AI Chatbot for Your Website: Complete 2025 Guide

10,000+

Websites using Boei

30%

More leads captured

70%

Questions answered automatically

5 min

Average setup time

What Is an AI Chatbot?

An AI chatbot is software that uses artificial intelligence to have natural conversations with your website visitors. Unlike traditional chatbots that follow rigid scripts and decision trees, AI chatbots understand the intent behind questions — even when visitors phrase things in unexpected ways.

Modern AI chatbots are powered by Large Language Models (LLMs) like OpenAI's GPT-5 and Anthropic's Claude. These models have been trained on billions of conversations and can understand context, remember what was said earlier, and respond helpfully in over 95 languages.

How AI chatbots differ from traditional chatbots:

Natural language understanding — They understand "what's your return policy" and "can I send stuff back" mean the same thing
Context awareness — They remember the conversation history and can handle follow-up questions
Content-based answers — They learn from YOUR website, documents, and FAQs — not generic responses
No hallucinations — With Boei, every answer includes source links so visitors know where information comes from
Continuous improvement — They get better as language models improve, without you doing anything

Think of an AI chatbot as a knowledgeable employee who has read every page of your website, memorized your FAQ, and is available to help visitors 24 hours a day, 7 days a week — for a fraction of what human support costs.

How It Works

From zero to live chatbot in three steps

Enter Your Website URL

Just paste your domain and Boei's crawler reads every page of your website automatically. The AI learns your products, services, policies, and FAQs without any manual data entry. Want to add more knowledge? Upload PDFs, Word documents, Excel files, or paste custom text.

Customize Your Chatbot

Make the chatbot yours: match your brand colors, add your logo, edit the welcome message, and configure what information to collect from leads. You can also give the AI custom instructions on tone, topics to avoid, or when to escalate to a human.

Add One Line of Code

Copy a single script tag and paste it into your website. Using WordPress or Shopify? Install our plugin instead — zero code required. Prefer Google Tag Manager? We support that too. Most users are live within 5 minutes of signing up.

Watch: Set Up Your AI Chatbot in 5 Minutes

See exactly how easy it is to create and install your chatbot

Most chatbots just answer questions and leave money on the table. Boei is different — it's designed from the ground up for lead generation. The AI naturally collects contact information during conversations, qualifies visitors based on their questions, and sends complete lead profiles directly to your inbox or CRM. You'll know exactly who visited, what they were looking for, and how interested they are.

Custom lead fields: name, email, phone, company, budget — whatever you need
Leads delivered instantly via email, webhook, or Boei's built-in inbox
Complete conversation transcript included with every lead
AI-generated summary highlighting what the visitor wants
Integrates with any CRM through Zapier, Make, or direct webhooks

Why Businesses Choose AI Chatbots

Available 24/7/365

Your AI chatbot never sleeps, takes holidays, or calls in sick. Customers in different time zones get instant answers at 3am on a Sunday — no waiting until Monday for a response. This alone can capture leads you'd otherwise lose to competitors who respond faster.

Fraction of the Cost

Handle thousands of conversations simultaneously for less than €14/month. Compare that to hiring support staff at €3,000+/month per person, plus training, management, and turnover costs. An AI chatbot delivers consistent quality at a fixed price that doesn't scale with volume.

Speaks Every Language

The chatbot automatically detects visitor language and responds accordingly — no manual translation needed. Support customers in Spanish, German, French, Japanese, or any of 95+ languages without hiring multilingual staff or paying for translation services.

Increases Conversions

Research shows visitors who engage with chat are 3x more likely to convert than those who don't. Why? Quick answers remove buying friction. When someone has a question about shipping or returns, they get an instant answer instead of leaving to check a competitor's site.

What Can an AI Chatbot Do for Your Business?

AI chatbots aren't just for answering questions — they're versatile tools that can transform how you interact with website visitors. Here are the most common ways businesses use them:

Customer Support

Handle the repetitive questions that eat up your team's time. Shipping policies, return procedures, product specifications, account issues — an AI chatbot answers these instantly, 24/7. Most businesses see 70-80% of support queries resolved automatically, freeing human agents to focus on complex issues that actually need personal attention.

Lead Generation

Every visitor who engages with your chatbot is a potential lead. Configure the bot to collect contact information naturally during conversations — name, email, phone, company size, or any custom fields you need. Unlike static forms that visitors ignore, chatbots engage people in dialogue and capture information as part of helping them.

Sales Assistance

Help visitors find the right product or service. An AI chatbot can ask qualifying questions, explain features, compare options, and guide people toward a purchase decision. It's like having a knowledgeable sales rep available on every page of your website.

Appointment Booking

For service businesses, the chatbot can check availability and schedule consultations, demos, or appointments directly. No back-and-forth emails, no phone tag — visitors book when they're most interested.

The best part? One AI chatbot can do all of these things simultaneously, handling hundreds of conversations at once without breaking a sweat.

Here's what makes Boei unique: it's not just an AI chatbot — it's a complete communication hub. While other tools force you to pay separately for WhatsApp integration, contact forms, and live chat, Boei includes 50+ channels in one widget. Your visitors can choose how they want to reach you, whether that's AI chat, WhatsApp, a contact form, or clicking to call.

