How to install Boei on your Square Online website
You can install Boei effortlessly on your Square Online site, and you won't even need a developer.
Just grab a cup of coffee ☕️, and you can do the installation in 5-mins yourself.
⚠️ Heads up: Square Online is not the same as Squarespace. Square Online is Square's website builder (often used for restaurants and retail), while Squarespace is a separate company. If you're on Squarespace, see installation-squarespace instead.
Step 1. Create an account
Create a Boei account if you don't have one yet. The onboarding trains your AI chatbot on your website content. You can also add other ways customers can reach you, like WhatsApp, email, or phone.
Step 2. Copy installation code
In your Boei dashboard, open your widget and click the Install tab. Select Square Online and copy the installation code.
Step 3. Open Tracking tools
In your Square dashboard, go to Websites, then open Website settings in the left sidebar and click Tracking tools.
Step 4. Add custom header code
Scroll down to the Add custom header code section and click Add new code.
Step 5. Paste Code & Save
In the dialog, give your code a name (e.g. "Boei"), paste the Boei installation code into the Custom code field, and keep the placement set to <head> (Recommended). Click Save.
The Boei chatbot will now appear on all pages of your Square Online site. Congrats, you are done!
Troubleshooting
If the Boei chatbot doesn't appear on your site:
- Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass browser cache.
- Disable ad blockers in your test browser. Some block third-party scripts.
- Publish your site: changes only appear on your live site after you publish from the Square dashboard.
Common questions
Will it slow down my site? No, Boei loads asynchronously after your page renders.
Does it work on mobile? Yes, the chatbot is fully responsive.
Can I show it only on certain pages? Yes, set page rules in your Boei dashboard.
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