AI Agent That Takes Actions, Not Just Answers

Your chatbot should do more than talk. Boei's AI agent checks inventory, calculates quotes, books appointments, and updates your CRM. All inside the conversation. Set up in plain language, no developer needed.

Checks stock and orders
Calculates quotes instantly
Books appointments
Set up in plain language
Andrew Lee David S. Vance W. Grant Nitesh Manav
from 159 reviews

Trusted by 10,000+ Businesses

10,000+

Businesses use Boei

6

Action types available

4

Channels with AI actions

4.7

Average rating (G2)

6 Things Your AI Agent Can Actually Do

Not scripted responses. Real actions that get things done for your customers.

Check Inventory and Orders

Customer asks "Do you have the blue running shoes in size 42?" Your AI checks your inventory system and tells them instantly. No more "check the website" replies.

  • Look up product availability in real time
  • Check order status and tracking info
  • Verify service areas by zip code
  • Show results naturally in the conversation

Calculate Quotes and Prices

Visitor says they need 25 Pro licenses. Your AI runs the pricing formula, applies the volume discount, and returns a personalized quote. Done in seconds.

  • Run pricing formulas with customer inputs
  • Apply discounts and special rates
  • Calculate shipping costs or project estimates
  • Chain multiple calculations together

Book Appointments

"Can I book a table for 4 on Friday at 8pm?" Your AI checks your booking system, confirms availability, collects the guest's details, and sends a confirmation on WhatsApp.

  • Check availability from your booking system
  • Collect all the details in the conversation
  • Send confirmations via email or WhatsApp
  • Works with any booking tool you already use

Update Your CRM

AI collects the lead's name, email, budget, and timeline during the conversation. Then it creates the contact in your CRM and moves the deal to the right stage. No copy-pasting.

  • Built-in deal pipeline included
  • Push leads to HubSpot or Salesforce
  • Automatic lead qualification and scoring
  • Full conversation history attached to each lead

Send Follow-Up Messages

After a quote or booking, your AI sends a summary by email, confirms on WhatsApp, or texts the customer via SMS. The right message on the right channel.

  • AI auto-reply on WhatsApp
  • Professional emails with your signature
  • SMS via Twilio integration
  • Adapts tone and length per channel

Connect to Your Other Tools

Your AI triggers actions in any tool that accepts webhooks. Create a ticket in your project tracker. Log an event in your analytics. Kick off a workflow in Zapier or Make.

  • Send data to any webhook endpoint
  • Works with Zapier, Make, and custom tools
  • Trigger actions based on the conversation
  • No developer needed to connect

See It in Action: A Real Conversation

Here is what happens when a visitor asks your AI agent for a solar panel quote.

Visitor: How much would solar panels cost for my 150m2 roof?

AI Agent: Runs your pricing formula using the roof size.

AI Agent: Based on 150m2, the estimated cost is $18,750 to $22,500 depending on panel type. Want me to schedule a site visit so we can give you an exact quote?

Visitor: Yes please, how about Thursday afternoon?

AI Agent: Checks your calendar for Thursday availability.

AI Agent: Thursday at 2pm works. I just need your name, phone number, and address to confirm the visit.

Visitor: Jan de Vries, 06-1234-5678, Keizersgracht 100 Amsterdam

AI Agent: Creates a lead in your CRM. Books the appointment. Sends a WhatsApp confirmation.

AI Agent: All set! You'll receive a WhatsApp confirmation shortly. See you Thursday at 2pm.

Three actions in one conversation: pricing calculation, calendar booking, and CRM update. The visitor got their answer without waiting for a callback. Your team got a qualified lead without lifting a finger.

This is what separates an AI agent from a regular AI chatbot. The chatbot answers questions. The agent gets things done.

Built for Business Owners, Not Developers

Set up your AI agent in minutes. No code, no flowcharts, no decision trees.

Set Up by Talking to It

Describe what each action should do in plain language. "When a customer asks for a quote, calculate quantity times unit price and add 21% VAT." The AI handles the rest.

Connects Securely to Your Tools

Add your API keys and login details once. They're stored securely and used automatically when the AI calls your systems. Credentials never appear in conversations.

Calculates Prices and Quotes

Define your pricing rules and formulas. The AI uses information from the conversation (quantity, size, location) to calculate accurate quotes on the spot.

Understands Dates and Times

Set your business timezone and the AI handles the rest. "Next Thursday at 3pm" gets converted correctly whether your customer is in New York or Amsterdam.

