Try the OpenCart AI Chatbot

Why Add an AI Chatbot to OpenCart?

OpenCart is one of the most popular open-source ecommerce platforms, powering hundreds of thousands of stores worldwide. Its lightweight architecture and self-hosted flexibility give merchants full control over their online business. But your visitors still need instant answers about products, shipping, and availability — and they won't wait around for email replies.

An AI chatbot for OpenCart bridges that gap. Boei's chatbot learns your entire product catalog automatically, then answers customer questions like a knowledgeable sales assistant who works 24/7 in any language.

Why OpenCart merchants choose Boei:

Lightweight script. No heavy extension to install or maintain — just a small async script in your footer. Zero conflicts with other OpenCart extensions
Learns your catalog. Automatically crawls your product pages, categories, and descriptions to give accurate answers
Pre-sale questions handled. Shoppers get instant answers about sizing, compatibility, stock, and pricing — reducing cart abandonment
Multi-language support. Responds in 95+ languages, ideal for OpenCart's international merchant community
Budget-friendly. Starting at just $14/month with 2,000 AI conversations included

See how AI chatbots work for ecommerce stores, explore common use cases, or check the full feature list.

Key Benefits

Why OpenCart Merchants Love Boei

🛒

Instant Product Answers

Shoppers ask about specs, availability, compatibility, and pricing. The AI answers immediately using your product descriptions and attributes.

📧

Lead Capture Built In

Collect visitor emails, phone numbers, and inquiries directly inside the chat. Push leads to your inbox, CRM, or email marketing tool.

⚡

Lightweight Integration

No OpenCart extension to install, update, or debug. A single async script that loads after your page content. Zero extension conflicts.

📉

Reduce Support Load

Stop answering the same questions about shipping costs, return policies, and order status. The AI handles repetitive inquiries automatically.

Quick Setup

Install on OpenCart

Get your AI chatbot live on OpenCart in under 5 minutes

Copy installation code

In your Boei dashboard, open your widget and click the Install tab. Select Other / Script and copy the installation code.

Tip: The Install tab also offers a landing page link, QR code, and iframe embed.

Log in to OpenCart Admin

Open your OpenCart administration panel and navigate to Design → Theme Editor (or Extensions → Themes depending on your version).

Edit the footer template

Find your active theme's footer template. In the theme editor, open common/footer.twig (or common/footer.tpl in older versions). Paste the Boei script code just before the closing </body> tag.

Save and refresh

Click Save and visit your store's frontend. Clear any OpenCart cache from Dashboard → blue refresh button if needed.

Congrats, you are done! You now have the Boei AI chatbot installed on OpenCart.

OpenCart Features

Built for Ecommerce

Everything your OpenCart store needs

📦

Product Q&A

AI learns your catalog: names, prices, attributes, categories. Answers detailed product questions accurately.

🏪

Multi-Store Support

Running OpenCart multi-store? Create separate chatbots for each store, managed from one Boei dashboard.

🌍

Multi-Language (95+)

Responds in the customer's language automatically. No manual translation needed. Covers 95+ languages.

📋

Lead Flow

Capture leads with structured question flows. Ask for name, email, phone, and company inside the chat conversation.

🧠

Choose Your AI Model

Pick from OpenAI, Anthropic, Google, or Mistral. Switch models anytime from your dashboard.

✅

Exact Answers

Override AI responses for specific questions like shipping rates or store hours. Bulk-import Q&A pairs via Excel template.

📊

Analytics & Insights

Track popular questions, visitor behavior, and conversion rates. Identify product gaps and support trends.

💬

50+ Channels

Combine AI chat with WhatsApp, Facebook Messenger, email, phone, and 45+ more contact channels.

🔒

GDPR Compliant

EU-based servers in Amsterdam. No training on conversations. Cookieless mode available. DPA on request.

