Your AI Agent Quotes, Collects Claims, and Books Agent Calls Around the Clock

A visitor asks "how much for car insurance on a 2022 Golf?" Your AI agent collects driver age, claims history, and coverage level, calculates a premium estimate via your rating engine, emails a branded quote PDF, adds the lead to your pipeline tagged "Quote Sent", schedules an email follow-up, and hands warm leads to a licensed agent with full context. All before the prospect calls a competitor.
✓Live quote calculations via webhook✓Branded quote PDFs emailed automatically✓Anti-hallucination, compliance safe

Enterprise? Schedule a demo →

from 159 reviews

Trusted by 17,000+ Businesses Worldwide

17,000+

Businesses use Boei

EU

Hosted in Nuremberg

30%

More leads on average

5 min

Setup time

Built for Independent Agencies, Brokers, and Carriers

Independent insurance agencies lose quotes every night and every weekend. A prospect visits your site at 10 PM, fills out a form (maybe), and by morning they have already called a competitor. Boei changes that.

The AI agent handles website chat, WhatsApp, email, and SMS from one inbox. It does not just answer questions, it takes action. It collects driver/vehicle/coverage details through conversation, calls your rating engine via webhook (Duck Creek, Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft), calculates a premium estimate, emails a branded PDF quote, adds the lead to your deal pipeline tagged "Quote Sent", and schedules an automated follow-up. When a prospect says "looks good, I want to bind," the AI hands the warm lead to a licensed agent with full conversation context.

No fabricated policy terms. No invented coverage limits. The anti-hallucination system only answers from your approved content. Binding decisions always go to a licensed agent. Your compliance team can sleep at night.

For functional details on quote workflows, claims FNOL, and renewal automation, see the insurance AI chatbot feature page. For a full comparison of insurance chatbot tools, read our 9 best insurance AI chatbots roundup.

Real Conversations, Real Actions

See what Boei's AI agent does in a single client interaction

Auto Quote Workflow

Visitor: "how much for a 2022 Golf?" - AI asks driver age, ZIP, claims history, coverage level - Calls rating engine via webhook - Returns: $89/mo comprehensive - Visitor: "what about liability only?" - Recalculates: $52/mo - Emails branded PDF quote - Adds to pipeline as "Auto Quote Sent" - Tags lead for agent follow-up

Home Insurance Bundle

After auto quote: "Want a home insurance estimate too? You'll save 10% bundling." - Collects property type, value, year built, ZIP - Calculates building + contents + liability - Compares basic vs comprehensive - Bundles with auto: $134/mo combined - Emails combined proposal - Tags lead as "Multi-Policy Cross-Sell" - Hands off to a licensed agent

Claims FNOL Intake

Existing policyholder: "I had an accident" - AI verifies policy number - Collects: incident date/time, location, parties, injuries, photos in chat - Generates FNOL summary - Routes to assigned adjuster via webhook - Sends acknowledgment email with claim number - Tags conversation "Claim - New FNOL"

Built for Insurance Workflows

Every feature connects to the next - quotes trigger emails, emails trigger pipeline updates, pipeline updates trigger renewals

Live Quote Calculations

The AI agent collects driver, vehicle, property, and coverage details through conversation, then calls your rating engine via webhook (Duck Creek, Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore) and returns a premium estimate. Clients ask "what if" scenarios (different deductibles, coverage levels) and get instant recalculations.

Compliance-Safe AI

Anti-hallucination safeguards prevent invented coverage terms or policy limits. The AI only answers from your approved content. Safety constraints block any binding decisions or specific policy recommendations - those always go to a licensed agent. Full conversation audit trail for compliance review. Data on EU servers.

Branded PDF Quote Emails

After every quote, the AI emails a complete branded PDF: premium breakdown, coverage details, deductible options, terms, and next steps. Your firm's logo, colors, and contact info on every quote. No copy-paste, no manual PDF generation.

