A visitor asks "how much for car insurance on a 2022 Golf?" Your AI agent collects driver age, claims history, and coverage level, calculates a premium estimate via your rating engine, emails a branded quote PDF, adds the lead to your pipeline tagged "Quote Sent", schedules an email follow-up, and hands warm leads to a licensed agent with full context. All before the prospect calls a competitor.
17,000+
Businesses use Boei
EU
Hosted in Amsterdam
30%
More leads on average
5 min
Setup time
Independent insurance agencies lose quotes every night and every weekend. A prospect visits your site at 10 PM, fills out a form (maybe), and by morning they have already called a competitor. Boei changes that.
The AI agent handles website chat, WhatsApp, email, and SMS from one inbox. It does not just answer questions, it takes action. It collects driver/vehicle/coverage details through conversation, calls your rating engine via webhook (Duck Creek, Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft), calculates a premium estimate, emails a branded PDF quote, adds the lead to your deal pipeline tagged "Quote Sent", and schedules an automated follow-up. When a prospect says "looks good, I want to bind," the AI hands the warm lead to a licensed agent with full conversation context.
No fabricated policy terms. No invented coverage limits. The anti-hallucination system only answers from your approved content. Binding decisions always go to a licensed agent. Your compliance team can sleep at night.
For functional details on quote workflows, claims FNOL, and renewal automation, see the insurance AI chatbot feature page. For a full comparison of insurance chatbot tools, read our 9 best insurance AI chatbots roundup.
See what Boei's AI agent does in a single client interaction
Visitor: "how much for a 2022 Golf?" - AI asks driver age, ZIP, claims history, coverage level - Calls rating engine via webhook - Returns: $89/mo comprehensive - Visitor: "what about liability only?" - Recalculates: $52/mo - Emails branded PDF quote - Adds to pipeline as "Auto Quote Sent" - Tags lead for agent follow-up
After auto quote: "Want a home insurance estimate too? You'll save 10% bundling." - Collects property type, value, year built, ZIP - Calculates building + contents + liability - Compares basic vs comprehensive - Bundles with auto: $134/mo combined - Emails combined proposal - Tags lead as "Multi-Policy Cross-Sell" - Hands off to a licensed agent
Existing policyholder: "I had an accident" - AI verifies policy number - Collects: incident date/time, location, parties, injuries, photos in chat - Generates FNOL summary - Routes to assigned adjuster via webhook - Sends acknowledgment email with claim number - Tags conversation "Claim - New FNOL"
Every feature connects to the next - quotes trigger emails, emails trigger pipeline updates, pipeline updates trigger renewals
The AI agent collects driver, vehicle, property, and coverage details through conversation, then calls your rating engine via webhook (Duck Creek, Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore) and returns a premium estimate. Clients ask "what if" scenarios (different deductibles, coverage levels) and get instant recalculations.
Anti-hallucination safeguards prevent invented coverage terms or policy limits. The AI only answers from your approved content. Safety constraints block any binding decisions or specific policy recommendations - those always go to a licensed agent. Full conversation audit trail for compliance review. Data on EU servers.
After every quote, the AI emails a complete branded PDF: premium breakdown, coverage details, deductible options, terms, and next steps. Your firm's logo, colors, and contact info on every quote. No copy-paste, no manual PDF generation.
First Notice of Loss collected through conversation on whatever channel the policyholder uses (website chat, WhatsApp, or email): incident details, photo uploads, parties involved, injuries, police reports. AI generates a structured FNOL summary and routes to the assigned adjuster via webhook. Policyholder gets an acknowledgment email with claim number.
Leads enter your deal pipeline tagged: "Auto Quote Sent", "Multi-Policy Cross-Sell", "Renewal Due 30d", "Claim - New FNOL". The AI collects driver history, claims, coverage preferences, and timeline during the conversation. Your agents see a complete profile before the first call.
Policyholders message you on whatever channel suits them - website chat, WhatsApp, email, SMS, Instagram, Facebook - and the AI auto-replies on every channel from a single inbox. Bulk follow-ups and pipeline reminders keep agents on top of warm quotes and renewals without switching tools.
Webhooks connect to Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore AMS, Salesforce Financial Services Cloud, Duck Creek, and any system with an API. Push leads, pull customer data, sync status updates - all from the chat conversation. Your AMS stays the system of record.
Custom domain, your branding, your colors. No third-party logos on the chat widget. Critical for insurance where brand trust directly impacts conversion. See white-label options.
Step 1: Visitor asks "how much for car insurance on a 2022 Golf?"
