All Documentation

How to install Boei on Ecwid

You can install Boei effortlessly on your Ecwid site, and you won't even need a developer.

Just grab a cup of coffee ☕️, and you can do the installation in 5-mins yourself.

Step 1. Create an account

Create a Boei account if you don't have one yet. The onboarding trains your AI chatbot on your website content. You can also add other ways customers can reach you, like WhatsApp, email, or phone.

Step 2. Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Ecwid and copy the installation code.

Install tab - Ecwid

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Step 3. Go to Ecwid

  1. From your Ecwid admin, go to Website.
  2. Scroll down to the SEO settings section.
  3. Click Add Code under Header meta tags and site verification.
  4. Paste the Boei code from step 2 in the HTML area. If there is already some code there, paste the Boei code below that.

Xnapper-2023-07-26-14.53.04

Save the changes and refresh the page in your browser to see the changes.

Congrats, you are done!

Troubleshooting

If the Boei chatbot doesn't appear on your site:

  • Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass browser cache.
  • Disable ad blockers in your test browser. Some block third-party scripts.
  • Clear platform cache (and Cloudflare if you use it). Changes can take a few minutes to go live.

Common questions

Will it slow down my site? No, Boei loads asynchronously after your page renders.

Does it work on mobile? Yes, the chatbot is fully responsive.

Can I show it only on certain pages? Yes, set page rules in your Boei dashboard.

Feedback Questions

Last updated: May 23, 2026