Claims FNOL Intake

First Notice of Loss collected through conversation on whatever channel the policyholder uses (website chat, WhatsApp, or email): incident details, photo uploads, parties involved, injuries, police reports. AI generates a structured FNOL summary and routes to the assigned adjuster via webhook. Policyholder gets an acknowledgment email with claim number.

Pipeline with Auto-Qualification

Leads enter your deal pipeline tagged: "Auto Quote Sent", "Multi-Policy Cross-Sell", "Renewal Due 30d", "Claim - New FNOL". The AI collects driver history, claims, coverage preferences, and timeline during the conversation. Your agents see a complete profile before the first call.

One Inbox for Every Channel

Policyholders message you on whatever channel suits them - website chat, WhatsApp, email, SMS, Instagram, Facebook - and the AI auto-replies on every channel from a single inbox. Bulk follow-ups and pipeline reminders keep agents on top of warm quotes and renewals without switching tools.

Connect to Your AMS

Webhooks connect to Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore AMS, Salesforce Financial Services Cloud, Duck Creek, and any system with an API. Push leads, pull customer data, sync status updates - all from the chat conversation. Your AMS stays the system of record.

White-Label for Brand Trust

Custom domain, your branding, your colors. No third-party logos on the chat widget. Critical for insurance where brand trust directly impacts conversion. See white-label options.

Full Action Chains for Insurance Agencies

1

Auto Insurance Quote to Booked Call

Step 1: Visitor asks "how much for car insurance on a 2022 Golf?"
Step 2: AI asks: ZIP, driver age, years licensed, claims history, coverage level (liability, collision, comprehensive)
Step 3: Calls rating engine via webhook
Step 4: Returns: $89/mo full coverage, $52/mo liability only
Step 5: Visitor: "What about with a higher deductible?" - Recalculates: $74/mo full coverage, $1,000 deductible
Step 6: Emails branded PDF quote with all options
Step 7: Adds to pipeline as "Auto Quote Sent - Pre-qualified"
Step 8: Hands off to a licensed agent with full conversation context to bind the policy
2

Home Insurance Cross-Sell After Auto

Step 1: After auto quote: AI asks: "Would you like a home insurance estimate too? Bundling saves 10%."
Step 2: Collects: property type, year built, value, ZIP, claims history
Step 3: Calculates: basic (building only) vs comprehensive (building + contents + liability)
Step 4: Shows comparison: $45/mo basic vs $72/mo comprehensive
Step 5: Bundles: "Combined auto + home with 10% multi-policy discount: $134/mo"
Step 6: Emails combined proposal
Step 7: Tags lead as "Multi-Policy Cross-Sell"
Step 8: Hands off to a licensed agent to discuss both
3

Claims FNOL Intake

Step 1: Existing policyholder reaches out (website chat, WhatsApp, or email): "I had a fender bender"
Step 2: AI verifies policy number and identity
Step 3: Collects via conversation: date, time, location, other parties, injuries (yes/no), police involved (yes/no)
Step 4: Asks for photo uploads in the same conversation: damage photos, other vehicle, scene, license plates
Step 5: Collects police report number if applicable
Step 6: Generates structured FNOL summary
Step 7: Routes to assigned adjuster via webhook to your AMS
Step 8: Sends acknowledgment email with claim number and adjuster name
Step 9: Tags conversation "Claim - New FNOL" in pipeline
4

Renewal Conversations

Step 1: Policyholder messages near renewal time: "My policy is up next month, what are my options?"
Step 2: AI verifies identity and asks about life changes (new car, address change, added drivers)
Step 3: Recalculates premium based on current rates and any changes
Step 4: Compares with prior year - flags increase or decrease
Step 5: If increase: notes the lead in pipeline as "Renewal - Re-Shop" so an agent can pull alternative carrier quotes
Step 6: Emails renewal documents
Step 7: Hands off to a licensed agent if changes are needed, otherwise tags as "Renewal - Confirmed"

Boei vs Other Insurance Chatbot Solutions

Flat plan pricing. Real actions, not just answers.

