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How to install Boei on your Square Online website

You can install Boei effortlessly on your Square Online site, and you won't even need a developer.

Just grab a cup of coffee ☕️, and you can do the installation in 5-mins yourself.

⚠️ Heads up: Square Online is not the same as Squarespace. Square Online is Square's website builder (often used for restaurants and retail), while Squarespace is a separate company. If you're on Squarespace, see installation-squarespace instead.

Step 1. Create an account

Create a Boei account if you don't have one yet. The onboarding trains your AI chatbot on your website content. You can also add other ways customers can reach you, like WhatsApp, email, or phone.

Step 2. Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Square Online and copy the installation code.

Step 3. Open Tracking tools

In your Square dashboard, go to Websites, then open Website settings in the left sidebar and click Tracking tools.

Open Tracking tools in Square Online

Step 4. Add custom header code

Scroll down to the Add custom header code section and click Add new code.

Step 5. Paste Code & Save

In the dialog, give your code a name (e.g. "Boei"), paste the Boei installation code into the Custom code field, and keep the placement set to <head> (Recommended). Click Save.

Paste Boei code in Square Online custom header

The Boei chatbot will now appear on all pages of your Square Online site. Congrats, you are done!

Troubleshooting

If the Boei chatbot doesn't appear on your site:

  • Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass browser cache.
  • Disable ad blockers in your test browser. Some block third-party scripts.
  • Publish your site: changes only appear on your live site after you publish from the Square dashboard.

Common questions

Will it slow down my site? No, Boei loads asynchronously after your page renders.

Does it work on mobile? Yes, the chatbot is fully responsive.

Can I show it only on certain pages? Yes, set page rules in your Boei dashboard.

Feedback Questions

Last updated: Jun 1, 2026