Best PrestaShop Messenger Widget

Facebook Messenger for PrestaShop

PrestaShop is Europe's e-commerce platform. Your customers in France, Spain, Italy, and Germany use Messenger daily. But PrestaShop's Addons marketplace is full of expensive, outdated Messenger modules. Boei skips all that. One code snippet in your template footer, and Messenger is live. AI answers product questions in your customer's language. No module conflicts. No maintenance.
✓ Trusted by 17,220 websites✓ No PrestaShop modules needed
★★★★★from 159 reviews

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Try the PrestaShop Messenger Widget

PrestaShop Is European. Messenger Is Huge in Europe. Connect Them.

PrestaShop powers over 300,000 online stores, mostly in France, Spain, Italy, Poland, and Latin America. These markets have massive Facebook usage. In France alone, 33 million people use Messenger monthly. Your PrestaShop customers are already there.

But connecting PrestaShop to Messenger is harder than it should be. The PrestaShop Addons marketplace charges EUR 50-150 for Messenger modules that rely on Facebook's deprecated Chat Plugin SDK. They break, they don't get updated, and they conflict with your other modules.

What PrestaShop merchants deal with:

  • Addons marketplace modules are expensive and often outdated. Many PrestaShop Messenger modules haven't been updated for PrestaShop 8 or the post-Chat Plugin era
  • Module conflicts are a real headache. PrestaShop's module system is powerful but fragile. Adding another module means testing for conflicts with your theme, payment gateway, and shipping modules
  • PrestaShop's built-in contact form is basic. It sends emails to customer service. No real-time chat, no Messenger, no AI answers
  • European shoppers expect fast responses in their language. A French shopper messaging in French expects a French reply. A Spanish shopper expects Spanish. Manual support across languages is expensive

Boei bypasses the Addons marketplace entirely. Paste one code snippet in your PrestaShop template footer. No module to install, maintain, or update. Works with PrestaShop 1.7 and 8.x. AI answers product questions in 95+ languages automatically. Full PrestaShop setup guide.

AI answering product questions in French through Messenger on PrestaShop

AI Answers Product Questions in Your Customer's Language

PrestaShop stores often serve multiple European markets. A French customer asks about sizing in French. A Spanish customer asks about shipping times in Spanish. Boei's AI detects the language and responds accordingly, using product information from your PrestaShop catalog. No need to hire multi-language support agents. AI handles the most common questions in every language your customers speak.
  • ✓AI auto-detects customer language and responds in it
  • ✓Learns product descriptions, shipping policies, and FAQ from your PrestaShop pages
  • ✓Supports 95+ languages including French, Spanish, Italian, German, Polish, and Portuguese
  • ✓Works with PrestaShop's built-in multi-language content system
  • ✓Complex questions route to your team with AI-generated conversation summary
Try Free for 7 Days

No PrestaShop Module to Install, Update, or Debug

PrestaShop module conflicts are legendary. A new module breaks your checkout. An update conflicts with your theme. You spend hours in the back office debugging. Boei avoids all of this. It's a standalone JavaScript snippet that loads from a CDN. No PHP files in your PrestaShop installation. No database tables. No module hooks. Just paste it in your template footer and it works on every page.
  • ✓Zero PrestaShop module dependencies
  • ✓No PHP files, no database changes, no module hooks
  • ✓Compatible with all PrestaShop themes and module combinations
  • ✓Survives PrestaShop version upgrades without breaking
  • ✓Install by editing footer.tpl or using a custom HTML block
See Installation Guide
PrestaShop back office without extra modules

Why PrestaShop Merchants Pick Boei

Built for European E-commerce

GDPR from the Ground Up

Dutch company. EU servers in Nuremberg. Zero cookies before click. DPA available. Critical for PrestaShop stores selling to EU customers. No extra compliance work.

Multi-Language AI

Your PrestaShop store serves France, Spain, and Germany. AI answers in French, Spanish, and German automatically. No separate chatbots per language.

Product Pages to Checkout

Messenger widget on every PrestaShop page: product listings, category pages, cart, and checkout. Shoppers ask about sizing and shipping right when it matters.

Messenger + WhatsApp for Full Coverage

Southern Europe (Spain, Italy, Portugal) prefers WhatsApp. Northern Europe uses Messenger. Show both in one button. Boei auto-detects which to display.

PrestaShop Setup

How to Add Messenger to PrestaShop

Template footer edit. No module installs

Copy installation code 1

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Prestashop and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

2

Log in to Prestashop

There are two ways of installing Boei in Prestashop:

Option A: Use a Module

  1. Install a module such as ContentBox that allows custom HTML/JavaScript.
  2. Add the Boei embed code (in source code mode) in a block shown on every page, such as displayFooter.

Option B: Embed in a Template

  1. Open a Prestashop template file such as footer.tpl.
  2. Paste the Boei code inside {literal}{/literal} tags.
3

Save

Click the "Apply" button in Prestashop.

4

Finished coffee

Congrats, you are done!

PrestaShop Features

Everything Your PrestaShop Store Gets

Messenger, AI, and multi-channel for European e-commerce

Modern Messenger Links

No deprecated Facebook SDK. No cookie issues. Boei uses Messenger deep links that work on every device. Tap the button, Messenger opens. Simple and reliable.

AI Trained on Your Catalog

Boei crawls your PrestaShop product pages, categories, and CMS pages. AI answers questions about sizing, materials, shipping, and returns using your own content.

Meta Pixel Integration

Push Messenger conversation events to Meta Pixel. Retarget shoppers who started a Messenger conversation but didn't purchase. Build warm audiences from real engagement.

