European AI Chatbot — EU Servers, GDPR Native, European AI

Built for European Data Sovereignty

100%

EU-based infrastructure

US data transfers for AI

GDPR

Native compliance

10,000+

Businesses trust Boei

Paste your website URL and Boei reads every page. It learns your products, services, pricing, and FAQs. Then it answers visitor questions 24/7. Every response shows its sources so visitors know where the info comes from. With Mistral AI, all of this stays in the EU.

Trained on your website, PDFs, and documents automatically
Answers in 95+ languages, perfect for European businesses
Source links on every answer, no hallucinations
Live on your website in under 5 minutes

Boei AI Chatbot answering customer questions

Boei inbox showing leads from all channels

All messages from AI chat, WhatsApp, contact forms, and more land in one inbox. The AI collects contact info naturally during conversations and writes a summary of what each visitor wants. Track leads through your pipeline with the built-in CRM board.

Unified inbox for all channels: AI chat, WhatsApp, forms
AI-generated lead summaries and qualification
Built-in CRM pipeline to track deals
Connects to HubSpot, Mailchimp, Zapier, and webhooks

Boei isn't just an AI chatbot. It's a complete communication hub with 50+ channels in one widget. WhatsApp, contact forms, Facebook Messenger, Instagram, Telegram, click-to-call. Your visitors pick how they want to reach you. All included, no extra cost.

WhatsApp Business with AI auto-replies built in
Custom contact forms for detailed inquiries
Facebook Messenger, Instagram, Telegram support
Everything in one clean widget that matches your brand

Boei widget showing 50+ communication channels

Why a European AI Chatbot Matters

Every time a visitor asks your chatbot a question, that data goes somewhere. With most providers, it goes to the US. To OpenAI, Google, or Anthropic servers. That's a legal problem for European businesses.

Since the Schrems II ruling killed the Privacy Shield, sending personal data to the US needs extra safeguards. Standard Contractual Clauses help, but they add complexity and legal risk. The simplest fix? Keep your data in Europe.

Boei is the first AI chatbot that runs on a fully European stack. No US transfers for AI processing. No legal grey areas. No complex transfer impact assessments.

Schrems II compliant by design. No US transfers means no transfer risk
Data sovereignty. Your customer conversations stay in the EU
Simpler compliance. Fewer sub-processors outside the EEA to document
Customer trust. Tell your customers their data stays in Europe

This matters most for healthcare, legal, insurance, and government. Where data residency is non-negotiable.

The European Stack

Every part of your AI chatbot, built and hosted in Europe

Hetzner, Servers in Germany

Your chatbot runs on Hetzner servers in Nuremberg, Germany. One of Europe's biggest hosting providers, founded in 1997. ISO 27001 certified, 100% renewable energy. Your data stays in Germany.

Mistral AI, French AI Model

AI responses powered by Mistral AI, a French company from Paris. Their models compete with GPT-4 and Claude on quality. All processing stays in the EU. Zero US data transfers for AI.

Weaviate, Vector DB from Amsterdam

Your chatbot's knowledge base lives in Weaviate, a vector database company from Amsterdam. Weaviate powers the semantic search that makes your chatbot smart. EU-hosted, EU-built.

Scaleway, Managed Database in France

Database hosting by Scaleway (Iliad Group), a French cloud provider from Paris. Your structured data is stored and backed up in France. European alternative to AWS and Google Cloud.

See exactly how your chatbot performs. Track conversations, lead conversion rates, popular questions, and channel usage. Boei includes analytics and funnel tracking so you can measure ROI without third-party tools that send data outside the EU.

Conversation and lead analytics dashboard
Funnel tracking and A/B testing
See which channels your visitors prefer
All analytics data stays on EU servers

Benefits of a European AI Chatbot

Data sovereignty without giving up features

🇪🇺

Full Data Sovereignty

All data stays in the EU. Conversations, knowledge base, AI processing. No exceptions

🤖

No US Transfers for AI

Mistral AI processes everything in Europe. No need to send customer data to US providers

🔒

GDPR-Native

Not just compliant. Built on GDPR principles from the ground up. EU data residency by default

⚡

Fast EU Latency

Servers in Germany mean faster responses for European visitors. No transatlantic round trips

📄

DPA Included

Full <a href="/data-processing-agreement">Data Processing Agreement</a> with all EU sub-processors clearly listed

🍪

No Cookie Consent Issues

Run in cookieless mode. No tracking, no cookies, no consent banners needed

European Stack vs US-Based Competitors

See how Boei's EU infrastructure compares

Feature	Boei (EU Stack)	Intercom	Tidio	Drift
Server location	Germany (Hetzner)	USA	USA	USA
AI model location	EU (Mistral AI, France)	USA (OpenAI)	USA (OpenAI)	USA (OpenAI)
Database location	EU (Netherlands + France)	USA	USA	USA
Zero US data transfers	Yes (with Mistral)	✗	✗	✗
50+ channels included	✓ Yes	Extra cost	Extra cost	Extra cost
WhatsApp included	✓ Yes	Extra cost	Extra cost	✗
Starting price	EUR 14/mo	EUR 74/mo	EUR 39/mo	EUR 50/mo
Cookieless mode	✓ Yes	✗	✗	✗

The takeaway: Most chatbot providers host everything in the US. Boei is the only one with a fully European AI stack, servers, AI model, and databases all in the EU, at a fraction of the price.

