Squarespace + Instagram DMs

Free Instagram DMs plugin for Squarespace turns visitors into customers

Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Communicate via Instagram DMs with your Squarespace visitors to convert them into loyal customers. Start for free today.

SQUARESPACE URL

Trusted by 100+ Squarespace sites

Quick 5-min, no code setup

Increased Reach

Instagram has over 1 billion active monthly users, providing businesses with a large audience to engage with and potentially convert into leads.

Better Engagement

Direct messages on Instagram allow for personalized and immediate communication with potential leads, leading to higher engagement rates and a better chance of converting them into customers.

Visual Content

Instagram's emphasis on visual content provides businesses with an opportunity to showcase their products or services in a visually appealing way, potentially attracting more leads to their website or platform.

How it works

As a business, connecting with your customers is crucial in building long-lasting relationships.

With the increasing popularity of social media platforms, it's important to provide your customers with multiple channels to reach out to you.

One such platform is Instagram, which has become a go-to platform for many customers to interact with their favorite brands.

By enabling contact with customers on Instagram DMs from your Squarespace platform, you can provide a seamless experience to your customers and ensure that their queries and concerns are addressed promptly.

This not only enhances customer satisfaction but also helps in building a loyal customer base.

In this article, we will explore how you can enable Instagram DMs on your Squarespace platform and improve your customer engagement.

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.

Squarespace

Squarespace is an all-in-one platform that offers over 100 customizable templates, 24/7 customer support, and 99.98% website uptime. With over 3 million websites built on their platform, Squarespace has helped businesses generate more than $1 billion in revenue. Their e-commerce capabilities have resulted in over $14 billion in sales, with an average order value of $75. Plus, their built-in SEO tools have helped websites rank on the first page of Google search results for over 100 million keywords.

Make widgets with more than Instagram DMs

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

Squarespace & Instagram DMs FAQ

Boei can enable customer chat on Instagram Dms and other channels, but the queries should still be answered on the channel itself. To add Instagram Dms to your Squarespace site, you will need to connect your Instagram account to Boei and then embed Boei's chat widget on your site.

Boei is a website widget that can enable customer chat on Instagram Dms and other channels. However, there is no specific Instagram Dms plugin for Squarespace.

Adding a Boei widget to your Squarespace site can help you provide more channels for your customers to contact you. However, it is up to you to decide if Instagram Dms is a channel that your customers use and that you want to support.

If your customers use Instagram Dms to contact you and you want to provide them with more channels to reach you, then adding a Boei widget that enables customer chat on Instagram Dms and other channels can be a good idea for your Squarespace site.

Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.

As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.

By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.

Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.

Squarespace is a popular website building platform that allows users to create and manage websites easily. It offers a wide range of features, templates, and tools to customize and enhance the functionality of your website.

Squarespace offers different pricing plans to accommodate various website needs and budgets. The cost of using Squarespace depends on the specific plan you choose, and there may be additional costs for domain registration and premium features.

Yes, Squarespace is a highly regarded platform for building websites. It provides beautiful templates, a user-friendly interface, and a range of design options. Squarespace is suitable for various types of websites, including portfolios, online stores, and blogs.

While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.