Best Shopify Telegram Widget

Telegram for Shopify Stores That Sell Globally

Your Shopify store ships worldwide. Customers in Russia, Brazil, and Central Asia prefer Telegram over email. Boei adds a Telegram widget to your Shopify store with AI that answers product questions, handles shipping inquiries in any language, and captures leads from international buyers. One-click Shopify install.
✓ Trusted by 17,220 websites✓ One-click Shopify install
★★★★★from 159 reviews

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Try the Shopify Telegram AI

Shopify Has No Native Telegram Support. That Costs You Sales.

Shopify Inbox handles on-site chat. Gorgias handles tickets. Tidio handles live chat. None of them support Telegram. And Telegram has 900 million monthly users in exactly the markets where e-commerce is growing fastest: Russia, Brazil, Ukraine, Kazakhstan, Iran, and Indonesia.

Here is what happens without Telegram on your Shopify store: a buyer in Moscow finds your product on Google. They want to ask about sizing and international shipping. They see a contact form. They leave. A buyer in Sao Paulo wants to confirm your store accepts their payment method. No Telegram, no sale.

Crypto-friendly Shopify stores face the same problem. Your customers pay in Bitcoin or USDT. They communicate on Telegram. They expect Telegram support. An email contact form feels like sending a letter by post.

Boei solves this. A floating Telegram widget on every Shopify page. AI answers product questions from your catalog. International buyers ask in Russian, Portuguese, or Farsi and get answers in their language. Crypto customers reach you on the platform they already use. One Shopify embed code, five minutes, done.

Built for International Shopify Stores

Shopify makes it easy to sell globally. But global customers do not all use the same messaging apps. Boei's geo-targeting shows the right channel to every visitor. Buyers from Russia and Central Asia see Telegram. Western Europeans see WhatsApp. US visitors see your live chat. All from one Shopify widget, with one shared inbox for your team.
  • ✓Geo-targeting shows Telegram to visitors from 20+ Telegram-dominant countries
  • ✓AI auto-translates conversations to 95+ languages in real time
  • ✓Product cards with images, prices, and links sent via Telegram
  • ✓Handles shipping, customs, and delivery time questions per region
  • ✓Works with all Shopify themes: Dawn, Debut, OS 2.0, and custom
Try Free for 7 Days
Boei Telegram widget on a Shopify store with international orders
Boei Telegram widget for crypto Shopify stores

Telegram Support for Crypto-Friendly Shopify Stores

If your Shopify store accepts crypto payments, your customers already live on Telegram. They discuss products in Telegram groups, share store links in channels, and expect to message you directly. Boei connects that Telegram activity to your Shopify store. When a community member clicks through from your Telegram group, the widget recognizes them and lets them start a conversation with context.
  • ✓Direct Telegram messaging from your Shopify product pages
  • ✓QR code on desktop so mobile Telegram users connect instantly
  • ✓Pre-filled messages include the product name the visitor is viewing
  • ✓AI answers questions about payment methods, shipping, and product details
  • ✓Capture email addresses from Telegram visitors for marketing follow-ups
See How It Works

Shopify Setup

How to Add Telegram to Shopify

Install from the Shopify App Store in one click. No code editing needed

Copy installation code 1

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Shopify and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

2

Open your Shopify theme code editor

In your Shopify admin, go to Online Store → Themes.

On your live theme (the one labeled "Current theme"), click the ... menu next to Customize and choose Edit code.

3

Open theme.liquid

In the Layout folder on the left, click theme.liquid. This is the master template that wraps every page on your store, so installing Boei here means it loads everywhere.

4

Paste the Boei code

Press Ctrl+F (Windows) or Cmd+F (Mac) inside the editor to open the search box. Search for </body> to jump straight to it. You'll see it near the bottom of the file.

Click on the line just above </body> and paste the Boei code from Step 2. Click Save in the top right.

5

Verify

Open your storefront in a new tab. The Boei chatbot should appear in the corner.

If you don't see it immediately, hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) to bypass Shopify's cache.

Stuck? If the chatbot doesn't appear, double-check that the Boei code is on the line just above </body>, not above </html> or somewhere else in the middle of the file.

Congrats, you are done! You now have Boei live chat installed on Shopify.

Shopify Telegram Features

What Shopify Stores Get with Telegram

More than a link button. A full Telegram sales channel

Product Catalog AI

Upload your Shopify product CSV or let AI crawl your store. It answers sizing, pricing, and availability questions via Telegram with product cards.

95+ Language Support

Buyer asks in Russian? AI responds in Russian. Portuguese? Same thing. Auto-translation for every Telegram conversation, no setup required.

Cart and Checkout Widget

Telegram widget appears on product pages, cart, and checkout. Catch hesitant international buyers before they abandon their order.

Conversion Tracking

Track which Telegram conversations lead to purchases. See revenue from Telegram leads in your Boei analytics and Google Analytics.

Team Inbox for Orders

Order questions, shipping inquiries, and returns in one inbox. Assign Telegram conversations to sales, support, or shipping team members.