WhatsApp Business integration — the messaging channel customers actually prefer
Custom contact forms for detailed inquiries that need more information
Facebook Messenger, Instagram DMs, and Telegram support
Click-to-call and email links for traditional contact methods
Everything in one clean floating widget that matches your brand

Works on Any Website

One-click install for popular platforms, or add a simple script to any site

WordPress

Shopify

Wix

Squarespace

Webflow

Google Tag Manager

Any Website

View all platform guides

AI Chatbots by Industry

See how AI chatbots work for your specific business type

Insurance

E-commerce

Real Estate

Healthcare

Legal

Learn More About AI Chatbots

Explore guides, comparisons, and detailed information

Use Cases

Features

Pricing

AI Chatbot vs Live Chat

Security & Privacy

How Boei Compares

More features, lower price, easier setup

	Boei	Tidio	Intercom	LiveChat
Starting price	€14/mo	€39/mo	€74/mo	€76/mo
AI messages included	2,000	50-1,000	✗ Limited	1,000
Setup time	5 minutes	30+ minutes	Hours	Hours
WhatsApp, forms, 50+ channels	Included	Extra cost	Extra cost	Extra cost
Train on your website	Automatic	Manual	Manual	Manual
GDPR compliant (EU servers)	✓ Yes	✗	✗	✗
No cookies option	✓ Yes	✗	✗	✗

Bottom line: Boei gives you AI chat + 50 channels for €14/month. Competitors charge €39-76/month for less, and WhatsApp/forms cost extra.

Trusted by 10,000+ Businesses

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!

Hansie

Works great, nice variation of apps

David K.

CEO Small-Business (50 or fewer emp.)

Seif Ahmed

@seif588

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Cristian Trappolini

Voglio lasciare questa recensione perché vorrei dirvi 2 cose importanti: una è che chi non parla bene l'inglese spesso si ritrova a dover convivere con goggle traduttore come suo migliore amico e l'altra è che BOEI è fantastico, semplice e intuitivo anche per chi non parla bene l'inglese. Sono veramente entusiasta della facilità di utilizzo già dalla prima volta che raramente trovo un' app simile. Personalmente la consiglio a tutti! P.s. Se vuoi comprendere e non parli italiano puoi utilizzare google traduttore :-)

Daniel Gyger

un must de simplicité et d'efficacité le tester c'est l'approuver en tout cas on ne peu que le conseiller

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Chandra Kusuma

Pepe

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Common Questions

Do I need technical skills to set up an AI chatbot?

No technical skills required. The setup process is designed for non-technical users: enter your website URL, customize the colors and branding, then copy one line of JavaScript to your site. Most users go from signup to live chatbot in under 5 minutes. If you're on WordPress or Shopify, we have dedicated plugins that require zero code — just install and activate.

What AI models power Boei's chatbot?

Boei uses the latest large language models from OpenAI (GPT-5) and Anthropic (Claude). These are the same AI models used by ChatGPT and other leading AI products. Boei automatically selects the best model for each conversation based on the complexity of the question, so you always get optimal responses without managing anything yourself.

Will the AI chatbot make up incorrect answers?

No — this is a key differentiator for Boei. The chatbot only answers based on content you've provided (your website, uploaded documents, FAQs). Every response includes source links showing exactly where the information came from. If the bot doesn't know something, it honestly says so and offers to connect the visitor with a human instead of guessing. This prevents the 'hallucination' problem that plagues generic AI assistants.

Can the AI chatbot transfer conversations to human agents?

Yes. You can configure automatic escalation rules — for example, transfer to live chat when the AI can't answer, when visitors request a human, or for specific topics like pricing negotiations. When handoff occurs, the human agent receives the complete conversation history and an AI-generated summary, so they have full context without asking the visitor to repeat themselves.

How do I receive leads captured by the chatbot?

Multiple delivery options: instant email notifications, webhook to your CRM or marketing automation (works with Salesforce, HubSpot, Zapier, Make, etc.), or check Boei's built-in inbox. Each lead includes the visitor's contact information, the full conversation transcript, and an AI-generated summary of what they're looking for and how qualified they are.

Is Boei GDPR compliant for European websites?

Yes, fully GDPR compliant. Our servers are located in Amsterdam, Netherlands (EU). We never train AI models on your private conversations. You can run the chatbot in completely cookieless mode for maximum privacy compliance. We provide a Data Processing Agreement (DPA) for businesses that need one, and all data handling follows EU data protection regulations.

What's included in the €14/month AI chatbot plan?

The plan includes: 2,000 AI-powered conversations per month, training on up to 1,000 pages of your content, all 50+ communication channels (WhatsApp, contact forms, Messenger, etc.) at no extra cost, full lead capture functionality, conversation analytics, and you can use it on unlimited websites. Unlike competitors who charge €39-76/month and add fees for extra channels, Boei includes everything in one simple price.

Can I try the AI chatbot before paying?

Yes — we offer a 7-day free trial with full access to all features. No credit card required to start. This gives you enough time to set up the chatbot, train it on your content, install it on your website, and see real conversations come in. Most users know within the first day whether Boei is right for their business.

Ready to Stop Missing Leads?

Join 10,000+ businesses using Boei. Setup takes 5 minutes.

See Demo Above

7-day free trial • No credit card required • Cancel anytime

Turn Website Visitors into Customers with AI

Try It Yourself