Get Notified the Moment a High-Value Lead Starts Chatting

Your team lives in Slack. Now your website leads show up there too. Boei sends real-time alerts to your Slack channels when visitors start conversations, submit forms, or trigger AI escalations.

Instant lead notifications

Alerts in your Slack channels

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Every Important Conversation, Visible Where Your Team Already Works

Speed matters in sales. Research shows that responding to a lead within 5 minutes makes you 21 times more likely to qualify them. But if your website leads sit in a dashboard that nobody checks until the end of the day, those 5 minutes are long gone.

By connecting Boei to Slack via webhooks, every important chat interaction posts to your Slack channel in real time. A new lead fills out a contact form? Your sales channel gets a message with the name, email, company, and what they asked about. The AI chatbot cannot answer a question and escalates? Your support channel gets an alert with the full conversation context.

The key difference is that you control what gets sent and where. Not every chat message needs to interrupt your team. You can configure Boei to only notify on form submissions, AI escalations, or conversations that match certain criteria. Route sales leads to #sales, support issues to #support, and VIP visitors to a private channel. Your team reacts faster because the right people see the right leads at the right time.

How Slack Notifications Work

From website chat to Slack alert in seconds

Visitor Chats on Your Website

Someone interacts with your Boei widget, whether through AI chat, a contact form, WhatsApp, or any other channel.

Boei Filters and Routes

Based on your rules, Boei decides which events to send and which Slack channel to post to. New lead? Sales channel. Escalation? Support channel.

Alert Appears in Slack

Your team sees a formatted message with the visitor's details, their message, the page they were on, and a link to respond. All within seconds.

How Teams Use Boei + Slack

New Lead Alerts in Channel

Every qualified lead from your website posts to your sales Slack channel. The message includes name, email, company, what they asked about, and which page they were on. Your sales team jumps on it immediately.

VIP Visitor Notifications

Configure alerts for visitors from specific companies, returning customers, or leads that match high-value criteria. Get pinged in a private channel when a prospect from your target account list starts chatting.

AI Escalation Alerts

When Boei's AI chatbot cannot answer a question or the visitor asks to speak with a human, an alert goes to your support team with the full conversation history. They pick up exactly where the AI left off.

Daily Chat Summaries

Get a daily digest of chat activity posted to Slack. How many conversations happened, how many leads were captured, what topics came up most. Stay informed without checking dashboards.

Frequently Asked Questions

How does the Slack connection work?

Boei sends notifications to Slack through incoming webhooks. You create a Slack webhook URL for your channel and add it to Boei's integration settings. No Slack app installation or OAuth needed.

Can I send different alerts to different Slack channels?

Yes. You can configure multiple webhook endpoints, each pointing to a different Slack channel. Route new leads to #sales, support escalations to #support, and high-priority alerts to a private channel.

Will this flood my Slack with notifications?

No. You control exactly which events trigger a Slack notification. You can limit alerts to form submissions, AI escalations, or specific conversation topics. Not every chat message needs to be sent.

What information is included in the Slack message?

Each notification includes the visitor's name, email, phone (if provided), their message, the channel they used, and the page URL they were on. For AI escalations, the full conversation history is included.

Which Boei plan do I need for Slack notifications?

Webhook integrations require the Growth plan at $49/month (annual billing). This includes 3 chatbots, 7,000 AI credits, and the API access needed for webhook notifications.

Is this the old Boei Slack invite widget?

No. The Slack invite widget was a different feature that let visitors join your Slack workspace. This integration is about sending chat notifications from your website to your internal Slack channels. Completely different use case.