Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Reach

By having contact on Line from your Joomla platform, you can reach a wider audience as Line is one of the most popular messaging apps in many Asian countries, including Japan, Thailand, and Taiwan. This increased reach can lead to more potential leads and a larger customer base.

Improved Engagement

Line offers various features such as stickers, emojis, and multimedia messaging, which can make the communication with your leads more engaging and interactive. This can help to build stronger relationships with your potential customers, increasing the chances of lead conversion.

Efficient Lead Capture

With Boei's Joomla platform integration, you can easily capture leads from Line conversations and store them directly in your CRM or lead management system. This streamlines the lead capture process, ensuring that no potential leads are missed and allowing you to efficiently manage and nurture your leads.

How it works

In today's digital era, maintaining effective communication channels with customers is crucial for businesses to thrive and succeed.

One such popular communication platform is Line, which offers a wide range of features to connect businesses with their customers.

For businesses utilizing the Joomla platform, integrating Line as a contact channel can enhance customer engagement and streamline communication processes.

By harnessing the power of Line on Joomla, businesses can tap into a vast user base, provide real-time support, and build stronger relationships with their customers.

In this article, we will explore how businesses can seamlessly integrate Line into their Joomla platform to offer a convenient and efficient way for customers to reach out and receive assistance.

Line

Line is a popular messaging app with over 187 million monthly active users worldwide. It offers free voice and video calls, as well as a variety of stickers and emojis. Line also has a timeline feature where users can share updates and photos with friends. It supports multiple languages and is available in over 230 countries.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

FAQ

How do I add Line to Joomla?

To add Line to Joomla, you can use the Boei widget. Simply sign up for Boei, generate the Line widget code, and then integrate it into your Joomla site by pasting the code into the appropriate section of your Joomla template or using a Joomla plugin that supports custom code insertion.

Is there a Line plugin for Joomla?

Yes, there are several Line plugins available for Joomla. However, Boei is a more versatile solution that supports not only Line but also 50+ other communication channels. With Boei, you can manage all your customer chats from different channels in one place, making it a more efficient option for businesses.

Should I add a Line widget on my Joomla site?

Adding a Line widget to your Joomla site can be beneficial if you want to provide an additional communication channel for your customers. Line is a popular messaging platform, especially in certain regions, and by adding a Line widget, you can offer your customers a convenient way to reach out to you. However, it ultimately depends on your target audience and business needs.

Who should add a Line widget on their Joomla site?

Any business or organization that wants to engage with their customers on Line should consider adding a Line widget to their Joomla site. This is particularly relevant for businesses targeting customers in regions where Line is popular and widely used for communication. Adding a Line widget can enhance customer support and improve overall user experience on your Joomla site.

What is Line?

Line is a communication app that allows users to send messages, make voice or video calls, share photos, and engage with brands and businesses.

How popular is Line?

Line has over 166 million monthly active users, predominantly in Asia.

Why should I offer Line contact to my customers?

Offering Line as a contact channel allows you to reach a large audience in Asia and engage with customers on a platform they are already familiar with.

How do I connect my website to Line?

Boei makes it easy to connect your website to Line. Simply sign up for Boei, select Line as a channel, and follow the instructions to integrate it with your website.

What is Joomla?

Joomla is a popular open-source content management system (CMS) that allows you to build and manage websites easily. It offers a wide range of features and functionality, making it a versatile platform for various types of websites.

How expensive is Joomla?

Joomla itself is free to download and use, as it is an open-source software. However, there may be costs associated with hosting, domain registration, and any premium extensions or templates you choose to use. Overall, Joomla can be a cost-effective solution for building and managing websites.

Is Joomla a good platform?

Yes, Joomla is considered a good platform for building websites due to its flexibility, scalability, and extensive community support. With its user-friendly interface and powerful features, Joomla allows you to create and customize websites to meet your specific needs. Additionally, Boei can enhance your Joomla website by enabling customer chat on multiple channels, improving customer engagement and support.

Free Line plugin for Joomla

Leadwidget