Knows Who It's Talking To

If a returning customer visits your site, the AI already knows their name, email, and past interactions. It picks up where they left off.

Works on Every Channel

Same AI agent, same actions, on your website, <a href='/whatsapp'>WhatsApp</a>, email, and SMS. Your customer gets the same great experience regardless of how they reach you.

5 Ways Real Businesses Use AI Agents

1

Plumber checking service areas

A visitor types their zip code. The AI checks if they're in your service area. If yes, it shows your rates and offers to book. If no, it explains politely. No more wasted phone calls from customers you can't serve.

2

Online store checking stock

"Do you have the blue running shoes in size 42?" The AI checks your inventory, tells the customer it's in stock, and shares a direct link to buy. Turns a question into a sale in under 10 seconds.

3

SaaS company quoting prices

A prospect says they need 25 users on the Pro plan. The AI runs your pricing formula, applies the volume discount, and returns a quote. Then it collects their email and adds them to your deal pipeline.

4

Restaurant booking tables

"Table for 4, Friday at 8pm." The AI checks your reservation system, confirms the slot is open, collects the guest's name and phone number, and sends a WhatsApp confirmation. No phone tag needed.

5

Real estate scheduling viewings

A buyer asks about a listing. The AI pulls the property details, answers questions about square meters and parking, checks the agent's calendar, and books a viewing. Confirmation email goes out automatically.

AI Agent vs Regular Chatbot

Same question. Very different outcomes.

Regular Chatbot Boei AI Agent
Customer asks about pricing "Visit our pricing page" Calculates a personalized quote
Customer asks about stock "Contact us for details" Checks your inventory in real time
Customer wants to book "Call us to schedule" Books the appointment right there
Lead comes in Collects an email, that's it Qualifies, adds to CRM, sends follow-up
Channels Website only Website + WhatsApp + email + SMS
Resolution rate 20-30% 70-80%
Setup Flowcharts and decision trees Describe actions in plain language
Adding new actions Rebuild the entire flow Add a new action in minutes

A regular chatbot is a glorified FAQ page. An AI agent resolves customer requests by taking real action. See pricing or learn more about the AI chatbot.

AI Agent FAQ

What is an AI agent for customer service?

An AI agent is a chatbot that goes beyond answering questions. It takes actions during conversations: checking stock levels, calculating quotes, booking appointments, updating your CRM, and sending follow-up messages. It figures out what to do based on what the customer asks.

How is this different from a regular chatbot?

A regular chatbot gives pre-written answers. When someone asks about pricing, it says "visit our pricing page." An AI agent actually calculates the quote. It decides what to do, does it, and tells the customer the result. All in one conversation.

Do I need a developer to set this up?

No. You set up actions by describing what they should do in plain language. No flowcharts, no decision trees, no code. If you can explain what the action does in a sentence, you can set it up. The AI figures out when to use it.

What can the AI agent actually do?

Six types of actions: check inventory and orders, calculate quotes and prices, book appointments, update your CRM, send follow-up messages (email, WhatsApp, SMS), and connect to any tool via webhooks.

Does it work on WhatsApp and email too?

Yes. The same AI agent with the same actions works on your website, WhatsApp, email, and SMS. A customer asking about pricing on WhatsApp gets the same calculated quote as someone on your website.

How many actions can I set up?

Starter plan includes 5 actions per chatbot. Growth includes 10. Business includes 15. Each action is something the AI can do during a conversation, like checking stock or calculating a quote. See all plans.

Can it connect to the tools I already use?

Yes. The AI agent connects to any system with an API or webhook. That includes your inventory system, booking tool, CRM (HubSpot, Salesforce, Pipedrive), and workflow tools like Zapier and Make.

What if the AI can't handle a request?

It hands off to your team. The AI generates a summary of the conversation so your agent has full context. No "please repeat your question" moments. Learn more about live chat handoff.

How much does it cost?

Boei starts at $11/month (annual). AI agent actions are available from the Starter plan at $19/month (annual). Growth at $49/month includes 10 actions and is the most popular choice. 7-day free trial, no credit card. See pricing.

Is there a difference between an AI agent and an AI employee?

They're related. An AI agent is the technical capability: the chatbot that takes actions. An AI employee is the bigger picture: an AI that handles customer service, lead qualification, and follow-ups across all channels. The agent powers the employee.

Your Chatbot Should Do More Than Talk

Give it the power to check stock, calculate quotes, book appointments, and close leads. 7-day free trial, no credit card required.

5-minute setup • No credit card required • No coding needed • Cancel anytime