Wix logo

WhatsApp for Wix Sites

WhatsApp Chat Button for Wix

Wix does not have native WhatsApp integration. Wix Chat is text-only and lives inside your website. But your customers are on their phones, messaging on WhatsApp all day. Adding WhatsApp to your Wix site lets visitors reach you on the app they already use. Boei goes further: AI replies for you when you are busy running your business.

Trusted by 17,000+ websites

No WhatsApp Business API needed

Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Try the WhatsApp AI Demo for Wix

Why Wix Small Businesses Prefer WhatsApp Over Live Chat

Here is the reality for most Wix site owners. You built your site yourself. You run your business yourself. You do not have a support team sitting at a computer waiting for live chat messages. Wix Chat expects someone to be at the keyboard. WhatsApp lets you reply from your phone while you are at a meeting, in the car, or checking inventory.

  • WhatsApp is the #1 messaging app globally with 2+ billion users. Your customers already have it on their phones. They message friends, family, and businesses on WhatsApp every day. It is the channel they are most comfortable with
  • Wix Chat is desktop-first. Visitors type a message on your Wix site, and it goes to the Wix app or dashboard. If you are not logged in, they see 'offline.' WhatsApp messages come straight to your phone like any other text. You reply on your own schedule
  • WhatsApp conversations continue after the visitor leaves your site. With Wix Chat, once someone closes the browser, the conversation is over. WhatsApp stays in their chat list. You can follow up hours or days later. The conversation never dies
  • Wix does not offer WhatsApp integration. You cannot add a WhatsApp button through the Wix App Market or native settings. You need a third-party tool like Boei to connect WhatsApp to your Wix site

What Boei adds that Wix does not offer:

Boei gives your Wix site a floating WhatsApp button on both desktop and mobile. When a visitor sends a message, AI replies instantly using content from your Wix pages. It answers pricing questions, explains your services, and captures contact details. You check your phone when you have time and find qualified leads waiting. Not 'someone visited your site 3 hours ago' notifications with zero context.

The Mobile-First Support Channel for Wix Businesses

Small businesses on Wix are not sitting at desks all day. You are a photographer on a shoot, a trainer at the gym, a consultant in meetings. WhatsApp is the support channel that fits your life. Visitors message you through WhatsApp on your Wix site. AI handles the first response. You reply from your phone when you have a free moment. No laptop needed, no dashboard to check.

  • Visitors click WhatsApp on your Wix site and message you directly
  • AI replies instantly so visitors never see 'offline'
  • You reply from the WhatsApp app on your phone, anywhere
  • Conversation stays in WhatsApp, even after the visitor leaves your site
  • AI captures name and email so you can follow up later
WhatsApp chat on mobile phone for Wix business owner
AI auto-reply on WhatsApp for Wix business

AI Replies on WhatsApp When You Cannot

The biggest problem with WhatsApp for business is availability. A visitor messages you at 9pm on a Saturday. You are at dinner. Without AI, that message sits unread until Monday. With Boei, AI reads the message, checks your Wix site content, and sends a helpful reply. It answers common questions about pricing, services, hours, and location. If the question is complex, AI captures the visitor's details and you follow up later.

  • AI auto-reply on WhatsApp using your Wix site content
  • Answers pricing, availability, hours, and service questions
  • Works evenings, weekends, holidays, and while you sleep
  • Captures contact details for questions AI cannot answer
  • Hands off to you with a conversation summary when needed

WhatsApp Options for Wix Compared

Wix has no native WhatsApp. Here are your options

Boei Wix Chat (built-in) Elfsight Widget Manual wa.me Link
Channel WhatsApp + 50 more Text chat only WhatsApp button WhatsApp link
AI auto-reply Yes (2,000 msgs included)
Reply from phone Yes (WhatsApp app) Wix app only Yes (WhatsApp app) Yes (WhatsApp app)
Conversation continues after site visit ✓ Yes ✓ Yes ✓ Yes
Lead capture during chat Yes (AI collects details) Manual only
Desktop + mobile widget ✓ Yes ✓ Yes ✓ Yes No widget
Shared team inbox ✓ Yes Wix Inbox only
Price From $11/mo Free with Wix EUR 6-20/mo Free
GDPR compliant (EU servers) ✓ Yes No (US servers) N/A

