Turn Shoppers Into Subscribers While They Browse

Most store visitors leave without buying or subscribing. Boei's AI agent engages them in conversation, captures their email and product interests, and sends rich shopper profiles straight to Klaviyo.

Capture product interest from chat

Feed Klaviyo flows with intent data

Auto-segment by shopping behavior

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Browsing Intent Is the Data Klaviyo Needs

Klaviyo thrives on behavioral data. The more you know about a shopper, the better your flows perform. But most email popups only capture an address. No context, no product interest, no buying timeline.

Boei changes that. When a visitor chats with your AI agent about sizing, shipping, or a specific product, the AI captures that intent. Through a webhook to Klaviyo, you create a profile with custom properties like 'interested_in: running shoes' or 'asked_about: return policy'. That data powers smarter welcome flows, browse abandonment sequences, and win-back campaigns.

Instead of treating every new subscriber the same, your Klaviyo flows can personalize from the very first email based on what the shopper actually talked about.

How Shopper Data Flows to Klaviyo

From browsing question to personalized email flow

Shopper Asks a Question

A visitor asks about product details, shipping times, sizes, or availability. The AI answers instantly and naturally collects their email.

Intent Data Hits Klaviyo

A webhook sends the email, product interests, and conversation context to Klaviyo as a new profile with custom properties and events.

Personalized Flows Trigger

Klaviyo uses the profile data to trigger the right flow. Someone who asked about running shoes gets a different welcome email than someone who asked about boots.

Ecommerce Use Cases

Rich Profile Creation

Go beyond just an email. Send product interests, size preferences, budget range, and buying timeline to Klaviyo as custom properties.

Trigger Flows From Chat Events

Create custom Klaviyo events like 'asked_about_sizing' or 'requested_discount' that trigger specific email flows automatically.

Abandoned Browse Recovery

When a shopper chats about a product but doesn't buy, send that browsing data to Klaviyo for targeted follow-up emails with the exact products they discussed.

Segment by Product Category

Tag subscribers based on which product pages they chatted on. Build Klaviyo segments for each category and send targeted campaigns.

Win-Back With Context

If a past customer chats again, update their Klaviyo profile with new interests. Your win-back flows reference what they actually want now, not what they bought months ago.

VIP Identification

The AI can flag high-intent shoppers (asked about bulk orders, premium products, or gift purchases) and tag them in Klaviyo for VIP treatment.

Frequently Asked Questions

Is this a direct Klaviyo integration?

It works via webhooks through Zapier, Make, or n8n. Boei sends conversation data, and your automation tool creates or updates Klaviyo profiles using Klaviyo's API.

What Boei plan includes webhook access?

You need the Growth plan at $49/month (annual billing). It includes webhook integrations, 3 AI chatbots, and 7,000 AI credits per month.

Can I send custom events to Klaviyo?

Yes. Through your automation tool, you can create any Klaviyo event from chat data. For example, trigger a 'Chat Completed' event with properties like product interest and page URL.

Does it work with Shopify stores using Klaviyo?

Perfectly. Boei works on any website including Shopify. The chat data complements the purchase data Klaviyo already gets from your Shopify store.

Will it create duplicate profiles in Klaviyo?

Klaviyo deduplicates by email address. If a profile already exists, the webhook updates it with new properties and events instead of creating a duplicate.

How is this different from a Klaviyo email popup?

Popups capture an email and nothing else. Boei captures an email plus conversation context: what products they asked about, what concerns they had, and what they're looking for. That context makes your Klaviyo flows much more effective.