Best Squarespace Live Chat Widget

Live Chat for Squarespace

Squarespace has zero built-in chat. Visitors land on your beautiful Squarespace site, have a question about your services, and leave. Boei fixes that. Paste one script into Squarespace Code Injection, and your site gets AI-powered live chat that works on every page, portfolio, and product listing. No Squarespace plan upgrade needed.
✓ Trusted by 17,220 websites✓ Works on all Squarespace plans
★★★★★from 159 reviews

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Try the Squarespace Live Chat

Squarespace's Missing Feature: Live Chat

Squarespace is one of the most popular website builders for creatives, photographers, consultants, and small agencies. It has beautiful templates, solid SEO tools, and built-in scheduling. But it has no live chat. None. Not even a basic one.

That means every visitor who has a question about your pricing, your availability, or your process has exactly two options: fill out a static contact form (which converts at 2-3%), or leave your Squarespace site and find someone who answers faster.

What Squarespace users actually deal with:

  • No native messaging. Squarespace offers scheduling, e-commerce, and forms, but no way to chat with visitors in real time
  • Contact forms feel impersonal. A photographer's portfolio visitor won't fill out a form. They want to ask "are you available for a June wedding?" and get an answer now
  • Squarespace's app marketplace is limited. Unlike WordPress with thousands of plugins, Squarespace Extensions focus mostly on e-commerce and marketing. Chat options are few
  • Code Injection is the only way in. Adding third-party tools to Squarespace requires pasting code into Settings, Advanced, Code Injection. That scares off non-technical users

Boei was built for exactly this situation. One small script in your Squarespace footer, and you get live chat with AI that learns your site content automatically. It works on Squarespace 7.0, 7.1, Business plans, and Commerce plans. Here's the full Squarespace setup guide.

Boei live chat on Squarespace portfolio

Turn Squarespace Portfolio Views into Client Inquiries

Most Squarespace users are creatives: photographers, designers, architects, illustrators. Your portfolio pages get traffic, but visitors browse silently and leave. Boei's live chat appears on every Squarespace portfolio page. When someone views your work, the AI can answer questions about your rates, availability, and process based on your own content.
  • ✓Chat appears on every Squarespace portfolio page and gallery
  • ✓AI learns your services, pricing, and availability from your site pages
  • ✓Visitors ask about project scope, timelines, and rates in real time
  • ✓Collects name, email, and project details during the conversation
  • ✓Leads arrive in your inbox with the exact portfolio page they viewed
Try Free for 7 Days

Works with Squarespace Commerce Too

Selling products on Squarespace Commerce? Boei's AI learns your product catalog and answers shopper questions about sizing, materials, shipping, and returns. Unlike Squarespace's basic product FAQ blocks, live chat gives real-time answers that keep shoppers on the page instead of bouncing to a competitor.
  • ✓AI trains on your Squarespace product pages automatically
  • ✓Answers questions about shipping costs, delivery times, and returns
  • ✓Helps shoppers compare products and find the right variant
  • ✓Captures contact details from browsers who are not ready to buy yet
  • ✓Works on Squarespace Commerce Basic and Advanced plans
See How It Works
Boei live chat on Squarespace Commerce store

Why Squarespace Users Pick Boei

Built for How Squarespace Actually Works

Matches Your Squarespace Design

Boei adapts to your Squarespace template's colors and style. Three widget themes, dark mode, and custom CSS let you match any Squarespace design. Your chat looks like it belongs on your site.

Replaces Squarespace Forms

Squarespace contact forms convert at 2-3%. Boei's AI chat converts 3-5x higher because visitors get instant answers. Collected leads include the full conversation, not just a name and email.

Pairs with Squarespace Scheduling

Many Squarespace users rely on Acuity Scheduling. Boei qualifies visitors first, answers questions about your services, then guides them to book. Better qualified appointments, fewer no-shows.

95+ Languages, Auto-Detected

Squarespace itself only supports a handful of languages. Boei auto-detects each visitor's language and responds in it. Reach international clients without creating separate Squarespace pages for each language.

Squarespace Setup

How to Add Live Chat to Squarespace

Uses Squarespace's built-in Code Injection. No theme editing needed

Copy installation code 1

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Squarespace and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Click Edit Site 2

Click Edit Site

In your Squarespace dashboard, click "Edit Site" in the top right corner.

Open Code Injection 3

Open Code Injection

Click "Pages" in the left menu, then click "Custom Code" and select "Code Injection".

Paste Code & Save 4

Paste Code & Save

Enter your Boei code in the Footer section and press "Save" at the top left.

The Boei chatbot will now appear on all pages of your Squarespace site. Congrats, you are done!

Squarespace Features

Everything Your Squarespace Site Needs

Features built around how Squarespace sites are used

AI That Learns Your Squarespace Pages

Enter your URL. Boei crawls every Squarespace page, blog post, and product listing. The AI answers visitor questions using your content. No manual training.

AI-to-Human Handoff

AI handles the first response. When a visitor is ready to book or needs a custom quote, it passes the conversation to you on WhatsApp, email, or Messenger with full context.

WhatsApp After They Leave

Squarespace visitors close the tab and the conversation dies. With Boei, visitors can continue chatting on WhatsApp. Same AI, same inbox.

GDPR Without Cookie Banners

Boei runs cookieless by default. EU servers in Nuremberg. No extra consent popups cluttering your clean Squarespace design.

See Which Squarespace Pages Convert

Track which pages generate the most chat conversations and leads. Find out if your portfolio, pricing page, or blog drives the most inquiries.