Copy one line of code to your website, or use our plugins for WordPress and Shopify. Boei works on 300+ platforms. No developer needed. Just paste and go.

One-line JavaScript install on any website
WordPress and Shopify plugins available
Works on Wix, Squarespace, Webflow, and 300+ more
Google Tag Manager support

How It Works: The EU-Only Data Flow

When a visitor asks your chatbot a question, here's what happens. All within the EU:

Visitor sends a message. Received by your Boei chatbot on Hetzner servers in Nuremberg, Germany
Knowledge base search. Weaviate (Amsterdam/Frankfurt) searches your documents and website content for relevant context
AI generates a response. Mistral AI (Paris, France) processes the question with your context and writes an answer
Response delivered. The answer goes back to the visitor through Hetzner servers in Germany
Conversation stored. The full conversation is saved on Scaleway (France) for your records

At no point does data leave the European Union. Every part of this chain is run by a European company on European soil.

Still Access US Models When You Want

The European stack is optional, not mandatory. Some businesses prefer US-based AI models for specific use cases, and Boei supports that too.

Pick your AI provider in your Boei settings:

Mistral AI (France), for full EU data residency
OpenAI / GPT (USA), for maximum model variety
Anthropic / Claude (USA), for nuanced, safety-focused responses
Google / Gemini (USA), for Google ecosystem integration

Switch between providers anytime. Mix EU and US models across different chatbot configs. The choice is yours. Boei just makes sure you have the choice.

Trusted by 10,000+ Businesses

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!

Hansie

Works great, nice variation of apps

David K.

CEO Small-Business (50 or fewer emp.)

Seif Ahmed

@seif588

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Cristian Trappolini

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Daniel Gyger

A must for simplicity and efficiency. To test it is to approve it, in any case we can only recommend it.

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Chandra Kusuma

Pepe

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

European AI Chatbot FAQ

Does all data really stay in the EU?

Yes. When you pick Mistral AI as your AI provider, all data processing happens in the EU. Servers in Germany (Hetzner), vector database in the Netherlands/Germany (Weaviate), managed database in France (Scaleway), AI processing in France (Mistral AI). Nothing leaves the EU.

How does Mistral AI compare to GPT-4 or Claude?

Mistral AI's latest models compete with GPT-4 and Claude on most tasks, including customer support. For typical chatbot use cases like answering questions, sharing product info, and capturing leads, the quality gap is minimal. Mistral is especially strong in European languages: French, German, Dutch, Spanish, and Italian.

Is this more expensive than the standard plan?

No. The European AI stack is included in the standard Boei Pro plan at EUR 14/month. You get 2,000 AI messages per month, 50+ channels, and unlimited team seats. Same price whether you pick Mistral AI or any other provider.

Can I switch between EU and US AI models?

Yes. Change your AI provider anytime in your Boei settings. Start with Mistral AI for EU data residency, switch to OpenAI to compare, or use different providers for different chatbots. No lock-in.

What channels are included?

All 50+ channels at no extra cost: AI chatbot, WhatsApp Business, contact forms, Facebook Messenger, Instagram, Telegram, click-to-call, email, and many more. Your visitors pick how they want to reach you. Unlike competitors, Boei doesn't charge extra for WhatsApp or other channels.

Do I still need a DPA with US-based sub-processors?

With Mistral AI, your AI processing stays in the EU. No US transfers for AI. Boei does use some US-based services for non-AI functions (email via Mailgun, website crawling via Firecrawl). These are covered in our standard DPA with the right transfer safeguards.

Who is Hetzner?

Hetzner Online GmbH is one of Europe's biggest hosting providers. Founded in 1997 in Germany. They run data centers in Nuremberg, Falkenstein, and Helsinki. ISO 27001 certified, powered by 100% renewable energy. Trusted by thousands of European businesses.

How do I get started?

Sign up for a free 7-day trial, no credit card needed. Pick Mistral AI as your AI provider during setup to enable the full European stack. Install Boei on any website (WordPress, Shopify, custom) in under 5 minutes.

Ready for a Truly European AI Chatbot?

EU servers, European AI, 50+ channels, EUR 14/month. Start your free trial today.

EU servers (Germany) • European AI (Mistral) • No credit card required

The European AI Chatbot

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