Best Joomla Live Chat Widget

Live Chat for Joomla

Joomla powers government portals, universities, nonprofits, and associations worldwide. But finding a decent Joomla live chat extension? Good luck. Most were abandoned after Joomla 3. Boei skips the Joomla Extension Directory entirely. Paste one script tag into your Joomla template or Custom HTML module, and your site gets AI-powered live chat that works on Joomla 3, 4, and 5.
βœ“ Trusted by 17,000+ websitesβœ“ No Joomla extension needed
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Also available for:

Try the Joomla Live Chat

17,000+

Websites using Boei

Joomla 3-5

All versions supported

0

Extensions to install

5 min

Template paste install

The Joomla Live Chat Problem

If you've searched the Joomla Extension Directory for live chat, you already know the situation. Most Joomla chat extensions were built for Joomla 2 or 3. Many haven't seen an update in years. The ones that still work are either bare-bones or charge enterprise prices that don't fit a nonprofit or small government budget.

Here's what Joomla site owners actually deal with:

  • Outdated extensions. JivoChat, Smartsupp, and others have Joomla modules, but they're wrappers around embed codes anyway. You're installing an extension just to paste a script tag
  • Joomla 5 compatibility gaps. Many extensions haven't updated for Joomla 5's new MVC structure. You install them, they break, you waste an afternoon debugging
  • No AI in any Joomla chat extension. Even the ones that work are basic live chat. You need a human online or the visitor sees an "offline" message and leaves
  • Government and education budgets. Joomla is popular with municipalities, school districts, and associations. These organizations can't justify $74/agent/month for Intercom

Boei takes a different approach. No Joomla extension needed. One script tag in your template's index.php (or a Custom HTML module), and you get AI live chat that answers visitors around the clock. The AI learns from your Joomla articles, categories, and pages automatically.

Boei live chat installed on a Joomla site

Two Ways to Install on Joomla (Both Take 5 Minutes)

Boei doesn't need the Joomla Extension Directory. You have two installation options, and both work on Joomla 3, 4, and 5 with any template.
  • βœ“Option 1: Paste the Boei script into your Joomla template's index.php before the closing </body> tag
  • βœ“Option 2: Create a Custom HTML module in Joomla's Module Manager and paste the script there
  • βœ“Works with Cassiopeia (Joomla 4/5 default), Protostar (Joomla 3), and all third-party templates
  • βœ“No PHP knowledge required. It's a single line of HTML
  • βœ“Survives Joomla core updates because it sits in your template, not in an extension
Get Your Script Tag

Built for the Organizations That Actually Use Joomla

Joomla isn't WordPress. The organizations running Joomla tend to be specific types, and they have specific needs for live chat:

Government and Municipal Websites

Citizens visit your Joomla portal with questions about permits, services, and office hours. AI answers these instantly, in their language, at any hour. GDPR compliant with EU servers in Nuremberg. No cookies by default. A DPA is available for public sector organizations that need one.

Universities and Education

Prospective students browse your Joomla site looking for admission requirements, tuition info, and program details. AI handles these common questions automatically while your admissions team focuses on qualified applicants. Supports 95+ languages for international students.

Nonprofits and Associations

Membership organizations love Joomla for its access control and user management. AI answers questions about joining, events, renewals, and member benefits. Captures new member leads around the clock. At $19/month, it fits any nonprofit budget.

VirtueMart Stores

Running VirtueMart on Joomla? Your AI learns your product catalog and answers questions about pricing, shipping, and availability. It works across product pages, category views, and the checkout flow.

Joomla Installation Steps

Follow these steps to add live chat to your Joomla site

Copy installation code 1

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Joomla and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

2

Log in to Joomla

Log into your Joomla website as administrator. Follow Step 5 for Joomla 4 or Step 6 for Joomla 5.

Install on Joomla 4 3

Install on Joomla 4

  1. Navigate to the Extensions tab and then Module Manager.
  2. Click on the New button at the top-left corner.
  3. Select the Custom HTML module type from the list.
  4. Edit the following options: Title: Boei, Position: Left, Status: Published.
  5. In the Custom HTML section, click on Tools > Source Code.
  6. Paste the Boei code that you got from step 2 here and click the OK button.
  7. Click Save & Close.
Install on Joomla 5 4

Install on Joomla 5

  1. In the User Menu on the right top, click Edit account.
  2. Go to Basic Settings and choose Editor - None. Note which editor you had so you can revert it later.
  3. Navigate to System and then Site Modules.
  4. Click the New button and select the Custom module type.
  5. Edit the following options: Title: Boei, Title Display: Hide, Position: footer, Status: Published.
  6. Paste the Boei code from step 2 in the text area and click Save & Close.
  7. Revert the editor setting: go to User Menu > Edit account > Basic Settings and set the Editor back to the original setting.

Congrats, you are done!

Joomla Features

What You Get on Joomla

Every feature works on Joomla 3, 4, and 5 without an extension

AI Trained on Joomla Content

Point the AI at your Joomla site. It reads articles, categories, menu items, and VirtueMart products. Answers visitor questions based on your actual content.

GDPR for Public Sector

EU servers in Nuremberg. No cookies. Cookieless by default. DPA available for government agencies. Built by a Dutch company under EU privacy law.

Multilingual Like Joomla

Joomla has native multilingual support. Boei matches it. Auto-detects visitor language and responds in 95+ languages. No extra configuration.

Survives Joomla Updates

Because Boei loads via script tag (not an extension), Joomla core updates, security patches, and version upgrades never break your live chat.

Shared inbox + built-in CRM

No per-seat AI fees. Your team works from one shared inbox. AI handles the first response, then routes to the right person when a human is needed.

