Your AI Agent Quotes, Collects Claims, and Books Agent Calls Around the Clock

A visitor asks "how much for car insurance on a 2022 Golf?" Your AI agent collects driver age, claims history, and coverage level, calculates a premium estimate via your rating engine, emails a branded quote PDF, adds the lead to your pipeline tagged "Quote Sent", schedules an email follow-up, and hands warm leads to a licensed agent with full context. All before the prospect calls a competitor.

Live quote calculations via webhook
Branded quote PDFs emailed automatically
Anti-hallucination, compliance safe
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Trusted by 17,000+ Businesses Worldwide

17,000+

Businesses use Boei

EU

Hosted in Amsterdam

30%

More leads on average

5 min

Setup time

Built for Independent Agencies, Brokers, and Carriers

Independent insurance agencies lose quotes every night and every weekend. A prospect visits your site at 10 PM, fills out a form (maybe), and by morning they have already called a competitor. Boei changes that.

The AI agent handles website chat, WhatsApp, email, and SMS from one inbox. It does not just answer questions, it takes action. It collects driver/vehicle/coverage details through conversation, calls your rating engine via webhook (Duck Creek, Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft), calculates a premium estimate, emails a branded PDF quote, adds the lead to your deal pipeline tagged "Quote Sent", and schedules an automated follow-up. When a prospect says "looks good, I want to bind," the AI hands the warm lead to a licensed agent with full conversation context.

No fabricated policy terms. No invented coverage limits. The anti-hallucination system only answers from your approved content. Binding decisions always go to a licensed agent. Your compliance team can sleep at night.

For functional details on quote workflows, claims FNOL, and renewal automation, see the insurance AI chatbot feature page. For a full comparison of insurance chatbot tools, read our 9 best insurance AI chatbots roundup.

Real Conversations, Real Actions

See what Boei's AI agent does in a single client interaction

Auto Quote Workflow

Visitor: "how much for a 2022 Golf?" - AI asks driver age, ZIP, claims history, coverage level - Calls rating engine via webhook - Returns: $89/mo comprehensive - Visitor: "what about liability only?" - Recalculates: $52/mo - Emails branded PDF quote - Adds to pipeline as "Auto Quote Sent" - Tags lead for agent follow-up

Home Insurance Bundle

After auto quote: "Want a home insurance estimate too? You'll save 10% bundling." - Collects property type, value, year built, ZIP - Calculates building + contents + liability - Compares basic vs comprehensive - Bundles with auto: $134/mo combined - Emails combined proposal - Tags lead as "Multi-Policy Cross-Sell" - Hands off to a licensed agent

Claims FNOL Intake

Existing policyholder: "I had an accident" - AI verifies policy number - Collects: incident date/time, location, parties, injuries, photos in chat - Generates FNOL summary - Routes to assigned adjuster via webhook - Sends acknowledgment email with claim number - Tags conversation "Claim - New FNOL"

Built for Insurance Workflows

Every feature connects to the next - quotes trigger emails, emails trigger pipeline updates, pipeline updates trigger renewals

Live Quote Calculations

The AI agent collects driver, vehicle, property, and coverage details through conversation, then calls your rating engine via webhook (Duck Creek, Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore) and returns a premium estimate. Clients ask "what if" scenarios (different deductibles, coverage levels) and get instant recalculations.

Compliance-Safe AI

Anti-hallucination safeguards prevent invented coverage terms or policy limits. The AI only answers from your approved content. Safety constraints block any binding decisions or specific policy recommendations - those always go to a licensed agent. Full conversation audit trail for compliance review. Data on EU servers.

Branded PDF Quote Emails

After every quote, the AI emails a complete branded PDF: premium breakdown, coverage details, deductible options, terms, and next steps. Your firm's logo, colors, and contact info on every quote. No copy-paste, no manual PDF generation.

