Chatbase Alternative With WhatsApp, Forms & 50 Channels (2026)

Chatbase is great for building AI chatbots. If you want AI chat plus 50 communication channels in one widget, here is how Boei compares.

50+ channels vs chat + WhatsApp
$14/mo with AI, no per-message fees
Auto-trains on your website in minutes
Try Boei Free See Full Comparison

Trusted by 10,000+ Businesses Worldwide

10,000+

Businesses trust Boei

5.0★

Rating on Capterra

50+

Channels included

$14/mo

With AI chatbot

Why People Look for Chatbase Alternatives

More Than Just Chat

Chatbase offers chat and WhatsApp via integration, but many businesses also need contact forms, phone, email, and social channels in one place.

Predictable Pricing at Scale

Chatbase's higher tiers have message credits that run out. When you exceed limits, you pay extra or get cut off mid-conversation.

No Technical Setup Required

Chatbase works well for developers. Non-technical teams often struggle with training data formatting and API setup.

What Chatbase Does Well

Chatbase is a strong AI chatbot platform. Their training interface makes it easy to upload documents, connect websites, and fine-tune responses. The GPT-5 integration produces high-quality answers. Their custom persona feature lets you control the chatbot's tone and boundaries.

For developers, Chatbase offers a solid API for embedding chatbots in custom apps. Their analytics dashboard shows which questions get asked most. This helps you improve your content over time.

If your only need is a standalone AI chatbot trained on your content, Chatbase does that job well.

Where Chatbase Falls Short for Growing Businesses

Chatbase is primarily a chat tool. It recently added WhatsApp via third-party integration, but there are no contact forms, no phone callbacks, and no social media channels. If a visitor wants to fill out a form or call you, you need extra tools.

The message credit system can be frustrating. On the Hobby plan ($40/mo), you get 1,500 message credits. For a busy website, that covers roughly 150-300 conversations. When you run out, your chatbot stops responding until the next billing cycle.

There is also no built-in lead capture beyond the chat interface. Boei captures leads through forms, WhatsApp opt-ins, callback requests, and more.

Boei vs Chatbase at a Glance

Boei dashboard screenshot

Boei

50+ channels, AI chatbot, and contact forms in one widget.

Chatbase dashboard screenshot

Chatbase

GPT-powered chatbot trained on your website content and documents.

Side-by-Side

Boei vs Chatbase Feature Comparison

A detailed look at what each platform offers

Feature Boei Chatbase
Starting price $8/mo (widget + inbox) Free / $40/mo
AI chatbot +$6/mo add-on (2,000 msgs) Included (credits-based)
Message limits 2,000/mo with AI add-on 20/mo free, 1,500 on Hobby
Total channels 50+ 2 (chat + WhatsApp via integration)
WhatsApp Yes + AI auto-replies Yes (via integration)
Contact forms Included Not available
Phone / callback Included Not available
Auto-train on website ✓ Yes ✓ Yes
Custom AI persona ✓ Yes ✓ Yes
Lead capture Forms, WhatsApp, chat, callbacks Chat only
Live chat agents $6/mo per agent 1 (free) / 3+ on paid
Setup time 5 minutes 10-30 minutes
GDPR / EU servers Yes (Amsterdam) US-based
Free trial 7 days (full features) Free tier available

Bottom line: Chatbase is a focused AI chatbot. Boei gives you an AI chatbot plus 50+ communication channels in one widget.

Real Cost Comparison

What you would actually pay per month for AI chat + omnichannel contact:

ScenarioBoeiChatbase + alternatives
AI chatbot only$14/mo$40/mo (Chatbase Hobby)
AI chat + WhatsApp$14/mo$40 (Chatbase includes WhatsApp via integration)
AI chat + WhatsApp + forms + phone$14/mo$40 + forms + phone tools = $60-90/mo

Chatbase pricing based on Hobby plan ($40/mo). Extra tool costs are estimates. Boei price is $8/mo base + $6/mo AI add-on. Prices as of early 2026.

Key Advantages

Where Boei Stands Out vs Chatbase

🌐

50+ Channels, One Widget

WhatsApp, Messenger, Instagram, phone, email, forms, and 45+ more. Your visitors choose how they want to reach you. Unlike Chatbase, Boei's AI works natively on WhatsApp — it auto-replies and delivers full conversations with AI summaries to your shared inbox.

💰

No Message Credit Anxiety

Boei includes 2,000 AI messages for $14/mo. No surprise cutoffs, no mid-month billing shocks.

📋

Built-in Lead Capture

Capture leads through contact forms, WhatsApp opt-ins, callback requests, and newsletter signups. All within the same widget.

⚡

Zero-Config AI Training

Boei's AI automatically crawls and learns from your website. No need to upload documents or format training data.

