Your AI Replies to Text Messages Too

Customers text you. Your AI answers in seconds. Leads get follow-up texts on schedule. Every SMS conversation lands in the same inbox as your WhatsApp, email, and live chat. One AI, every channel.
✓AI replies in seconds✓One inbox for everything✓Scheduled follow-ups✓24/7 coverage

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from 159 reviews

Try It Right Now

Text +1 (833) 699-8919 - that's our AI agent. Ask it anything about Boei. This is the same AI that will reply to your customers 24/7 once you set up SMS.

17,000+

Businesses use Boei

50+

Channels in one inbox

4.7

Rating on G2 & Trustpilot

$19

Per month to start

Sound Familiar?

The SMS problems small businesses deal with every day

Texts Pile Up Unanswered

A customer texts at 2pm. You're busy. By 5pm they've already hired someone else. Slow replies cost you real money.

No One's There After Hours

Half your texts come in after 6pm or on weekends. Right now those customers get silence until Monday morning.

Leads Go Cold Without Follow-Up

You collect a phone number from your website form. Then forget to text them. By the time you do, they've moved on.

One Person's Phone Handles Everything

All business texts go to one phone. That person goes on vacation and customer messages disappear into the void.

SMS Features That Close More Deals

AI handles the conversations. You handle the revenue.

AI Replies in Seconds

A customer texts a question. Your AI reads it, checks your knowledge base, and sends a helpful answer before you even see the notification. Same AI that powers your website chatbot and email replies. Trained on your content, your products, your pricing.

24/7 Text Coverage

Evenings, weekends, holidays. Your AI answers texts around the clock. Customers get instant help at 11pm on a Saturday. You wake up to a list of handled conversations instead of a pile of unanswered messages.

Follow-Up Texts on Schedule

A lead fills out your form on Monday. Your AI sends a follow-up text on Wednesday. Then another on Friday if they haven't replied. Smart scheduling picks the right time and day. Set a maximum so nobody gets spammed.

Every Channel, One Inbox

SMS sits right next to WhatsApp, email, and live chat in the same inbox. Your team works from one dashboard. No switching between apps or checking a separate phone.

AI Qualifies Leads by Text

Your AI asks the right questions: what they need, when they need it, their budget. It captures name, email, and details mid-conversation. Warm leads get routed to your team with a summary of the full conversation.

Your Whole Team Can Reply

No more one-person bottleneck. Multiple team members see and respond to SMS conversations from the shared inbox. Someone's on vacation? Another team member picks it up. No messages fall through the cracks.

Replies in Any Language

Customer texts in Spanish? AI replies in Spanish. No translation setup needed. Supports 95+ languages automatically. Great for businesses in multilingual areas or with international customers.

AI Hands Off When Needed

When a conversation needs a human touch, the AI escalates to your team with a summary. Your agent sees the full history and picks up without the customer repeating themselves. Smooth handoff, no awkward transitions.

SMS Before and After Boei

What changes when AI handles your text messages

Before BoeiWith Boei
Response timeHours (or never)Seconds, 24/7
After-hours textsUnanswered until morningAI replies instantly
Lead follow-upManual, often forgottenScheduled automatically
Who can replyOne person's phoneYour whole team from one inbox
Other channelsSeparate tools for eachSMS + WhatsApp + email in one place
Lead info capturedJust a phone numberName, email, needs, budget
LanguagesOnly what your team speaks95+ languages, automatically

Your AI turns text messages from a chore into a sales channel. Faster replies, better follow-up, no missed leads. Start your free trial and see the difference in the first week.

How Businesses Use AI SMS

1

Appointment Confirmations

A client books online. Your AI sends a confirmation text with the date, time, and address. The day before, it sends a reminder. If the client texts back to reschedule, the AI handles it or routes to your team.
2

Lead Follow-Up After Form Submissions

Someone fills out your contact form at 9pm. Instead of waiting until you check your email tomorrow, your AI sends a text within minutes: "Thanks for reaching out. I'm Boei's AI assistant. Can I help with anything while you wait for the team?" Keeps the lead warm.
3

Quick Answers to Common Questions

"What are your hours?" "Do you offer free estimates?" "How much does X cost?" These questions come in all day. Your AI answers them instantly from your knowledge base. Your team focuses on conversations that actually need a human.
4

Order and Service Updates

Customer texts "Where's my order?" or "When is my appointment?" Your AI checks the knowledge base and responds. For e-commerce stores, pair with agentic AI actions to look up order status automatically.
5

Re-Engaging Cold Leads

You have a list of leads who went quiet. Use bulk follow-ups to send a personal text: "Hi Sarah, we spoke last month about your kitchen renovation. Still interested?" Smart scheduling sends at the right time, on working days, in their timezone.

What Customers Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

SMS Features FAQ

How does AI SMS auto-reply work?

When a customer texts your business number, Boei's AI reads the message, checks your knowledge base, and sends a helpful reply in seconds. If the AI can't answer, it hands off to your team in the shared inbox with full context. Same AI that powers your website chat and email.

How much does SMS cost?

Boei plans start at $19/month. SMS messages are a pay-as-you-go add-on at $10 per 100 messages. AI credits for generating replies are included in your plan. No monthly minimums or hidden fees.

Can I send follow-up texts to leads automatically?

Yes. Boei's CRM includes bulk follow-ups with smart scheduling. Pick the channel (SMS or WhatsApp), set the time and day, choose a timezone, and set a maximum number of follow-ups per lead. Your AI writes the message or you write it yourself.

Does SMS work with WhatsApp and email too?

Yes. SMS, WhatsApp, email, and live chat all flow into the same shared inbox. Your team sees every conversation in one dashboard. The same AI knowledge base powers replies across all channels. Customers pick whatever they prefer.

Is there a limit on how long AI replies can be?

AI replies are kept concise for SMS. This keeps your messages readable and your costs predictable. The AI is trained to give useful, complete answers in short form. If a question needs a longer explanation, it can share a link to your website.

Do I need any technical setup?

You connect a messaging account in the Boei dashboard, pick a phone number, and you're live. Boei walks you through each step with a guided setup. No coding, no API documentation, no developer needed.

Can my whole team respond to texts?

Yes. All SMS conversations appear in the shared inbox. Multiple team members can view, claim, and reply. No more relying on one person's phone. Agent routing distributes conversations fairly across your team.

What kind of businesses use SMS auto-reply?

Service businesses (salons, dentists, repair shops), real estate agents, e-commerce stores, and consultants. Any business where customers text questions and expect fast answers. SMS works especially well in the US, Canada, and Australia where texting is the default.

Does the AI support multiple languages over SMS?

Yes. The AI detects the language of the incoming text and replies in the same language. It supports 95+ languages with no manual translation setup. If someone texts in Portuguese, the AI answers in Portuguese.

What happens when the AI can't answer a question?

It escalates to your team. The agent sees the full conversation history plus an AI-generated summary. They pick up without the customer repeating themselves. You set the escalation rules: always hand off for certain topics, or only when the AI is unsure.

Let Your AI Handle Text Messages

Faster replies, automatic follow-ups, zero missed leads. Same AI that runs your website chat, now on SMS.

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card required • ✓ All features included • ✓ Cancel anytime