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Best AI Chatbot for PrestaShop

AI Chatbot for PrestaShop

Add an AI chatbot to your PrestaShop store in 5 minutes. Answer product questions in any language, reduce support tickets, and capture leads around the clock. No module development needed.

Trusted by 17,220 online stores

Works with any PrestaShop theme

Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Also available for:

Try the PrestaShop AI Chatbot

Why Add an AI Chatbot to PrestaShop?

Your PrestaShop store serves customers across multiple countries and languages. When shoppers can't find answers about products, shipping, or sizing, they leave. Often forever. An AI chatbot for PrestaShop answers those questions instantly in the customer's own language, 24/7.

Boei's AI chatbot learns your entire PrestaShop catalog automatically. It understands your products, categories, shipping policies, and return procedures. Then answers customer questions like a multilingual support agent who never sleeps.

Why PrestaShop merchants choose Boei:

  • Product catalog AI. Learns your entire catalog with categories, attributes, and descriptions automatically
  • Multilingual by default. Responds in 95+ languages, perfect for PrestaShop's multi-language store capabilities
  • Reduce support tickets. Answer repetitive questions about shipping, returns, and order status automatically
  • EU-compliant. GDPR-ready with EU servers, matching PrestaShop's European heritage
  • No module conflicts. Simple script installation, no heavy modules that slow down your store

PrestaShop merchants see fewer support tickets and more sales when customers get instant answers. Check our transparent pricing and see our ecommerce chatbot guide.

Key Benefits

Why PrestaShop Merchants Love Boei

🛍️

Answer Product Questions Instantly

Shoppers ask about sizes, materials, compatibility, and availability. The AI answers immediately using your product descriptions and attributes.

🌐

Multilingual Customer Support

Serve customers in French, Spanish, German, Dutch, and 90+ more languages. Perfect for PrestaShop's international reach.

📉

Fewer Support Tickets

Stop answering the same questions about shipping costs and return policies. The AI handles repetitive inquiries automatically.

🔒

EU-Based & GDPR Ready

Servers in Amsterdam, no training on conversations, cookieless mode available. Built for EU ecommerce compliance.

Quick Setup

Simple Setup

Get your AI chatbot live on PrestaShop in under 5 minutes

1

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Prestashop and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Copy installation code
2

Log in to Prestashop

There are two ways of installing Boei in Prestashop:

Option A: Use a Module

  1. Install a module such as ContentBox that allows custom HTML/JavaScript.
  2. Add the Boei embed code (in source code mode) in a block shown on every page, such as displayFooter.

Option B: Embed in a Template

  1. Open a Prestashop template file such as footer.tpl.
  2. Paste the Boei code inside {literal}{/literal} tags.
3

Save

Click the "Apply" button in Prestashop.

4

Finished coffee

Congrats, you are done!

PrestaShop Features

Built for Ecommerce

Everything your PrestaShop store needs

📦

Product Q&A

AI learns your catalog: names, prices, attributes, categories. Answers detailed product questions accurately.

🌍

Multi-Language Support

Responds in the customer's language automatically. No manual translation needed. Covers 95+ languages.

🚚

Shipping & Returns

Train on your carrier options and return policy. Instant answers to 'How much is shipping?' and 'Can I return this?'

🏪

Multi-Store Compatible

Running PrestaShop multistore? Create separate chatbots for each store, managed from one Boei dashboard.

🎨

Theme Independent

Works with all PrestaShop themes and templates. Matches your brand colors. No theme file modifications needed.

📊

Lead Capture & Analytics

Collect customer emails, track popular questions, and identify product gaps. Export leads to your CRM.

📋

Lead Flow

Capture leads with structured question flows. Ask for name, email, phone, and company inside the chat conversation.

🧠

Choose Your AI Model

Pick from OpenAI, Anthropic, Google, or Mistral. Switch models anytime from your dashboard.

Exact Answers

Override AI responses for specific questions. Bulk-import Q&A pairs via Excel template.

