GDPR Compliant AI Chatbot, Hosted in the EU

The only AI chatbot where servers, AI model, and database all stay in the EU. No US data transfers. Answers questions, captures leads, works on WhatsApp.

GDPR Compliant
EU-Hosted (Germany)
European AI (Mistral)
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Try It Yourself

Built for GDPR Compliance from Day One

100%

EU-hosted infrastructure

0

US data transfers for AI

GDPR

Compliant by design

10,000+

Businesses trust Boei

Why GDPR Compliance Matters for Your AI Chatbot

Every time a visitor asks your chatbot a question, that data goes somewhere. With most providers, it goes to the US. To OpenAI, Google, or Anthropic servers. That creates a GDPR problem.

Since the Schrems II ruling killed the Privacy Shield, sending personal data to the US needs extra safeguards. Standard Contractual Clauses help, but they add complexity and legal risk. The simplest fix? Keep your data in the EU.

Boei is the first AI chatbot that runs on a fully European stack. No US transfers for AI processing. No legal grey areas. No complex transfer impact assessments.

  • Schrems II compliant by design. No US transfers means no transfer risk
  • Full data residency. Your customer conversations never leave the EU
  • Simpler compliance. Fewer sub-processors outside the EEA to document
  • Customer trust. Tell your customers their data stays in Europe

This matters most for healthcare, legal, insurance, and government. Where data residency is non-negotiable.

AI Chatbot That Learns Your Business

Paste your website URL and Boei reads every page. It learns your products, services, pricing, and FAQs. Then it answers visitor questions 24/7. Every response shows its sources so visitors know where the info comes from. With Mistral AI, all of this stays in the EU.

  • Trained on your website, PDFs, and documents automatically
  • Answers in 95+ languages, perfect for European businesses
  • Source links on every answer, no hallucinations
  • Live on your website in under 5 minutes
Boei AI Chatbot answering customer questions
Boei inbox showing leads from all channels

Every Conversation Becomes a Lead

All messages from AI chat, WhatsApp, contact forms, and more land in one inbox. The AI collects contact info naturally during conversations and writes a summary of what each visitor wants. Track leads through your pipeline with the built-in CRM board.

  • Unified inbox for all channels: AI chat, WhatsApp, forms
  • AI-generated lead summaries and qualification
  • Built-in CRM pipeline to track deals
  • Connects to HubSpot, Mailchimp, Zapier, and webhooks

More Than Just a Chatbot. 50+ Channels

Boei is a complete communication hub with 50+ channels in one widget. WhatsApp, contact forms, Facebook Messenger, Instagram, Telegram, click-to-call. Your visitors pick how they want to reach you. All included, no extra cost.

  • WhatsApp Business with AI auto-replies built in
  • Custom contact forms for detailed inquiries
  • Facebook Messenger, Instagram, Telegram support
  • Everything in one clean widget that matches your brand
Boei widget showing 50+ communication channels

The EU-Hosted Stack

Every part of your AI chatbot, built and hosted in Europe

Hetzner, Servers in Germany

Your chatbot runs on Hetzner servers in Nuremberg, Germany. One of Europe's biggest hosting providers, founded in 1997. ISO 27001 certified, 100% renewable energy. Your data stays in Germany.

Mistral AI, French AI Model

AI responses powered by Mistral AI, a French company from Paris. Their models compete with GPT-5 and Claude on quality. All processing stays in the EU. Zero US data transfers for AI.

Weaviate, Vector DB from Amsterdam

Your chatbot's knowledge base lives in Weaviate, a vector database company from Amsterdam. Weaviate powers the semantic search that makes your chatbot smart. EU-hosted, EU-built.

Hetzner, Database & Backups in Germany

Database hosting and backups also run on Hetzner in Nuremberg. Your structured data is stored and backed up in the same German data centre as your servers. Everything under one roof, all in the EU.

Boei analytics dashboard

Track Performance with Built-in Analytics

See exactly how your chatbot performs. Track conversations, lead conversion rates, popular questions, and channel usage. Boei includes analytics and funnel tracking so you can measure ROI without third-party tools that send data outside the EU.

  • Conversation and lead analytics dashboard
  • Funnel tracking and A/B testing
  • See which channels your visitors prefer
  • All analytics data stays on EU servers

GDPR Compliance Built In, Not Bolted On

Data sovereignty without giving up features

🇪🇺

Full EU Data Residency

All data stays in the EU. Conversations, knowledge base, AI processing. No exceptions

🤖

No US Transfers for AI

Mistral AI processes everything in Europe. No need to send customer data to US cloud providers

🔒

GDPR Compliant by Design

Not just compliant on paper. Built on GDPR principles from the ground up. EU data residency by default

Fast EU Latency

Servers in Germany mean faster responses for European visitors. No transatlantic round trips

📄

DPA Included

Full <a href="/data-processing-agreement">Data Processing Agreement</a> with all EU sub-processors clearly listed

🍪

No Cookie Consent Issues

Run in cookieless mode. No tracking, no cookies, no consent banners needed

EU-Hosted vs US-Based AI Chatbots

See how Boei's GDPR-compliant infrastructure compares

Feature Boei (EU-Hosted) Intercom Tidio Drift
Server location Germany (Hetzner) USA USA USA
AI model location EU (Mistral AI, France) USA (OpenAI) USA (OpenAI) USA (OpenAI)
Database location EU (Germany) USA USA USA
Zero US data transfers Yes (with Mistral)
DPA with EU-only sub-processors ✓ Yes
Cookieless mode ✓ Yes
50+ channels included ✓ Yes Extra cost Extra cost Extra cost
Starting price From $11/mo EUR 74/mo EUR 39/mo EUR 50/mo

The takeaway: Most chatbot providers host everything in the US. Boei is the only one with a fully EU-hosted AI stack: servers, AI model, and databases all in the EU. At a fraction of the price.