FeatureBoei ($19/mo)Tidio ($29/mo)Drift ($2,500/mo)Hi Marley (Enterprise)
AI agent with actionsYesChat onlyABM-focusedClaims only
Live quote calculationsYes (webhook)✗Custom dev✗
Branded PDF quote emailsYes✗Custom dev✗
Claims FNOL intakeYes✗✗Yes
Anti-hallucinationYesLimitedLimitedYes
Deal pipeline built-inYes✗Yes✗
GDPR / EU serversYesYesYesUS only
WhatsApp + email + SMSYesExtra costExtra costSMS focused
AMS webhook integrationsYesLimitedSalesforce onlyCarrier-specific
White-labelYes✗Enterprise onlyN/A
Flat pricingYes✗✗✗

What Our Customers Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Frequently Asked Questions

Can the AI agent really calculate insurance quotes?

Yes, when connected to your rating engine via webhook. The AI collects driver/vehicle/property/coverage details through conversation, sends them to your engine (Duck Creek, Applied Epic, EZLynx, AMS360, NowCerts, HawkSoft), receives back a premium, and presents it in chat. Your rating logic stays in your engine. The AI is the conversational interface.

What happens after the AI calculates a quote?

Full action chain: emails a branded PDF quote with all coverage options, adds the lead to your pipeline tagged "Quote Sent" with all collected details, schedules an email follow-up after deal creation, and routes warm leads to a licensed agent for binding. Each step happens automatically based on the conversation flow.

Is Boei compliant for insurance?

Yes. Anti-hallucination safeguards prevent the AI from inventing coverage terms or policy limits. Safety constraints block any binding decisions or specific policy recommendations - those always go to a licensed agent. Full conversation audit trail. Data on EU servers in Nuremberg. DPA available. See our security page.

Will the AI give insurance advice it shouldn't?

No. The AI never recommends specific policies, makes binding decisions, or invents coverage details. When a conversation requires a licensed agent, the AI hands off with full context. It calculates from your approved rate sheets and presents numbers - it does not advise on what to buy.

Which agency management systems integrate with Boei?

Boei connects via webhooks to Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore AMS, Salesforce Financial Services Cloud, Duck Creek, and any system with an API. Pull customer data, push leads, sync status updates. Your IT team can set up integrations using our webhook builder.

How does claims intake work?

The AI handles First Notice of Loss intake conversationally: collects incident details, photos via WhatsApp, parties involved, injuries, police reports. Generates a structured FNOL summary and routes to the assigned adjuster via webhook. Policyholder gets an acknowledgment SMS with claim number. The chatbot does not handle full claims management - that stays with your adjusters.

How much does Boei cost for insurance agencies?

Starter $19/mo (annual) includes 2,000 AI credits and email/WhatsApp/SMS automation. Growth $49/mo adds 3 chatbots, API access, and the deal pipeline. Business $129/mo adds white-label, custom domain, and 10 chatbots. See pricing.

Can I remove Boei branding from the widget?

Yes. The Business plan includes white-label with custom domain, your branding, and Boei branding removed. Critical for insurance where brand trust impacts conversion. See white-label options.

Does the AI handle multi-policy bundles?

Yes. After an auto quote, the AI can ask if the client wants a home or renters estimate, calculate it, show a multi-policy bundled price with discount applied, and email a combined proposal. Existing clients get recognized and offered multi-policy discounts automatically.

How fast can we get this live?

Median time to first quote workflow live is 3 days. Day 1: connect your website, upload your FAQ and quote criteria. Day 2: configure the rating engine webhook with your IT team. Day 3: test, refine, go live. No multi-month implementation projects.

Ready to Stop Losing Quotes Overnight?

Your AI agent quotes, collects claims, and books agent calls 24/7. Join 17,000+ businesses using Boei. 7-day free trial, no credit card required.

Enterprise? Schedule a demo →

✓ 5-minute setup • ✓ No credit card required • ✓ GDPR compliant, EU hosted • ✓ From $19/mo (Starter annual)