Create an account

Create a Boei account if you don't have one yet. The onboarding trains your AI chatbot on your website content. You can also add other ways customers can reach you, like WhatsApp, email, or phone.

Step 2. Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Lightspeed and copy the installation code.

Install tab - Lightspeed

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Step 3. Go to Lightspeed

We will install the Boei script site-wide on every page. Then using conditions, you can display or hide Boei where you like.

1/ On the left menu of the Back Office go to Online

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2/ Click on Website > Scroll down to Custom JavaScript code. And click add code.

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3/ Place the script from step two in place of the textbox.

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4/ Press save

Refresh the page in your browser to see the changes. Congrats, you are done!

Troubleshooting

If the Boei chatbot doesn't appear on your site:

  • Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass browser cache.
  • Disable ad blockers in your test browser. Some block third-party scripts.
  • Clear Lightspeed cache and any CDN/Cloudflare caches you use.

Common questions

Will it slow down my site? No, Boei loads asynchronously after your page renders.

Does it work on mobile? Yes, the chatbot is fully responsive.

Can I show it only on certain pages? Yes, set page rules in your Boei dashboard.

Feedback Questions

Last updated: May 23, 2026