Live in 5 Minutes on Any Website

Copy one line of code to your website, or use our plugins for WordPress and Shopify. Boei works on 300+ platforms. No developer needed. Just paste and go.

  • One-line JavaScript install on any website
  • WordPress and Shopify plugins available
  • Works on Wix, Squarespace, Webflow, and 300+ more
  • Google Tag Manager support
Boei simple one-line installation

How It Works: The EU-Only Data Flow

When a visitor asks your chatbot a question, here's what happens. All within the EU:

  1. Visitor sends a message. Received by your Boei chatbot on Hetzner servers in Nuremberg, Germany
  2. Knowledge base search. Weaviate (Amsterdam/Frankfurt) searches your documents and website content for relevant context
  3. AI generates a response. Mistral AI (Paris, France) processes the question with your context and writes an answer
  4. Response delivered. The answer goes back to the visitor through Hetzner servers in Germany
  5. Conversation stored. The full conversation is saved on Hetzner (Germany) for your records

At no point does data leave the European Union. Every part of this chain is run by a European company on European soil.

Still Access US Models When You Want

The European stack is optional, not mandatory. Some businesses prefer US-based AI models for specific use cases, and Boei supports that too.

Pick your AI provider in your Boei settings:

  • Mistral AI (France), for full EU data residency
  • OpenAI / GPT (USA), for maximum model variety
  • Anthropic / Claude (USA), for nuanced, safety-focused responses
  • Google / Gemini (USA), for Google ecosystem integration

Switch between providers anytime. Mix EU and US models across different chatbot configs. The choice is yours. Boei just makes sure you have the choice.

Trusted by 10,000+ Businesses

GDPR Compliant AI Chatbot FAQ

Is Boei fully GDPR compliant?

Yes. When you pick Mistral AI as your AI provider, all data processing happens in the EU. Servers, database, and backups in Germany (Hetzner), vector database in the Netherlands/Germany (Weaviate), AI processing in France (Mistral AI). Nothing leaves the EU. Boei also offers cookieless mode so you don't need cookie consent banners.

Where is my chatbot data hosted?

All data is hosted on Hetzner servers in Nuremberg, Germany. This includes your chatbot configuration, conversation history, lead data, and backups. The AI knowledge base is stored in Weaviate (Amsterdam/Frankfurt). AI processing happens via Mistral AI in Paris, France. Every component stays within the EU.

Does any data transfer to the US?

Not for AI processing when you use Mistral AI. Boei does use some US-based services for non-AI functions (email delivery via Mailgun, website crawling via Firecrawl). These are covered in our standard Data Processing Agreement with the right transfer safeguards.

Do you provide a Data Processing Agreement (DPA)?

Yes. Boei provides a full Data Processing Agreement that lists all sub-processors, their locations, and what data they process. For the EU stack, all AI-related sub-processors are based in the EU. The DPA is available on our website and included with every plan.

Is Boei compliant with Schrems II?

Yes. When using Mistral AI, there are no US data transfers for AI processing. This eliminates the transfer risk that Schrems II addressed. You don't need complex Transfer Impact Assessments for the AI portion of your chatbot. The European stack is Schrems II compliant by design.

How does Mistral AI compare to GPT-5 or Claude?

Mistral AI's latest models compete with GPT-5 and Claude on most tasks, including customer support. For typical chatbot use cases like answering questions, sharing product info, and capturing leads, the quality gap is minimal. Mistral is especially strong in European languages: French, German, Dutch, Spanish, and Italian.

Can I switch between EU and US AI models?

Yes. Change your AI provider anytime in your Boei settings. Start with Mistral AI for EU data residency, switch to OpenAI to compare, or use different providers for different chatbots. No lock-in.

Is this more expensive than the standard plan?

No. The EU-hosted AI stack is included in all Boei plans starting from $11/month (Lite). The Starter plan at $19/month includes 2,000 AI messages per month, 50+ channels, and email/WhatsApp/SMS automation. Same price whether you pick Mistral AI or any other provider.

What channels are included?

All 50+ channels at no extra cost: AI chatbot, WhatsApp Business, contact forms, Facebook Messenger, Instagram, Telegram, click-to-call, email, and many more. Your visitors pick how they want to reach you. Unlike competitors, Boei doesn't charge extra for WhatsApp or other channels.

Who is behind Boei?

Boei is a European company. Our servers run on Hetzner in Germany. We chose Mistral AI (France) for EU-native AI processing and Weaviate (Netherlands) for the vector database. The entire AI stack is European by design, not by accident.

How do I get started?

Sign up for a free 7-day trial, no credit card needed. Pick Mistral AI as your AI provider during setup to enable the full EU-hosted stack. Install Boei on any website (WordPress, Shopify, custom) in under 5 minutes.

Ready for a GDPR Compliant AI Chatbot?

EU-hosted servers, European AI, 50+ channels, from $11/month. Start your free trial today.

EU-hosted (Germany) • GDPR compliant • No credit card required