Kommunicate offers AI chat with human handoff. If you want more channels and lower pricing without mobile SDKs, here is how Boei compares.
10,000+
Businesses trust Boei
5.0
Rating on Capterra
50+
Channels included
$14/mo
With AI chatbot
Kommunicate starts at $40/month. If you don't need mobile SDKs or complex handoff workflows, that is steep for basic AI chat
Kommunicate covers about 5 channels. Businesses need WhatsApp, forms, phone, Signal, Telegram, and dozens more in one widget
Kommunicate's SDK integration and bot builder need technical setup. Teams want something that works with a single code snippet
Kommunicate's standout feature is its human-AI handoff workflow. Their system transfers conversations from the AI bot to human agents while keeping full context. For support teams, this creates a smooth customer experience.
Their native mobile SDKs (iOS, Android, React Native, Flutter) are a real differentiator. If you need chat inside a mobile app, Kommunicate makes this easy with well-documented SDKs.
The platform integrates with popular bot frameworks like Dialogflow, IBM Watson, and Amazon Lex. This makes it flexible for teams with existing infrastructure.
At $40/month, Kommunicate is nearly 3x more expensive than Boei for website-only use cases. The mobile SDK features justify the higher price, but they are irrelevant if you only need chat on your website.
Channel coverage is limited to about 5 platforms. There are no contact forms, no callback buttons, and no Signal. Social media coverage is basic. For omnichannel website engagement, you need extra tools.
The setup is more involved than simpler tools. Configuring bot frameworks, setting up handoff rules, and integrating SDKs takes technical knowledge. Many small businesses don't have that.
50+ channels, AI chatbot, and contact forms in one widget.
AI chatbot platform for customer support with human handoff.
A detailed look at what each platform offers
| Feature | Boei | Kommunicate |
|---|---|---|
| Starting price | $14/mo with AI | $40/mo |
| AI chatbot | Included (2,000 msgs) | Included |
| Human-AI handoff | Basic | Advanced (core feature) |
| Total channels | 50+ | ~5 |
| Yes + AI auto-replies | Yes (no AI on WhatsApp) | |
| Contact forms | Included | Not available |
| Phone / callback | Included | Not available |
| Mobile SDK (iOS/Android) | ✗ | Yes (core feature) |
| Bot framework integration | ✗ | Yes (Dialogflow, Watson, etc.) |
| Auto-train on website | ✓ Yes | Manual setup |
| Setup time | 5 minutes | 30 minutes - 2 hours |
| Live chat agents | $6/mo per agent | Varies by plan |
| GDPR / EU servers | Yes (Amsterdam) | US-based |
| Free trial | 7 days | 30 days |
Bottom line: Kommunicate excels at human-AI handoff and mobile SDKs. Boei excels at omnichannel engagement at a lower price.
What you'd actually pay per month:
| Scenario | Boei | Kommunicate |
|---|---|---|
| AI chatbot on website | $14/mo | $40/mo |
| AI chat + WhatsApp + forms | $14/mo | $40 + separate form tool = $50+/mo |
| AI chat + mobile app SDK | Not available | $40/mo |
Kommunicate pricing based on their Lite plan ($40/mo). Boei is $8/mo base + $6/mo AI add-on. Prices as of early 2026.
$14/mo with AI vs $40/mo. For website-only use cases, Boei gives you more channels for less money.
50+ channels including phone, forms, Signal, and dozens of social platforms. Kommunicate covers about 5.
One code snippet. No SDK integration, no bot framework setup. Auto-training AI works right away.
Contact forms, callback scheduling, and newsletter signups in the widget. Kommunicate focuses on chat conversations.
You need native mobile app SDKs, advanced human-AI handoff, or integration with Dialogflow and Watson
You want a website chat widget with AI + 50 channels at $14/mo and don't need mobile SDKs
You need Kommunicate's mobile SDK for your app and Boei's omnichannel widget for your website
Swap Kommunicate's JavaScript snippet with Boei's single-line embed. Both install the same way on websites.
Set up phone, contact forms, Signal, and other channels in Boei. These go beyond Kommunicate's channel coverage.
If you use Kommunicate's mobile SDK in your app, Boei does not replace that. You would need to keep Kommunicate for the app or find an SDK alternative.
David K.
CEO Small-Business (50 or fewer emp.)
Seif Ahmed
@seif588
Neu
@siddharthaneu
Irfan
@mak_web_media
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Ronald D.
Director Small-Business (50 or fewer emp.)
Fahd T.
Founder Small-Business (50 or fewer emp.)
David S.
CEO/Founder Small-Business (50 or fewer emp.)
Vance W.
Julien V.
Développeur d'e-commerce Small-Business (50 or fewer emp.)
Grant
Hansie
David K.
CEO Small-Business (50 or fewer emp.)
Seif Ahmed
@seif588
Neu
@siddharthaneu
Irfan
@mak_web_media
Peter C
@peter_c1
Chandra Kusuma
Pepe
Arjun E.
José Manuel D.
Cristian Trappolini
Daniel Gyger
Nitesh Manav
Renaat Sioncke
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Mike Foston
Lukáš H.
Bikram K. S.
Chandra Kusuma
Pepe
Arjun E.
José Manuel D.
Try Boei free for 7 days. AI chat + 50 channels from $14/mo.