Quick Prompts for Common Questions

Show suggested questions like 'What are your rates?' or 'Are you available in June?' so Squarespace visitors start chatting with one click.

Compare

Squarespace Live Chat Options Compared

The honest breakdown for Squarespace site owners

BoeiTidioLiveChatCrisp
Starting pricefrom $19/moEUR 39/moEUR 76/moEUR 25/mo
AI chatbot includedYes (2,000 msgs)No (paid add-on)✗No (paid add-on)
Learns Squarespace contentYes, auto-crawlManual setupManual setupManual setup
WhatsApp + 50 channelsIncludedExtra costExtra costLimited
Squarespace 7.0 + 7.1YesYesYesYes
Squarespace CommerceYesYesYesYes
Team seatsUnlimited314
EU servers (GDPR)Yes (Nuremberg)✗✗Yes
Branding removalIncludedEUR 39+/moEUR 76+/moEUR 95/mo

Bottom line: Most Squarespace chat tools charge per agent and sell AI as an expensive add-on. Boei includes AI, a shared inbox + built-in CRM with no per-seat AI fees, and 50+ channels from $19/mo.

How Different Squarespace Users Use Live Chat

Photographers and Videographers

Your Squarespace portfolio gets views. But visitors don't always click the contact page. With Boei, they ask about availability and pricing right from the gallery. AI answers based on your services page and collects their event details. You wake up to qualified leads instead of empty analytics.

Coaches and Consultants

You run your business on Squarespace with Acuity Scheduling. Boei qualifies prospects before they book. AI answers questions about your programs, asks about their goals and budget, and only then points them to schedule a call. Better leads, fewer tire-kicker appointments.

Small Agencies and Freelancers

Clients browse your Squarespace case studies at 11pm. They have questions about your process and pricing. AI handles the first conversation, collects project details, and delivers a brief to your inbox. You respond the next morning with context instead of starting from scratch.

Squarespace Commerce Stores

Shoppers on your Squarespace store want to know about sizing, materials, or shipping before they buy. AI answers from your product pages instantly. Less hesitation, more completed orders.

What Squarespace Users Say About Boei

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Squarespace Tips

Get the Most Out of Chat on Squarespace

1

Use Footer Code Injection, Not Header

Paste the Boei script in Footer Code Injection so it loads after your Squarespace page content. This keeps your site fast and your Core Web Vitals clean.
2

Train AI on Your Scheduling Page

If you use Acuity Scheduling on Squarespace, make sure the AI knows your available services and booking link. It can guide visitors to schedule after answering their questions.
3

Add Quick Prompts for Your Industry

Photographers: 'Are you available for weddings?' Consultants: 'What are your rates?' Agencies: 'Can I see case studies?' Match prompts to what your Squarespace visitors actually ask.
4

Connect WhatsApp for After-Hours Leads

Squarespace visitors browse evenings and weekends. Let them continue the conversation on WhatsApp so you don't lose leads when they close the browser tab.

FAQ

Squarespace Live Chat Questions

Does Boei live chat work with Squarespace's template system?

Yes. Boei works with every Squarespace template, both 7.0 and 7.1 versions. It installs via Code Injection, which is a built-in Squarespace feature. No template files get changed, and the chat widget adapts to your design.

Why doesn't Squarespace have built-in live chat?

Squarespace focuses on design, content, and e-commerce. Live chat and messaging have never been part of their platform. Their recommendation is to use third-party tools via Code Injection or Extensions. Boei is one of those tools.

How do I install Boei on Squarespace?

Go to your Squarespace dashboard. Open Settings, then Advanced, then Code Injection. Paste the Boei script in the Footer field. Save. The chat widget appears on every page of your Squarespace site. Takes about 3 minutes. Full Squarespace installation guide.

Do I need a Squarespace Business or Commerce plan?

Code Injection is available on Squarespace Business, Commerce Basic, and Commerce Advanced plans. It is not available on Squarespace Personal plans. If you are on Personal, you would need to upgrade to Business to add live chat.

Will live chat slow down my Squarespace site?

No. Boei loads asynchronously after your Squarespace page content renders. The script is tiny (under 50KB) and delivered via CDN. It does not affect your Squarespace site's loading speed or Core Web Vitals scores.

Does the AI learn from my Squarespace blog posts too?

Yes. Boei's AI crawls your entire Squarespace site, including blog posts, portfolio pages, product listings, and info pages. If it is published on your Squarespace site, the AI can answer questions about it.

Can I show chat only on certain Squarespace pages?

Yes. Boei supports display rules so you can show or hide the chat widget on specific pages. For example, show it on your services and portfolio pages but hide it on your blog.

Does it work with Squarespace Scheduling (Acuity)?

Boei and Acuity Scheduling work great together. AI answers visitor questions about your services and availability, qualifies them, and then directs them to your Acuity booking page. Better qualified appointments.

How much does live chat for Squarespace cost?

Boei starts at $19/mo (annual) for the Starter plan. That includes the AI chatbot with 2,000 AI messages/mo, live chat, and the full widget, plus lead collectors and WhatsApp AI replies.

Is it GDPR compliant for European Squarespace users?

Yes. Boei is built by a Dutch company. All servers are in Nuremberg. The widget runs without cookies by default, so no consent banner is needed for the chat itself. We provide a DPA on request.

Live Chat for Other Platforms

Your Squarespace Site Deserves Live Chat

5-minute setup via Code Injection. AI included. No Squarespace plan upgrade needed.

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card required • ✓ Works on Squarespace 7.0 and 7.1 • ✓ AI chatbot included

from 159 reviews