EU Servers, No Cookies

Dutch company, Nuremberg servers. GDPR compliant. No cookies before interaction. DPA available for EU Shopify stores.

Compare

Shopify Telegram Options Compared

Most Shopify chat apps ignore Telegram entirely

BoeiTidioGorgiasChaty
Telegram supportFull (AI + inbox)✗✗Link only
AI product answersYes, from catalogExtra costExtra cost✗
Geo-targetingYes✗✗Pro only
Auto-translation95+ languages✗✗✗
Total channels50+6Email + social25
Pricing modelFlat from $19/mo annualPer agentPer ticketPer site (check chatyapp.com)
Shared team inboxYesYesYes✗
Lead capture from TelegramYes✗✗✗

Bottom line: Tidio and Gorgias are solid Shopify apps, but neither supports Telegram. Chaty adds a Telegram link icon with no AI or inbox behind it. Boei is the only option that gives your Shopify store real Telegram support: AI answers, team inbox, lead capture, and geo-targeting. All included from $19/mo annual ($25/mo monthly).

Competitor pricing models verified 2026-07-11. Confirm current tiers at tidio.com/pricing, gorgias.com/pricing, and chatyapp.com/pricing before quoting.

What Shopify Store Owners Say

Dr. Kirk Sanford

Dr. Kirk Sanford

CEO & Founder, Longevity Medical Institute

★★★★★

It's all upside — Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified.

Susan Jones

Susan Jones

Founder/CEO, WebMaxSEO

★★★★★

We initially installed Boei on our agency website to test its capabilities, and the results were so impressive that we've now implemented it across approximately 10 client sites. The AI chatbot not only learns from each website's unique content but also provides valuable data for our SEO strategies.

Koen Rens

Koen Rens

Owner, Luxe Kattenhotel

★★★★★

It's super easy for end users to contact us using Boei. It's clear and extremely user-friendly. With the drag and drop editor, I was ready in only a few minutes.

David K.

David K.

CEO Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

Seif Ahmed

@seif588

★★★★★

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Irfan

Irfan

@mak_web_media

★★★★★

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

Peter C

@peter_c1

★★★★★

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

Andrew Lee

@fromlife89

★★★★★

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

Grzegorz G.

★★★★★

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

Joshua G.

★★★★★

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

Vance W.

Vance W.

★★★★★

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

★★★★★

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Chandra Kusuma

Chandra Kusuma

★★★★★

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Cristian Trappolini

Cristian Trappolini

★★★★★

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Renaat Sioncke

Renaat Sioncke

★★★★★

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Fran Tully

★★★★★

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

Proinsias M.

★★★★★

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

Gavin S.

★★★★★

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

Sara Hall

★★★★★

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Mike Foston

★★★★★

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Lukáš H.

★★★★★

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Bikram K. S.

★★★★★

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Jay F.

Jay F.

★★★★★

I like that Boei is an AI that learns and continues improving by using our website's information to best answer user questions and guide them on our site. The ease of use is fantastic, requiring no coding or extensive setup work. I was able to have it running on our website in less than 30 minutes even with full customization. If I were to grade the setup ease on a scale of 1 to 10, I would give it an 11.

Ilias A.

Ilias A.

SEO Specialist

★★★★★

Boei is pretty straight-forward to setup. It is lightweight and converts website visitors into leads without over-effort. It simply works on autopilot, while you receive weekly reports on its performance with suggestions for improvement! After setting it up, I just have more leads. Simple.

Jon

Jon

★★★★★

I have followed the intuitive process to set this up on a number of my sites. It has always been easy and it has worked right out of the box. I like the fact that it is a simple widget that can be customized to any channels you wish to add.

Weboo.gr

Weboo.gr

★★★★★

Setting up Boei is a piece of cake. It's lightweight and does all the hard work for you — converting visitors into leads without too much effort. And, to top it off, you get weekly reports with recommendations on how to optimize performance! The support is direct and to the point, and its features are improving steadily.

Dieter Staudinger

Dieter Staudinger

★★★★★

Boei is the superglue that bonds together our communication with our leads and customers, in the channels they most value. Boei is simple to setup and easy to use. Our team loves Boei and we highly recommend you take a look how Boei can help up your communication game!

Jeremy Smith

Jeremy Smith

★★★★★

Boei is reliable, and brilliant at combining multiple tools together for taking care of prospects or customers. You can integrate tools you already use, plus add a few on their own. Great software.

Brendah Akoth

Brendah Akoth

★★★★★

Very great app! It does as it says and it's the most editable chat plugin compared to the others. A few days after installing it, I got inquiries and it opened my eyes to my audience. So it works and saves me time! Great automation partner!

Alexander Martenson

Alexander Martenson

★★★★★

I'm impressed with Boei. The application is simple and intuitive. Having this kind of availability for my prospects coming through my website is vital to my business.

Sheeny

Sheeny

★★★★★

Love this service. My customers can contact me with over a dozen different communication apps whatever they prefer so you never lose out on a customer that might be shy of say WhatsApp and use Viber instead.