Bottom line: Wix Chat is free but it is desktop-first text chat with no WhatsApp. Elfsight adds a WhatsApp button but no AI, no auto-reply, no lead capture. A manual wa.me link works but looks unprofessional and has no intelligence. Boei gives your Wix site a WhatsApp button with AI that replies, captures leads, and manages conversations. From $11/mo.

WhatsApp on Wix by Business Type

Small businesses on Wix use WhatsApp as their main support channel

Photographers and Creatives

You are on shoots all day and cannot sit at a computer for live chat. WhatsApp lets clients reach you on your phone. AI replies with your pricing and availability while you are behind the camera. Clients book through a conversation, not a form.

Salons, Spas, and Fitness

Clients want to know if you have a slot today. AI checks your Wix site content and replies on WhatsApp. 'Do you have availability this Friday?' gets answered instantly. You confirm the booking from your phone between appointments.

Consultants and Coaches

Prospective clients want to chat before booking a call. WhatsApp feels personal and low-pressure compared to a contact form. AI qualifies the lead by asking about their goals, budget, and timeline. You get a warm lead summary, not a cold form submission.

Wix eCommerce Stores

Shoppers ask about sizing, shipping, and returns. AI answers from your product pages on WhatsApp. The conversation stays in their chat list. If they do not buy today, you can message them tomorrow. WhatsApp follow-ups convert better than abandoned cart emails.

Real Estate Agents

Buyers browsing listings on your Wix site want quick answers. 'Is this property still available?' 'Can I view it Saturday?' AI replies on WhatsApp with listing details. Serious buyers get routed to you with the property they asked about.

Tutors and Course Creators

Students and parents prefer WhatsApp over email. AI answers questions about course content, scheduling, and pricing. Enrollment conversations happen on WhatsApp instead of getting lost in a contact form queue.

Quick Setup

Add WhatsApp to Your Wix Site

Embed code. 5 minutes. No Wix premium plan required.

1

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Wix and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Copy installation code
2

Log in to Wix

Open Wix and go to Settings -> Custom Code.

  1. Go to Settings in your site's dashboard.
  2. Click the Custom Code tab in the Advanced section.
Log in to Wix
3

Go to settings and install the Boei code snippet

  1. Click + Add Custom Code at the top right.
  2. Paste the code snippet in the text box. See step 2 above for the Boei code.
  3. Enter a name for your code.
  4. Select an option under Add Code to Pages: All pages
  5. Choose where to place your code under Place Code in:. Body - end

Note that Wix does not allow code scripts on all account types; you may need to upgrade.

4

Save

Click Apply in Wix. Congrats, you are done!

Pro Tips

Get More From WhatsApp on Wix

1

Show WhatsApp Prominently on Mobile

Over 70% of Wix site traffic comes from mobile. Use Boei's display rules to make WhatsApp the primary button on mobile devices. Desktop visitors see the full channel menu. Mobile visitors see the green WhatsApp button they already trust.

2

Add a WhatsApp QR Code to Your Business Cards

Boei generates QR codes that open a WhatsApp conversation with your AI. Print them on business cards, flyers, and receipts. Offline customers scan the code, message you on WhatsApp, and AI handles the rest.

3

Use WhatsApp for Post-Purchase Follow-Up

After a customer buys from your Wix store, follow up on WhatsApp. Ask if they received their order, offer support, and suggest related products. WhatsApp open rates are 98% compared to 20% for email.

