Chatbase is great for building AI chatbots. If you want AI chat plus 50 communication channels in one widget, here is how Boei compares.
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Businesses trust Boei
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Rating on Capterra
50+
Channels included
$11/mo
Starting price
Chatbase offers chat and WhatsApp via integration, but many businesses also need contact forms, phone, email, and social channels in one place.
Chatbase's higher tiers have message credits that run out. When you exceed limits, you pay extra or get cut off mid-conversation.
Chatbase works well for developers. Non-technical teams often struggle with training data formatting and API setup.
Chatbase is a strong AI chatbot platform. Their training interface makes it easy to upload documents, connect websites, and fine-tune responses. The GPT-5 integration produces high-quality answers. Their custom persona feature lets you control the chatbot's tone and boundaries.
For developers, Chatbase offers a solid API for embedding chatbots in custom apps. Their analytics dashboard shows which questions get asked most. This helps you improve your content over time.
If your only need is a standalone AI chatbot trained on your content, Chatbase does that job well.
Chatbase is primarily a chat tool. It recently added WhatsApp via third-party integration, but there are no contact forms, no phone callbacks, and no social media channels. If a visitor wants to fill out a form or call you, you need extra tools.
The message credit system can be frustrating. On the Hobby plan ($40/mo), you get 1,500 message credits. For a busy website, that covers roughly 150-300 conversations. When you run out, your chatbot stops responding until the next billing cycle.
There is also no built-in lead capture beyond the chat interface. Boei captures leads through forms, WhatsApp opt-ins, callback requests, and more.
AI employee with 50+ channels that automates email, WhatsApp, and SMS.
GPT-powered chatbot trained on your website content and documents.
A detailed look at what each platform offers
| Feature | Boei | Chatbase |
|---|---|---|
| Starting price | $11/mo (Lite) | Free / $40/mo |
| AI chatbot | Included from $19/mo | Included (credits-based) |
| Message limits | 2,000 AI credits on Starter | 20/mo free, 1,500 on Hobby |
| Total channels | 50+ | 2 (chat + WhatsApp via integration) |
| Yes + AI auto-replies | Yes (via integration) | |
| Contact forms | Included | Not available |
| Phone / callback | Included | Not available |
| Auto-train on website | ✓ Yes | ✓ Yes |
| Custom AI persona | ✓ Yes | ✓ Yes |
| Lead capture | Forms, WhatsApp, chat, callbacks | Chat only |
| Live chat agents | Included from $19/mo | 1 (free) / 3+ on paid |
| Setup time | 5 minutes | 10-30 minutes |
| GDPR / EU servers | Yes (Amsterdam) | US-based |
| Agentic AI (actions) | Yes (API calls, calculations, webhooks) | ✗ |
| Email channel with AI | Yes, AI auto-reply | ✗ |
| SMS channel | Yes (via Twilio) | ✗ |
| Dark mode | Yes (auto-detects OS) | ✗ |
| Deal pipeline / CRM | Built-in (from Growth plan) | ✗ |
| Free trial | 7 days (full features) | Free tier available |
Bottom line: Chatbase is a focused AI chatbot. Boei is an agentic AI employee that takes actions, manages deals, and automates communication across 50+ channels including email and SMS.
What you would actually pay per month for AI chat + omnichannel contact:
| Scenario | Boei | Chatbase + alternatives |
|---|---|---|
| Widget + channels only | $11/mo (Lite) | $40/mo (Chatbase Hobby) |
| AI chatbot + WhatsApp + email | $19/mo (Starter) | $40 (Chatbase includes WhatsApp via integration) |
| AI chat + WhatsApp + forms + phone | $19/mo (Starter) | $40 + forms + phone tools = $60-90/mo |
Chatbase pricing based on Hobby plan ($40/mo). Extra tool costs are estimates. Boei pricing based on annual plans. Prices as of early 2026.
WhatsApp, Messenger, Instagram, phone, email, forms, and 45+ more. Boei is an AI employee that takes actions: it auto-replies on WhatsApp, sends automated emails and SMS, and delivers conversations with AI summaries to your shared inbox.
Boei starts at $11/mo with flat tier pricing. AI included from $19/mo. No surprise cutoffs, no mid-month billing shocks.
Capture leads through contact forms, WhatsApp opt-ins, callback requests, and newsletter signups. All within the same widget.
Boei's AI automatically crawls and learns from your website. No need to upload documents or format training data.
You only need a standalone AI chatbot, want deep control over training data and AI personas, or need API access for custom integrations.
You want an AI employee that automates email, WhatsApp, and SMS plus 50+ channels in one widget. From $11/mo.
You want best-in-class AI chat (Chatbase) inside an omnichannel contact widget (Boei). Some teams use both.
Boei's AI auto-trains on your website, the same content Chatbase uses. No need to re-upload training data.
Connect WhatsApp, phone, social accounts, and set up forms. This takes 5-10 minutes and gives you features Chatbase does not offer.
Swap the Chatbase embed code for the Boei snippet. Both are single-line JavaScript embeds. It is a 1-minute change.
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Founder/CEO, WebMaxSEO
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Try Boei free for 7 days. Get AI chat + 50 channels in one widget.