Name: Boei
Brand: Boei
Availability: InStock
Rating: 4.7 (158 reviews)

Increased Lead Generation

By offering contact on Mail on your BigCommerce platform, you can capture leads directly from your website. When potential customers have inquiries or need assistance, they can easily reach out via email, allowing you to generate more leads.

Improved Customer Engagement

Having contact on Mail enables personalized and direct communication with customers. By promptly responding to their queries and providing helpful information, you can engage customers effectively, building trust and increasing the likelihood of conversion.

Efficient Lead Qualification

With contact on Mail, you can gather essential information from potential leads through email interactions. By understanding their needs, preferences, and specific requirements, you can efficiently qualify leads and focus on those with the highest conversion potential.

How it works

In today's fast-paced digital world, businesses understand the importance of establishing effective communication channels with their customers.

One such channel that holds significant value is email.

Email allows businesses to maintain direct and personalized contact with their customers, fostering stronger relationships and enhancing customer satisfaction.

For businesses operating on the BigCommerce platform, leveraging the power of email communication becomes even more crucial.

With BigCommerce's robust features and capabilities, businesses can seamlessly integrate email functionality into their operations, providing a convenient and efficient way for customers to reach out and engage with their brand.

In this article, we will explore how businesses can utilize the BigCommerce platform to establish contact with customers via email and enhance their overall customer experience.

Mail

Email is a digital messaging service that allows users to send and receive messages, attachments, and documents. It has an estimated 3.9 billion users worldwide and is the primary mode of communication for 94% of professionals. On average, 306.4 billion emails are sent and received each day, with 49% of emails being opened on mobile devices. Email marketing has a high return on investment, with an average ROI of $42 for every $1 spent. However, spam accounts for 45% of all emails sent, leading to the implementation of filters and spam blockers.

FAQ

How do I add Mail to BigCommerce?

To add Mail to your BigCommerce site, you can follow these steps: 1. Sign in to your BigCommerce account. 2. Go to the Apps Marketplace in the control panel. 3. Search for the Mail plugin. 4. Install the Mail plugin and follow the on-screen instructions to set it up. Once the plugin is installed and configured, you will be able to add the Mail widget to your BigCommerce site.

Is there a Mail plugin for BigCommerce?

Yes, there is a Mail plugin available for BigCommerce. With the Mail plugin, you can easily integrate Boei's customer chat widget onto your BigCommerce site and enable seamless communication with your customers on various channels.

Should I add a Mail widget on my BigCommerce site?

Adding a Mail widget to your BigCommerce site can greatly enhance your customer communication and engagement. It allows your customers to reach out to you through various channels, such as email, directly from your website. This can help improve customer satisfaction and increase conversions. If you value seamless communication with your customers, adding a Mail widget is recommended.

Who should add a Mail widget on their BigCommerce site?

Any business or individual using BigCommerce and looking to improve their customer communication should consider adding a Mail widget. It is particularly beneficial for businesses that receive a significant amount of customer inquiries or rely on email communication. Adding a Mail widget can streamline customer interactions and provide a more convenient way for customers to reach out to you.

What is Email?

Email is a digital communication method that allows individuals and businesses to send and receive messages over the internet.

How popular is Email?

Email is one of the most popular digital communication methods, with billions of users worldwide.

Why should I offer Email contact to my customers?

Offering Email contact to your customers can increase accessibility and convenience for those who prefer this communication method. It can also help to improve customer satisfaction and loyalty.

How do I connect my website to Email?

Boei offers an Email channel integration that allows you to connect your website to Email. Simply sign up for Boei and follow the instructions to set up the Email channel on your website.

What is BigCommerce?

BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.

How expensive is BigCommerce?

The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.

Is BigCommerce a good platform?

Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

While live chat is great for immediate, synchronous conversations, it requires both parties to be online simultaneously. Boei, on the other hand, supports asynchronous communication across 50+ channels. This means customers can reach out when convenient for them and businesses can respond when they are able. Boei also offers the flexibility to initiate conversations proactively and present a wide variety of interactive content to engage visitors.

Boei is a perfect complement to live chat. Not all customers prefer live chat - some might want to send an email, make a phone call, or reach out on social media. Boei caters to all these preferences by offering multiple ways for customers to connect with you. Additionally, Boei allows you to proactively engage visitors with custom messages, FAQ questions, callback forms, videos, and more.

Social media is an important channel for customer service, but it is only one of many. Customers have different communication preferences, and Boei caters to these by offering 50+ channels to connect with your business. Plus, Boei centralizes these communication options in one place, making it easier for you to manage.

Boei turns your website into a proactive customer engagement tool. By offering your customers multiple convenient ways to connect, you can answer their questions and address their concerns more effectively, leading to higher customer satisfaction and increased conversions. The ability to proactively display messages and content can guide visitors towards making a purchase.

Absolutely. While Boei supports 50+ channels, you can choose to use only one if that is what suits your business best. But remember, Boei is more than just a contact tool - you can also use it to display custom messages, videos, and various forms to engage visitors proactively.

Boei is designed to initiate interactions with your customers across multiple channels. However, it does not provide a way to manage responses centrally. Each platform you connect to Boei will have its own way of managing and responding to customer interactions. The goal of Boei is to provide a versatile tool that enhances your website's ability to engage visitors and turn them into leads.

Free Mail widget for your Bigcommerce site

Leadwidget