Step 2: AI asks: ZIP, driver age, years licensed, claims history, coverage level (liability, collision, comprehensive)
Step 3: Calls rating engine via webhook
Step 4: Returns: $89/mo full coverage, $52/mo liability only
Step 5: Visitor: "What about with a higher deductible?" - Recalculates: $74/mo full coverage, $1,000 deductible
Step 6: Emails branded PDF quote with all options
Step 7: Adds to pipeline as "Auto Quote Sent - Pre-qualified"
Step 8: Hands off to a licensed agent with full conversation context to bind the policy
Step 1: After auto quote: AI asks: "Would you like a home insurance estimate too? Bundling saves 10%."
Step 2: Collects: property type, year built, value, ZIP, claims history
Step 3: Calculates: basic (building only) vs comprehensive (building + contents + liability)
Step 4: Shows comparison: $45/mo basic vs $72/mo comprehensive
Step 5: Bundles: "Combined auto + home with 10% multi-policy discount: $134/mo"
Step 6: Emails combined proposal
Step 7: Tags lead as "Multi-Policy Cross-Sell"
Step 8: Hands off to a licensed agent to discuss both
Step 1: Existing policyholder reaches out (website chat, WhatsApp, or email): "I had a fender bender"
Step 2: AI verifies policy number and identity
Step 3: Collects via conversation: date, time, location, other parties, injuries (yes/no), police involved (yes/no)
Step 4: Asks for photo uploads in the same conversation: damage photos, other vehicle, scene, license plates
Step 5: Collects police report number if applicable
Step 6: Generates structured FNOL summary
Step 7: Routes to assigned adjuster via webhook to your AMS
Step 8: Sends acknowledgment email with claim number and adjuster name
Step 9: Tags conversation "Claim - New FNOL" in pipeline
Step 1: Policyholder messages near renewal time: "My policy is up next month, what are my options?"
Step 2: AI verifies identity and asks about life changes (new car, address change, added drivers)
Step 3: Recalculates premium based on current rates and any changes
Step 4: Compares with prior year - flags increase or decrease
Step 5: If increase: notes the lead in pipeline as "Renewal - Re-Shop" so an agent can pull alternative carrier quotes
Step 6: Emails renewal documents
Step 7: Hands off to a licensed agent if changes are needed, otherwise tags as "Renewal - Confirmed"
Flat plan pricing. Real actions, not just answers.
| Feature | Boei ($19/mo) | Tidio ($29/mo) | Drift ($2,500/mo) | Hi Marley (Enterprise) |
|---|---|---|---|---|
| AI agent with actions | ✓ Yes | Chat only | ABM-focused | Claims only |
| Live quote calculations | Yes (webhook) | ✗ | Custom dev | ✗ |
| Branded PDF quote emails | ✓ Yes | ✗ | Custom dev | ✗ |
| Claims FNOL intake | ✓ Yes | ✗ | ✗ | ✓ Yes |
| Anti-hallucination | ✓ Yes | ✗ Limited | ✗ Limited | ✓ Yes |
| Deal pipeline built-in | ✓ Yes | ✗ | ✓ Yes | ✗ |
| GDPR / EU servers | ✓ Yes | ✓ Yes | ✓ Yes | US only |
| WhatsApp + email + SMS | ✓ Yes | Extra cost | Extra cost | SMS focused |
| AMS webhook integrations | ✓ Yes | ✗ Limited | Salesforce only | Carrier-specific |
| White-label | ✓ Yes | ✗ | Enterprise only | N/A |
| Flat pricing | ✓ Yes | ✗ | ✗ | ✗ |
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Seif Ahmed
@seif588
Neu
@siddharthaneu
Irfan
@mak_web_media
Peter C
@peter_c1
Andrew Lee
@fromlife89
Grzegorz G.
Joshua G.
Ronald D.
Director Small-Business (50 or fewer emp.)
Fahd T.
Founder Small-Business (50 or fewer emp.)
David S.
CEO/Founder Small-Business (50 or fewer emp.)
Vance W.
Julien V.
Développeur d'e-commerce Small-Business (50 or fewer emp.)
Grant
Hansie
Chandra Kusuma
Pepe
Arjun E.
José Manuel D.
Cristian Trappolini
Daniel Gyger
Nitesh Manav
Renaat Sioncke
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Mike Foston
Lukáš H.
Bikram K. S.
Jay F.
Ilias A.
SEO Specialist
Jon
Weboo.gr
Roscoe Houston
Dieter Staudinger
Jeremy Smith
Brendah Akoth
Alexander Martenson
Sheeny
Nuno
Robert-Jan
CEO/Founder
CyberCooker
Eddine
Jairo R.
Account Executive
Jaime M.
Co-Founder
Stefan M.
CEO
Albert H.
Trainer
Andres S.
Director
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Your AI agent quotes, collects claims, and books agent calls 24/7. Join 17,000+ businesses using Boei. 7-day free trial, no credit card required.