WordPress logo

Best WordPress Live Chat Plugin

Live Chat for WordPress

WordPress powers 43% of the web, but its plugin ecosystem is full of bloated chat tools that slow your site and charge per agent. Boei is different. Install the official WordPress plugin, and your site gets live chat with AI that answers visitors automatically. Works with WooCommerce, Elementor, Divi, and every WordPress theme. No code editing needed.

Trusted by 17,000+ websites

Official WordPress plugin

Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Also available for:

Try the WordPress Live Chat Demo

WordPress Has 60,000 Plugins. Most Chat Ones Are Terrible.

Search 'live chat' in the WordPress plugin repository and you get hundreds of results. Tawk.to, Tidio, LiveChat, Crisp, 3CX, and dozens more. They all promise the same thing. But here is what actually happens when you install most of them:

  • Your site slows down. Many WordPress chat plugins load heavy JavaScript files that tank your PageSpeed score. Some add 200KB+ to every page load. Boei's script is under 50KB and loads async
  • You pay per agent. LiveChat charges EUR 76/mo per agent. Have 3 support people? That is EUR 228/mo for basic chat with no AI. Boei includes unlimited team seats
  • The 'free' option has a catch. Tawk.to is free, but it shows their brand on your WordPress site. Removing it costs $19/mo. And there is no AI chatbot. Just old-school live chat that needs someone online 24/7
  • AI costs extra everywhere. Tidio charges EUR 39/mo for chat, then another add-on fee for AI responses. Boei includes 2,000 AI messages in every plan

What makes Boei different on WordPress:

Install the plugin from the WordPress repository. Enter your site URL. The AI crawls your pages, posts, and WooCommerce products. Within minutes, it answers visitor questions based on your actual content. Not scripted responses. Not 'an agent will get back to you.' Real answers, instantly, around the clock.

And when a conversation needs a human, AI hands it off to your team with the full chat history and a summary. Your team picks up mid-conversation on WhatsApp, email, or the Boei inbox. Want a fully automated option? Our AI chatbot for WordPress handles conversations without human involvement.

Boei live chat on WooCommerce store

WooCommerce Stores: Turn Browsers into Buyers

Running a WooCommerce store? Your biggest revenue leak is unanswered product questions. 'Does this fit a size 42?' 'Is this in stock?' 'How much is shipping to Germany?' Every unanswered question is a lost sale. Boei's AI trains on your WooCommerce product catalog and answers these questions instantly. Upload your products as CSV or let AI crawl your shop pages.

  • Train AI on WooCommerce products via CSV upload or page crawl
  • Product cards displayed in chat with image, price, and stock status
  • Answers pre-sale questions that reduce cart abandonment
  • Explains shipping costs, delivery estimates, and return policies
  • Captures leads from shoppers not ready to buy yet

Finally, a WordPress Chat Plugin That Does Not Kill PageSpeed

WordPress site owners obsess over performance. Rightly so. Google ranks faster sites higher. Most chat plugins ignore this. They load jQuery dependencies, tracking pixels, and third-party fonts on every page. Boei takes the opposite approach. Under 50KB script, async loading, CDN delivery, zero jQuery dependency. Compatible with WP Rocket, W3 Total Cache, LiteSpeed, and every other caching plugin.

  • Under 50KB script size, loaded asynchronously
  • No jQuery or heavy dependencies
  • Works with WP Rocket, W3 Total Cache, LiteSpeed Cache
  • No impact on Core Web Vitals or PageSpeed scores
  • Compatible with Wordfence, Sucuri, and security plugins
Lightweight WordPress chat plugin

WordPress Live Chat for Every Site Type

Different WordPress sites have different chat needs

WooCommerce Stores

AI answers product questions, handles shipping and returns inquiries, and captures leads from window shoppers. Train on your full catalog and let AI sell while you sleep.

Business and Service Sites

Most WordPress business sites use Contact Form 7 or WPForms. Live chat captures 3-5x more leads than static forms because visitors get instant answers to their questions.

Membership and Course Sites

Running LearnDash or MemberPress? AI answers questions about course content, pricing, and enrollment. Converts curious visitors into paying members faster than an FAQ page.

Blogs and Content Sites

Readers have questions about your content. AI turns those questions into email subscribers and leads. Works across posts, pages, and custom post types.

Quick Setup

Install Live Chat on WordPress

Official plugin. 5 minutes. Zero code.

1

Copy WordPress key

In your Boei dashboard, open your widget and click the Install tab. Select WordPress and copy the WordPress plugin key.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Copy WordPress key
2

Log in to WordPress

Open WordPress and click on "Plugins".
Now, click "Add New" at the top of the page.

Log in to WordPress
3

Install Boei Plugin

Search for "Boei" and find our plugin.

Click "Install Now".

Install Boei Plugin
4

Activate

When the plugin is installed, press "Activate".

Activate
5

Paste key in Boei's WordPress Plugin

Go to the Boei plugin in WordPress (see Boei in the left menu).

Enter the key you copied in the Widget Key field and press "save".

If you don't see the field for the Widget Key, click on "Advanced / Without domain detection".

