CustomGPT offers deep AI customization for training chatbots. If you want AI chat plus 50 channels at a lower price, here is how Boei compares.
10,000+
Businesses trust Boei
5.0★
Rating on Capterra
50+
Channels included
$14/mo
Starting with AI
CustomGPT starts at $89/month for their Standard plan. Many small businesses need AI chat at a fraction of that cost
CustomGPT is an AI chatbot and nothing more. Businesses also need WhatsApp, forms, phone, and social channels alongside AI
CustomGPT requires uploading documents and fine-tuning responses. Some teams just want AI that works from their website
CustomGPT is built for businesses that need deep AI customization. You can train chatbots on documents, PDFs, and spreadsheets with full control over responses.
Their multi-model support lets you pick GPT-5, Claude, or other models based on your needs. The citation feature shows users exactly which source the AI used. This builds trust.
For companies that need to train AI on internal docs or large knowledge bases, CustomGPT's training pipeline is more advanced than simpler tools.
At $89/month for Standard (and $449/month for Premium), CustomGPT is priced for mid-market and enterprise. Small businesses that just want AI chat are paying for features they don't need.
CustomGPT is purely a chatbot. There are no WhatsApp buttons, no contact forms, no phone callbacks. For visitor engagement beyond Q&A, you need extra tools.
The setup involves uploading documents and testing responses. This takes more time than tools that auto-train on your website.
50+ channels, AI chatbot, and contact forms in one widget.
GPT-powered chatbot trained on your business content and documents.
A detailed look at what each platform offers
| Feature | Boei | CustomGPT |
|---|---|---|
| Starting price | $14/mo with AI | $89/mo (Standard) |
| AI chatbot | Included (2,000 msgs) | Included (usage-based) |
| AI model selection | Default model | GPT-5, Claude, others |
| Document training | Website, PDFs, Excel, PPT | Documents, PDFs, websites |
| Source citations | ✓ Yes | ✓ Yes |
| Total channels | 50+ | 2 (chat widget + API) |
| Yes + AI auto-replies | Not available | |
| Contact forms | Included | Not available |
| Phone / callback | Included | Not available |
| Setup time | 5 minutes | 1-4 hours |
| Live chat agents | $6/mo per agent | Varies by plan |
| API access | Webhooks + direct integrations | Yes (full API) |
| GDPR / EU servers | Yes (Amsterdam) | US-based |
| Free trial | 7 days | 7 days |
Bottom line: CustomGPT is for businesses that need advanced AI training. Boei is for businesses that need AI plus communication channels at a lower price.
What you would actually pay per month:
| Scenario | Boei | CustomGPT |
|---|---|---|
| AI chatbot only | $14/mo | $89/mo (Standard) |
| AI chat + WhatsApp + forms | $14/mo | $89 + separate tools = $120+/mo |
| Advanced AI + full customization | $14/mo | $449/mo (Premium) |
Boei price is $8/mo base + $6/mo AI add-on (annual plan). Live chat agents are $6/mo each extra. CustomGPT pricing based on Standard ($89/mo) and Premium ($449/mo) plans. Prices as of early 2026.
$14/mo with AI vs $89/mo. For businesses that need AI chat without enterprise training, that saves a lot
WhatsApp, forms, phone, social media, email. All included. CustomGPT only offers a chat widget and API
Boei's AI learns from your website, PDFs, and documents. No need to configure data sources manually
Contact forms, WhatsApp opt-ins, and callback requests. CustomGPT captures conversations, not structured leads
You need advanced AI training with custom models, full API access, and fine-tuning for complex use cases
You want AI chat plus 50 channels for $14/mo, prefer auto-training, and need lead capture through forms and WhatsApp
You need CustomGPT's advanced AI for internal tools and Boei for visitor-facing website engagement
If you trained CustomGPT on your website content, Boei learns from the same content automatically. No manual migration needed
Replace CustomGPT's widget code with Boei's single-line embed. Both install as JavaScript snippets
Connect WhatsApp, phone, forms, and social channels in Boei. These are things CustomGPT didn't offer
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Try Boei free for 7 days. AI chat + 50 channels for $14/mo.