WhatsApp + 50 Channels

Visitors pick their preferred channel. WhatsApp, Messenger, Telegram, email, contact forms, phone. All from the same Joomla widget.

Lead Capture in Chat

Collect name, email, phone, and organization during natural conversations. Leads arrive in your inbox with full transcripts and AI summaries.

Pick Your AI Model

Choose from OpenAI, Anthropic, Google, or Mistral. Switch anytime from the dashboard. All models train on your Joomla content automatically.

Conversation Analytics

See which Joomla pages generate the most chats, what questions visitors ask, and how many leads the AI captures. Resolution rates and daily trends included.

Joomla Live Chat Options Compared

Most Joomla chat extensions are abandoned or overpriced

BoeiJivoChattawk.toSmartsupp
PriceFrom $19/mo$19/agent/moFree (branded)$19.50/agent/mo
AI chatbot includedYes (2,000 msgs)βœ—No ($29/mo add-on)No (add-on)
Joomla 5 compatibleYesScript onlyScript onlyScript only
Needs Joomla extensionβœ—Optional moduleOptional moduleOptional module
WhatsApp + 50 channelsIncludedExtra costβœ—βœ—
Team seatsUnlimitedPer-agent pricingUnlimitedPer-agent pricing
VirtueMart supportYes (AI trained)BasicBasicBasic
EU servers (GDPR)Yes (Nuremberg)βœ—βœ—Yes (Czech Republic)

Bottom line: Joomla chat extensions are mostly wrappers around script tags anyway. Boei gives you the script tag plus AI, 50+ channels, and a shared inbox + built-in CRM with no per-seat AI fees. No extension maintenance, no branding on free plans.

Joomla Tips

Get More From Live Chat on Joomla

1

Use a Custom HTML Module for Easy Control

Create the module in Joomla's Module Manager. You can assign it to specific pages, menu items, or user groups. Handy if you only want chat on public-facing pages.
2

Train AI on Your Joomla Articles

Joomla sites often have deep content in articles and categories. Make sure the AI crawls your sitemap so it finds everything, not just top-level menu items.
3

Add VirtueMart Products via CSV

Export your VirtueMart catalog as CSV and upload it to Boei for product training. The AI will show product cards with prices and images in chat.
4

Set Up Multilingual Welcome Messages

If your Joomla site uses its built-in multilingual feature, Boei auto-detects the visitor's language. But you can also set custom welcome messages per language.

What Site Owners Say About Boei

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

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It's all upside β€” Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

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We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

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It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

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What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

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I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

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I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

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Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

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It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

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I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

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I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

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What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

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What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

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We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

DΓ©veloppeur d'e-commerce Small-Business (50 or fewer emp.)

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What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

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The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

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I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

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Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

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Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

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It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

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It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

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How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

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Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

LukΓ‘Ε‘ H.

LukΓ‘Ε‘ H.

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Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

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Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

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I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

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Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

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I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

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Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you β€” converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

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Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

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Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

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Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

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I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

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Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

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Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

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Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

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Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

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Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is β€” it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

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Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

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A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

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The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

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I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

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I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

Joomla Live Chat FAQ

Do I need to install a Joomla extension?

No. Boei works with a single script tag. Paste it into your Joomla template's index.php or add it via a Custom HTML module. No extensions, no JED downloads, no compatibility worries.

Does it work on Joomla 3, 4, and 5?

Yes. All three. Since Boei loads via script tag and not a native extension, there are no version-specific issues. It works with Cassiopeia, Protostar, and every third-party Joomla template.

Will this work on a government or municipal Joomla site?

Yes. Boei is GDPR compliant with servers in Nuremberg. No cookies by default. We provide a DPA for public sector organizations. The widget meets the privacy requirements that government portals need.

Can the AI learn from my Joomla articles and categories?

Yes. Point the AI at your Joomla site URL and it crawls your articles, categories, menu items, and any publicly accessible content. You can also upload PDFs and documents for deeper training.

Does it work with VirtueMart?

Yes. The AI trains on your VirtueMart product pages and can answer questions about pricing, shipping, and availability. You can also upload your product catalog as a CSV for complete coverage.

What happens when the AI can't answer a question?

It hands off to your team. You choose how: WhatsApp, email, Messenger, or any of 50+ channels. The handover includes the full conversation and a summary so your team has context.

How much does it cost?

From $19/month (annual billing). That includes AI with 2,000 messages, shared inbox + built-in CRM, and 50+ channels. No per-seat AI fees. No hidden fees.

Will it slow down my Joomla site?

No. The script is under 50KB and loads asynchronously after your page content. It's compatible with Joomla's built-in caching and any caching extensions you use.

Can I control which Joomla pages show the chat widget?

Yes. If you use the Custom HTML module method, you can assign it to specific menu items or pages using Joomla's built-in module assignment. Or use Boei's display rules to show/hide the widget based on URL patterns.

Does it support multiple languages?

Yes. Boei auto-detects the visitor's browser language and responds in 95+ languages. This pairs well with Joomla's native multilingual content system.

Can I try it before paying?

Yes. 7-day free trial with full AI access. No credit card required. Paste the script into your Joomla template and test it live.

What makes Boei better than free Joomla chat extensions?

Free options like tawk.to show their branding on your site and have no AI. When nobody is online, visitors see an offline form. Boei's AI answers around the clock, captures leads automatically, and doesn't put another brand's logo on your government or nonprofit site.

Add Live Chat to Your Joomla Site Today

One script tag. No extension needed. AI answers visitors while you focus on your mission.

Enterprise? Schedule a demo β†’

βœ“ 7-day free trial β€’ βœ“ No credit card required β€’ βœ“ Works with Joomla 3, 4 & 5 β€’ βœ“ No extension to maintain