Compare Options

Boei vs Other PrestaShop Chat Options

See how we compare to popular alternatives

Feature Boei Tidio LiveChat tawk.to
Starting price from $19/mo €39/mo €24/mo Free (with branding)
AI conversations 2,000/mo 50-1,000 Add-on AI Assist $29/mo
Train on products ✓ Yes ✗ Limited
WhatsApp, forms, 50+ channels ✓ Yes ✗ Limited
Multi-language AI 95+ languages ✗ Limited ✗ Limited ✗ Limited
GDPR compliant (EU servers) ✓ Yes

Bottom line: Boei offers multilingual AI chat with automatic product training for from $19/mo. Built in the EU for EU merchants, with 50+ communication channels included.

Your Multilingual Sales Assistant

Imagine having a sales assistant who speaks every language your customers do, knows every product in your catalog, and works 24/7 without breaks. That's what Boei's AI chatbot does for your PrestaShop store.

  • Answer product questions in the customer's language automatically
  • Explain shipping options, costs, and delivery times
  • Help shoppers compare products and find the right fit
  • Collect leads from visitors who aren't ready to buy yet
  • Handle returns and exchange policy questions
PrestaShop AI Sales Assistant

Pro Tips

Get More From Your PrestaShop Chatbot

1

Write Detailed Product Descriptions

The AI learns from your product pages. Include materials, dimensions, and use cases for more accurate chatbot responses.

2

Create Policy Pages

Dedicated pages for shipping, returns, and payment methods give the chatbot reliable answers for common questions.

3

Use Product Attributes

Well-structured PrestaShop attributes (size, color, material) help the AI answer specific product comparison questions.

4

Set Up Quick Reply Buttons

Configure buttons: 'Shipping info', 'Track order', 'Return policy'. Guide customers to answers quickly.

Need Help?

Troubleshooting Common Issues

Widget not showing on my store?
Add the Boei script to your PrestaShop theme's footer. Go to Design → Theme & Logo → Configure → Custom code, or add it via a custom HTML module in the footer hook.
Chatbot not learning my products?
Ensure your product pages are public (not disabled). Add your sitemap URL to Boei's training section for complete catalog crawling. Large catalogs may take a few minutes.
Wrong answers about products?
Re-crawl your store in the Boei dashboard to pick up recent product changes. Check that product descriptions are accurate. The AI learns from your content.
Conflicts with other modules?
Boei uses a lightweight async script that rarely conflicts with PrestaShop modules. If you see issues, check your browser console for JavaScript errors from other modules.

What Store Owners Say

See AI Chatbot in Action

Real stores using Boei's AI chatbot

Add More Contact Channels

Combine AI chatbot with other ways for customers to reach you

Related Resources

Learn more about AI chatbots for ecommerce

PrestaShop Chatbot Pricing

Simple, transparent pricing with AI chatbot included

Vance
Vance: " Helps me to convert website visitors to warm leads " ★★★★★

Starter

Solo and small sites

$19/mo
Billed at $228/yr
  • 1 domain, 1 chatbot
  • 50+ contact channels
  • 2,000 AI credits/mo
  • 1,000 training pages
  • 50 product training
  • Email + WhatsApp chatbot
  • Lead collectors
  • Source gap detect
  • 5 AI actions/bot
  • CRM & advanced integrations
Most popular

Growth

Teams + automation

$49/mo
Billed at $588/yr
  • Everything in Starter, plus:
  • 3 domains, 3 chatbots
  • 7,000 AI credits/mo
  • 3,500 training pages
  • 500 product training
  • 10 AI actions/bot
  • 3 live chat agents
  • Auto retrain, Tagging
  • Ticket training
  • AI summary on handover
  • Deal pipeline
  • API access
  • Webhooks

Business

Agencies + volume

$129/mo
Billed at $1,548/yr
  • Everything in Growth, plus:
  • 10 domains, 10 chatbots
  • 20,000 AI credits/mo
  • 10,000 training pages
  • Unlimited product training
  • 15 AI actions/bot
  • 5 live chat agents
  • Custom domain
  • White-label
  • Branding removed

Scale

Enterprise compliance

$229/mo
Billed at $2,748/yr
  • Everything in Business, plus:
  • 25,000 AI credits/mo
  • 15,000 training pages
  • 20 AI actions/bot
  • 7 live chat agents
  • Custom DPA
  • 99.5% uptime SLA
  • Priority support
  • Dedicated 60-min onboarding
  • Quarterly review call

