Your AI support agent answers 80% of customer questions automatically. It works across your website, WhatsApp, email, and SMS. When it can't help, it hands off to your team with a full summary.
17,000+
Businesses use Boei
80%
Questions resolved by AI
24/7
Always-on support
5 min
Setup time
Most support tickets are the same questions over and over. Shipping times, return policies, pricing, how-to guides. Your team spends hours answering things that are already on your website.
Meanwhile, customers wait. They send follow-ups. They leave bad reviews. And your team burns out answering the same thing for the tenth time today.
Traditional helpdesks just organize the problem. They give you queues and ticket numbers, but someone still has to type every reply. That worked in 2015. It doesn't work when customers expect instant answers on WhatsApp at 11 PM.
Boei's AI helpdesk actually solves the problem. It reads your website, docs, and past support replies. Then it answers customer questions automatically, across every channel, around the clock.
From first message to resolution, your AI support agent handles the full cycle
The AI reads your website, FAQs, docs, PDFs, and even past support tickets. It learns your products, policies, and common questions so it can give accurate answers
A visitor asks a question on your website, WhatsApp, email, or SMS. The AI understands the question and searches your knowledge base for the best answer
The AI sends an accurate answer with sources. Most questions get resolved instantly. No queue, no wait time, no ticket number
When the AI can't help, it hands off to a live agent with a full conversation summary. Your team picks up where the AI left off, with full context
Toggle 'Train AI with this reply' when you answer a customer. The AI saves the Q&A pair and uses it for future responses. It gets smarter with every ticket
Use Revised Answers to define exact responses for specific questions. These override the AI when a match is found. Perfect for legal, compliance, or tricky topics
From solo founders to support teams, Boei's AI helpdesk fits how you work
Answer shipping, returns, and product questions instantly. Your AI support agent handles order inquiries 24/7 so customers don't wait for business hours
Resolve how-to questions, troubleshooting, and onboarding queries automatically. Free up your support team for complex technical issues
Run AI helpdesks for multiple clients from one dashboard. Each client gets their own trained chatbot with separate inbox and reporting
You can't answer support tickets at 2 AM. Your AI can. Get helpdesk-level support without hiring a team
See why businesses switch from traditional ticket queues to AI-powered support
| Feature | Boei | Traditional Helpdesk |
|---|---|---|
| Automatic ticket resolution | ✓ Yes | ✗ |
| 24/7 instant replies | ✓ Yes | ✗ |
| Website + WhatsApp + email + SMS | ✓ Yes | Varies |
| Trains on your website automatically | ✓ Yes | ✗ |
| AI learns from your replies | ✓ Yes | ✗ |
| Smart handoff with AI summary | ✓ Yes | ✗ |
| Lead capture during conversations | ✓ Yes | ✗ |
| No-code setup in 5 minutes | ✓ Yes | ✗ |
| Starts at $11/mo | ✓ Yes | ✗ |
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Seif Ahmed
@seif588
Neu
@siddharthaneu
Irfan
@mak_web_media
Peter C
@peter_c1
Andrew Lee
@fromlife89
Grzegorz G.
Joshua G.
Ronald D.
Director Small-Business (50 or fewer emp.)
Fahd T.
Founder Small-Business (50 or fewer emp.)
David S.
CEO/Founder Small-Business (50 or fewer emp.)
Vance W.
Julien V.
Développeur d'e-commerce Small-Business (50 or fewer emp.)
Grant
Hansie
Chandra Kusuma
Pepe
Arjun E.
José Manuel D.
Cristian Trappolini
Daniel Gyger
Nitesh Manav
Renaat Sioncke
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Mike Foston
Lukáš H.
Bikram K. S.
Jay F.
Ilias A.
SEO Specialist
Jon
Weboo.gr
Roscoe Houston
Dieter Staudinger
Jeremy Smith
Brendah Akoth
Alexander Martenson
Sheeny
Nuno
Robert-Jan
CEO/Founder
CyberCooker
Eddine
Jairo R.
Account Executive
Jaime M.
Co-Founder
Stefan M.
CEO
Albert H.
Trainer
Andres S.
Director
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Three steps to automated support. No coding, no complex setup
Point Boei at your website. It reads your pages, FAQs, and docs automatically. Upload PDFs or past support tickets for deeper training.
Add the widget to your website. Connect WhatsApp, email, and SMS. All channels feed into one shared inbox.
Your AI support agent starts answering questions immediately. Monitor conversations in your shared inbox and take over when needed.
Everything you need to run AI-powered customer support
Connect your support email. AI replies automatically with configurable limits. Set greeting, signature, and BCC. Learn more about email features
Same AI, same training, works on WhatsApp. Customers get instant answers in their favorite messaging app
Tag conversations by topic, priority, or status. Filter your inbox to find what matters. Track patterns in support requests
Collect name, email, and phone during support conversations. Turn support interactions into sales opportunities
Push tickets to your CRM, Slack, or any tool via webhooks. Connect Boei to your existing workflow
Track customer issues through stages. Move conversations from New to Contacted to Won. Built-in CRM for your support flow
Join 17,000+ businesses using AI to handle customer support. Start your 7-day free trial. No credit card required.