Chatbot Templates That Work Out of the Box

Stop building your chatbot from scratch. Pick a template, customize it for your business, and go live in minutes. Every template includes pre-built conversation flows, Lead Flow fields, and quick prompts you can tweak.

8 ready-made templates
Fully customizable
Live in under 5 minutes
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Why Chatbot Templates Save You Hours

Most businesses know they need a chatbot. The hard part is figuring out what to say, what to ask, and how to structure the conversation. That is where templates come in.

Boei's chatbot templates give you a proven starting point. Each template includes pre-configured quick prompts (the buttons visitors click to start a conversation), Lead Flow fields for capturing contact details, and Revised Answers for common questions. Pick the template closest to your use case, swap in your business details, and go live.

You can also combine templates. Want a lead capture bot that also handles FAQ? Layer both templates together. Every template works across all channels: website widget, WhatsApp, email, and SMS.

During onboarding, Boei auto-trains on your top 10 website pages. Add a template on top of that, and your chatbot is ready to handle real conversations from day one.

8 Chatbot Templates for Every Use Case

Pick a template, customize it, and go live in minutes

Lead Capture Bot

Turn website visitors into contacts. This template uses a Lead Flow to collect name, email, phone, and company through natural conversation. No static forms. Every lead lands in your pipeline with full chat context. See lead generation features.

  • Name, email, phone collection
  • Company and budget fields
  • Auto-create pipeline deal
  • Google Analytics events

FAQ Bot

Answer the same 20 questions automatically. Import your FAQ from JSON or Excel, or use Revised Answers to define exact Q&A pairs. The AI matches visitor questions to your answers. Update anytime without code.

  • Import from JSON or Excel
  • Revised Answers for precision
  • Auto-train from your website
  • Fallback to AI for new questions

Booking Bot

Let visitors book meetings, demos, or appointments through chat. The template asks for preferred date, time, and contact details. Connect to your calendar via webhooks. No back-and-forth emails. See booking features.

  • Date and time collection
  • Calendar webhook integration
  • Confirmation messages
  • Reminder follow-ups

Product Recommendation Bot

Help shoppers find the right product. The chatbot asks about needs, preferences, and budget, then recommends matching products from your catalog. Upload product cards via CSV or Google Sheets with images and specs.

  • Product card catalog
  • Preference-based filtering
  • Images and specs in chat
  • Upsell suggestions

Support Triage Bot

Route support requests to the right team. This template identifies the issue type, collects relevant details, and assigns the conversation. Handles common fixes automatically. Escalates complex issues to a human. See helpdesk features.

  • Issue type detection
  • Auto-resolve common questions
  • Human handoff with context
  • Priority assignment

Quote Calculator Bot

Send instant quotes without a sales rep. Upload your price list and let the AI calculate custom quotes based on quantity, options, and configuration. Prospects get a number in seconds, not days. See sales chatbot features.

  • Price list upload
  • Quantity and option math
  • Discount rules
  • Quote PDF via webhook

Feedback Collector Bot

Collect customer feedback, reviews, and NPS scores through chat. The template asks for a rating, follow-up comments, and permission to use the review publicly. More engaging than email surveys.

  • Star rating collection
  • Open-ended follow-up
  • NPS scoring
  • Webhook to your tools

WhatsApp Welcome Bot

Greet new WhatsApp contacts with a structured welcome flow. The template introduces your business, offers quick options (support, sales, booking), and routes the conversation accordingly. Works with Boei's WhatsApp integration.

  • Welcome message sequence
  • Quick reply buttons
  • Department routing
  • Business hours logic

Make It Yours

Customize Every Template to Fit Your Business

Templates are starting points. Every element is editable.

💬

Quick Prompts

Configure the conversation starter buttons visitors see. Change labels, order, and icons. Examples: 'Get a quote', 'Book a demo', 'Track my order'.

📋

Lead Flow Fields

Choose which contact details to collect: name, email, phone, company, budget, or any custom field. Rearrange the order and set fields as required or optional.

📝

Revised Answers

Define exact Q&A pairs the chatbot must follow. When a visitor asks a matched question, the AI uses your exact wording. Override AI responses for sensitive topics.

📥

FAQ Import/Export

Bulk-import your existing FAQ from JSON or Excel files. Export anytime. No retyping. Update hundreds of answers in one upload.

🌐

Auto-Train from Your Site

During onboarding, Boei reads your top 10 sitemap pages and trains the AI on your content. Add more pages anytime. The chatbot always knows your latest info.

🔗

Train on Support Replies

Feed the AI your past support conversations. It learns your tone, your answers, and your edge cases. The more you train it, the better it gets.

What Businesses Say About Boei

Questions?

Chatbot Templates FAQ

Are these templates free?

Yes. All templates are included in every Boei plan, starting at $11/month with annual billing. You can use and combine as many templates as you want. See pricing.

Can I use multiple templates on the same chatbot?

Yes. You can layer templates together. For example, combine the FAQ Bot template with the Lead Capture template so your chatbot answers questions and collects contact details in the same conversation.

How do I customize a template?

Open the template in your Boei dashboard. Change the quick prompts, edit Lead Flow fields, update Revised Answers, and adjust the tone. Everything is point-and-click. No coding required.

Can I import my existing FAQ?

Yes. Export your FAQ as a JSON or Excel file and upload it to Boei. The chatbot maps questions to answers automatically. You can also export your Boei FAQ anytime for backup or editing.

Do templates work on WhatsApp and email too?

Yes. Every template works across all Boei channels: website widget, WhatsApp, email, and SMS. The same conversation logic applies everywhere.

What are quick prompts?

Quick prompts are the clickable buttons visitors see when they open the chatbot. Examples: 'Get a quote', 'Book a demo', 'I have a question'. They guide visitors into the right conversation flow instantly.

What are Revised Answers?

Revised Answers let you define exact Q&A pairs. When a visitor asks a matched question, the AI uses your exact wording instead of generating a response. Use them for pricing, policies, or any answer that must be word-perfect.

How fast can I go live with a template?

Most businesses go live in under 5 minutes. Pick a template, add your widget code to your site, and the chatbot starts working. Boei also auto-trains on your top 10 website pages during onboarding, so it knows your business from the start.

Pick a Template and Go Live Today

Join 17,000+ businesses using Boei chatbot templates to engage visitors, capture leads, and answer questions 24/7.

7-day free trial • No credit card required • All templates included
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews