Manage Tenant Requests and Fill Vacancies With One AI Agent

A tenant messages "My kitchen faucet is leaking" at midnight. Boei asks how severe it is, logs maintenance request #4521, assigns it to your plumber, emails the tenant a confirmation with expected response time, sends a WhatsApp update when the technician is scheduled, and after the repair sends a satisfaction survey. Meanwhile, a prospective tenant asks about 2-bedroom apartments - Boei shows available units with photos and pricing, books a viewing, and adds them to your leasing pipeline. All without your team touching a thing.

Logs maintenance requests and assigns contractors
Shows available units and books viewings
Follows up on WhatsApp, email, and SMS
Start 7-Day Free Trial

Enterprise? Schedule a demo →

Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

$19

Per month, all channels included

24/7

Tenant support without extra staff

80%

Routine questions handled by AI

0

Maintenance requests lost overnight

Hundreds of Tenants, One Property Manager - The Math Does Not Work

You manage 200 units across five buildings. Every day, tenants message about leaking pipes, broken locks, parking disputes, package deliveries, lease renewals, and noise complaints. Prospective tenants want to know what is available and when they can see it. Your phone rings nonstop. Your inbox is buried. Maintenance requests get lost in email threads.

Hiring another leasing agent costs $40,000-$55,000 a year. And they still only work 9 to 5. The tenant whose heater broke at 11 PM on a Friday? They are posting a 1-star review before Monday morning.

Boei handles the entire conversation - from first message to resolution - on your website, WhatsApp, email, and SMS. It logs maintenance tickets, searches your available units, books viewings, looks up lease details, and follows up automatically. It connects to Buildium, AppFolio, Yardi Voyager, and the other systems you already use. That is not a chatbot. That is an AI employee for your property management company.

Every Unanswered Message Costs You Tenants and Revenue

Sound familiar? Boei handles all of it automatically.

Maintenance Requests Disappear Into Email Threads

A tenant emails about a leaking faucet. Your manager sees it between 47 other messages. Three days later, the tenant calls angry because nobody responded. The faucet dripped into the unit below. Now you have two repairs instead of one. Boei logs the request instantly, assigns it to the right contractor based on category, and keeps the tenant updated at every step.

Vacant Units Sit Empty Because You Cannot Answer Fast Enough

A prospective tenant asks "Any 2-bedrooms available?" on a Saturday afternoon. Your office is closed. By Monday they have signed a lease somewhere else. Every empty unit costs you $50-$100 per day in lost rent. Boei responds instantly, shows available units with photos and pricing, books a viewing, and collects their application documents - even at 2 AM.

Your Team Answers the Same Questions Hundreds of Times

"When is rent due?" "Where do I park?" "Can I have a pet?" "How do I submit a maintenance request?" Your property managers spend hours each week answering questions that have the same answer every time. Boei handles all of these from your building rules and lease terms, so your team focuses on what actually requires a human.

How Boei Runs Your Property Management - The Full Chain

Not just answers. Full action chains from tenant question to resolution.

Maintenance Request Logging With Full Follow-Up

Tenant says "My kitchen faucet is leaking." Boei asks: is it dripping or flooding? Dripping - Boei logs maintenance request #4521 via webhook to Buildium, AppFolio, Rent Manager, or your ticketing system. It assigns the request to your plumber based on category. Emails the tenant a confirmation with the request number and expected response time. When the technician is scheduled, Boei sends a WhatsApp update with the date and time window. After the repair, it sends a satisfaction survey. The entire chain runs without your manager opening a single email.

Available Unit Search With Apartment Cards

Prospective tenant asks "Any 2-bedroom apartments available?" Boei searches your listings via webhook to Yardi Voyager, AppFolio, TenantCloud, or your own database. Shows matching units as cards with photos, price, square footage, floor, and availability date. "The 2BR on floor 3 is $1,800/mo, available June 1. It has in-unit laundry and a balcony." The prospect taps a unit. Boei immediately asks if they want to schedule a viewing. Learn about product cards.

Viewing Scheduling and Leasing Pipeline

Prospect says "Can I see the 2BR on Saturday?" Boei checks your Calendly or Google Calendar, books the viewing for Saturday 11 AM, and confirms instantly. Then the chain kicks in: Boei emails the prospect a confirmation with the unit details, building address, and a list of documents to bring - ID, proof of income, references. Adds the prospect to your leasing pipeline with unit preference, budget, and move-in date. Sends a WhatsApp reminder the morning of the viewing. After the viewing, follows up asking if they want to apply. See booking features.

Rent and Lease Status Lookup

Tenant asks "When is my rent due?" or "How much do I owe this month?" Boei looks up their account via webhook to Buildium, AppFolio, Rent Manager, or Propertyware. "Your rent of $1,650 is due on the 1st. Current status: paid through April. Next payment due May 1." It can also answer lease questions: "Your lease expires August 31, 2026. Renewal options will be sent 60 days before expiration." No more calling the office for basic account information.

Document Collection and Application Processing

After a viewing, Boei follows up: "Ready to apply? I will need a copy of your ID, proof of income from the last 3 months, and 2 references." The prospect uploads documents directly in the chat. Boei collects them, attaches them to the lead in your pipeline, and notifies your leasing team that a complete application is ready for review. No back-and-forth emails chasing missing documents.

Multi-Channel Tenant Communication

Tenant starts a maintenance request on your website, gets an update on WhatsApp, and receives a satisfaction survey by email. Every message stays in one shared inbox. AI replies on all channels automatically. Your team sees the full conversation history regardless of which channel the tenant used. Supports WhatsApp, email, SMS, and your website chat.

Noise Complaints and Common Area Booking

Tenant messages "My neighbor in 4B is playing loud music at midnight." Boei logs the noise complaint with the unit number, date, time, and description. It emails the tenant a confirmation that the complaint has been recorded. After multiple complaints about the same unit, your manager gets an alert. Boei also handles common area bookings - rooftop terrace, party room, gym slots - checking availability and confirming reservations.

Move-In, Move-Out, and Parking Management

New tenant asks about move-in. Boei schedules the elevator reservation, shares building access instructions, provides parking space assignment, and sends a checklist of what to bring on move-in day. For move-outs, it schedules the inspection, explains the deposit return timeline, and collects forwarding address. Parking requests are handled the same way - Boei checks available spots, assigns one, and confirms with the space number and any rules.

Boei vs Hiring a Leasing Agent vs AppFolio Chatbot

Full AI agent capabilities at a fraction of the cost.

Feature Boei ($19/mo) AppFolio Built-In Chat Hiring a Leasing Agent
24/7 tenant support ✓ Yes ✗ Limited $55K+/year salary
Maintenance request logging via webhook ✓ Yes Basic Manual
Available unit search with cards ✓ Yes ✗ Manual
Viewing scheduling with follow-up ✓ Yes ✗ Manual
Rent and lease status lookup ✓ Yes In-app only Manual
WhatsApp + SMS + Email auto-reply ✓ Yes ✗ ✗
Document collection in chat ✓ Yes ✗ Manual
Deal pipeline for leasing ✓ Yes ✗ Separate CRM needed
Noise complaint and common area booking ✓ Yes ✗ Manual
Connects to Buildium, Yardi, Rent Manager Webhooks AppFolio only N/A
GDPR compliant EU servers ✓ Yes US only N/A

What Business Owners Say About Boei

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.
Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.
Marcel Hogenhout

Marcel Hogenhout

Managing Director, Orangebeard

Boei integrates all possible chat, mail, and call applications in a very accessible way. It helps us to create a simple but beautiful contact button on our websites without external help.
Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.
David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Seif Ahmed

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.
Neu

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!
Irfan

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.
Peter C

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.
Andrew Lee

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.
Grzegorz G.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.
Joshua G.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.
Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization
Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.
David S.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.
Vance W.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.
Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)
Grant

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!
Hansie

Hansie

Works great, nice variation of apps
Chandra Kusuma

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.
Pepe

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.
Arjun E.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.
José Manuel D.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(
Cristian Trappolini

Cristian Trappolini

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!
Daniel Gyger

Daniel Gyger

A must for simplicity and efficiency. To test it is to approve it, in any case we can only recommend it.
Nitesh Manav

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.
Renaat Sioncke

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.
Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.
Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.
Marcel Hogenhout

Marcel Hogenhout

Managing Director, Orangebeard

Boei integrates all possible chat, mail, and call applications in a very accessible way. It helps us to create a simple but beautiful contact button on our websites without external help.
Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.
David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Fran Tully

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran
Proinsias M.

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.
Gavin S.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.
Sara Hall

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.
Mike Foston

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!
Lukáš H.

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.
Bikram K. S.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.
Jay F.

Jay F.

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.
Ilias A.

Ilias A.

SEO Specialist

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.
Jon

Jon

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.
Weboo.gr

Weboo.gr

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.
Roscoe Houston

Roscoe Houston

Really love how far Boei has come and grown! A must have in tool box!
Dieter Staudinger

Dieter Staudinger

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!
Jeremy Smith

Jeremy Smith

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.
Brendah Akoth

Brendah Akoth

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!
Alexander Martenson

Alexander Martenson

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.
Sheeny

Sheeny

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.
Nuno

Nuno

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.
Robert-Jan

Robert-Jan

CEO/Founder

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!
CyberCooker

CyberCooker

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.
Eddine

Eddine

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.
Jairo R.

