98%

WhatsApp open rate (vs 20% email)

45%

Click-through rate (vs 2-3% email)

24/7

AI agent sells while you sleep

from $19/mo

AI agent + WhatsApp included

One WhatsApp Message, Six Automatic Actions

Here is what happens when a customer messages your store on WhatsApp:

Customer asks: "Do you have that blue dress in size M?"
AI searches your catalog via webhook - checks inventory in Shopify or WooCommerce in real time
AI sends a product card with the photo, price, and available sizes: "Yes, in stock! $49 in size M. Want me to send you the order link?"
Customer says yes - AI sends the direct checkout link on WhatsApp
After purchase: AI sends shipping confirmation with tracking number from ShipStation or Sendcloud
Delivery day: "Your package is out for delivery today!"
3 days later: "How do you like the dress? Here are matching accessories" - with product cards for a belt, shoes, and bag

That is seven touchpoints from a single WhatsApp message. No human needed. No email that lands in spam. Every message gets a 98% open rate because it arrives right between chats from friends and family.

This is not a chatbot that answers FAQs. This is an AI sales agent that searches your catalog, calculates shipping costs, processes orders, tracks deliveries, and proactively sells more - all on WhatsApp.

Email newsletters get a 20% open rate on a good day. WhatsApp messages get 98%. Your AI agent does not just wait for questions - it proactively sells. Abandoned cart reminders, new arrival announcements, restock alerts, discount codes, and personalized product recommendations. All on the channel your customers actually check.

Abandoned cart reminders with product cards and checkout links
New arrival announcements to past buyers
Back-in-stock alerts for wishlisted items
Personalized discount codes based on purchase history
Cross-sell recommendations after every purchase
Seasonal campaign blasts with 45% click-through rates

WhatsApp AI Agent

Do you have that blue dress in size M?

Yes! The Sophia Blue Dress is in stock in size M - $49. Free shipping over $75. Want me to send you the order link? I can also show you matching accessories.

Real Actions, Not Just Answers

Your AI agent connects to your ecommerce stack via webhooks. It does not just say "check the website" - it actually looks up inventory, calculates shipping, checks order status, and sends tracking links. All inside the WhatsApp conversation. Customers get instant answers with real data, not canned responses.

Searches Shopify or WooCommerce catalog in real time
Checks live inventory and size availability
Calculates shipping costs and delivery estimates
Looks up order status and tracking from ShipStation or Sendcloud
Sends direct checkout links for specific products
Triggers follow-up sequences in Klaviyo or Mailchimp

Your cart recovery emails have a 20% open rate. Most land in the Promotions tab or spam. When a shopper messages your business on WhatsApp - because they had a question about sizing, shipping, or just changed their mind - your AI agent looks up their cart, lists the items with photos and prices, answers their questions, and sends a one-tap checkout link right in the chat. The conversations that actually reopen carts happen on the channel customers already use.

AI replies instantly to inbound WhatsApp messages
Pulls the shopper's cart and shows products with photos and prices
One-tap checkout link directly in WhatsApp
AI answers objections (shipping, returns, sizing) on the spot
Email cart recovery still runs in parallel through your store

WhatsApp AI Agent

Hey, I left some stuff in my cart yesterday. What was the shipping cost again?

You had the Oakwood Jacket ($89) and Classic Tee ($29) in your cart - $118 total. Shipping is free over $75, so you qualify! Want me to send you the checkout link? Your items are still reserved.

What Your AI Agent Does on WhatsApp

Every interaction is a chance to sell, help, or follow up

Product Search and Recommendations

Customer says "I need running shoes under $100." AI searches your Shopify or WooCommerce catalog, sends product cards with photos, prices, and reviews. Compares options. Upsells premium versions. Shares the checkout link when they decide.

Real-time catalog search via webhooks
Product cards with photos and prices
Size and color variant comparison
Cross-sell and upsell suggestions

Order Tracking and Shipping Updates

AI pulls tracking info from ShipStation or Sendcloud. Sends proactive updates: "Your order shipped!" on day 1, "Out for delivery" on delivery day. Customers never need to ask "where is my order" because they already know.

ShipStation and Sendcloud integration
Proactive shipping status messages
Delivery day notifications
Delay alerts with updated ETAs

Returns and Exchanges Made Easy

Customer messages "This shirt is too small." AI checks their order, suggests the next size, and starts the exchange - all on WhatsApp. No email chains, no support tickets, no waiting. Return labels sent right in the chat.

