How does the AI chatbot for ecommerce learn my products?

Our ecommerce chatbot platform automatically imports your product catalog from Shopify, WooCommerce, Magento, or any platform. It learns product names, descriptions, prices, variants, and availability to provide accurate recommendations.

Can the chatbot for online shopping handle product comparisons?

Yes! Our conversational AI for ecommerce excels at comparing products, explaining differences between variants, and helping customers choose the right option based on their needs and preferences.

Does the webshop chatbot work with my existing customer service tools?

Absolutely. Our ecommerce chat bots integrate with popular helpdesks, CRMs, and communication tools. When human help is needed, the full conversation transfers seamlessly to your support team.

How does the retail AI chatbot help recover abandoned carts?

The conversational chatbot for ecommerce detects exit intent and hesitation, proactively engaging shoppers with helpful information, answering last-minute questions, and can even deliver discount codes to encourage completion.

What makes this the best ecommerce chatbot for my store?

Unlike generic chatbots, our ecommerce AI chatbot is trained specifically on your products, policies, and brand voice. It provides accurate product information, never hallucinates, and supports 95+ languages for global selling.

Is the chatbot for retail mobile-friendly?

Yes! Our retail conversational AI is fully responsive and optimized for mobile shoppers. It provides the same great experience whether customers are on desktop, tablet, or smartphone.

How quickly can I set up an ecommerce AI bot?

Most stores are live in under 5 minutes. One-click installation for Shopify and WooCommerce, automatic catalog import, and pre-built templates mean you can start converting visitors immediately.

Can the chatbots in retail industry handle returns and refunds?

Yes! Train your conversational AI in retail on your return policy, and it will guide customers through the process, explain eligibility, and escalate complex cases to your team when needed.

How does the AI chatbot for ecommerce learn my products?

Our ecommerce chatbot platform automatically imports your product catalog from Shopify, WooCommerce, Magento, or any platform. It learns product names, descriptions, prices, variants, and availability to provide accurate recommendations.

Can the chatbot for online shopping handle product comparisons?

Yes! Our conversational AI for ecommerce excels at comparing products, explaining differences between variants, and helping customers choose the right option based on their needs and preferences.

Does the webshop chatbot work with my existing customer service tools?

Absolutely. Our ecommerce chat bots integrate with popular helpdesks, CRMs, and communication tools. When human help is needed, the full conversation transfers seamlessly to your support team.

How does the retail AI chatbot help recover abandoned carts?

The conversational chatbot for ecommerce detects exit intent and hesitation, proactively engaging shoppers with helpful information, answering last-minute questions, and can even deliver discount codes to encourage completion.

What makes this the best ecommerce chatbot for my store?

Unlike generic chatbots, our ecommerce AI chatbot is trained specifically on your products, policies, and brand voice. It provides accurate product information, never hallucinates, and supports 95+ languages for global selling.

Is the chatbot for retail mobile-friendly?

Yes! Our retail conversational AI is fully responsive and optimized for mobile shoppers. It provides the same great experience whether customers are on desktop, tablet, or smartphone.

How quickly can I set up an ecommerce AI bot?

Most stores are live in under 5 minutes. One-click installation for Shopify and WooCommerce, automatic catalog import, and pre-built templates mean you can start converting visitors immediately.

Can the chatbots in retail industry handle returns and refunds?

Yes! Train your conversational AI in retail on your return policy, and it will guide customers through the process, explain eligibility, and escalate complex cases to your team when needed.

Best Ecommerce Chatbot Platform | AI Chatbot for Ecommerce

What Ecommerce Store Owners Say

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!

Hansie

Works great, nice variation of apps

David K.

CEO Small-Business (50 or fewer emp.)

Seif Ahmed

@seif588

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Cristian Trappolini

Voglio lasciare questa recensione perché vorrei dirvi 2 cose importanti: una è che chi non parla bene l'inglese spesso si ritrova a dover convivere con goggle traduttore come suo migliore amico e l'altra è che BOEI è fantastico, semplice e intuitivo anche per chi non parla bene l'inglese. Sono veramente entusiasta della facilità di utilizzo già dalla prima volta che raramente trovo un' app simile. Personalmente la consiglio a tutti! P.s. Se vuoi comprendere e non parli italiano puoi utilizzare google traduttore :-)

Daniel Gyger

un must de simplicité et d'efficacité le tester c'est l'approuver en tout cas on ne peu que le conseiller

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Chandra Kusuma

Pepe

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

The Best Ecommerce Chatbot Platform for Online Stores

See Our Ecommerce AI Chatbot in Action

Trusted by 10,000+ Online Stores Worldwide

Works With Your Favorite Ecommerce Platforms

Shopify

WooCommerce

Magento

BigCommerce & More

What Makes the Best Retail Chatbots Stand Out

Smart Product Discovery

Instant Customer Support

Cart Recovery

How Our Ecommerce AI Bot Platform Works

Connect Your Store

Train on Your Content

Launch & Sell More

Product-Aware Conversations That Drive Sales

Retail Chatbot Examples: Real Results

Chatbots in Retail Industry: Beyond Basic FAQ

What Ecommerce Store Owners Say

Ecommerce AI Chatbot for Every Store Type

Fashion & Apparel

Electronics & Tech

Home & Garden

Why Choose Our Ecommerce Chatbots Platform

GDPR Compliant

Sell Globally in 95+ Languages

No Hallucinations

Revenue Attribution

Frequently Asked Questions About Ecommerce Chatbots

How does the AI chatbot for ecommerce learn my products?

Can the chatbot for online shopping handle product comparisons?

Does the webshop chatbot work with my existing customer service tools?

How does the retail AI chatbot help recover abandoned carts?

What makes this the best ecommerce chatbot for my store?

Is the chatbot for retail mobile-friendly?

How quickly can I set up an ecommerce AI bot?

Can the chatbots in retail industry handle returns and refunds?

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Wix

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