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Frequently asked questions
Is there a free plan available?
We offer a free trial so you can test everything out!
What if I don't like it?
No worries! Start with our 7-day free trial, and if you continue, you can go month-by-month and cancel anytime.
Do you have a plan for agencies to offer chatbots to their clients?
Yes! Drop us a message and we'll walk you through our agency options.
Is there a whitelabel option?
You can turn off the "powered by" branding on any plan! For full agency white label and reseller features, get in touch to discuss our agency options.
Can you make a custom chatbot?
Absolutely! Just reach out and tell us what you need.
What happens if I go over the usage limits?
Don't worry! We'll let you know and give you plenty of time to decide on upgrading.
When are my AI replies renewed?
At the start of each month.
What is an AI reply?
Regular messages are unlimited! AI replies (when the AI responds to visitors) count as 1 credit each - way less than other services that charge up to 20 credits per response.
How many users can use my chatbot?
As many as you want! Keep it private or share the link publicly - it's up to you.
Can I train the chatbot on non-public web pages or content?
Yes! Use non-public pages or our text field to add any content you need.
Is Boei safe to use?
Your privacy and security are our top priority!
Learn more about our security measures.
How do I reach out to you if I have more questions?
Just click the chat button in the bottom right or email us at
[email protected]!
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Trusted by 10,000+ businesses
Quick 5-min, no code setup
It's a great tool especially for managing multiple websites and agencies.
Great service to simplify contact channels on websites
It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them)
I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster.
Easy-to-deploy floating contact button
We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads.
Ease of deployment, lightweight code, and overall flexibility and functionality
The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.
Easy to use, highly versatile
I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!
Boei is Tiny Beast for HelpDesk needs
It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.