6

Finished coffee

Congrats, you are done!

WordPress Live Chat Plugins Compared

Boei vs the most popular WordPress chat plugins

Boei Tawk.to Tidio LiveChat
Starting price from $11/mo Free (branded) EUR 39/mo EUR 76/mo
AI chatbot included Yes (2,000 msgs) No (paid add-on) No (paid add-on)
Branding removal Included on paid plans $19/mo extra Included Included
Team seats Unlimited Unlimited 3 1
WooCommerce product training Yes (CSV/crawl) ✗ Limited
WhatsApp + 50 channels Included Extra cost Extra cost
WordPress plugin Yes (official) ✓ Yes ✓ Yes ✓ Yes
Script size Under 50KB ~200KB ~150KB ~180KB
GDPR compliant (EU servers) ✓ Yes

Bottom line: Tawk.to is free but branded and has no AI. Tidio and LiveChat charge per agent and add fees for AI. Boei gives WordPress sites AI chat, unlimited seats, and 50+ channels from $11/mo. And it won't slow your site down.

Pro Tips

Get More From WordPress Live Chat

1

Exclude Boei From Cache Purging

If you use WP Rocket or W3 Total Cache, add the Boei script URL to your cache exclusions. The script loads async and is only 50KB, but excluding it prevents unnecessary cache invalidation.

2

Train AI on Your WooCommerce Catalog

Export your WooCommerce products as CSV and upload to Boei. The AI learns every product name, description, price, and stock status. Set auto-sync so new products are covered automatically.

3

Use Quick Prompts for Common WordPress Questions

Set up suggested conversation starters like 'What are your services?', 'See pricing', or 'Book a call'. These give visitors a starting point and increase chat engagement by 40%.

4

Connect to Your WordPress Forms Pipeline

Already using Contact Form 7 or WPForms? Keep them for detailed inquiries. Use Boei for instant questions. Both feed into the same CRM via webhooks.

What WordPress Site Owners Say

WordPress Live Chat FAQ

How do I add live chat to WordPress?

Go to Plugins > Add New in your WordPress dashboard, search for 'Boei', install and activate. Then go to Settings > Boei and enter your Widget Key. The chat widget appears on every page immediately. Full WordPress installation guide.

Is Boei better than Tawk.to for WordPress?

Tawk.to is free but shows their branding on your site (removing it costs $19/mo) and has no AI chatbot. Boei includes AI that answers questions automatically, removes branding on paid plans, and adds 50+ channels like WhatsApp. If you want more than basic live chat, Boei is a better fit.

How does Boei compare to Tidio for WordPress?

Tidio starts at EUR 39/mo and charges extra for AI responses. Boei starts at $11/mo with 2,000 AI messages included. Boei also includes WhatsApp, email, and 50+ channels. Tidio limits team seats to 3 on their base plan. Boei has unlimited seats.

Will this plugin slow down my WordPress site?

No. Boei's script is under 50KB and loads asynchronously. It has no jQuery dependency and uses CDN delivery. Tested with WP Rocket, W3 Total Cache, LiteSpeed, and all major caching plugins. Zero impact on PageSpeed or Core Web Vitals.

Does it work with WooCommerce?

Yes. AI trains on your WooCommerce products and answers questions about pricing, availability, shipping, and returns. Upload your product catalog as CSV for complete coverage. Works with all WooCommerce themes and extensions.

Does it work with Elementor, Divi, and Gutenberg?

Yes. Boei works with every WordPress page builder and theme: Elementor, Divi, Beaver Builder, WPBakery, Gutenberg, Astra, GeneratePress, Kadence, and custom themes. No conflicts. No special configuration needed.

Can my team take over AI conversations?

Yes. AI handles initial questions and routine inquiries. When a visitor needs a human, AI hands off with the full chat history and an AI-generated summary. Your team can also monitor all AI conversations live and jump in anytime.

What happens when nobody on my team is online?

AI keeps working. It answers questions, captures contact details, and qualifies leads around the clock. When your team comes back online, they see all conversations with summaries. No more 'we are currently offline' dead ends for your visitors.

Can I use it on multiple WordPress sites?

Yes. Growth plan includes 3 domains, Business plan includes 10. Each WordPress site gets its own chatbot with separate AI training. Also works on WordPress Multisite installations.

What channels work besides live chat?

50+ channels from one widget: WhatsApp, Messenger, email, contact forms, phone, SMS, Telegram, and more. WordPress visitors pick their preferred channel. Everything lands in one inbox.

Is it GDPR compliant?

Yes. Boei is a Dutch company with all servers in Amsterdam. The WordPress plugin runs without cookies by default. No consent banner needed for the chat widget. DPA available on request.

Can I try it free?

Yes. 7-day free trial with full AI access. Install the WordPress plugin, point AI at your site, and test it with real visitors. No credit card needed to start.

Stop Losing Visitors to 'We Are Offline'

Add AI live chat to WordPress in 5 minutes. Your visitors get answers. You get leads.

7-day free trial • No credit card required • AI chatbot included • Works with all themes and plugins