7-day free trial · No credit card required · Prices exclude VAT

Compare Plans

Starter
$19/mo
Growth
$49/mo
Business
$129/mo
Scale
$229/mo
Core Limits
Domains11010
WidgetsUnlimitedUnlimitedUnlimited
Chatbots11010
Contacts/moUnlimitedUnlimitedUnlimited
AI Chatbot
AI credits/mo2,00020,00025,000
Training pages1,00010,00015,000
Product training new50 productsUnlimitedUnlimited
Email + WhatsApp chatbot newYesYesYes
AI actions/bot51520
Lead collectors newYesYesYes
Source gap detectYesYesYes
Auto retrainYesYes
Tagging newYesYes
Ticket training newYesYes
AI summary on handover newYesYes
Live Chat & Inbox
Live chat agents157
Inbox + contactsYesYesYes
Deal pipelineYesYes
Integrations
Analytics GA4, GTM, Plausible, Simple AnalyticsYesYesYes
Facebook PixelYesYesYes
MailchimpYesYesYes
HubSpot CRMYesYesYes
Missive AI reply on emailsYesYesYes
SDK PrefillsYesYesYes
WebhooksYesYes
Platform
API accessYesYes
Custom domainYesYes
White-labelYesYes
BrandingAdd-onRemovedRemoved
Enterprise & Support
Custom DPAYes
Uptime SLA99.5%
Priority supportYes
Dedicated onboardingYes
Quarterly review callYes

Add-ons

Extra domain
$9/mo per domain
Extra chatbot
$6/mo annual
Extra live agent
$6/mo annual
AI credits
$6/mo per 1,000 credits
Branding removal
$14/mo
SMS credits
$10 per 100 credits

Need an Agency or Enterprise Solution?

Get custom pricing, priority support, and advanced features

Contact Sales

Your AI Employee Knows Your PrestaShop Store

Connect your PrestaShop data via webhooks so your AI agent can take real actions during customer conversations

Order Status Lookup

Customers ask 'Where is my order?' and the AI agent calls your PrestaShop webservice API via webhook to fetch real-time order status and tracking details.

Product Catalog Search

The AI searches your PrestaShop catalog by name, category, or attribute to help shoppers find exactly what they need. Shows product cards with images and prices.

Stock Availability

Connect your inventory data so the AI can answer 'Is this available?' with live stock levels pulled from PrestaShop via webhook.

Cart Management

Set up the AI agent to help customers with cart-related questions - checking items, suggesting complementary products, and answering questions about items they are considering.

Questions?

PrestaShop AI Chatbot FAQ

How do I install the AI chatbot on PrestaShop?

Add the Boei script to your PrestaShop footer via a custom HTML module or theme customization. No PrestaShop module installation needed. Just paste the script.

Will it slow down my PrestaShop store?

No. The Boei script is under 50KB and loads asynchronously after your page content. It won't affect your store's loading speed or SEO.

Does it work with PrestaShop multistore?

Yes. Create separate chatbots for each store in your multistore setup. Each chatbot learns that specific store's products and content.

Can it answer in multiple languages?

Yes. The AI auto-detects visitor language and responds in 95+ languages. Perfect for PrestaShop stores serving international customers.

What AI models are used?

Boei runs on GPT-5 and Claude. These models handle multilingual product queries accurately. A customer can ask about a product in French and get a precise answer based on your Spanish product description.

Will the chatbot invent product specs?

No. It only uses information from your PrestaShop product pages: descriptions, attributes, prices. If a product detail isn't listed, the chatbot says so and offers to connect the customer with you.

Which PrestaShop versions are supported?

Boei works with PrestaShop 1.7 and 8.x. The script-based installation is version-independent. No module compatibility issues.

Is it GDPR compliant?

Yes. EU-based servers (Amsterdam), no training on your conversations, optional cookieless mode. DPA available on request. Built in Europe for European merchants.

Does the AI chatbot work on WhatsApp too?

Yes. Boei’s AI chatbot works on your website and on WhatsApp. Incoming WhatsApp messages get automatic AI replies, and all conversations land in your shared inbox with AI summaries.

Can I choose which AI model powers the chatbot?

Yes. Boei supports OpenAI, Anthropic, Google, and Mistral models. You can switch models anytime from your dashboard settings. All models train on your website content automatically.

Ready to Boost Your PrestaShop Sales?

Join thousands of online stores using Boei. Setup takes 5 minutes.

7-day free trial • No credit card required • Works with any PrestaShop theme
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews