Boei Logo Boei
  • Product
    Features
    AI Chatbot AI Employee AI Agent Live Chat WhatsApp WhatsApp Widget Contact Forms FAQ Widget CRM & Sales Pipeline Shared Inbox
    Advanced
    AI Helpdesk Automation Analytics White Label / Agencies Custom AI Chatbot service
    See all features
  • Integrations
    Platforms
    WordPress WordPress Shopify Shopify Wix Wix
    Channels
    WhatsApp WhatsApp AI Chatbot Contact Forms
    Workflow
    HubSpot Mailchimp Webhooks Missive
    All Platforms All Channels All Integrations
  • Solutions
    By Industry
    Ecommerce SaaS Real Estate Finance Automotive Restaurants Education Recruitment
    By Business Size
    Small Business Startups Agencies
    European AI Chatbot
    All Solutions
  • Pricing
  • Resources
    Learn
    Blog Customers Compare
    Help & Docs
    Help Center Setup Guides FAQ Contact Partners
    For Agencies Affiliate Program
  • Log in
  • Demo
  • Try for free
  1. Home
  2. Legal & Security
  3. Legal Changelog

Legal Changelog

Last updated: April 23, 2026

This page tracks material changes to Boei's legal documents. Editorial fixes, typos, broken links, and non-substantive rewording are generally not listed. For sub-processor changes, customers with a signed Data Processing Agreement also receive notice in accordance with that agreement.

If you are a Boei customer and need a prior version of any document for your records, contact us at [email protected].

April 23, 2026

  • Cookie Statement: disclosed the GA4 and Google Ads conversion cookies that load on boei.help after consent (_ga, _ga_*, _gcl_au).
  • Cookie Statement: added suggested text customers can reuse on their own cookie statement and privacy policy.
  • Terms: added a Consumer carve-out so provisions incompatible with mandatory Dutch consumer law do not apply to Consumers.
  • EULA: added AI-specific disclaimer clauses covering output accuracy, Customer responsibility for agent actions, and no Article 22 GDPR decisions without human review.
  • Affiliate Terms: clarified lifetime commission as the default (with written-override option), rewrote the VAT clause to follow place-of-supply rules.

April 17, 2026

  • Published a standalone Subprocessors page as the authoritative list and as Annex 1 of the DPA.
  • Privacy Statement: added sections for AI-powered features, international data transfers, and a structured retention period list.
  • DPA: new Annex 1 mechanics (central subprocessors page with 30-day prior notice), Controller responsibility for cookie consent on its own site, and DPA liability prevails for data-protection claims. Self-service countersigned DPA at app.boei.help/dpa.
  • Cookie Statement: rewritten into three contexts (boei.help, app.boei.help, customer websites) with explicit cookie tables.
  • Terms: added 60-day notice for price changes, 30-day notice for material changes, SLA carve-out, and a clause that DPA liability provisions prevail for data-protection claims.
  • EULA: scoped indemnification to third-party claims, added a 30-day material-change notice.
  • Affiliate Terms: rewrote the liability cap (3 months of commission, indirect damages excluded, mandatory-law carve-outs).

April 6, 2026

  • Rebranded the operating entity across all legal documents to Ruby Foundry B.V. (trading as Boei). Same legal entity, new brand name.

March 13, 2026

  • Database and backup hosting moved to Hetzner Online GmbH (Nuremberg, Germany); Scaleway and DigitalOcean removed. All primary data now hosted in the EU/EEA.

March 3, 2026

  • Added Stripe, Inc. as a sub-processor for payments and subscription billing.

March 2, 2026

  • DPA updated to reflect EU-based AI model option (Mistral AI, France) alongside existing providers.

February 13, 2026

  • DPA sub-processor annex refresh.

About this changelog

We only list material changes - things that alter rights, obligations, data flows, liability, or the list of sub-processors. Editorial fixes (typos, broken links, renumbering, reworded sentences with the same meaning) are not listed. The "effective date" at the top of each legal document reflects the latest version; prior versions are available to customers on request.

For the current list of sub-processors, see the Subprocessors page.

PRODUCT
  • Features
  • AI Chatbot
  • AI Employee
  • AI Agent
  • Live Chat
  • WhatsApp
  • Pricing
  • Inbox
  • AI Helpdesk
  • Automation
  • Demo
AI CHATBOT
  • WordPress AI Chatbot
  • Shopify AI Chatbot
  • Webflow AI Chatbot
  • Wix AI Chatbot
  • Squarespace AI Chatbot
  • PrestaShop AI Chatbot
  • European AI Chatbot
  • All AI Chatbot Solutions
SOLUTIONS
  • Ecommerce
  • SaaS
  • Finance
  • Small Business
  • Automotive
  • Recruitment
  • Agencies
  • European AI
  • All Solutions
INTEGRATIONS
  • WordPress
  • Shopify
  • Wix
  • HubSpot
  • Mailchimp
  • Webhooks
  • Missive
  • All Integrations
RESOURCES
  • Blog
  • Help Center
  • Setup Guides
  • FAQ
  • Compare
  • Lead Gen Guides
  • Free Tools
COMPANY
  • About Us
  • Contact
  • Security
  • Legal
  • Status Page
  • Affiliates
  • ProductLift

With bike energy Bike icon from Utrecht Dutch flag

Ruby Foundry B.V. - KVK: 99995662 - BTW: NL869219789B01

We use cookies for analytics. See our cookie policy.