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Shopify + Instagram DMs

Free Instagram DMs plugin for Shopify turns visitors into customers

Communicate via Instagram DMs with your Shopify visitors to convert them into loyal customers. Start for free today.

SHOPIFY URL

https://
https://

Trusted by 100+ Shopify stores

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh

More than 10,000 companies from 150+ countries grow thanks to Boei

collect more leads

Add Instagram DMs to Shopify

With Boei, you always show the most important buttons of your Shopify website, like Instagram DMs.

No annoying chatbot keeping visitors from an employee, but a solution that actually helps visitors get in touch more easily.

Try for free

4.7 of 5 30 reviews

4.5 of 5 10 reviews

5 of 5 25 reviews

Increased Reach

Having contact on Instagram Dms can provide you with access to a wider audience, increasing your chances of generating more leads.

Improved Engagement

Engaging with customers on Instagram Dms can help to build a stronger relationship with them, leading to a higher likelihood of them becoming a lead.

Real-Time Communication

Real-time communication on Instagram Dms allows you to respond to customer queries and concerns quickly, leading to a better customer experience and increased chances of generating leads.

How it works

Discover the power of Instagram DMs on your Shopify site

As a business owner, you understand the importance of providing exceptional customer service in today's competitive market.

With the rise of social media, customers are increasingly turning to platforms like Instagram to reach out to businesses and ask questions or voice their concerns.

One of the most popular ways customers communicate on Instagram is through direct messages (DMs).

However, managing DMs can be a challenge, especially for businesses that use Shopify as their e-commerce platform.

In this article, we'll explore how businesses can provide contact with customers on Instagram DMs directly from their Shopify platform, making it easier to manage customer queries and improve overall customer satisfaction.

Instagram DMs icon

Instagram DMs

Instagram DMs allow users to send private messages to other users. In 2019, there were over 1 billion active users on Instagram, and 500 million of them used DMs daily. Users can send photos, videos, texts, and voice messages. DMs can also be used to send disappearing messages, which disappear after being viewed. Additionally, users can create group chats with up to 32 people. Since the pandemic, Instagram has added more features to DMs, such as the ability to react to messages with emojis and the option to change the chat color.

Shopify

Shopify is an e-commerce platform that powers over 1 million businesses in 175 countries. It has processed over $200 billion in sales, with an average revenue per user of $1,200 per year. Shopify offers over 4,100 apps and integrations, and has a 99.98% uptime rate. It also has a 14-day free trial and a 24/7 customer support team.

Showcase

Success stories with Boei

Discover how companies worldwide deploy our Shopify chat plugin for superior customer service and more leads.

The voice of 10,000+ Boei fans

Meet the inspiring entrepreneurs making their dream businesses a reality with Boei

starstarstarstarstar

"I'm a tech noob, but Boei was super easy to install on my site.

I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials...

It's so much more than just a chat button, which is awesome!"

Grant

starstarstarstarstar

"Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value.

Boei is simple to setup and easy to use. Ruben and his team are responsive and always available to help!

Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!"

Dieter Staudinger

starstarstarstarstar

"How is this possible?
I have been searching for a service like boei, without success for over a year.

Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over!

Set up is straight forward, easy and takes minutes.
Seriously, I cannot recommend Boei enough."

Sara Hall

Make widgets with more than Instagram DMs

Without code, you can deploy 50+ channels for lead generation, like Whatsapp, contact or quote form, callback request, as well as Facebook messenger and many more.

Boost Your Leads

Make it super easy for customers to reach you and see your leads increase.

Flexible and Fun

Customize Boei for each campaign or page. Experiment and find what works!

Smart Measuring

Get a clear view of your success. Track conversions seamlessly via Boei, Google, and Meta.

Plenty of Choices

With 50+ channels and countless settings, you always set the perfect tone for your audience.

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All Shopify contact options

Shopify & Instagram DMs FAQ

Boei can help you add Instagram Dms to your Shopify site. Simply install Boei on your Shopify store and connect your Instagram account to start responding to Instagram Dms from within Boei.
No, there is no official Instagram Dms plugin for Shopify. However, Boei can help you manage your Instagram Dms from within its platform.
If you receive a lot of customer messages on Instagram, adding an Instagram Dms widget on your Shopify site can help you respond to those messages more efficiently and provide a better customer experience.
Any Shopify store that receives a significant amount of customer messages on Instagram can benefit from adding an Instagram Dms widget on their site. This includes stores that sell products or services that are popular on Instagram.
Instagram Direct Messages (DMs) is a feature on the social media platform Instagram that enables users to have private conversations with one or more other users.
As of 2021, Instagram has over 1 billion users worldwide, and its DM feature is widely used by the majority of Instagram users.
By offering Instagram Dms contact to your customers, you can provide them with a convenient and easy way to connect with you through a platform they are already familiar with, leading to better customer engagement and satisfaction.
Boei can easily connect your website to Instagram Dms. All you need to do is create an Instagram account, link it to Boei, and then add the Instagram channel to your Boei dashboard. Once this is done, your customers can start sending messages to your Instagram account directly from your website.
Shopify is a popular e-commerce platform that allows users to create and manage online stores easily. It provides a range of features, templates, and tools to help businesses sell products and services online.
Shopify offers different pricing plans to accommodate businesses of various sizes and needs. The cost of using Shopify depends on the specific plan you choose, and there may be additional costs for transaction fees, domain registration, and premium features.
Yes, Shopify is a highly regarded platform for building and managing online stores. It offers a user-friendly interface, secure payment gateways, customizable themes, and extensive app integrations. Shopify is suitable for businesses of all sizes and has a strong support community.

Free Instagram DMs plugin for Shopify turns visitors into customers

Communicate via Instagram DMs with your Shopify visitors to convert them into loyal customers. Start for free today.

URL

https://
https://

Trusted by 100+ Shopify stores

Quick 5-min, no code setup

Jordi Ibrahim Dan Renaat Fran Nitesh
While live chat is great for direct, synchronous conversations, it requires both parties to be online simultaneously. Boei supports asynchronous communication across more than 50 channels. This means customers can reach out when it's convenient for them and businesses can respond when they're able. Boei also offers the flexibility to proactively start conversations and present a wide range of interactive content to engage visitors.
Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.
Social media is an important channel for customer service, but it's only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.
Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.
Absolutely. While Boei supports 50+ channels, you can choose to use only one if that suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.
Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.