Customer Support Savings Calculator
The complete calculator. Enter your phone, email, and chat volumes to see exactly how much you can save with AI chatbot and live chat.
Phone Support
Email Support
Live Chat (current, if any)
AI Optimization
Your Complete Savings Breakdown
Current monthly costs
- Phone support
- €2,100
- Email support
- €1,600
- Live chat
- €300
- Total current cost
- €4,000
After optimization with Boei
- Remaining phone calls
- €1,365
- Remaining email tickets
- €800
- Live chat (deflected)
- €124
- AI chatbot (auto-resolved)
- €0
- Boei Starter
- €19
- Total new cost
- €2,303
Monthly savings€1,697
Annual savings€20,364
Cost reduction42%
Inquiry distribution: before vs after
Before
Phone
Email
Chat
After (with Boei)
Phone
Email
Chat
AI
7-day free trial, no credit card required
Learn more about Boei AI ChatbotFrequently Asked Questions
How are the cost benchmarks calculated?
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The default costs are based on widely cited industry benchmarks:
- Phone call: €5–€10 per call (includes agent time, phone system, overhead)
- Email ticket: €2.50–€5 per ticket (agent time, helpdesk software)
- Live chat: €1–€3 per session (agents handle 3–4 chats simultaneously)
- AI chatbot: €0.05–€0.25 per interaction (included in Boei Starter)
Adjust the values to match your actual costs for the most accurate estimate.
Can I really reduce support costs by 40%+?
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Yes, many businesses achieve 30–50% cost reductions in the first year. The biggest savings come from deflecting expensive phone calls to AI chatbot (which costs almost nothing per interaction) and enabling agents to handle multiple chat conversations instead of one phone call at a time.
What channels does Boei support?
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Boei supports 50+ channels including live chat, AI chatbot, WhatsApp, Facebook Messenger, Instagram, Telegram, email, phone (click-to-call), SMS, Viber, Line, WeChat, and many more. All channels are managed from a single widget on your website.
How long does it take to see results?
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Most businesses see measurable improvements within the first 1–2 weeks. Boei installs in under 5 minutes. The AI chatbot starts learning from your website content immediately, and you can add custom training data to improve its accuracy over time.
What happens to inquiries the AI cannot handle?
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When the AI chatbot cannot confidently resolve an inquiry, it seamlessly escalates to a human agent via live chat, email, WhatsApp, or any channel you configure. The AI provides the agent with context from the conversation so customers do not need to repeat themselves.
How much does Boei cost?
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Boei Starter starts at €19/month (annual) with 2,000 AI credits and email/WhatsApp/SMS automation. Growth at €49/mo includes 3 domains, 3 chatbots, and API access. Unlike per-seat tools like Intercom (€39/seat) or Freshchat (€79/seat), your cost does not increase as your team grows.
Turn more website visitors into qualified leads
Answer questions instantly, capture intent, and hand every qualified conversation to your team.
Start free, no credit card required.
Start free, no credit card required.
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