One Inbox for Everything

Messenger, WhatsApp, email, and phone conversations in one inbox. Your team handles every customer from one place instead of juggling Facebook, PrestaShop back office, and email.

No Module Risk

Standalone JavaScript, no server-side code. PrestaShop upgrades won't break it. Theme changes won't conflict. One less thing to worry about.

EU Servers, GDPR Built In

Nuremberg servers. Zero cookies before interaction. Full GDPR compliance without extra configuration. DPA available for enterprise PrestaShop stores.

Compare

PrestaShop Messenger Options Compared

The honest breakdown for PrestaShop merchants

BoeiPrestaShop Contact FormAddons Messenger ModulesTawk.to
Facebook MessengerYes✗Deprecated SDK✗
Starting pricefrom $19/moFree (built-in)EUR 50-150 one-timeFree + $19 branding
Module required✗Built-inYesYes
AI chatbotYes (2,000 msgs)✗✗Paid add-on
Multi-language AI95+ auto✗✗✗
PrestaShop 8 compatibleYesYesOften notOften not
Module conflictsNone (standalone)NonePossiblePossible
WhatsApp + 50 channelsIncluded✗Messenger only1 channel
EU servers (GDPR)Yes (Nuremberg)Your serverVaries✗

Bottom line: Addons marketplace Messenger modules are expensive, outdated, and use deprecated APIs. Tawk.to doesn't support Messenger. Boei gives you Messenger, AI in 95+ languages, and 50+ channels with zero module risk. From $19/mo.

How European PrestaShop Stores Use Messenger

Fashion and Apparel

Sizing is the #1 reason European fashion shoppers hesitate. They want to know if the dress runs small, if the shoes are true to size, or what the material feels like. Messenger lets them ask in their language and get an AI answer from your product descriptions. Share close-up photos in the chat. Close the sale conversationally.

Home and Garden

French and Spanish PrestaShop stores selling furniture and home decor get questions about dimensions, materials, and delivery zones. Messenger is perfect for this: shoppers share room photos, ask about custom sizes, and discuss delivery logistics. All in a persistent thread.

Beauty and Cosmetics

Shoppers want to know about ingredients, skin types, and product recommendations. AI answers from your product descriptions. When a customer needs a personalized recommendation, the conversation routes to your team. European beauty brands use this to provide a boutique-like experience online.

Electronics and Tech Accessories

Compatibility questions dominate electronics purchases. 'Does this case fit my phone model?' 'Is this charger compatible with my laptop?' AI answers these from your product specs. When it can't, your team picks up the Messenger thread with full context.

What PrestaShop Merchants Say About Boei

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

PrestaShop Tips

Messenger Tips for PrestaShop Merchants

1

Add WhatsApp Alongside Messenger for Southern Europe

Spain, Italy, and Portugal heavily prefer WhatsApp over Messenger. Add both channels in one Boei widget. Auto-detect visitor country and show the right channel first.
2

Train AI on Your Shipping and Return Policies

European shoppers ask about delivery times, shipping costs to their country, and return procedures before buying. Make sure these pages are in Boei's training set. AI will answer these questions 24/7.
3

Use Meta Pixel to Retarget Messenger Leads

Connect Boei to your Meta Pixel. Build retargeting audiences from shoppers who started a Messenger conversation but didn't buy. These are warm leads who need one more nudge.
4

Set Up Quick Prompts in Your Store's Primary Language

If most of your PrestaShop traffic is French, set quick prompts in French: 'Quel est le delai de livraison?' and 'Comment retourner un article?' AI detects the language and responds accordingly.

FAQ

PrestaShop Messenger Widget Questions

Do I need to install a PrestaShop module?

No. Boei works as a standalone JavaScript snippet. Paste it in your template footer (footer.tpl) or use a custom HTML block. No module to install, update, or debug. Zero conflict risk.

How do I install Messenger on PrestaShop?

Sign up at Boei (free trial), add your Facebook Page ID, copy the widget code. In PrestaShop, edit Design, Theme & Logo, or directly edit your theme's footer.tpl. Paste the snippet before the closing body tag. Full PrestaShop installation guide.

Does it work with PrestaShop 8?

Yes. Boei works with PrestaShop 1.7 and 8.x. Since it's a standalone script with no server-side dependencies, PrestaShop version upgrades don't affect it.

Can AI answer in French, Spanish, and other languages?

Yes. AI auto-detects the customer's language and responds in it. Supports 95+ languages including French, Spanish, Italian, German, Polish, Portuguese, and Dutch. No separate chatbot per language needed.

Does it work on product pages and checkout?

Yes. The Messenger widget appears on every PrestaShop page: homepage, category pages, product pages, cart, and checkout. Shoppers can ask questions at any point in their purchase journey.

Will it conflict with my other PrestaShop modules?

No. Boei runs as client-side JavaScript only. No PHP execution, no Smarty templates, no PrestaShop hooks. It's completely independent from your module stack.

Is it GDPR compliant for EU customers?

Yes. Boei is a Dutch company. All servers are in Nuremberg (EU). Zero cookies before interaction. Full GDPR compliance. DPA available on request. Built for the European market.

How much does it cost?

Boei starts at $19/mo (annual). Includes Messenger, AI chatbot with 95+ language support, shared inbox, CRM, WhatsApp, and 50+ channels. 7-day free trial, no credit card.

Messenger Widget for Other Platforms

Connect Your PrestaShop Store to Messenger

No modules. AI in 95+ languages. Built for European e-commerce.

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card required • ✓ No PrestaShop modules needed • ✓ GDPR compliant (EU servers)

from 159 reviews