Order lookup and size recommendation
Exchange processing in WhatsApp
Return label delivery in chat
Refund status updates

Post-Purchase Follow-Ups

3 days after delivery: "How do you like your new jacket? Here are matching accessories." AI sends product cards for complementary items. Turns one-time buyers into repeat customers. With 98% open rates, these follow-ups actually get seen.

Timed follow-up sequences
Matching product recommendations
Review request with direct link
Reorder reminders for consumables

Campaign Blasts That Convert

New collection launch? Flash sale? Back in stock? Send it on WhatsApp. 98% open rate, 45% click-through. Compare that to your email newsletter at 20% open and 2-3% click. AI handles the flood of product questions that follow.

New arrival announcements
Flash sale notifications
Back-in-stock alerts
AI handles inquiry spikes

Instant Price and Shipping Calculations

"How much is shipping to Germany for 3 items?" AI calculates the answer in real time using your shipping rates. No "check the website" - it gives the exact number. Discount code stacking, bulk pricing, tax estimates - all calculated on the spot.

Real-time shipping cost calculation
Discount code validation
Bulk order pricing
Tax and duty estimates

Connects to Your Ecommerce Stack

Your AI agent is only as good as the systems it connects to. Boei's webhook actions let the AI pull real data and take real actions across your entire ecommerce stack:

System	What the AI Agent Does
Shopify	Searches products, checks inventory, sends checkout links, looks up order status
WooCommerce	Product search, stock checks, variant comparison, order tracking
ShipStation	Tracking numbers, shipping status, delivery estimates, delay alerts
Sendcloud	European shipping tracking, carrier updates, return label generation
Klaviyo	Triggers email flows from WhatsApp events, syncs customer segments
Mailchimp	Adds WhatsApp leads to email lists, triggers automations

The AI agent uses these connections in real conversations. When a customer asks "Is the blue dress in stock in size M?" - the agent checks Shopify inventory via webhook, gets the answer, and responds with a product card. All within seconds. No human needed.

WhatsApp Ecommerce Tools Compared

AI agent capabilities, not just chat widgets

Feature	Boei	Gorgias	Tidio	Chaty	DelightChat	Zoko
Monthly price	from $19 flat	$10 + $0.40/ticket	€29 + €59 WhatsApp	$15	$49+	$34.99+
AI agent on WhatsApp	Full agent with actions	Basic automation	Lyro €0.50/channels/	No AI	No AI	✗ Limited
Webhook actions (catalog, orders)	Yes - real-time	Via rules only	✗	✗	✗	✗
Product cards in WhatsApp	✓ Yes	Manual only	✗	✗	Template-based	Template-based
Shipping tracking (ShipStation/Sendcloud)	AI looks up automatically	Manual lookup	✗	✗	✗	✗
Abandoned cart recovery	AI with product cards	Via rules	Via rules	✗	Template-based	Template-based
Post-purchase follow-ups	Automatic with recommendations	Manual	✗	✗	Manual	Manual
Calculations (shipping, discounts)	Real-time in chat	✗	✗	✗	✗	✗
CRM deal pipeline	✓ Yes	✗	✗	✗	✗	✗
Per-ticket/per-message fee	$0	$0.40/ticket	€0.50/AI chat	$0	Meta API fees	Meta API fees
GDPR / EU servers	Yes (Amsterdam)	✗	✗	✗	✗	✗

Boei is the only tool at this price point with a real AI agent on WhatsApp - one that takes actions like searching your catalog, looking up orders, and calculating shipping. Gorgias is strong for Shopify support but charges per ticket and has no AI agent. Tidio charges €88+/month when you add WhatsApp and AI. DelightChat and Zoko are WhatsApp-focused but require the API with per-message fees and have no AI actions. Boei at from $19/month includes the AI agent, webhook actions, shared inbox, CRM pipeline, and 50+ channels.

The Numbers: WhatsApp vs Email for Ecommerce

WhatsApp is not just "another channel." The engagement gap is massive:

Metric	Email	WhatsApp	Difference
Open rate	20%	98%	4.9x higher
Click-through rate	2-3%	45%	15-22x higher
Cart recovery conversion	1-2%	8-12%	6x higher
Response time	Hours to days	Seconds (AI agent)	Instant
Support cost per inquiry	$3-8 (human)	$0.01 (AI)	-99%

Example: Store With $50K Monthly Revenue

If your store does $50,000/month with a 70% cart abandonment rate, that means roughly $116,000 in potential orders are being abandoned. Your email recovery converts 2% of those - about $2,300/month recovered.