Who Should Choose What

Choose Chatbase if...

You only need a standalone AI chatbot, want deep control over training data and AI personas, or need API access for custom integrations.

Choose Boei if...

You want AI chat plus WhatsApp, forms, phone, and 50+ other channels in one widget. No need to juggle multiple tools.

Consider both if...

You want best-in-class AI chat (Chatbase) inside an omnichannel contact widget (Boei). Some teams use both.

Migration Guide

Switching from Chatbase to Boei

1

Your website content transfers automatically

Boei's AI auto-trains on your website, the same content Chatbase uses. No need to re-upload training data.

2

Add your channels

Connect WhatsApp, phone, social accounts, and set up forms. This takes 5-10 minutes and gives you features Chatbase does not offer.

3

Replace the code snippet

Swap the Chatbase embed code for the Boei snippet. Both are single-line JavaScript embeds. It is a 1-minute change.

What Customers Say About Boei

David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Seif Ahmed

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.
Neu

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!
Irfan

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.
Peter C

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.
Andrew Lee

Andrew Lee

@fromlife89

It's a great tool especially for managing multiple websites and agencies.
Grzegorz G.

Grzegorz G.

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback. An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages. I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.
Joshua G.

Joshua G.

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple. I wish there was a better UI or more design options.
Ronald D.

Ronald D.

Director Small-Business (50 or fewer emp.)

What do you like best about Boei? Simple, easy to use and implement with little technical support What do you dislike about Boei? Logo deisgns can be improved and some customization of logos of different widgets What problems is Boei solving and how is that benefiting you? On multiple sites, users require different feedback channels. This allows simple customization
Fahd T.

Fahd T.

Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? The best part is the simplicity of the product and ease of use. What do you dislike about Boei? The weak part is the lack of depth for advanced users. What problems is Boei solving and how is that benefiting you? Helps capture visitors using different communication channels under one platform.
David S.

David S.

CEO/Founder Small-Business (50 or fewer emp.)

What do you like best about Boei? It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them) What do you dislike about Boei? I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster. What problems is Boei solving and how is that benefiting you? Some users prefer contact forms, other live chats, other Instagram/facebook DmS, ETC. Boei allows us to display all these channels in a simplified and unified manner.
Vance W.

Vance W.

We have been using Boei for many clients over the past year and the impact on the page speed is negligible and helps convert website visitors to warm leads. Ease of deployment, lightweight code, and overall flexibility and functionality. The form component isn't exactly flexible and extensive enough for most uses so we often have to use another form solution.
Julien V.

Julien V.

Développeur d'e-commerce Small-Business (50 or fewer emp.)

What do you like best about Boei? Lightweight, opens instantly, lot of features (whatsapp, messenger, contact form, links) What do you dislike about Boei? Not including a built-in chat app, more design customizations could be good What problems is Boei solving and how is that benefiting you? Allowing website visitors to contact us through their preferred channel (whatsapp, phone call, etc)
Grant

Grant

I'm a tech noob, but Boei was super easy to install on my site. I've added several options for contacting me through different channels, links to questionnaires / contact forms, and links to my socials... It's so much more than just a chat button, which is awesome!
Hansie

Hansie

Works great, nice variation of apps
David K.

David K.

CEO Small-Business (50 or fewer emp.)

What do you like best about Boei? I'm giving 10 points. Why? This app is super easy. You can configure your chat widget in 5 minutes, add a JS script to your "header" in your theme and wooollaaa done. Nothing hard. We have been using Boei mainly for small corporate websites. It really solves our need to have a small chat widget which does not add up 150Kb and XXXXX JS scripts. It's really lightweight and it does not affect your website speed.
Seif Ahmed

Seif Ahmed

@seif588

I have been using Boei for over a year. It is very simple yet effective to implement it. Support is great - Ruben is always responsive and helpful. The product has also added new features which I have not yet needed but good to know Ruben is always working hard to add value to users of Boei. I am sure there are other similar solutions but for the price, support and features (and future updates), this is a great value.
Neu

Neu

@siddharthaneu

Ruben has been consistent with Boei and made a lot of improvements! All the best brother!
Irfan

Irfan

@mak_web_media

I have been using BOEI for over a year and absolutely amazed with the growth and new features. I recommend BOEI to anyone who is looking to increase website engagement with multiple communication channels.
Peter C

Peter C

@peter_c1

Great founder Ruben , responds personally to emails, and always looking to improve Boei.
Chandra Kusuma

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.
Pepe

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.
Arjun E.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.
José Manuel D.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(
Cristian Trappolini

Cristian Trappolini

I want to leave this review because I want to tell you 2 important things: one is that those who don't speak English well often find themselves having to live with Google Translate as their best friend, and the other is that BOEI is fantastic, simple and intuitive even for those who don't speak English well. I am really enthusiastic about the ease of use from the first time, which I rarely find in a similar app. Personally I recommend it to everyone!
Daniel Gyger