Nuno

Nuno

★★★★★

Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom HTML. Not only Boei has good customer service but will also help yours.

Robert-Jan

Robert-Jan

CEO/Founder

★★★★★

Ruben has built an amazing and straightforward chat solution. Just let the client chose which option he wants to use! But it doesn't stop there. You can also add buttons that link to an external website, other pages on your website, integrate your chatbot, and so on. So simple, yet so powerful!

CyberCooker

CyberCooker

★★★★★

Nowadays, omnichannel offers us great advantages, but when we want to incorporate all the channels in our site we face a great dilemma: to include icons for each channel, generating visual saturation and confusion. It is here where Boei becomes a fantastic tool, since in a simple way it gives us the necessary order to provide our customers with a wide range of channels so that they can choose the one they feel most comfortable to communicate with us.

Eddine

Eddine

★★★★★

Boei is genuinely one of the most underrated tools on AppSumo. It's lightweight, super easy to install, and gives you so many options to connect with your website visitors. Whether it's WhatsApp, Messenger, email, or a simple contact form, Boei covers it all in one clean, customizable widget. What I love most is how versatile it is — it fits seamlessly with my site, doesn't slow things down, and caters to every visitor's preferred way of communication.

Jairo R.

Jairo R.

Account Executive

★★★★★

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Jaime M.

Jaime M.

Co-Founder

★★★★★

A simple and minimalistic tool with a lot of power! Displaying all of our contacts in a compact and easy to access way.

Stefan M.

Stefan M.

CEO

★★★★★

The integration of communication channels like WhatsApp, Facebook Messenger and Telegram as chat widgets on every page I like, the customizability and the very easy setup. Best Chat and Communication Widget I ever used.

Albert H.

Albert H.

Trainer

★★★★★

I used Replain before, but that is very complicated to manage. I searched for this solution for a long time and I really like it very much! Best solution for communication through your website!

Andres S.

Andres S.

Director

★★★★★

I use the tool on my website to get in touch with my visitors and without having to publish a form that could be abused by spammers. Communication is more fluent and direct as each user can choose their preferred channel to get in touch. Easy to use, many messaging options, customization, easy to implement on virtually any website, reports and analytics, fast to load.

FAQ

Shopify Telegram Widget Questions

How do I add Telegram to my Shopify store?

Find Boei in the Shopify App Store and click Install. Add your Telegram username, customize the widget, and you are live. One click, no code editing. Works with every Shopify theme. Full Shopify guide.

Can the AI answer product questions on Telegram?

Yes. Upload your product CSV or let AI crawl your Shopify store. When a buyer asks about sizing, materials, or availability on Telegram, AI answers with product details and shows product cards with images and direct links.

Does it help with international Shopify customers?

Yes. AI auto-translates to 95+ languages. A customer asking in Russian gets an answer in Russian. Geo-targeting shows Telegram to visitors from countries where it is dominant and WhatsApp to the rest.

Is it useful for crypto Shopify stores?

Very. If your customers pay in crypto and communicate on Telegram, the widget connects your Shopify store to their preferred platform. They can ask about products, shipping, and payments without leaving Telegram.

How does geo-targeting work on Shopify?

Boei detects the visitor's country automatically. You set rules: visitors from Russia, Central Asia, or Brazil see Telegram. Western European visitors see WhatsApp. US visitors see your preferred channel. No configuration per visitor.

Does the Telegram widget work on checkout pages?

Yes. The widget appears on product pages, cart, and checkout. Buyers with last-minute questions about shipping or payment can reach you via Telegram without leaving the checkout flow.

What is the pricing?

From $19/mo annual ($25/mo monthly) with unlimited Telegram conversations. Includes AI chatbot, shared inbox, lead capture, and 50+ channels. No per-seat AI fees. 7-day free trial, no credit card required.

Does it work alongside Shopify Inbox?

Yes. Shopify Inbox handles on-site chat. Boei adds Telegram and 50+ other channels as a floating widget. They work side by side without conflicts.

How do I add a Telegram button to my Shopify store?

Install Boei from the Shopify App Store, open Boei > Widget, enable Telegram, and paste your Telegram username (without the @). The Telegram button appears on every storefront page. Position, color, and behavior are controlled from the Boei dashboard, no theme edits required.

What is Shopify Telegram integration and how does it work?

Shopify Telegram integration lets storefront visitors start a Telegram chat with your store from a floating button. When a shopper clicks Telegram, Boei opens their Telegram app pre-filled with a message to your account. From there, the AI chatbot answers product and shipping questions using your Shopify catalog, and human agents can take over from a shared inbox.

Your International Shopify Customers Are on Telegram

One-click Shopify install. AI that speaks 95+ languages. From $19/mo.

Enterprise? Schedule a demo →

✓ 7-day free trial • ✓ No credit card required • ✓ Works with every Shopify theme • ✓ Flat pricing, no per-ticket fees

from 159 reviews