Claims FNOL Intake

First Notice of Loss collected through conversation on whatever channel the policyholder uses (website chat, WhatsApp, or email): incident details, photo uploads, parties involved, injuries, police reports. AI generates a structured FNOL summary and routes to the assigned adjuster via webhook. Policyholder gets an acknowledgment email with claim number.

Pipeline with Auto-Qualification

Leads enter your deal pipeline tagged: "Auto Quote Sent", "Multi-Policy Cross-Sell", "Renewal Due 30d", "Claim - New FNOL". The AI collects driver history, claims, coverage preferences, and timeline during the conversation. Your agents see a complete profile before the first call.

One Inbox for Every Channel

Policyholders message you on whatever channel suits them - website chat, WhatsApp, email, SMS, Instagram, Facebook - and the AI auto-replies on every channel from a single inbox. Bulk follow-ups and pipeline reminders keep agents on top of warm quotes and renewals without switching tools.

Connect to Your AMS

Webhooks connect to Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore AMS, Salesforce Financial Services Cloud, Duck Creek, and any system with an API. Push leads, pull customer data, sync status updates - all from the chat conversation. Your AMS stays the system of record.

White-Label for Brand Trust

Custom domain, your branding, your colors. No third-party logos on the chat widget. Critical for insurance where brand trust directly impacts conversion. See white-label options.

Full Action Chains for Insurance Agencies

1

Auto Insurance Quote to Booked Call

Step 1: Visitor asks "how much for car insurance on a 2022 Golf?"
Step 2: AI asks: ZIP, driver age, years licensed, claims history, coverage level (liability, collision, comprehensive)
Step 3: Calls rating engine via webhook
Step 4: Returns: $89/mo full coverage, $52/mo liability only
Step 5: Visitor: "What about with a higher deductible?" - Recalculates: $74/mo full coverage, $1,000 deductible
Step 6: Emails branded PDF quote with all options
Step 7: Adds to pipeline as "Auto Quote Sent - Pre-qualified"
Step 8: Hands off to a licensed agent with full conversation context to bind the policy

2

Home Insurance Cross-Sell After Auto

Step 1: After auto quote: AI asks: "Would you like a home insurance estimate too? Bundling saves 10%."
Step 2: Collects: property type, year built, value, ZIP, claims history
Step 3: Calculates: basic (building only) vs comprehensive (building + contents + liability)
Step 4: Shows comparison: $45/mo basic vs $72/mo comprehensive
Step 5: Bundles: "Combined auto + home with 10% multi-policy discount: $134/mo"
Step 6: Emails combined proposal
Step 7: Tags lead as "Multi-Policy Cross-Sell"
Step 8: Hands off to a licensed agent to discuss both

3

Claims FNOL Intake

Step 1: Existing policyholder reaches out (website chat, WhatsApp, or email): "I had a fender bender"
Step 2: AI verifies policy number and identity
Step 3: Collects via conversation: date, time, location, other parties, injuries (yes/no), police involved (yes/no)
Step 4: Asks for photo uploads in the same conversation: damage photos, other vehicle, scene, license plates
Step 5: Collects police report number if applicable
Step 6: Generates structured FNOL summary
Step 7: Routes to assigned adjuster via webhook to your AMS
Step 8: Sends acknowledgment email with claim number and adjuster name
Step 9: Tags conversation "Claim - New FNOL" in pipeline

4

Renewal Conversations

Step 1: Policyholder messages near renewal time: "My policy is up next month, what are my options?"
Step 2: AI verifies identity and asks about life changes (new car, address change, added drivers)
Step 3: Recalculates premium based on current rates and any changes
Step 4: Compares with prior year - flags increase or decrease
Step 5: If increase: notes the lead in pipeline as "Renewal - Re-Shop" so an agent can pull alternative carrier quotes
Step 6: Emails renewal documents
Step 7: Hands off to a licensed agent if changes are needed, otherwise tags as "Renewal - Confirmed"

Boei vs Other Insurance Chatbot Solutions

Flat plan pricing. Real actions, not just answers.