Daniel Gyger

A must for simplicity and efficiency. To test it is to approve it, in any case we can only recommend it.
Nitesh Manav

Nitesh Manav

It's a light-weight, easy to set-up and use. It increases conversions by talking to visitors on their favorite channels. Above this, it's also cookie-free and GDPR proof which makes it more light-weight and secure.
Renaat Sioncke

Renaat Sioncke

Boei.helps is an easy-to-use app to connect a support/help icon to your website. I just set up four websites with different social media links, all in no time. Boei helps to customize and speed up my website building work-flow.
Fran Tully

Fran Tully

Very happy to give 5 Stars for this plugin. Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. It's a pop up with a GIF that looks great on my site. And it gives the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now, and I am very happy to recommend. I would try the free version first so you are sure. Thanks Fran
Proinsias M.

Proinsias M.

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design. Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend. I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.
Gavin S.

Gavin S.

It makes it easier for website visitors to engage with me on the channel of their choice. Installing Boei was simple, took less than 5 minutes, and I was up and running. What I liked is that you can install it on Wordpress, HTML, and even on other page builders. You can use it with WhatsApp, Telegram, Live chat, Facebook messenger, or any combination of them at once so that visitors can pick the channel they're most comfortable with. None at the moment, everything is working as it should be.
Sara Hall

Sara Hall

How is this possible? I have been searching for a service like boei, without success for over a year. What magic is this? Isn't set up supposed to be supremely complicated, involving a coding degree, extensive technical knowledge and possibly a miracle? Boei just works. It works so well I was suspicious of it for nearly a whole week, sending endless texts and emails to myself in utter disbelief, when it failed to keel over! Set up is straight forward, easy and takes minutes. Seriously, I cannot recommend Boei enough.
Mike Foston

Mike Foston

Just about as easy as it gets. It uses all the ways you already have to connect to you, lets your customers choose how they want to connect, and doesn't give you another place to check for messages. Has plenty of configuration options, and support has been very responsive, and willing to listen to ideas to make improvements. Really pleased with how it looks on my sites as well. Bit of a bargain!
Lukáš H.

Lukáš H.

Ease of use and the number of possible integrations. Honestly I can't say there is anything I didn't like when using Boei.
Bikram K. S.

Bikram K. S.

Boei has been a time saver for me. I was looking for a way to integrate various social media chat options into my website so that my customers can contact me using the platform of their choice. I tried 3-4 other platforms but nothing came closer to the experience I finally got from Boei. Its WhatsApp and Google Map integration bought me over. I just wish it has support for Frase assistant and Gist assistant. Ease of use, and painless integration of various chat platforms. lacking integration with Frase and Gist and some of the labels are confusing.
Chandra Kusuma

Chandra Kusuma

The greatest chat widget for websites I have ever tried. It's quite light and not reduce the site loading speed. Quite easy to install on any type of sites/CMS platform. The features and integrations is continuously developed. The support Ruben and his team provide is the best. Easily number one pick.
Pepe

Pepe

This is a great way to chat with visitors on their favorite channels. I really like this because it's simple to implement. It's also easy to find new integrations because there are many channels to choose from (Line, WhatsApp, Email, Contact form, etc.). Ruben, the founder, is also a great guy, always listening to users requests and feedbacks.
Arjun E.

Arjun E.

Boei is very easy to customize and install on my platforms. Sub-accounts have not yet arrived, and it's very important for my clients' use.
José Manuel D.

José Manuel D.

Very easy to install and use. A lot of options of contact. User doesn´t have an option to close or make it dissappear from a site (if they dont want or need to contact(

Frequently Asked Questions

Is Boei's AI chatbot as good as Chatbase?

Both use advanced AI models to answer questions from your website content. Chatbase offers more control over training data and personas. Boei's AI is simpler to set up and comes with 50+ channels.

Can I train Boei's AI on custom documents like Chatbase?

Boei's AI trains on your live website content, PDFs, Excel, PowerPoint, and text files. Chatbase also supports direct document uploads.

Does Boei have an API like Chatbase?

Yes, Boei offers an API, webhooks, and direct integrations integrations. Chatbase has a more developer-focused API for custom chatbot embeddings.

What can Chatbase do that Boei can't?

Chatbase offers deeper AI customization with custom personas and more response controls. Boei focuses on ease of use and omnichannel coverage.

Will I lose my chat history if I switch?

Chat history does not transfer between platforms. Boei starts collecting conversations right away. Export your Chatbase history before switching.

Can I use Boei and Chatbase together?

Some businesses use Chatbase for their AI chatbot API and Boei for visitor engagement. Running two chat widgets on the same page is not recommended though.

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