Switch cart recovery to WhatsApp with an AI agent, and you are looking at 10% conversion - $11,600/month recovered. That is an extra $9,300/month from a tool that costs $19/month.

And that is just abandoned carts. Add post-purchase upsells (AI recommends matching products with 45% click-through), shipping updates that reduce "where is my order" tickets by 60%, and proactive new arrival announcements to past buyers. The total impact compounds fast.

How to Get the Most From WhatsApp + AI Agent

Connect Your Product Catalog First

The AI agent is only as good as the data it has. Connect your Shopify or WooCommerce store so the agent can search products, check inventory, and send accurate product cards. The more product data it has (sizes, colors, materials, shipping info), the more questions it handles without human involvement.

Set Up Shipping Tracking Webhooks

Connect ShipStation or Sendcloud so your AI agent can proactively send shipping updates on WhatsApp. Customers get "Your order shipped!" and "Out for delivery today" messages automatically. This alone cuts "where is my order" support tickets by 60% and keeps customers happy.

Build Post-Purchase Follow-Up Sequences

The sale is not the end - it is the start. Set up your AI agent to follow up 3 days after delivery with product recommendations. "How do you like your new jacket? Here are matching scarves and gloves." With 98% open rates, these upsell messages actually get seen and clicked.

Use WhatsApp for Campaigns Instead of Email

Next time you launch a new product or run a flash sale, send it on WhatsApp instead of email. You will get 45% click-through instead of 2-3%. Your AI agent handles the surge of product questions that follow. Start with your best customers and measure the difference.

Let the AI Agent Handle Returns

"This shirt is too small" is a common WhatsApp message. Your AI agent can look up the order, recommend the right size, start the exchange, and send a return label - all in one conversation. No email chains, no support tickets. Faster resolution means happier customers who buy again.

What Ecommerce Store Owners Say

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Founder/CEO, WebMaxSEO

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Marcel Hogenhout

Managing Director, Orangebeard

Boei integrates all possible chat, mail, and call applications in a very accessible way. It helps us to create a simple but beautiful contact button on our websites without external help.

Koen Rens

Owner, Luxe Kattenhotel

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!

Hansie

Works great, nice variation of apps

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Cristian Trappolini

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Daniel Gyger

A must for simplicity and efficiency. To test it is to approve it, in any case we can only recommend it.

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Founder/CEO, WebMaxSEO

Marcel Hogenhout

Managing Director, Orangebeard

Boei integrates all possible chat, mail, and call applications in a very accessible way. It helps us to create a simple but beautiful contact button on our websites without external help.

Koen Rens

Owner, Luxe Kattenhotel

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

CEO Small-Business (50 or fewer emp.)

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

SEO Specialist

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Roscoe Houston

Really love how far Boei has come and grown! A must have in tool box!

Dieter Staudinger

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

CEO/Founder

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Account Executive

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Co-Founder

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

CEO

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Trainer

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Director

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Fran Tully

Proinsias M.

Gavin S.

Sara Hall

WhatsApp AI Agent for Ecommerce - FAQ

What can the AI agent actually do on WhatsApp?

The AI agent takes real actions - not just answering FAQs. It searches your product catalog via webhooks, checks live inventory, sends product cards with photos and prices, calculates shipping costs, looks up order status from ShipStation or Sendcloud, sends checkout links, and follows up after delivery with product recommendations. All automatically inside the WhatsApp conversation.

How does the AI agent connect to my Shopify or WooCommerce store?

Through webhook actions. The AI agent calls your store API in real time during conversations. When a customer asks "Do you have this in size M?" the agent checks your actual inventory - not cached data. It works with Shopify, WooCommerce, and any platform with an API. Setup takes about 10 minutes.

Is WhatsApp really better than email for cart recovery?

The numbers speak for themselves. WhatsApp has a 98% open rate vs 20% for email, and 45% click-through vs 2-3% for email. Cart recovery conversion rates are 8-12% via WhatsApp vs 1-2% via email. That is 6x more recovered revenue from the same abandoned carts. Plus, the AI agent answers any last-minute objections right there in the chat.

Can the AI agent send product cards with images on WhatsApp?

Yes. When the AI agent finds a matching product in your catalog, it sends a rich product card with the product photo, name, price, and a direct link. This is much more engaging than a text-only response. Customers see exactly what they are buying before clicking through to checkout.

How does shipping tracking work on WhatsApp?

Connect ShipStation or Sendcloud, and your AI agent sends proactive shipping updates on WhatsApp: order confirmation, shipping notification with tracking number, out-for-delivery alert, and delivery confirmation. Customers can also ask "where is my order" anytime and get real-time tracking info instantly.