Feature Boei ($19/mo) Tidio ($29/mo) Drift ($2,500/mo) Hi Marley (Enterprise)
AI agent with actions ✓ Yes Chat only ABM-focused Claims only
Live quote calculations Yes (webhook) Custom dev
Branded PDF quote emails ✓ Yes Custom dev
Claims FNOL intake ✓ Yes ✓ Yes
Anti-hallucination ✓ Yes ✗ Limited ✗ Limited ✓ Yes
Deal pipeline built-in ✓ Yes ✓ Yes
GDPR / EU servers ✓ Yes ✓ Yes ✓ Yes US only
WhatsApp + email + SMS ✓ Yes Extra cost Extra cost SMS focused
AMS webhook integrations ✓ Yes ✗ Limited Salesforce only Carrier-specific
White-label ✓ Yes Enterprise only N/A
Flat pricing ✓ Yes

What Our Customers Say

Frequently Asked Questions

Can the AI agent really calculate insurance quotes?

Yes, when connected to your rating engine via webhook. The AI collects driver/vehicle/property/coverage details through conversation, sends them to your engine (Duck Creek, Applied Epic, EZLynx, AMS360, NowCerts, HawkSoft), receives back a premium, and presents it in chat. Your rating logic stays in your engine. The AI is the conversational interface.

What happens after the AI calculates a quote?

Full action chain: emails a branded PDF quote with all coverage options, adds the lead to your pipeline tagged "Quote Sent" with all collected details, schedules an email follow-up after deal creation, and routes warm leads to a licensed agent for binding. Each step happens automatically based on the conversation flow.

Is Boei compliant for insurance?

Yes. Anti-hallucination safeguards prevent the AI from inventing coverage terms or policy limits. Safety constraints block any binding decisions or specific policy recommendations - those always go to a licensed agent. Full conversation audit trail. Data on EU servers in Amsterdam. DPA available. See our security page.

Will the AI give insurance advice it shouldn't?

No. The AI never recommends specific policies, makes binding decisions, or invents coverage details. When a conversation requires a licensed agent, the AI hands off with full context. It calculates from your approved rate sheets and presents numbers - it does not advise on what to buy.

Which agency management systems integrate with Boei?

Boei connects via webhooks to Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, Vertafore AMS, Salesforce Financial Services Cloud, Duck Creek, and any system with an API. Pull customer data, push leads, sync status updates. Your IT team can set up integrations using our webhook builder.

How does claims intake work?

The AI handles First Notice of Loss intake conversationally: collects incident details, photos via WhatsApp, parties involved, injuries, police reports. Generates a structured FNOL summary and routes to the assigned adjuster via webhook. Policyholder gets an acknowledgment SMS with claim number. The chatbot does not handle full claims management - that stays with your adjusters.

How much does Boei cost for insurance agencies?

Starter $19/mo (annual) includes 2,000 AI credits and email/WhatsApp/SMS automation. Growth $49/mo adds 3 chatbots, API access, and the deal pipeline. Business $129/mo adds white-label, custom domain, and 10 chatbots. See pricing.

Can I remove Boei branding from the widget?

Yes. The Business plan includes white-label with custom domain, your branding, and Boei branding removed. Critical for insurance where brand trust impacts conversion. See white-label options.

Does the AI handle multi-policy bundles?

Yes. After an auto quote, the AI can ask if the client wants a home or renters estimate, calculate it, show a multi-policy bundled price with discount applied, and email a combined proposal. Existing clients get recognized and offered multi-policy discounts automatically.

How fast can we get this live?

Median time to first quote workflow live is 3 days. Day 1: connect your website, upload your FAQ and quote criteria. Day 2: configure the rating engine webhook with your IT team. Day 3: test, refine, go live. No multi-month implementation projects.

Ready to Stop Losing Quotes Overnight?

Your AI agent quotes, collects claims, and books agent calls 24/7. Join 17,000+ businesses using Boei. 7-day free trial, no credit card required.

5-minute setup • No credit card required • GDPR compliant, EU hosted • From $19/mo (Starter annual)