WhatsApp Chatbot that Actually Replies

A WhatsApp chatbot trained on your website content. It answers customer questions in your voice, qualifies leads with real qualifying questions, and hands warm prospects to your team with a full AI-written summary. No BSP contracts, no drag-and-drop flow builder, no scripted decision trees.

Trained on your site content
No Business API required
Qualifies + scores leads
Escalates to shared inbox
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Which WhatsApp Chatbot Is Right for You?

WhatsApp chatbot vendors fall into three camps. Which one fits depends on your volume, technical resources, and how much of the conversation you want the AI to actually handle.

1. Flow-builder chatbots (ManyChat, Landbot, Chatfuel). Drag-and-drop decision trees. Cheap to start, but every possible answer has to be pre-scripted. If a customer asks something you didn't anticipate, the bot falls back to "I didn't understand that" and you lose the conversation. Fine for FAQ deflection at low volume.

2. BSP + custom-built LLM (Twilio, MessageBird, 360dialog). Full WhatsApp Business API access. You bring the AI (or an integration partner does). Powerful, but you're paying $500-2000/mo minimum before you send a single message, and the build itself takes weeks. Right choice if you're sending 100k+ messages/mo or need enterprise controls.

3. AI-first widgets that also do WhatsApp (Boei, Chatbase, SiteGPT). The AI trains on your website content automatically (no manual flow-building), replies to any question in your voice, and handles WhatsApp as one channel alongside site chat, email, and SMS. Right choice if you want the AI to actually handle unpredictable customer questions without weeks of setup.

Trained on Your Website, Not on Scripted Flows

Point Boei at your website URL. The AI crawls your pages, PDFs, pricing, and FAQs automatically. When a customer messages you on WhatsApp, the AI answers accurately with sources, not with a canned "we'll get back to you". No decision-tree building. No writing prompts. Update your website and the chatbot updates itself overnight.

  • Crawls your site content in minutes
  • Answers any question in your brand voice, with sources
  • Asks qualifying questions (budget, timeline, size) mid-conversation
  • Escalates warm leads to your team with an AI-written summary
  • Updates automatically when your site changes
WhatsApp AI
Do you offer bulk discounts for 50+ seats?
Yes - for 50+ seats we offer 20% off the annual plan. Want me to grab a specific quote for you?
Shared inbox showing WhatsApp conversation with AI-written lead summary

Hands Warm Leads to Your Team With Full Context

The AI knows the difference between a support question and a buyer. When lead intent crosses your threshold, the conversation escalates to your shared inbox with an AI-written summary: who the lead is, what they want, what they've told the AI so far, and how warm they are. Your team takes over in one click. Nobody has to repeat themselves.

  • AI detects buying intent based on your qualifying criteria
  • Full WhatsApp conversation history in the shared inbox
  • AI-written summary of the lead and next best action
  • Round-robin or department-based routing across agents
  • Leads flow into built-in CRM pipeline

WhatsApp Chatbot Options Compared

Feature Boei Flow-builders (ManyChat, Landbot) BSP + custom LLM (Twilio, MessageBird)
Answers unscripted questions Yes - AI trained on your site No - only pre-scripted paths Yes - if you build the AI
Setup time 5 minutes Days (build the flow) Weeks (integrate everything)
Needs WhatsApp Business API ✗ Depends on vendor ✓ Yes
Lead qualification & scoring Built-in Manual field capture Build your own
Shared team inbox Built-in Add-on Third-party required
Works on other channels 50+ channels WhatsApp + FB Messenger WhatsApp only (usually)
Monthly cost from $19/mo flat $15-100/mo + per contact $500-2000/mo + per message

Flow-builders are cheap and predictable. BSP + custom is powerful and expensive. Boei sits in the middle: an AI that actually understands unscripted questions, without the enterprise price tag.

WhatsApp Chatbot FAQ

Do I need the WhatsApp Business API?

No. Boei's WhatsApp chatbot works directly with your regular WhatsApp Business number. No BSP contract, no per-message fees, no template approvals. You add your number in the Boei dashboard and the AI is live in 5 minutes.

How does the AI know what to reply?

The AI trains on your website content automatically. It reads your pages, blog posts, PDFs, pricing tables, and FAQs. When a customer asks a question on WhatsApp, the AI matches the question to the right content and replies with sources. You can also upload additional documents (product catalogs, warranty policies, internal FAQs) directly in the dashboard.

What happens when a customer asks something the AI doesn't know?

By default, the AI says it doesn't have that information and offers to connect the customer with a human. The conversation escalates to your shared inbox so an agent can take over. You can also configure fallback flows: capture the question, email the customer when a human replies, or route to a specific team based on topic.

Can the chatbot qualify leads?

Yes. Set your qualifying criteria (budget, timeline, team size, use case) once, and the AI weaves those questions naturally into every conversation. Warm leads get escalated to your team with an AI-written summary. Cold leads stay nurtured on WhatsApp automatically.

How much does a WhatsApp chatbot cost?

Boei starts at $19/month flat, which includes the WhatsApp AI chatbot, 2,000 AI messages/month, 50+ other channels, shared team inbox, and built-in CRM. There are no per-conversation fees, no per-agent fees, and no BSP contracts. BSP-based chatbots typically start at $500-2000/mo before message costs.

How is this different from ChatGPT for WhatsApp?

Generic ChatGPT-on-WhatsApp integrations answer any question with generic web knowledge. Boei's WhatsApp chatbot is trained specifically on your website and business data, so it answers with your prices, your product specs, your policies. It also qualifies leads, escalates to your team, and stores every conversation in a shared inbox and CRM. ChatGPT is a general model; Boei is a business chatbot.

Put a WhatsApp Chatbot on Your Business Number in 5 Minutes

AI that answers, qualifies, and escalates. From $19/month, no BSP required.

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