4

Combine WhatsApp with Wix Bookings

Use WhatsApp for quick questions before booking and Wix Bookings for the actual appointment. AI on WhatsApp handles 'How long is the session?' and 'What should I bring?' Then directs them to your Wix booking page.

What Wix Site Owners Say

WhatsApp for Wix FAQ

Does Wix have a built-in WhatsApp integration?

No. Wix does not offer native WhatsApp integration. Wix Chat is a separate text-based chat that lives on your website. To add a WhatsApp button to your Wix site, you need a third-party tool like Boei. It takes 5 minutes to set up with a simple embed code.

How do I add WhatsApp to my Wix site?

Sign up at Boei (free trial), add your WhatsApp number. In Wix Editor, go to Add Elements > Embed Code > Custom Embeds > Embed HTML, and paste the Boei code. Save and publish. The WhatsApp button appears on your site immediately. Full Wix installation guide.

Is Boei better than Wix Chat for customer support?

They solve different problems. Wix Chat is live website chat. If you are not online, visitors see 'offline.' WhatsApp through Boei lets visitors message you on an app they already use, AI replies instantly, and conversations continue even after they leave your site. Most small Wix businesses prefer WhatsApp because they can reply from their phone.

Why use WhatsApp instead of Wix Chat?

Three reasons. First, WhatsApp conversations persist. Wix Chat ends when the browser closes. Second, you reply from your phone. No need to open the Wix dashboard. Third, AI auto-replies on WhatsApp 24/7. Wix Chat shows 'offline' when you are away. For one-person businesses on Wix, WhatsApp is more practical.

Do I need the WhatsApp Business API for this?

No. Boei works with your regular WhatsApp Business number. Visitors click the button on your Wix site, WhatsApp opens on their phone, and AI handles the first reply through Boei's platform. No API keys, no Meta Business verification, no developer needed.

Can AI reply to WhatsApp messages when I am away?

Yes. This is what makes Boei different from just adding a WhatsApp link. AI reads your Wix site content and replies to common questions on WhatsApp automatically. Pricing, availability, services, location. If a question is too specific, AI captures the visitor's details and you follow up when you are free.

Does it work with Wix Stores and Wix Bookings?

Yes. AI answers product and service questions on WhatsApp using content from your Wix Stores or service pages. For bookings, AI handles pre-booking questions and directs visitors to your Wix Bookings page. The WhatsApp button works on every page of your Wix site.

Is Boei better than Elfsight for WhatsApp on Wix?

Elfsight adds a WhatsApp button widget for EUR 6-20/mo. But it has no AI, no auto-reply, and no lead capture. If you are offline, visitors get no response. Boei adds AI that replies on WhatsApp using your Wix content, captures leads, and manages conversations in a shared inbox. More than a button.

Can I use WhatsApp and live chat together on my Wix site?

Yes. Boei shows multiple channels in one floating widget. Visitors choose WhatsApp, live chat, email, phone, or any other channel. You can keep Wix Chat for live website chat and add Boei for WhatsApp and 50+ other channels.

Will it slow down my Wix site?

No. Boei's script is under 50KB and loads asynchronously after your page content. It does not interfere with Wix's built-in performance optimizations. The embed code goes in a custom HTML element and has zero impact on your Wix site speed.

What does it cost?

Boei starts at $11/mo (annual) with WhatsApp, AI auto-reply, 2,000 AI messages, shared inbox, and 50+ channels included. 7-day free trial, no credit card needed. Most Wix small businesses start with the Lite plan and upgrade as they grow.

Is it GDPR compliant?

Yes. Boei is a Dutch company with servers in Amsterdam. No cookies. Full GDPR compliance. DPA available on request. Unlike Wix (US-based servers), Boei keeps all data in the EU.

Your Wix Visitors Are Already on WhatsApp

Stop forcing them into forms. Add a WhatsApp button with AI auto-reply to your Wix site.

7-day free trial • No credit card required • AI auto-reply included • Works with Wix Chat and Wix Stores