Compare Options

Boei vs Other OpenCart Chat Options

See how we compare to popular alternatives

Feature	Boei	Tidio	tawk.to	Zendesk Chat
Starting price	€14/mo	€39/mo	Free (with branding)	€55/mo
AI conversations	2,000/mo	50-1,000	AI Assist $29/mo	Add-on
Train on products	✓ Yes	✗ Limited	✗	✗
WhatsApp, forms, 50+ channels	✓ Yes	✗	✗ Limited	✗
Multi-language AI	95+ languages	✗ Limited	✗ Limited	✗ Limited
GDPR compliant (EU servers)	✓ Yes	✗	✗	✗
No extension required	✓ Yes	✓ Yes	✓ Yes	✓ Yes

Bottom line: Boei offers multilingual AI chat with automatic product training for €14/mo. Lightweight script installation with no OpenCart extension conflicts. Built in the EU with 50+ communication channels included.

Pro Tips

Get More From Your OpenCart Chatbot

Train on Your Full Catalog via Sitemap

Submit your OpenCart sitemap URL in the Boei dashboard. The AI will crawl every product page, category, and info page for comprehensive coverage.

Use Exact Answers for Shipping Rates

Set up exact answer overrides for common shipping questions like 'How much is shipping?' with your specific rates per region or weight.

Connect to Your CRM via Webhooks

Push captured leads to your CRM, email tool, or order management system using Boei's webhook integration or Zapier.

Set Up Quick Reply Buttons

Configure buttons like 'Shipping info', 'Track order', 'Return policy', and 'Product help'. Guide customers to answers quickly.

What Store Owners Say

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!

Hansie

Works great, nice variation of apps

David K.

CEO Small-Business (50 or fewer emp.)

Seif Ahmed

@seif588

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!

Irfan

@mak_web_media

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Cristian Trappolini

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!

Daniel Gyger

A must for simplicity and efficiency. To test it is to approve it, in any case we can only recommend it.

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.

Chandra Kusuma

Pepe

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

See AI Chatbot in Action

Real stores using Boei's AI chatbot

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Questions?

OpenCart AI Chatbot FAQ

Do I need to install an OpenCart extension?

No. Boei works as a lightweight script you paste into your theme's footer template. No extension to install, update, or worry about compatibility issues.

Does it work with OpenCart 3.x and 4.x?

Yes. The script-based installation works with all OpenCart versions including 3.x and 4.x. For older versions using .tpl templates, the process is the same — just paste the script before the closing body tag.

Can the AI answer product questions?

Yes. The AI crawls your OpenCart product pages and learns names, prices, descriptions, attributes, and categories. It answers customer questions using only your actual product data.

Will the chatbot slow down my store?

No. The Boei script is under 50KB and loads asynchronously after your page content. It won't affect your store's loading speed, Core Web Vitals, or SEO.

Does it support OpenCart multi-store?

Yes. Create separate chatbots for each store in your multi-store setup. Each chatbot learns that specific store's products and content, managed from one Boei dashboard.

What AI models power the chatbot?

Boei supports OpenAI, Anthropic, Google, and Mistral models. You can switch between them anytime from your dashboard. All models train on your website content automatically.

How does lead capture work?

The chatbot collects visitor information (name, email, phone) through structured lead flows inside the conversation. Leads go to your Boei inbox and can be forwarded via email, webhook, or CRM integration.

Is it GDPR compliant?

Yes. EU-based servers in Amsterdam, no training on your conversations, optional cookieless mode. DPA available on request. Built in Europe for privacy-conscious merchants.

Does the AI chatbot work on WhatsApp too?

Yes. Boei's AI chatbot works on your website and on WhatsApp. Incoming WhatsApp messages get automatic AI replies, and all conversations land in your shared inbox with AI summaries.

Can I choose which AI model powers the chatbot?

Yes. Boei supports OpenAI, Anthropic, Google, and Mistral models. You can switch models anytime from your dashboard settings. All models train on your website content automatically.

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from 159 reviews

AI Chatbot for OpenCart