Jairo R.

Account Executive

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.
Jaime M.

Jaime M.

Co-Founder

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.
Stefan M.

Stefan M.

CEO

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.
Albert H.

Albert H.

Trainer

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!
Andres S.

Andres S.

Director

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.
Fran Tully

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran
Proinsias M.

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.
Gavin S.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.
Sara Hall

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Frequently Asked Questions

Can the AI actually create maintenance tickets in my property management software?

Yes. Boei connects to Buildium, AppFolio, Rent Manager, Yardi Voyager, TenantCloud, Propertyware, and Maintenance Connection via webhooks. When a tenant reports an issue, the AI agent collects the details - unit number, category, severity, description - and creates a ticket in your system automatically. It assigns the request to the right contractor based on category and priority. The tenant gets a confirmation with a ticket number and expected response time.

How does the AI show available apartments to prospective tenants?

Import your listings via CSV, Google Sheets, or connect directly to your property management software. When a prospect asks "Any 2-bedrooms available under $2,000?" the AI searches your inventory and shows matching units as cards with photos, price, square footage, floor, and availability date. The prospect taps a unit to get more details and can book a viewing directly in the conversation. Listings sync automatically so availability is always current. Learn about product cards.

Can Boei look up a tenant's rent payment status and lease details?

Yes. The AI connects to your property management software via webhook and can look up account information in real time. A tenant asks "When is my rent due?" and gets "Your rent of $1,650 is due on the 1st. Current status: paid through April." It can also answer lease questions: expiration date, renewal options, pet policy for their specific lease, and deposit details. No more calling the office for basic account information.

What happens after a viewing is booked?

Boei does not stop at the booking confirmation. It emails the prospect a confirmation with the unit details, building address, and a list of documents to bring for the application - ID, proof of income, references. The morning of the viewing, it sends a WhatsApp reminder. After the viewing, Boei follows up asking if they want to apply and starts collecting documents. If the prospect no-shows, Boei automatically messages to reschedule. Every step is logged in your leasing pipeline.

How does the AI handle emergency vs routine maintenance?

When a tenant reports an issue, Boei asks about severity. "Is the faucet dripping or is there flooding?" For emergencies like flooding, gas leaks, or no heat in winter, Boei immediately escalates - creates an urgent ticket, notifies your emergency contractor, and provides the tenant with emergency contact numbers. For routine issues, it logs the request, assigns it to the appropriate contractor for normal scheduling, and keeps the tenant updated on progress.

Can tenants upload documents like lease applications through the chat?

Yes. After a viewing, Boei asks the prospect to submit their application documents: ID, proof of income, references, and any other documents you require. The prospect uploads files directly in the chat conversation. Boei collects them, attaches everything to the lead in your pipeline, and notifies your leasing team that a complete application is ready for review. No more email chains chasing missing documents.

Does Boei work on WhatsApp and SMS, not just the website?

Yes. Boei works across your website, WhatsApp, email, and SMS. A tenant can report a maintenance issue on WhatsApp at midnight and get the same full experience - severity questions, ticket creation, contractor assignment, and follow-up updates. All conversations from every channel land in one shared inbox so your team sees everything in one place.

How much does Boei cost for a property management company?

Boei starts at $19/mo (Starter annual). Starter at $19/mo adds 2,000 AI credits and email, WhatsApp, and SMS automation - enough for a single building. Growth at $49/mo includes 3 domains and 3 chatbots, which works well for managing multiple properties with separate websites. Business at $129/mo covers 10 properties with white-label options for larger portfolios. No per-agent fees - your entire team gets access. See pricing.

How long does setup take?

About 5 minutes for the basic setup: add one script to your website and the AI agent is live. It immediately handles tenant questions about building rules, parking, pet policies, and other common topics using your training content. Connecting to your property management software for maintenance tickets and unit search takes another 15-30 minutes depending on your setup. Boei works with any website platform including WordPress, Squarespace, Webflow, and custom-built property sites.

Is Boei GDPR compliant? We manage properties in the EU.

Yes. Boei runs on EU servers and is fully GDPR compliant. Tenant data - personal information, maintenance requests, lease details, conversation history - is stored in the EU. You can configure data retention policies and honor deletion requests. This matters for property managers handling sensitive tenant information like income verification, ID documents, and payment records. See our privacy policy.

Stop Losing Tenants to Slow Response Times

Boei logs maintenance requests, shows available units, books viewings, and follows up automatically. Join 17,000+ businesses. 7-day free trial, no credit card required.

Start 7-Day Free Trial See All Features

Enterprise? Schedule a demo →

5-minute setup • No credit card required • Website + WhatsApp + SMS + Email • From $19/mo (Starter annual)