Boei's AI reads incoming emails, replies with accurate answers, and escalates what it can't handle. Your customers get fast responses. Your team only sees the emails that actually need a human. Everything lands in one inbox alongside chat, WhatsApp, and SMS.
70-80%
Emails handled by AI
< 1 min
Average reply time
95+
Languages supported
$19
Per month (annual)
These are the email problems small businesses deal with every day
50+ support emails a day. Half of them ask the same questions. Your team spends hours typing the same answers over and over instead of doing work that moves the business forward.
Customers email at 11 PM and expect a reply by morning. But you are a small team, not a 24/7 call center. Every hour of silence is a chance for them to go to a competitor.
A potential customer emails asking about pricing. Your team is busy. The reply comes 6 hours later. By then they have already signed up with someone else.
Gmail for email. A separate app for live chat. WhatsApp on your phone. Nothing connects. Conversations fall through the cracks. You lose track of who said what, where.
AI that replies like your best support agent, available 24/7
The AI trains on your website, FAQs, and past replies. When a customer emails about shipping, returns, pricing, or hours, the AI sends an accurate answer in under a minute. Your team never sees it unless they want to.
When the AI hits a question outside its training, it passes the thread to your team silently. No awkward 'I don't understand' emails to your customer. Your agent gets the full thread plus an AI summary with context.
Email, live chat, WhatsApp, and SMS all in one place. No more switching between Gmail, a chat tool, and your phone. One dashboard, one queue, one team working together.
Every AI reply opens with a greeting and closes with a signature, using your team's name and contact details. Customers feel like they are talking to a real person on your team, not a generic bot.
A customer emails in Spanish? The AI replies in Spanish. 95+ languages, automatic detection, no setup needed. Great for businesses with international customers.
Emails that arrive at midnight get answered at midnight. No more waking up to a full inbox of unanswered messages. The AI handles the overnight queue so your morning starts clean.
When someone emails about your product or service, the AI responds immediately with the information they need. Fast replies turn curious visitors into paying customers. Slow replies lose them.
Mark spam threads so they stop reopening. Auto-save reply drafts. Rich text editor with image paste for when you do reply manually. Your inbox stays focused on real conversations.
What changes when AI handles your support emails
| Before (Manual Email) | After (Boei AI Email) | |
|---|---|---|
| Response time | 2-8 hours (or next day) | Under 1 minute, 24/7 |
| Routine questions | Team types same answers daily | AI handles 70-80% automatically |
| After-hours emails | Wait until morning | Answered immediately |
| Lead follow-up | Hours later, often too late | Instant reply with pricing and info |
| Team workload | Every email needs a human | Team only sees complex issues |
| Inbox | Email separate from chat/WhatsApp | One inbox for all channels |
| Languages | Only languages your team speaks | 95+ languages automatically |
| Cost | Hiring another support person | From $19/month |
The math is simple. A support hire costs $3,000+/month. Boei's AI email starts at $19/month and handles the majority of routine emails instantly. Your team focuses on the conversations that actually need them.
Step 1: Train the AI. Create your Boei AI chatbot and point it at your website. It reads your pages, FAQs, docs, and PDFs. You can also train it on past support replies.
Step 2: Connect your email. Enable the email channel in Boei. Set your greeting (e.g. "Hi {name},") and signature (e.g. "Best, {agent}"). These variables fill in automatically so every reply feels personal.
Step 3: Forward or BCC. Forward incoming support emails to your Boei address. Or add Boei as BCC on outgoing threads to pull conversations in. Your existing inbox stays exactly the same.
Step 4: AI starts replying. The AI reads each email, matches it against your knowledge base, and sends a professional reply. You control how many replies it sends per thread. When it can't answer, it passes the thread to your team with a summary. Done.
Your customers email the same 20 questions over and over. Password resets, shipping times, return policies, how to use a feature. The AI knows all the answers because it trained on your docs. It replies in under a minute with the right answer and a friendly tone. Your team never touches these.
A prospect emails asking about pricing and features. With manual email, your reply comes hours later. With AI, they get detailed pricing info and a link to book a demo within 60 seconds. That speed is often the difference between winning and losing the deal.
Your business hours end at 6 PM. Emails keep coming. Without AI, those customers wait until morning. With Boei, the AI replies at 11 PM, 2 AM, 6 AM. When your team logs in, the overnight queue is already handled.
A customer in Germany emails in German. Your team only speaks English. The AI detects the language and replies in German automatically. No translation tools, no asking a colleague. The customer gets help in their language, instantly.
Someone filled out a contact form last week. You want to follow up by email. Use Boei's <a href='/ai-chatbot'>CRM follow-up feature</a> to send bulk, scheduled emails. The AI handles replies to those follow-ups too, keeping the conversation going until they are ready to buy.
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Seif Ahmed
@seif588
Neu
@siddharthaneu
Irfan
@mak_web_media
Peter C
@peter_c1
Andrew Lee
@fromlife89
Grzegorz G.
Joshua G.
Ronald D.
Director Small-Business (50 or fewer emp.)
Fahd T.
Founder Small-Business (50 or fewer emp.)
David S.
CEO/Founder Small-Business (50 or fewer emp.)
Vance W.
Julien V.
Développeur d'e-commerce Small-Business (50 or fewer emp.)
Grant
Hansie
Chandra Kusuma
Pepe
Arjun E.
José Manuel D.
Cristian Trappolini
Daniel Gyger
Nitesh Manav
Renaat Sioncke
Dr. Kirk Sanford
CEO & Founder, Longevity Medical Institute
Susan Jones
Founder/CEO, WebMaxSEO
Marcel Hogenhout
Managing Director, Orangebeard
Koen Rens
Owner, Luxe Kattenhotel
David K.
CEO Small-Business (50 or fewer emp.)
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Mike Foston
Lukáš H.
Bikram K. S.
Jay F.
Ilias A.
SEO Specialist
Jon
Weboo.gr
Roscoe Houston
Dieter Staudinger
Jeremy Smith
Brendah Akoth
Alexander Martenson
Sheeny
Nuno
Robert-Jan
CEO/Founder
CyberCooker
Eddine
Jairo R.
Account Executive
Jaime M.
Co-Founder
Stefan M.
CEO
Albert H.
Trainer
Andres S.
Director
Fran Tully
Proinsias M.
Gavin S.
Sara Hall
Email is just one of 50+ channels in Boei
Complete email channel guide
AI replies on WhatsApp too
AI on your website
AI auto-reply for SMS
Let AI handle the routine stuff. Your team handles the rest. From $19/month.