What about post-purchase follow-ups?

Your AI agent can send timed follow-ups after delivery. For example, 3 days after delivery: "How do you like your new dress? Here are matching accessories" with product cards. These messages get 98% open rates and drive repeat purchases. You can also send review requests, reorder reminders for consumables, and seasonal recommendations.

Does it work with Shopify and WooCommerce?

Yes to both. For Shopify, install from the Shopify App Store - no code needed. For WooCommerce, add one script tag. The AI agent connects to either platform for product search, inventory checks, and order lookups. It also integrates with ShipStation, Sendcloud, Klaviyo, and Mailchimp.

How much does it cost?

Boei starts at $19/month (annual plan) and includes the AI agent, WhatsApp integration, shared inbox, CRM pipeline, and 50+ channels. No per-message fees, no per-ticket charges, no expensive WhatsApp Business API required. Competitors like Gorgias charge $0.40 per ticket, and Tidio charges €88+/month for WhatsApp plus AI.

Can I use WhatsApp for promotional campaigns?

Yes. Send new arrival announcements, flash sale notifications, back-in-stock alerts, and discount codes via WhatsApp. With 98% open rates and 45% click-through rates, these campaigns massively outperform email. Your AI agent handles the flood of product questions that come after every campaign blast.

How does the AI agent handle returns and exchanges?

Customer messages "This shirt is too small." The AI agent looks up their order, checks available sizes, suggests the right alternative, initiates the exchange, and sends a return label - all inside the WhatsApp conversation. No email chains, no support tickets, no waiting. Resolution time drops from days to minutes.

Does the AI support multiple languages?

Yes. The AI agent responds in 95+ languages automatically. A customer messaging in French gets a reply in French. A customer in German gets German. Essential for international ecommerce stores and European sellers on WhatsApp. No manual translation setup needed.

Do I need developers to set this up?

No. Boei installs in 5 minutes without developers. For Shopify, use our app. For WooCommerce or any other platform, paste one line of code. The AI trains on your product catalog by crawling your website. Webhook connections to ShipStation, Sendcloud, Klaviyo, and Mailchimp use simple API keys - no coding required.

Your AI Sales Agent on WhatsApp Starts at $19/mo

Product search, cart recovery, shipping updates, post-purchase upsells - all automatic on WhatsApp. 98% open rates. Works with Shopify, WooCommerce, ShipStation, and Sendcloud.

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7-day free trial • No credit card required • Works with Shopify & WooCommerce • from $19/month - AI agent included

Your AI Sales Agent on WhatsApp - From Browse to Delivery

One WhatsApp Message, Six Automatic Actions

WhatsApp as Your #1 Sales Channel

Real Actions, Not Just Answers

Cart Recovery in WhatsApp Conversations

What Your AI Agent Does on WhatsApp

Product Search and Recommendations

Order Tracking and Shipping Updates

Returns and Exchanges Made Easy

Post-Purchase Follow-Ups

Campaign Blasts That Convert

Instant Price and Shipping Calculations

Connects to Your Ecommerce Stack

WhatsApp Ecommerce Tools Compared

The Numbers: WhatsApp vs Email for Ecommerce

Example: Store With $50K Monthly Revenue

How to Get the Most From WhatsApp + AI Agent

Connect Your Product Catalog First

Set Up Shipping Tracking Webhooks

Build Post-Purchase Follow-Up Sequences

Use WhatsApp for Campaigns Instead of Email

Let the AI Agent Handle Returns

What Ecommerce Store Owners Say

WhatsApp AI Agent for Ecommerce - FAQ

What can the AI agent actually do on WhatsApp?

How does the AI agent connect to my Shopify or WooCommerce store?

Is WhatsApp really better than email for cart recovery?

Can the AI agent send product cards with images on WhatsApp?

How does shipping tracking work on WhatsApp?

What about post-purchase follow-ups?

Does it work with Shopify and WooCommerce?

How much does it cost?

Can I use WhatsApp for promotional campaigns?

How does the AI agent handle returns and exchanges?

Does the AI support multiple languages?

Do I need developers to set this up?

WhatsApp for Your Ecommerce Platform

Shopify WhatsApp

WooCommerce WhatsApp

WhatsApp Overview

WhatsApp Features

WhatsApp Pricing

Widget Comparison

WhatsApp for Small Business

WhatsApp Use Cases

Your AI Sales Agent on WhatsApp Starts at $19/mo

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